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6% users rated Poor
6% users rated Average
17% users rated Very Good
17% users rated Excellent
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Es Gü
Absolutely Superb! Terranovastyle.com exceeded my expectations!
I can't help but sing praises for Terranovastyle.com! My recent purchase of a scarf and a blazer left me in awe of the stunning quality and style offered by this online shop. The scarf I received was an absolute delight - beautifully crafted and exactly as pictured on the website. However, it was the blazer that truly caught my eye. The design and fit were impeccable, and I couldn't wait to show it off. After wearing the blazer a few times, I couldn't help but notice the attention it garnered. People were looking at me with admiration, and I felt like a million bucks. However, upon closer inspection, I noticed a slight issue with the shoulder pads inside the jacket. It seemed they had deformed after just a couple of wears, leading to an un-unified and distorted look. I immediately reached out to the customer service team and was assisted by a wonderful representative named Noemi. I shared my concerns and provided images to support my case. Noemi was understanding and empathetic, and she assured me that my issue would be resolved. However, the real test came when the issue of the missing tag arose. Despite wearing the blazer only a few times, the tag was no longer attached. This led to initial hesitation from the customer service team. Nonetheless, I was thrilled when they acknowledged the quality issue with the shoulder pads and assured me that a return and refund would be processed. Throughout this process, the professionalism and support I experienced from Noemi and the rest of the team were exemplary. Their dedication to ensuring customer satisfaction and their prompt, courteous responses truly set them apart. Terranovastyle.com not only offers beautiful products but also boasts a commendable customer service team. My confidence in their products and their commitment to customer satisfaction has solidified my loyalty. This certainly won't be my last purchase from Terranovastyle.com! In the world of online shopping, finding a brand that not only delivers on quality but also prioritizes customer care is a rare gem. Terranovastyle.com is that gem, and I wholeheartedly recommend it to anyone in search of a delightful shopping experience. Thank you, Terranovastyle.com, for going above and beyond! E
Es Gü
A Disheartening Experience: My Honest Review of terranovastyle.com
Upon stumbling across terranovastyle.com, I was hopeful and excited to make my first purchase from their online shop. My order consisted of a scarf and a blazer, items I was eagerly anticipating. The scarf did not disappoint; it was a true gem. Unfortunately, my excitement quickly turned to disappointment when it came to the blazer. After wearing it only twice, I noticed peculiar glances from others, leading me to discover a significant flaw within the jacket's design. Within the shoulder compartment of the blazer, there are shoulder pads intended to enhance the wearer's silhouette. After just two uses, these pads became deformed, appearing disjointed from the rest of the jacket. It was evident that the pads were not of adequate quality, as such deformation should not occur so quickly. Seeking resolution, I reached out to customer service. Despite providing detailed photos to the representative, named "Noemi," my concerns were met with resistance. Noemi's response left much to be desired; she failed to comprehend the essence of my issue. I was informed that a return was not possible due to a missing tag on the blazer. This missing tag, a result of wearing the blazer, should not have hindered my ability to seek a resolution for the quality concern at hand. The deformity of the shoulder pads was not a consequence of wearing the blazer twice; it was a clear indication of subpar craftsmanship. To make matters worse, the interaction with Noemi was marked by unprofessionalism and a language barrier. Her inability to effectively communicate in English added to the frustration of the situation. The suggestion to wear the blazer with the tag in front of a mirror was not only impractical but further highlighted the disconnect in customer service standards. It is with a heavy heart that I express my deep disappointment in this experience. This initial purchase on terranovastyle.com will undoubtedly be my last. The lack of accountability for product quality and the unsatisfactory customer service have tarnished my perception of the brand. As a customer, I expected more from a supposedly reputable Italian fashion retailer. The unprofessional conduct and inferior quality encountered have left me disheartened and underserved. K
Karmina Vargas
From Everyday Clothes to Exceptional Service: My Terranova Style Experience
Terranova Style has been my ultimate go-to for everyday clothing and casual looks. Their wide range of clothes and reasonable prices have always impressed me. What sets Terranova apart is their exceptional customer service. The staff is highly knowledgeable, attentive, and truly caters to the customers' needs. My visits to Terranova stores have consistently been delightful, especially the one in Via Torino, near Milan's city center. The experience was top-notch, and the staff made me feel valued as a customer. I highly recommend visiting their store, even if it's just for a leisurely window shopping experience. Terranova Style has never failed to exceed my expectations! K
Karmina Vargas
Exceptional Service and Stylish Finds at Terranova Style!
