Theapollobox Reviews

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1110 Votes

20 Reviews

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In the Big Sales category

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30% users rated Terrible
0% users rated Poor
0% users rated Average
30% users rated Very Good
40% users rated Excellent
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K KD S
36 days ago

Apollo Box purchased from item Amazon

My review for theapollobox.com I ordered what seemed to be a unique puppet as a gift, weeks and weeks and weeks after expected delivery I had no product and no response from customer service. After being badgered incessantly about a delivery or refund THEY PURCHASED THE ITEM FROM AMAZON AND HAD IT DELIVERED TO ME! Bizarre.
C Chad Eggsley
54 days ago

Very quality product

My review for theapollobox.com Very quality product! I got a pillow from them and it is very soft, comfy, and high quality :)
C C
59 days ago

Received the wrong product

My review for theapollobox.com Received the wrong product. Super late delivery. Said Dec 12 and just received it yesterday, January 2… still waiting for a resolution
T tony
67 days ago

The company delivered the wrong…

My review for theapollobox.com The company delivered the wrong product. Completely not what I ordered. They refused to admit it was the wrong product despite my sending pics. Then wanted me to pay the shipping back to them. No cooperation at all. No people to talk to. DONT BUY FROM THEM
E Emprezz Wright
73 days ago

Don’t do it

My review for theapollobox.com Don't do it! Ib ordered patchwork denim print curtains. They were supposed to filter in light. They sent me curtains made out of actual thick denim, stiffed color pattern and they placed the stitching to hang the hooks on the wrong side! It was 2 panels 45" x 63". They placed the hook side in the 63 inch side! Anyone that knows anything about curtains knows that's completely wrong! I requested ac return or exchange, customer service basically washed their hands of it and didn't respond!: Don't do it!
B Basileus De Tenebræ
96 days ago

Drop shipped items from china

My review for theapollobox.com Drop shipped items from china. Slow postage. Pay American prices for Ali express products. Buyer beware, won’t be back.
K Kathleen Bailey
126 days ago

Dream Cathcher Amazing Energy!

My review for theapollobox.com The dream catcher I received is absolutely the best made and most beautiful item, I have ever bought for my home. The energy from this creation is deep and inspiring. Thank you! Kathleen
M Mikalai B
137 days ago

An Unparalleled Customer Service Experience

Upon encountering an issue with a discount on theapollobox.com, I reached out to their customer service team. I was pleasantly surprised by how easy it was to talk to their agents. Initially, I was informed that the discount couldn't be applied to sale products. However, after a constructive discussion, their manager kindly approved the refunding of the discount. Encouraged by this positive interaction, I proceeded to place two more orders, this time for a bowl, and once again received the discounts without any hassle. The care and attention I received from the team at The Apollo Box truly made a lasting impression on me. I am grateful for their exceptional service and will undoubtedly be a returning customer. Thank you for going above and beyond to assist us!
L Lucas M
146 days ago

Got two tops

My review for theapollobox.com Got two tops, the sizing is a bit off, ordered both large but the other one is a bit tight. The material of the clothing is soft. I returned one and got my refund in 10 days. Overall experience is good and will buy from them again.
R Rosemarry
172 days ago

Excellent Shopping Experience!

My review for theapollobox.com Excellent Shopping Experience! This website is perfect for finding small but meaningful items for any occasion, be it birthdays, weddings, or other special events. They offer a wide range of handmade goods, and their delivery is always reliable. You can even contact the seller to expedite your order. All this at fantastic prices!
J Julie
174 days ago

I ordered the starry tulle skirts for…

My review for theapollobox.com I ordered the starry tulle skirts for my bridesmaids for my bridal shower. The quality was awesome but the sizing was off. I got sizes medium to xl and for I'm not sure if they were labeled incorrectly as the medium has the same width as the large and a few xl is larger than what it should be. I had to make them wear it to check and we managed to repair those too big ones to fit. I hope they double check in the future as some may not be as lenient as us.
S Shayna M
174 days ago

I was initially disappointed as my…

My review for theapollobox.com I was initially disappointed as my parcel was lost and they had to make me contact UPS and ask for a confirmation that it was lost. I needed to email UPS a few times to get what they needed. After that, the sent out a replacement. It took less than a week for a resolution but at least they sent another one. Fingers crossed this one will arrive.
H Helga S
193 days ago

I have been waiting for my order for…

My review for theapollobox.com I have been waiting for my order for the bird cocktail glasses but i accidentally dropped it when i opened the box. it shattered and it was depressing. i emailed them asking for a discount and they arrange a free replacement for me. I'm so happy! What a good customer service.
J Jill Heyes
194 days ago

I am impressed with the chat support

My review for theapollobox.com I am impressed with the chat support. I asked about my order for the side table and the representative clarified the transit time to me. I waited for another week as the representative explained and true enough, I got an update from FedEx for a delivery in less than a week! They could have explained it early one that's why only 4 stars.
K Kayla R
257 days ago

This is hands down the best store that…

My review for theapollobox.com This is hands down the best store that has unique items. I have been a customer since 2020 and has never been disappointed. I specifically love their solar light products. They’re super cheap and long lasting. I see they also have these side tables now, I haven’t bought one but will consider it in the future.

