Users Voice for Theapollobox

22% users rated Terrible
0% users rated Poor
0% users rated Average
15% users rated Very Good
62% users rated Excellent
Pie Chart Review Representation for Theapollobox
Theapollobox Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Aug 2019

Last updated by on 07 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Nov 2022 5 5 1.1 2 2.7 1
Dec 2022 2.8 5 5 5 5 5
Jan 2023 5 2.7 1.3 5 4.6 1
Feb 2023 2.8 3 5 1.8 5 5
Mar 2023 4 5 5 5 5 5
Line Chart for Rating of peer stores

theapollobox.com

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dhgate.com

shein.com

priceline.com

gearbest.com

Detailed Theapollobox Review by

Introduction

Theapollobox.com is an online marketplace that specializes in selling unique and innovative products. It offers a range of items that customers are unlikely to find elsewhere. The site is designed to make online shopping easy and enjoyable, with a user-friendly interface, vast product selection, and helpful customer service. The company was established in 2016 and has since grown to become a well-recognized brand in the online retail space.

Pros and Cons

Pros: - A wide selection of unique and innovative products - User-friendly website interface - Helpful customer service - Good product quality - Reasonable pricing Cons: - Limited product categories - Some items are costly - Shipping costs can be high - Limited international shipping options

User Experience

The website is well-designed and has a minimalist layout, which makes it easy for customers to navigate. Categories are well-organized, and search functionality is efficient. Products are displayed with high-quality photos, detailed product descriptions, and customer reviews. The site also has a blog section that provides informative content on various topics, such as gift ideas or home decor tips.

Pricing and Value for Money

The pricing of products on Theapollobox.com is reasonable and competitive when compared to other similar online marketplaces. However, some items can be costly due to their uniqueness and exclusivity. The site offers various promotions and discounts regularly, making products more affordable for customers. Overall, the products' quality and uniqueness make them worth the money spent.

Alternatives

Other online marketplaces that offer unique and innovative products include Etsy, UncommonGoods, and Fancy. However, Theapollobox.com has a broader selection of products and offers excellent customer service, making it stand out from its competitors.

Customer Service

Theapollobox.com provides excellent customer service, with a knowledgeable and responsive customer support team. The website has a dedicated help center with articles and FAQs that address common issues, and customers can also reach out by email or phone. The site also has a live chat feature that allows customers to get help in real-time.

Product Quality and Selection

The products on Theapollobox.com are unique and innovative, with high-quality materials and excellent craftsmanship. The selection of products includes a range of categories, including home decor, beauty products, jewelry, and more. Customers can also customize certain products to their preferences, making items even more unique and personal.

Website Usability

The website has a minimalist layout, making it easy for customers to navigate and find what they are looking for. The search functionality is efficient, and products are well-organized into categories, making them easy to browse. The site is also mobile-responsive, allowing for easy access on mobile devices.

Returns and Exchanges

Theapollobox.com offers a 30-day return policy for all products, with a no-questions-asked policy. If customers are not satisfied with their purchase, they can return the item and receive a full refund or exchange. The site provides a prepaid shipping label for returns, making the process easy for customers.

Promotions and Discounts

Theapollobox.com offers various promotions and discounts regularly, including discounts on products, free shipping, and loyalty rewards. Customers can also sign up for the site's newsletter to receive exclusive offers and deals.

Reputation

The company has an excellent reputation, with positive reviews from customers and industry experts. The site is known for its unique selection of products, excellent customer service, and high-quality merchandise. The company has also received various awards for its innovative products and design.

Payment Options

Theapollobox.com accepts payment through various payment methods, including credit cards, PayPal, and Apple Pay. The site also uses SSL encryption to protect customer information and ensure secure transactions.

Loyalty Programs

The site offers a loyalty program, where customers can earn points for purchases and various other activities, such as product reviews or social media sharing. These points can be redeemed for discounts or free products.

Customer Reviews

The site display's customer reviews on product pages, providing valuable insights into product quality and customer satisfaction. The site also has a review section where customers can leave feedback for the company's customer service.