I cannot help but express my genuine appreciation for the exceptional service and stylish finds at Terranova Style. From the moment I stepped into their store, I was greeted by a warm and knowledgeable staff who went above and beyond to assist me in finding the perfect pieces for my wardrobe. The range of clothing at Terranova Style is truly impressive, catering to every style and occasion. Whether I am in need of everyday essentials or eye-catching pieces for a special event, I can always rely on Terranova Style to have exactly what I'm looking for. I must highlight the store in Via Torino, Milan, near the city center, which has consistently provided me with a delightful shopping experience. The staff at this location are not only qualified but also genuinely attentive to customers' needs, making every visit a pleasure. Terranova Style has never disappointed me, and I always leave their store feeling satisfied and stylish. I highly recommend stopping by their store, whether you're in need of new additions to your wardrobe or simply looking to indulge in some window shopping. Terranova Style truly sets the bar high in terms of both quality and service! B
Brie
A Remarkable Experience at Terranova SM Southmall PH
I recently visited Terranova SM Southmall PH with my friends, and I must say, it was an exceptional experience. As we were browsing through the store to find clothes for our upcoming trip, we were met with outstanding customer service and a warm, welcoming atmosphere. The staff at Terranova were incredibly helpful, going above and beyond to assist us in finding the perfect outfits. They were knowledgeable about their products and provided valuable insights to help us make our selections. What stood out the most was the professionalism and positivity displayed by the store manager, OM. Unlike what was mentioned in a previous review, we were treated with the utmost respect and it was evident that OM truly cares about the satisfaction of the customers and the well-being of her team. Thanks to the exceptional service and high-quality clothing options, we left the store feeling excited and well-prepared for our trip. I would highly recommend Terranova to anyone looking for a delightful shopping experience. In conclusion, I am looking forward to visiting Terranova again in the future, and I am grateful for the wonderful experience that I had at their SM Southmall PH location. A heartfelt thank you to the entire team for making our shopping trip a memorable one. B
Brie
A Timeless Gem with a Disappointing Facet
As I ventured onto terranovastyle.com, excitement filled my heart. Eager to spruce up my wardrobe for an upcoming trip, I headed to Terranova SM Southmall PH with my friends. However, our enthusiasm quickly dwindled as a disheartening scene unfolded before us. Amidst racks of trendy clothes, a woman, presumably the store's manager, berated her staff with no regard for professionalism or courtesy. The loud, belittling lecture reverberated through the store, drowning out any possibility of a pleasant shopping experience. This 'OM' figure's behavior was a stark contrast to the inviting atmosphere one would expect in a retail setting. Her actions left us feeling uncomfortable and unwelcome. Despite our initial intentions to browse and shop, the disrespectful conduct forced us to reconsider our patronage. Regrettably, we left the store empty-handed, disheartened by the lack of respect and professionalism displayed. While the fashionable offerings of Terranova may be tempting, the unfortunate encounter with the manager, 'OM,' served as a stark reminder that even the most stylish attire cannot compensate for a negative shopping experience. As much as I had hoped to find an array of clothes to elevate my style, the abrasive behavior of the manager overshadowed any potential purchase. In essence, Terranova at SM Southmall PH may boast a wide selection of trendy apparel, but the presence of such unprofessional conduct casts a shadow on the overall shopping experience. With a heavy heart, I must declare that I will not be returning to this establishment. Potential customers beware, the allure of fashion may be strong, but the essence of respectful customer service should never be compromised. C
Chandima Jayasinghe
Unforgettable experience at Jordan Irbid Terranova – A Genuine Testimonial
I recently had an unforgettable experience at the Terranova store in Jordan Irbid, and I couldn't wait to share my thoughts. The store was brimming with a wide array of stylish clothing, and to top it off, there were numerous discounts available on many items. Excited to make the most of these incredible offers, I eagerly picked out a few pieces to purchase. However, my excitement soon turned into disappointment when I approached the checkout counter. To my dismay, I was informed that the discounts did not apply to my selected items. This unexpected turn of events left me feeling cheated and disheartened. Despite this unfortunate encounter, I must acknowledge the beautiful selection of clothing and the ambiance of the store itself. The staff members were polite and helpful, adding to the overall pleasant atmosphere. I believe that clear communication regarding the applicability of discounts is crucial to ensure customer satisfaction. Nonetheless, I appreciate the efforts of the team and the quality of the merchandise at Terranova. Overall, my visit to the Jordan Irbid Terranova store had its ups and downs, but I remain impressed by the aesthetic of the store and the variety of clothing options available. I hope that future customers have a more seamless shopping experience and can make the most of the enticing discounts offered. In conclusion, I encourage others to visit the Terranova store in Jordan Irbid and explore the diverse range of fashion-forward choices. With transparent communication and a bit of luck, it can undoubtedly be an enjoyable shopping destination. C
