Users Voice for The-qi

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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The-qi Overall rating
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Review article published on: 04 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2 5 5 5
Jan 2023 5 1.3 5 4.1 1 3.3
Feb 2023 5 5 1 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed The-qi Review by

Introduction is an online marketplace that specializes in handmade and artisanal products. The platform offers a wide range of products ranging from jewelry, home decor, fashion accessories, and much more. It prides itself on supporting small businesses and local artisans worldwide, thereby promoting ethical and sustainable shopping.

Pros and Cons provides customers with numerous benefits such as a vast selection of unique and high-quality products, competitive pricing, and hassle-free shopping experience. However, the website lacks a robust search engine and has limited product descriptions, making it challenging to find specific items.

User Experience provides a seamless and user-friendly experience for customers. The website design is sleek and straightforward, providing easy navigation and search options. The checkout process is secure and straightforward, making online shopping a breeze.

Pricing and Value for Money offers a range of products at competitive pricing, making it accessible to a broader market. The platform also offers frequent sales and discounts, making it a valuable option for those who seek quality as well as affordability.


Whilst is unique in its selection of handmade products, there are various online marketplaces, including Etsy, Amazon Handmade, and Artisan Connect, that offer comparable items.

Customer Service provides excellent customer service and support, with a dedicated team available to address any queries or concerns. The platform also provides a comprehensive FAQ section, ensuring customers have access to all necessary information.

Product Quality and Selection prides itself on offering high-quality goods that are unique and sustainably sourced. The platform partners with local artisans worldwide, ensuring that customers have access to a vast selection of one-of-a-kind products.

Website Usability is designed to be user-friendly, with simple navigation and search options. The site is also mobile-responsive, ensuring customers can make purchases from any device.

Returns and Exchanges offers a hassle-free return policy, allowing customers to return and exchange products within a designated time frame. The platform also recognizes that different sellers may have unique policies, and as such, customers must review each seller's return policy before purchasing.

Promotions and Discounts offers regular promotions and discounts, making it possible for customers to purchase quality goods at an affordable cost. To stay informed about these offerings, customers can subscribe to the platform's newsletter and follow their social media channels.

Reputation has a generally positive reputation, with customers praising its selection of high-quality handmade products and excellent customer service. The platform has also received positive reviews for its support of local artisans and sustainability initiatives.

Payment Options supports a range of payment options, including major credit/debit cards, PayPal, Apple Pay, and Google Pay.

Loyalty Programs does not currently offer a loyalty program; however, customers can still take advantage of various promotions and discounts.

Customer Reviews provides customers with the ability to rate and review products. These reviews can provide valuable insights for other shoppers as they consider purchases.

Community Involvement is committed to supporting local artisans and small businesses worldwide. The platform is also dedicated to sustainability, providing customers with ethically sourced and handmade products.

Shipping and Costs offers shipping worldwide, with shipping costs varying based on geographic location and product shipping times. Customers can choose from different shipping options, depending on their needs and budget.


In conclusion, provides a unique and eco-friendly approach to online shopping, promoting sustainability and local artisans worldwide. It offers a vast selection of handmade and artisanal products at competitive pricing while ensuring excellent customer service and support. Despite some limitations such as a weak search engine and limited product descriptions, is still an excellent option for those seeking quality and unique products.