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Recommended by 5+ verified customers on Trustpilot
Review Description: These guys still won’t do anything about my lost package. Terrible company. Just ignoring me and saying they can’t issue me a refund and have no clear timeline of when a package is considered lost. It has been a good 6 weeks since I’ve ordered from them and the package has been lost for 5.
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Reviewer Name: July
Review Submission Date: 2022-12-24
Review Title: SCAM
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Review Description: SCAM! SCAM! SCAM !AWARE OF THEM!!!! They are scamming get you to their auto-subscription. I wasn't able to login for awhile just to find out that I'm subscribed for their product.
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Reviewer Name: Nate Bruce
Review Submission Date: 2022-12-07
Review Title: Scam
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Review Description: Scam. This company auto subscribed me and their stuff don’t even work. Garbage be careful
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Reviewer Name: Michael Flores
Review Submission Date: 2022-03-20
Review Title: Order since February 26 and today March…
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Review Description: Order since February 26 and today March 20, 2022 not received my product, I email and ask to cancelo suscripción and to refund my money. The tracking number provided said the order was fulfilled and was ready to do the "2nd" purchase and shipping. Not response from the Beard Club, I just want my money back
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Reviewer Name: bar vin
Review Submission Date: 2021-04-26
Review Title: The Beard Club - Not Even Once
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Review Description: The beard club package arrived, and during a live unboxing which i had recorded and sent to them as evidence, there was proof that the package sent to me had been returned after use and then re-issued. I provided them with proof and they told me I was wrong and refused to take any meaningful corrective action, offering to allow a refund as long as I paid to ship it back. I'd rather upset father odin and shave this beard clean off than deal with them again.
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Reviewer Name: Lindsay Farrell
Review Submission Date: 2021-01-05
Review Title: Great Customer Support
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Review Description: I ordered a starter kit from The Beard Club as a Christmas gift for my husband. It arrived well within the estimated delivery date but unfortunately one of the smaller glass bottles was broken during the shipment. I reached out to their customer support and was helped immediately. They shipped out a replacement bottle within 2 days and we're good to go! Also, my husband loves product!