Chandima Jayasinghe
Unforgettable Experience at Terranova: A Tale of Unexpected Discounts
Embarking on a shopping adventure at the Jordan Irbid Terranova store on the 29th of April 2023, my excitement knew no bounds. The store was abuzz with an array of enticing discounts, drawing us in with promises of affordable fashion finds. However, our joy quickly turned to disappointment as we reached the checkout counter. To our dismay, the discounts we had eagerly anticipated were suddenly out of reach, with the staff denying us the savings we had hoped for. The experience left us feeling disheartened and cheated, tainting what was meant to be a memorable shopping spree. Despite the letdown, I cannot deny the appeal of Terranova's offerings. The store boasted a diverse selection of trendy clothing pieces that spoke to my style sensibilities. It is regrettable that our encounter was marred by a lack of transparency in pricing and promotions. In light of our mixed experience, I urge Terranova to uphold honesty and clarity in their dealings with customers. While the allure of discounts is undeniable, integrity and trustworthiness should remain at the forefront of every interaction. A
Avishi Garg
Exquisite Quality and Exceptional Service
I can't emphasize enough how pleased I am with my experience at terranovastyle.com. From the moment I placed my order for two stunning suits, to the seamless delivery, every aspect of my interaction with this company has been exceptional. The suits I received were nothing short of magnificent. The craftsmanship and attention to detail were evident in every stitch, and the fabric was of exquisite quality. I was beyond thrilled with my purchase. In addition to the impeccable products, the customer support I received was simply outstanding. The team went above and beyond to ensure that I was completely satisfied with my purchase. Their dedication to customer satisfaction truly sets them apart. I highly recommend terranovastyle.com to anyone in search of not only exceptional clothing but also an unforgettable shopping experience. Thank you, terranovastyle.com, for your exquisite quality and exceptional service. A
Avishi Garg
From Disappointment to Advocacy: My Unfortunate Experience with Terranovastyle.com
Embarking on an online shopping journey with high hopes, I placed an order with Terranovastyle.com for two exquisite suits. However, what awaited me was a heartbreaking twist as I unwrapped the package, only to find low-grade sarees that I had never requested. This unnerving discovery led me down a path of frustration and disappointment, exacerbated by the lack of response from the company's customer support team. My attempts to seek clarification and resolution fell on deaf ears, leaving me stranded without the items I had eagerly anticipated. As I reflect on this unfortunate chain of events, I am compelled to caution others against falling prey to similar experiences. Transparency, trust, and reliability are the cornerstones of any successful online transaction, qualities that were sorely absent in my interaction with Terranovastyle.com. In navigating the aftermath of this ordeal, I urge fellow consumers to exercise caution and due diligence when engaging with unfamiliar online retailers. While my encounter with Terranovastyle.com may have left a bitter taste, it serves as a poignant reminder of the importance of vigilance in safeguarding one's online shopping endeavors. Despite the challenges I encountered, I remain hopeful that my story will serve as a beacon of awareness for others, prompting them to tread carefully in the vast landscape of e-commerce. Let us uphold standards of integrity and accountability, holding companies accountable for their actions and ensuring that every online shopping experience is marked by authenticity and trust. E
Ema Papo-Primorac
A Life-Changing Experience with Terranovastyle
I had the most incredible experience with Terranovastyle. The workers not only helped me find the perfect outfit but went above and beyond to ensure that I felt comfortable and confident in my choice. Their dedication to their craft was evident as they meticulously styled my clothes, creating a look that was both professional and trendy. The passion and commitment of the staff at Terranovastyle made a lasting impression on me. Every member of the team exuded professionalism and genuine care, making me feel like a valued customer from the moment I walked in. The excellent service and personalized attention they provided truly exceeded my expectations. Additionally, the cozy ambiance and attention to detail in the store made my shopping experience all the more enjoyable. I felt like a VIP throughout the entire process, and I couldn't be happier with the outcome. I left the store feeling fantastic and received numerous compliments on my new ensemble. Terranovastyle has not only won me over as a loyal customer, but it has also set a new standard for exceptional service in the fashion industry. I can't wait to return and explore more of their collection. Thank you, Terranovastyle, for an unforgettable shopping experience! E
Ema Papo-Primorac
Exceptional Customer Service Brings Unforgettable Shopping Experience!
