Users Voice for Thebluespace

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Thebluespace
Thebluespace Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 2.7 5 5 5 4.2
Feb 2023 5 3 1.3 1.8 4.1 5
Mar 2023 5 5 1.2 5 5 5
Line Chart for Rating of peer stores

thebluespace.com.au

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Detailed Thebluespace Review by

Introduction

Thebluespace.com.au is an online retailer specializing in bathroom, kitchen and laundry products. With a wide selection of products ranging from bathtubs, bathroom mirrors, tapware, and toilets, the website offers a convenient one-stop destination for homeowners and renovators looking for quality products at competitive prices. Thebluespace.com.au has been operating since 2005 and has earned a reputation for its exceptional customer service and high-quality products.

Pros and Cons

Pros:
  • The website offers a wide range of bathroom, kitchen, and laundry products at competitive prices.
  • Thebluespace.com.au provides detailed product descriptions, specifications, and images that help customers make informed purchasing decisions.
  • Customers can take advantage of promotions and discounts, including free shipping on select products, to save money on their purchases.
  • The website offers excellent customer service, with a team of experts available to answer queries and provide advice.
Cons:
  • Some customers have reported delays in shipping and delivery times.
  • While the website offers a vast selection of products, some items may not be available for immediate shipment and may require a longer lead time.

User Experience

Thebluespace.com.au is easy to navigate, with products neatly categorized, allowing customers to find what they need with ease. The website's search function also makes it simple to search for specific products or brands. Customers can create an account on the website to save their favorite products, track their orders, and receive exclusive promotions and discounts. The checkout process is straightforward and secure, with customers able to choose from a range of payment options, including Visa, Mastercard, PayPal, and Afterpay.

Pricing and Value for Money

Thebluespace.com.au provides competitive pricing for its range of products, making it an affordable choice for homeowners and renovators. The website offers regular promotions and discounts, allowing customers to save even more money on their purchases. Thebluespace.com.au also offers free shipping on select products, providing added value for customers.

Alternatives

While Thebluespace.com.au offers a wide selection of bathroom, kitchen, and laundry products, there are alternative websites worth considering. These include:
  • Bathroomwarehouse.com.au
  • Bathroomsonline.com.au
  • Mitre10.com.au
  • Bunnings.com.au

Customer Service

Thebluespace.com.au provides excellent customer service to its customers, with a team of experts available to answer queries and provide advice. The website also provides a comprehensive FAQ section that addresses common questions and concerns. Customers can contact Thebluespace.com.au via email or phone during business hours, and the company is committed to resolving any issues quickly and effectively.

Product Quality and Selection

Thebluespace.com.au offers a vast selection of bathroom, kitchen, and laundry products from top brands, ensuring that customers can find the best products for their needs. The website also provides detailed product descriptions, specifications, and images, making it easy for customers to assess product quality before making a purchase.

Website Usability

Thebluespace.com.au is easy to use, with a clean and simple design that makes it easy to navigate. Products are clearly listed, and the search function allows customers to find specific products or brands quickly. The website is also optimized for mobile devices, ensuring that customers can browse and purchase products on the go.

Returns and Exchanges

Thebluespace.com.au has a flexible returns and exchanges policy, allowing customers to return or exchange products that are damaged or not as described. Customers must notify the company within 14 days of receipt of their order, and products must be returned in their original packaging and condition. Thebluespace.com.au will refund the purchase price, minus any shipping or handling fees.

Promotions and Discounts

Thebluespace.com.au offers regular promotions and discounts on its products, including free shipping on select items. Customers can also sign up for the company's newsletter to receive exclusive promotions and discounts.

Reputation

Thebluespace.com.au has a strong reputation for its exceptional customer service and high-quality products. The company has been operating since 2005 and has built a loyal customer base due to its commitment to customer satisfaction.

Payment Options

Thebluespace.com.au offers a range of payment options, including Visa, Mastercard, PayPal, and Afterpay. The website's checkout process is secure, ensuring that customer information remains safe.

Loyalty Programs

Thebluespace.com.au does not currently offer a loyalty program for customers. However, the website does offer regular promotions and discounts, allowing customers to save money on their purchases.

Customer Reviews

Customer reviews of Thebluespace.com.au are generally positive, with customers praising the website's selection of products and exceptional customer service. Some customers have reported delays in shipping and delivery times, but these issues appear to be rare.

Community Involvement

Thebluespace.com.au is committed to supporting local communities and charities, with the company regularly donating a portion of its profits to worthy causes.

Shipping and Costs

Thebluespace.com.au offers shipping across Australia, with costs varying depending on the size and weight of the product. Customers can check shipping costs during the checkout process. The website also offers free shipping on select products, providing added value for customers.