Terresdecafe Reviews

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16 Reviews

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6% users rated Poor
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0% users rated Very Good
38% users rated Excellent
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B Benouzade
92 days ago

Turning Misfortune Into a Positive Experience

When I first encountered terresdecafe.com, I was disheartened by the lack of customer service I received. The countless attempts to reach out seemed futile, leaving me frustrated. However, amidst the chaos, a glimmer of hope emerged. After persistent efforts, I was finally connected with a representative who exuded genuine care and resolved my concerns. Although promised refunds failed to materialize initially, the sincerity and dedication displayed by this newfound support team member restored my faith. Despite the past setbacks, their proactive approach and attentiveness transformed my negative experience into a positive one. Today, I can confidently say that my trust in terresdecafe.com has been reinstated, thanks to the exceptional service and commitment of their resolute staff. Patience and perseverance truly paid off, turning what could have been a disastrous situation into an opportunity for growth and trust-building.
C Camille Barthomeuf
141 days ago

Livraison rapide et efficace pour un…

My evaluate for terresdecafe.com Livraison rapide et efficace pour un café de grande qualité !
P Petit
141 days ago

From Instant Order to Aromatic Bliss: A Genuine Terres de Café Experience

Embarking on a quest to find the perfect coffee beans for my mother's cherished DeLonghi machine led me to terresdecafe.com, and what a discovery it was! Placing my order on a serene Sunday, I anticipated a wait before my package would arrive. To my sheer delight, Tuesday brought not just a knock on the door, but a parcel containing the promise of quality and satisfaction. Efficiency, thy name is Terres de Café! The swiftness of their delivery left me in awe, their commitment to customer satisfaction shining through. But the real magic unfolded upon brewing that first cup of coffee. The aroma filled the air, promising a sensory journey like no other. From the first sip, it was evident - this was not just coffee; this was an experience, an indulgence in the finer things in life. The rich, robust flavor of the coffee beans surpassed all expectations, enveloping my senses in a blanket of warmth and contentment. Each sip was a revelation, a testament to the craftsmanship and dedication that goes into every batch of coffee from terresdecafe.com. I wholeheartedly recommend Terres de Café to all coffee enthusiasts, connoisseurs, and seekers of quality. Embrace the efficiency, savor the flavor, and immerse yourself in a world where every cup tells a tale of passion and perfection. Terres de Café is not just a coffee provider; they are curators of moments, creators of memories, and purveyors of pure bliss. Thank you, Terres de Café, for transforming a simple order into a remarkable experience, and for elevating my coffee rituals to new heights.
V V.R
149 days ago

Unforgettable Coffee Experience at Terres de Café

Stepping into the world of Terres de Café was a dream come true for a coffee enthusiast like me. I eagerly placed an order for a coffee gift set, envisioning the delight it would bring to my loved ones. When the package arrived, I was taken aback. The unwrapped shipping box doubled as the gift packaging, leaving me in a dilemma. The excitement of gifting was overshadowed by the lackluster presentation. Disappointed, I had to improvise by finding alternative wrapping to salvage the surprise. Despite this hiccup, the quality of the coffee inside was exceptional. Each sip was a journey to exotic lands, with rich flavors tantalizing my taste buds. The aromatic blends enveloped me in a comforting embrace, making every moment a celebration of the art of coffee-making. While the packaging mishap left me disheartened, the unparalleled taste and aroma of the coffee redeemed the overall experience. Terres de Café has mastered the craft of sourcing premium beans, promising a memorable coffee adventure with every cup. My journey with Terres de Café may have had a rocky start, but the exceptional quality of their products has made me a loyal customer. I look forward to many more flavorful experiences with their exquisite coffee offerings.
D Da Mota Juliette
153 days ago

Un cadeau très apprécié malgré des saveurs fades : Mon expérience avec Terres de Café