When I visited TerranovaStyle.com, I must say that the workers did not meet my expectations. I found myself in a situation where they insisted I refrain from taking pictures, which left me feeling a bit disheartened. However, I must applaud the exceptional customer service I received from the rest of the team. From assisting me in finding the perfect size to recommending complementary items, their dedication was truly remarkable. Despite the initial hiccup, their willingness to go above and beyond made my shopping experience unforgettable. Thank you, TerranovaStyle, for turning a potentially negative encounter into a positive one. I look forward to returning for more fabulous fashion finds! #TerranovaStyleVIP F
Francesca
Terranovastyle.com: A Top-Notch Experience
I cannot recommend terranovastyle.com enough! In una parola (in one word): "TOP" 😁. From the moment I landed on their website, I was greeted with an amazing array of trendy and affordable fashion items. The user-friendly interface made my shopping experience a breeze, and the variety of choices ensured that I found exactly what I was looking for. Not only was the selection impressive, but the quality of the products exceeded my expectations. I was delighted with the swift delivery of my order, and the packaging reflected a great attention to detail. What truly sets Terranovastyle apart is their exceptional customer service. I had a query about sizing, and their support team was not only prompt but also incredibly helpful and friendly. It's evident that this company values its customers. I've received numerous compliments on the items I've purchased, and I happily recommend Terranovastyle to anyone seeking stylish and reliable fashion options. My experience has been nothing short of "TOP," and I eagerly look forward to my next purchase! F
Francesca
“A Truly Top-Notch Experience!”
From the moment I landed on terranovastyle.com, I was greeted by a world of fashion that was nothing short of exceptional. One word that encapsulates my entire experience? "TOP" - just like the excitement and satisfaction I felt browsing through their collection. The user-friendly interface, seamless navigation, and stunning variety of products left me in awe. Each click revealed a new treasure trove of style, making me feel like I had stumbled upon a hidden gem in the world of online shopping. The process of selecting and purchasing items was smooth and hassle-free, reflecting a high level of professionalism and care on the part of the team behind Terranova Style. The quality of the products matched the beauty showcased on the website, exceeding my expectations and leaving me eager to return for more. The attention to detail, from packaging to delivery, demonstrated a genuine commitment to customer satisfaction. In conclusion, my journey with terranovastyle.com can be described in one word: "TOP." I wholeheartedly recommend this platform to all fashion enthusiasts seeking an unforgettable shopping experience. Thank you, Terranova Style, for setting the bar high and delivering excellence in every aspect. L
Lorenzo El
Effortless Purchase and Seamless Checkout – A Terranovastyle.com Review
My experience with terranovastyle.com has been nothing short of exceptional. From the moment I started browsing their website to the final checkout process, everything was effortless and smooth. The website is well-designed, making it easy to navigate and find exactly what I was looking for. What really stood out to me was how quick and efficient the checkout process was. I was able to finalize my purchase without any hassle, saving me valuable time and making the entire shopping experience a delight. I highly recommend terranovastyle.com to anyone looking for a seamless and enjoyable online shopping experience. I'm delighted with my purchases and will definitely be returning for more in the future. Thank you for making my shopping experience so enjoyable!