Introduction

The Apollo Box is an online marketplace that offers a wide selection of unique and innovative products. With a focus on introducing customers to exceptional and undiscovered products from around the world, the website aims to provide a memorable shopping experience. The platform allows both shoppers and independent makers to connect and explore innovative items in various categories, including home decor, fashion, beauty, tech gadgets, and more. In this editorial review, we will delve into the pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide Selection: The Apollo Box boasts an extensive range of unique and innovative products to cater to different interests and preferences.
  • Curated Collections: The website showcases carefully curated collections, making it easier for customers to discover items that suit their taste.
  • Quality Products: The platform ensures that all products offered meet high standards of quality, providing customers with confidence in their purchases.
  • Community Engagement: Apollo Box encourages customer engagement and interaction through its community, allowing users to share their experiences, reviews, and recommendations.

Cons:

  • Shipping Costs: Some customers have reported slightly higher shipping charges, especially for international orders.
  • Limited Availability: While the platform aims to introduce customers to unique products, availability may be limited for certain items.
  • Longer Shipping Times: Due to the nature of sourcing unique products from around the world, delivery times may vary, and some customers have experienced longer waits for their orders.

User Experience:

The Apollo Box website offers a user-friendly interface, allowing customers to easily navigate through the various product categories and collections. The search functionality is effective, enabling users to find specific items effortlessly. The website's clean design and intuitive layout contribute to a pleasant browsing experience. Additionally, the community aspect of the platform fosters engagement and enhances the overall user experience.

Pricing and Value for Money:

The Apollo Box offers products at a range of price points, ensuring there are options available for different budgets. While some items may be priced slightly higher compared to mainstream retailers, the uniqueness and quality of the products often justify the cost. Additionally, the website frequently features exclusive deals and promotions, allowing customers to get better value for their money.

Customer Service:

Apollo Box prioritizes customer satisfaction and provides responsive customer service. They offer various channels for customers to reach out, including email, live chat, and social media platforms. The support team is known for its professionalism, attentiveness, and efficient handling of inquiries, ensuring a positive experience throughout the purchase process.

Product Quality and Selection:

The Apollo Box prides itself on offering high-quality products. Each item available on the platform undergoes a careful selection process to ensure its uniqueness and adherence to quality standards. The website features a wide variety of categories, ranging from quirky gadgets to elegant home decor, catering to diverse customer interests.

Website Usability:

The Apollo Box website is designed with user experience in mind. Its intuitive layout, clear product descriptions, and high-quality product images make it easy for customers to make informed decisions. The streamlined checkout process ensures a smooth transaction, while the secure payment gateway instills confidence in users.

Returns and Exchanges:

Apollo Box provides a hassle-free returns and exchanges process. In the event that a customer is not completely satisfied with their purchase, they can contact customer service to initiate a return or exchange. The platform strives to address customer concerns promptly and efficiently, ensuring a satisfactory resolution.

Promotions and Discounts:

The Apollo Box regularly offers promotions and discounts to enhance customer value. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest deals and exclusive offers. These promotions provide an opportunity to save money while enjoying unique products.

Reputation:

Apollo Box has built a reputation as a reliable online marketplace that introduces customers to exceptional products. It has garnered positive reviews from satisfied customers who appreciate the platform's commitment to quality and uniqueness. The company's dedication to customer satisfaction has contributed to its positive online reputation.

Payment Options:

Apollo Box offers multiple payment options to ensure convenience for its customers. These include major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, the platform accepts payments through PayPal, providing an extra layer of security for those who prefer it.

Loyalty Programs:

The Apollo Box offers a loyalty program for its customers, allowing them to earn points on purchases. These points can be redeemed for discounts on future orders, enhancing the overall value for money. The loyalty program encourages repeat purchases and rewards customer loyalty.

Customer Reviews:

Apollo Box provides a section on its website for customers to leave reviews and ratings for products they have purchased. These customer reviews help prospective buyers make informed decisions based on the experiences of others. The platform encourages transparent feedback to maintain trust and authenticity within its user community.

Community Involvement:

Apollo Box actively engages with its community through various initiatives, including user-generated content, contests, and partnerships with independent makers. This involvement fosters a sense of belonging and promotes interaction among customers, creating a vibrant community of product enthusiasts.

Shipping and Costs:

Apollo Box offers worldwide shipping, allowing customers from different regions to access its unique products. The shipping costs may vary depending on the destination and the weight of the items. While some customers have expressed concerns about shipping costs, the platform strives to provide competitive rates and efficient delivery. It is advisable for customers to review the shipping costs before placing an order.

In conclusion, the Apollo Box offers a diverse selection of unique and innovative products, ensuring customers have access to distinct items from around the world. While there might be some limitations, such as shipping costs or availability, the platform's commitment to quality, customer satisfaction, and community engagement sets it apart. With a user-friendly website, responsive customer service, and various promotions, the Apollo Box aims to provide customers with a delightful shopping experience. Whether you are searching for a special gift or looking to discover something new for yourself, the Apollo Box is a platform worth exploring.