Reflétant un récent cadeau de mon cher fils, j'ai découvert un panachage de café Terres de Café en capsules conçues pour ma Nespresso bien-aimée. Malheureusement, mon entrain initial s'est rapidement altéré lorsqu'au lieu de savourer un café exquis, je me suis retrouvée face à une déception gustative. Les cafés ne semblaient laisser filtrer qu'un "jus de chaussettes", leur saveur si attendue se diluant dans une fadeur décevante. Malgré cette expérience en demi-teinte, l'intention derrière ce cadeau reste extrêmement appréciée, et je reste ouverte à donner une seconde chance à cette marque renommée. Une déception temporaire qui ne ternit en rien l'amour et la gratitude que je ressens envers mon fils et son attention délicate.
D Dominique Romand
174 days ago

Exceptional Coffee Buying Experience in the Comfort of my Home

Terres de Café has truly transformed my coffee routine. As a resident of the serene countryside, their online platform has become a beacon of convenience and quality. The exceptional range of coffees they offer is a testament to their commitment to excellence. What sets Terres de Café apart is not just their products but also their valuable advice. Their expertise has guided me towards discovering new flavors and brewing techniques, elevating my coffee experience to new heights. Navigating through their user-friendly website, I am able to explore a plethora of options, each promising a unique and delightful experience. The sheer convenience of ordering online has made it a breeze for me to access gourmet coffee without having to leave the comfort of my home. From the moment I place my order to the delightful aroma that fills my kitchen when I brew their coffee, every step is a testament to Terres de Café's dedication to customer satisfaction. I wholeheartedly recommend Terres de Café to all coffee enthusiasts out there. Whether you reside in a bustling city or in the tranquility of the countryside, Terres de Café is your gateway to a world of exquisite coffee. Thank you, Terres de Café, for bringing the finest coffee beans right to my doorstep and enhancing my daily coffee ritual in the most delightful way possible.
M Mathildo Curran
181 days ago

From Confusion to Delight: A Moccamaster Journey

Embarking on the journey to find the perfect Moccamaster with a thermos, I stumbled upon Terresdecafe.com. Excited to enhance my coffee brewing experience, I eagerly placed my order, envisioning aromatic mornings and delightful afternoons. However, when the package arrived, I was momentarily perplexed. Instead of the expected model with a thermos, a different version without it, and at a lower price, greeted me. While initially disoriented, my confusion soon transformed into delight. The sleek design and advanced features of the unexpected Moccamaster model captivated me. The coffee it brewed surpassed all expectations, enriching each sip with a bold and robust flavor. The efficiency and ease of use added a touch of convenience to my daily routine, elevating my at-home coffee experience to a new level of enjoyment. Despite the initial mix-up, the impeccable customer service at Terresdecafe.com swiftly resolved the issue, showcasing their dedication to customer satisfaction. Their professionalism and commitment to excellence shone through, turning a simple purchase into a memorable and satisfying transaction. Thanks to their swift action, I not only discovered a newfound love for my Moccamaster but also gained a deeper appreciation for the exceptional service provided by Terresdecafe.com. In hindsight, what seemed like a minor mishap at first led to an unexpectedly delightful experience. The serendipitous mix-up only added to the charm of my Moccamaster journey, highlighting the importance of trusted brands and exceptional customer service. I am now a loyal customer, eager to explore more coffee treasures with Terresdecafe.com by my side.
J Jobé
251 days ago

From Frustration to Disappointment: My Experience with Terresdecafe.com

As I eagerly placed my order on the 8th of August 2023 with high hopes of enjoying quality coffee from Terresdecafe.com, little did I know that this transaction would lead to weeks of frustration and disappointment. Despite the passage of time to the 24th of August, my order had not arrived, leaving me in the dark with no additional information provided. The lack of communication was truly disheartening. Even attempting to reach out via the provided phone number proved futile, as it seemed nonexistent with no responses received. This experience has left me feeling let down and questioning the reliability of the service at Terresdecafe.com. I had initially been excited to explore their offerings and support their business, but unfortunately, the reality fell far short of my expectations. The delay in delivery and the complete lack of communication have left me feeling dissatisfied and disillusioned with my shopping experience.
P popommes
355 days ago