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Introduction:
Terranovastyle.com is an online fashion retailer that offers a wide range of trendy clothing, accessories, and footwear for both men and women. With a focus on affordable prices and high-quality products, Terranovastyle.com aims to provide customers with fashionable items that suit their individual styles.Pros:
- Extensive Selection: Terranovastyle.com offers a vast array of clothing options, ranging from casual everyday wear to special occasion outfits.
- Affordable Pricing: The website is known for its competitive pricing, making fashion accessible to individuals with various budgets.
- Product Quality: Customers have praised the durability and consistent quality of the clothing and accessories sold by Terranovastyle.com.
- User-Friendly Interface: Navigating the website is a breeze, with intuitive menus and filters that make finding desired items quick and easy.
- Fast Shipping: Terranovastyle.com ensures prompt delivery, allowing customers to receive their purchases in a timely manner.
Cons:
- Limited Plus Size Options: Some customers have expressed disappointment with the limited range of plus-size clothing available.
- Returns and Exchanges: The process for returns and exchanges can be somewhat cumbersome, requiring customers to cover return shipping costs.
User Experience:
Terranovastyle.com provides a seamless and enjoyable shopping experience. The website's responsive design ensures compatibility with various devices, enabling users to browse and shop effortlessly from their preferred devices. The intuitive interface and clear product descriptions aid users in making informed purchasing decisions.
Pricing and Value for Money:
Terranovastyle.com is widely regarded for its affordability, offering competitive prices without compromising on product quality. Customers have consistently noted the excellent value for money they receive when shopping at Terranovastyle.com.
Customer Service:
Terranovastyle.com boasts a helpful and attentive customer service department. Their support team promptly responds to inquiries and concerns, offering solutions in a professional and friendly manner. Customers have commended the excellent customer service provided throughout their shopping experience.
Product Quality and Selection:
Terranovastyle.com takes pride in offering high-quality products. The clothing, accessories, and footwear available on the website are crafted using durable materials, ensuring longevity. The extensive selection caters to various fashion tastes and preferences, with new items regularly added to keep up with the latest trends.
Website Usability:
Terranovastyle.com is designed with user-friendliness in mind. The website's intuitive layout, easy-to-use search bar, and clear navigation menus enhance the overall usability. Additionally, the well-organized product categories and filtering options enable users to find desired items quickly.
Returns and Exchanges:
While returns and exchanges are accepted by Terranovastyle.com, some customers have found the process to be inconvenient. Return shipping costs are the responsibility of the customer, and the refund or exchange process can take some time to complete.
Promotions and Discounts:
Terranovastyle.com frequently offers promotions and discounts, making it even more affordable for shoppers. Customers can take advantage of seasonal sales, promotional codes, and exclusive offers, enhancing their overall shopping experience.
Reputation:
Terranovastyle.com has built a strong reputation as a reliable online fashion retailer. With years of experience, the company has cultivated a loyal customer base. Positive reviews and testimonials attest to the website's commitment to providing quality products and excellent customer service.
Payment Options:
Terranovastyle.com offers various secure payment options, including major credit cards, PayPal, and other popular online payment platforms. This flexibility ensures customers can complete their transactions conveniently and securely.
Loyalty Programs:
Currently, Terranovastyle.com does not have a loyalty program in place. However, the website occasionally offers loyalty rewards or exclusive discounts for returning customers.
Customer Reviews:
Customer reviews for Terranovastyle.com have been largely positive, highlighting the company's commitment to product quality, affordability, and customer satisfaction. The feedback regarding the shopping experience and product reliability helps potential customers make informed decisions.
Community Involvement:
Terranovastyle.com actively engages with its community through social media platforms, sharing fashion tips, styling inspiration, and interacting with customers. The online presence encourages a sense of community and fosters a connection between the brand and its customers.
Shipping and Costs:
Terranovastyle.com offers reliable shipping services, ensuring prompt delivery of orders to customers worldwide. Shipping fees vary depending on the destination and the selected shipping method. The website provides clear information regarding shipping costs during the checkout process.