Community Involvement

The company supports various charitable causes and partners with organizations to promote creativity and innovation. The site also has a blog section that provides informative content on various topics, such as gift ideas or home decor tips.

Shipping and Costs

Theapollobox.com ships to the US and Canada, with shipping costs starting at $5.95. The site also offers free shipping for orders over a certain amount. International shipping is limited, and shipping costs can be high. Customers can track their orders and receive updates on delivery status. In conclusion, Theapollobox.com is an excellent online marketplace that offers unique and innovative products. Its user-friendly interface, helpful customer service, and reasonable pricing make it stand out from its competitors. While shipping costs can be high, the site's wide selection of products, customization options, and promotions make it worth the investment. Overall, we highly recommend Theapollobox.com for anyone looking for one-of-a-kind products and excellent customer service.

Theapollobox Recent User Reviews

User Rating

5 stars

71

4 stars

35

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Reviewer Name: Martha Gomez

Review Submission Date: 2023-02-03

Review Title: Everything is good except that there is…
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Review Description: Everything is good except that there is was a minimal delay because the product was out of stock. I was a bit annoyed but they offered a gift card. I received the product after two weeks.

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Reviewer Name: Jasper Martinez

Review Submission Date: 2023-02-01

Review Title: They shipped another one for free
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Review Description: They shipped another one for free. We ordered the wearable turtle pillow. It stitches in a small area came off after a month, I emailed them and they asked for a photo. We get to keep the one we had. Hopefully this will not happen again.

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Reviewer Name: Anastasia

Review Submission Date: 2023-02-01

Review Title: I needed help with placing an order
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Review Description: I needed help with placing an order. They called me within an hour and the lady was very patient with me. I am 75 years old and my hearing is fading. She helped me with the order and gave me a coupon. She also called me when the order shipped. I love this store.

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Reviewer Name: Vm little

Review Submission Date: 2023-01-17

Review Title: They lure you in with coupons and then…
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Review Description: They lure you in with coupons and then don’t honor them. Bad customer service. I am canceling the order

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Reviewer Name: daisy

Review Submission Date: 2023-01-12

Review Title: Never had any problems
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Review Description: Placed a lot of orders from this company. Never had any problems. I can always find fun gifts on it.They appear to be of good quality and they arrived on time. Love this web site!

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Reviewer Name: Will

Review Submission Date: 2023-01-12

Review Title: I ordered a DIY bookshelf from them…
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Review Description: I ordered a DIY bookshelf from them last month. Great quality, precision cut parts and clear instructions. I'm about through assembly and enjoying tremendously. Would love some inspiration for paint and signage above the shops (decals) to have been included.

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Reviewer Name: Kathryn Akerhielm

Review Submission Date: 2023-01-05

Review Title: If I could give zero stars
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Review Description: If I could give zero stars, I would. I never received my order and they refuse to refund or to replace. Order was placed December 6, 2022. And they do not have customer agents at their so called customer service phone number.

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Reviewer Name: Karen Mobayed

Review Submission Date: 2023-01-01

Review Title: I ordered a music box and it was a…
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Review Description: I ordered a music box and it was a cheap piece of overpriced junk. It arrived broken and Apollo box wanted me to provide them with a video to prove what l said was true. It took me all day to take it apart and try to fix it and the hand crank still doesn’t work. This is not a wind up music box but a hand crank. Not worth it beware!

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Reviewer Name: Ms Bao

Review Submission Date: 2022-12-27

Review Title: DO NOT Purchase from APOLLO BOX
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Review Description: The worst customer service I've ever had. The item shipped directly from China with bad quality. I requested the return processing, but the customer service wasted a long time. They never answered a phone call.

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Reviewer Name: Stefan

Review Submission Date: 2022-12-01

Review Title: I am old and missed the chance to enter…
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Review Description: I am old and missed the chance to enter the coupon. They offered a store credit and I ordered another blanket. The velvet blanket is thick and the best for this cold weather.