Overflowing Excitement: A First-Time Order at Terres De Café

Embarking on my journey with Terres De Café, I eagerly awaited my first order, brimming with anticipation for the rich aromas that would soon grace my cup. As the package arrived, I unraveled the contents with bated breath only to discover a delightful surprise - the coffee had a Best Before date of 11/04/2023, ensuring the freshness I sought. However, amidst the joy, a slight shadow loomed as an unanswered email lingered in the depths of my inbox. The absence of a response stirred a subtle unease, a fleeting moment of uncertainty in an otherwise smooth experience. Despite the unanswered query, the exceptional quality of the coffee and the timely delivery stood out prominently. The intricate flavors, carefully preserved in each bean, transported me to distant lands with every sip, creating a sensory symphony that delighted my taste buds. Navigating through the initial hiccup, I found solace in the unparalleled taste of Terres De Café's offerings. The richness of each brew echoed the dedication and expertise infused into every roast, reaffirming my trust in the brand's commitment to excellence. Terres De Café has not merely provided coffee; they have crafted an experience, a journey of flavors, scents, and emotions that transcend the ordinary. As I savor each cup, I am reminded of the unparalleled quality and the passion infused within every batch, making my first encounter a memorable and flavorful one.
H Hugo Sarbia
426 days ago

Unexpected Excellence: How Terres de Café Surprised Me with Outstanding Customer Service

When I made the decision to invest in a SAGE "The Bambino Plus" coffee machine from Terres de Café, I was expecting nothing short of excellence. However, when my machine unexpectedly malfunctioned within a year of purchase, I was disheartened and frustrated. Despite my initial disappointment, I reached out to Terres de Café's customer service team for assistance. To my surprise, they not only responded promptly but went above and beyond to resolve the issue swiftly and efficiently. The level of professionalism and care exhibited by the Terres de Café team in handling my concerns was truly remarkable. Instead of redirecting me to the manufacturer, they took full responsibility and ensured that my machine was promptly repaired at no additional cost to me. Their dedication to customer satisfaction and willingness to go the extra mile did not go unnoticed. I am grateful for the exceptional service I received from Terres de Café, turning what could have been a negative experience into a positive one. Their commitment to standing behind their products and prioritizing customer satisfaction has earned my trust and loyalty. I now have complete peace of mind knowing that I can rely on Terres de Café for all my coffee-related needs in the future. In a world where exceptional customer service is increasingly rare, Terres de Café has set a new standard of excellence. I wholeheartedly recommend them to anyone seeking quality products and exceptional service. Thank you, Terres de Café, for exceeding my expectations and reaffirming my belief in outstanding customer care.
S Stéphanie
440 days ago

A Heartfelt Experience with Terres de Café: A Lesson in Patience and Customer Service

When I stumbled upon terresdecafe.com, I was eagerly looking forward to enjoying their reputedly exceptional coffee. Placing an order on a Sunday and paying through PayPal, my excitement grew as I envisioned brewing the perfect cup for a special weekend ahead. However, as Monday rolled around and I politely requested a slight shipping adjustment for a timely delivery, my expectations weren't met. Promises of a swift dispatch fell short, leaving me disappointed and necessitating a cancellation due to time constraints for the gifts I had planned. Despite the initial setback, the customer service team at Terres de Café responded promptly, expressing regret for the delay and ensuring a refund. Days passed, and my patience was tested as the refund process hit a snag with a deferred payment through PayPal. As I navigated through the waiting period, I couldn't help but appreciate the sublime quality of the coffee I had experienced in-store. The rich aroma and exquisite taste served as a stark contrast to the online ordering experience. While the online service left something to be desired, it was evident that Terres de Café excelled in delivering a superb product in their physical locations. In conclusion, while my online purchase may have encountered hiccups, I am eager to revisit Terres de Café in person for their delectable coffee. For those inclined to savor exceptional coffee, I recommend heading to their boutique for a delightful experience. Though my online journey had its challenges, the exceptional quality of their coffee in-store speaks volumes about the brand's commitment to excellence.
M MeZo
741 days ago

Revived by Exceptional Service: A Testimonial for Terresdecafe.com

When it comes to quality service, Terresdecafe.com goes above and beyond. I reached out to them numerous times via phone and email, seeking assistance. To my surprise, I received no response initially. However, persistence paid off, and finally, I was met with the most outstanding customer service I've ever experienced. The response time might have been a bit delayed, but the assistance I received was unparalleled. The support team handled my concerns with utmost care and professionalism. They ensured that every query was addressed promptly and thoroughly, leaving me completely satisfied. Despite the initial hiccups, the dedication and commitment Terresdecafe.com showed in resolving my issue truly left me impressed. Their willingness to go the extra mile and provide top-notch support restored my faith in their brand. For anyone seeking a company that truly values its customers and stands by its service, I wholeheartedly recommend Terresdecafe.com. Thank you for the exceptional assistance and for turning what started as a challenge into a remarkable customer experience!
A Antoine
1141 days ago

For Coffee Connoisseurs Who Value Quality

As a true coffee aficionado, my experience with terresdecafe.com has been nothing short of exceptional. Their coffee, even the entry-level blends, exudes richness and flavor that surpasses expectations. What truly impressed me was the thoughtful packaging that ensures the freshness of the beans by sealing in the aroma and taste. It's evident that this brand prioritizes quality at every step of the process. While I appreciate the outstanding product, I must highlight an area for improvement: the shipping fees from France to England could be more competitive. However, this minor setback does not diminish the well-deserved 5-star rating I wholeheartedly give to Terres de Café. If you value exquisite coffee and a commitment to quality, look no further than Terres de Café for a truly exceptional coffee experience.
R Reda Belabbas
1240 days ago

Aromatic Bliss: A Coffee Lover’s Paradise

As an avid coffee enthusiast, I was thrilled to discover terresdecafe.com and their exquisite collection of coffees. Despite encountering a few delivery hiccups initially, the exceptional customer service promptly addressed and resolved any issues, showcasing their unwavering commitment to customer satisfaction. The seamless communication and swift problem-solving were truly commendable. Now, let's talk about the star of the show – the coffees! Each sip transports you to a realm of unparalleled quality and unrivaled taste. The beans are carefully selected, roasted to perfection, and exude a delightful aroma that tantalizes the senses. It's not just a cup of coffee; it's a heavenly experience that delights the palate with every sip. Terresdecafe.com has truly mastered the art of delivering not just coffee but a journey of sensory bliss. For any coffee aficionado craving a premium and unforgettable experience, look no further than this coffee paradise. Each brew pulsates with passion and flavor, making every moment a celebration of the senses. Indulge in the magic of terresdecafe.com; I guarantee you won't be disappointed.
Y Yassine Belabbas
1240 days ago

Un Service Client Exceptionnel et une Livraison Rapide qui Dépasse les Attentes!

I recently had the pleasure of experiencing the outstanding service provided by terresdecafe.com, and I must say, I am thoroughly impressed. Initially facing a slight delay in the preparation of my order, I was feeling a bit disheartened, especially as I had plans to gift the coffee to my family. Despite offering to collect the order myself due to residing nearby in Bezons, I was informed that it was not possible. However, what ensued truly exceeded my expectations. The customer service team went above and beyond to reassure me, promising a swift delivery. True to their word, my order arrived promptly, even faster than anticipated. This level of dedication and care truly speaks volumes about the company's commitment to customer satisfaction. Although the initial hiccup caused some concern, the efficient resolution and seamless delivery have won me over completely. Kudos to terresdecafe.com for not only delivering quality products but also for their exceptional customer service. I cannot wait to savor the coffee and am confident that it will be as delightful as the service I've received. Thank you for turning what could have been a disappointing experience into a truly memorable one.

Introduction:

Terresdecafe.com is a leading online retailer specializing in coffee beans and related products. With a wide selection of premium quality coffee sourced from around the world, Terres de Cafe aims to provide a unique and satisfying coffee experience for its customers. In this editorial review, we will delve into various aspects of terresdecafe.com to assess its strengths and weaknesses.

Pros:

  • Diverse Selection: Terres de Cafe offers an impressive range of coffee beans from different origins, including single-origin and specialty blends. Coffee enthusiasts can explore various flavors and profiles.
  • Product Quality: The company's commitment to quality is evident in the selection of beans. Terres de Cafe works directly with farmers to ensure ethical sourcing and outstanding taste.
  • User-Friendly Website: The website's design is clean, intuitive, and easy to navigate. Users can filter their search based on origin, flavor, or roast level to find the perfect coffee.
  • Community Involvement: Terres de Cafe actively engages with coffee farmers and promotes sustainability practices. They support fair trade and organic initiatives, fostering a positive impact on the coffee industry.
  • Prompt Shipping: Customers can expect their orders to be processed and shipped quickly, ensuring freshness and timely deliveries.

Cons:

  • Pricing: Some customers may find the prices slightly higher compared to other coffee retailers. However, considering the high-quality beans and ethical sourcing, the premium is justifiable.
  • Limited Discounts: While Terres de Cafe occasionally offers promotions and discounts, they are not as frequent as some other online coffee retailers.
  • International Shipping Costs: For customers outside of Europe, shipping fees can be a bit steep, which might discourage potential buyers.

User Experience:

Terresdecafe.com provides a seamless user experience with its user-friendly interface, allowing customers to easily find their desired coffee beans. The website's design is visually appealing and highly responsive, ensuring a smooth browsing experience across different devices.

Pricing and Value for Money:

Though Terres de Cafe's prices might appear higher at first glance, the exceptional quality of their coffee beans justifies the cost. Customers can enjoy a unique and refined coffee experience, making it a worthwhile investment for serious coffee enthusiasts.

Alternatives:

For customers seeking alternatives to Terres de Cafe, other reputable online coffee retailers include Blue Bottle Coffee, Counter Culture Coffee, and Intelligentsia Coffee. These platforms offer similar high-quality coffee beans with unique flavor profiles.

Customer Service:

Terres de Cafe emphasizes customer satisfaction and provides excellent customer service. Their knowledgeable team is readily available to address any concerns or inquiries promptly. Customers can reach out via email or phone, receiving professional and helpful assistance.

Product Quality and Selection:

Terres de Cafe is renowned for its commitment to exceptional product quality. They meticulously select coffee beans, ensuring freshness and distinct flavors. The diverse range of beans caters to various preferences, including single-origin and specialty blends.

Website Usability:

Terresdecafe.com is thoughtfully designed, prioritizing user experience. The website's intuitive navigation and search features enable customers to effortlessly find and explore their desired coffee options. Filtering options for origin, flavor, and roast level further enhance usability.

Returns and Exchanges:

Terres de Cafe maintains a customer-friendly return and exchange policy. If customers encounter any issues with their order, they can reach out to the company within a specified timeframe to arrange a return or exchange.

Promotions and Discounts:

While Terres de Cafe occasionally offers promotions and discounts, they are not as frequent as some other coffee retailers. However, customers can still take advantage of limited-time offers, especially during seasonal sales.

Reputation:

Terres de Cafe has established a strong reputation in the coffee industry due to its dedication to quality, ethical sourcing practices, and commitment to customer satisfaction. It has garnered positive reviews from customers worldwide, solidifying its position as a trusted coffee retailer.

Payment Options:

Terresdecafe.com provides a range of secure payment options, including major credit cards, PayPal, and bank transfers. This flexibility ensures convenient and secure transactions for customers.

Loyalty Programs:

At present, Terres de Cafe does not offer a specific loyalty program. However, customers can stay updated with the latest offerings and limited-time promotions by subscribing to their newsletter.

Customer Reviews:

Numerous positive customer reviews attest to the excellence of Terres de Cafe's coffee beans. Customers praise the distinct flavors, freshness, and overall quality of their coffee. These reviews further solidify the company's reputation for delivering exceptional products.

Community Involvement:

Terres de Cafe actively participates in community involvement initiatives within the coffee industry. They work directly with farmers, supporting fair trade and sustainable practices. This ethical and sustainable approach fosters positive social and environmental impact.

Shipping and Costs:

Terres de Cafe ensures prompt shipping, delivering orders to customers in a timely manner. For Europe-based customers, shipping costs are reasonable. However, for international customers, shipping fees may be relatively high, reflecting the additional logistic expenses associated with international deliveries. In conclusion, terresdecafe.com stands out as a reputable and reliable online retailer for premium coffee beans. Its commitment to quality, ethical sourcing, and customer satisfaction sets it apart in the industry. While pricing may be slightly higher and discounts limited, the outstanding product range and excellent user experience make Terres de Cafe a top choice for coffee enthusiasts.