Users Voice for Thechillery

4% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
96% users rated Excellent
Pie Chart Review Representation for Thechillery
Thechillery Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 18 Sep 2019

Last updated by on 07 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Aug 2022 5 2.8 4.8 4.4 5 3.7
Sep 2022 5 4.5 4.5 4.4 5 4.1
Oct 2022 5 3.6 4.7 4.4 1 3.9
Nov 2022 5 4.4 4.5 2.7 5 4.1
Mar 2023 4.5 5 5 5 2 5
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Detailed Thechillery Review by

Introduction

The Chillery is a London-based online retailer that specializes in CBD products. The company claims to offer only the highest quality CBD products from trusted brands. The Chillery also provides education on CBD and wellness to its customers.

Pros and Cons

Pros:
  • The company offers a wide range of CBD products from top brands
  • The website is easy to navigate and user-friendly
  • The Chillery offers free shipping on orders over £50
  • The company provides educational resources on CBD wellness
Cons:
  • Prices may be higher compared to other CBD retailers
  • Some products may be out of stock
  • Customer service may not be available 24/7

User Experience

The Chillery website is well-designed and easy to navigate. Customers can easily browse products by category, brand or benefit. Each product listing provides detailed information on the product, including ingredients and usage instructions. Customers can also leave reviews on products, which can help others make informed purchasing decisions.

Pricing and Value for Money

The Chillery's prices may be higher compared to other CBD retailers, but the company claims to offer only the highest quality CBD products from trusted brands. The company also offers free shipping on orders over £50, which can help customers save money. Overall, the Chillery offers good value for money for those looking to purchase high-quality CBD products.

Alternatives

There are several other CBD retailers that customers can choose from. Some popular alternatives include:
  • Holland & Barrett
  • Provacan
  • CBDistillery

Customer Service

The Chillery provides customer service via email and social media. The company aims to provide excellent customer service, but it may not be available 24/7. Customers can also refer to the company's FAQ page or contact page for assistance.

Product Quality and Selection

The Chillery claims to offer only the highest quality CBD products from trusted brands. The company provides a wide selection of CBD products, including oils, capsules, skincare, and more.

Website Usability

The Chillery website is well-designed and user-friendly. Customers can easily navigate the site and browse products by category, brand or benefit.

Returns and Exchanges

The Chillery offers a 14-day return policy for most products. Customers are responsible for the cost of returns, and products must be returned in their original condition.

Promotions and Discounts

The Chillery occasionally offers promotions and discounts on its products. Customers can sign up for the company's email newsletter to stay informed about upcoming sales and discounts.

Reputation

The Chillery has a good reputation for offering high-quality CBD products from trusted brands. The company also provides educational resources on CBD and wellness.

Payment Options

The Chillery accepts several payment options, including credit cards and PayPal.

Loyalty Programs

The Chillery does not currently offer a loyalty program.

Customer Reviews

Customers can leave reviews on products, which can help others make informed purchasing decisions. The company has many positive reviews on its website and on third-party review sites.

Community Involvement

The Chillery has a blog section on its website that provides educational resources on CBD and wellness. The company also supports various charities and organizations.

Shipping and Costs

The Chillery offers free shipping on orders over £50. Otherwise, shipping costs vary depending on the location and size of the order. The company ships to several countries, including the UK and Europe.

Thechillery Recent User Reviews

User Rating

5 stars

41

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Reviewer Name: Gail Steed

Review Submission Date: 2021-05-09

Review Title: Shopify is impossible
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Review Description: Unable to order through the shopify system, impossible and very frustrating. Please help as I need to buy your turmeric salve.Yuyo botanics is a great product but it’s hopeless if the system is using language I do not understand

👤

Reviewer Name: Gail Steed

Review Submission Date: 2021-05-09

Review Title: Shopify is impossible
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Review Description: Unable to order through the shopify system, impossible and very frustrating. Please help as I need to buy your turmeric salve. Yuyo botanics is a great product but it’s hopeless if the system is using language I do not understand

👤

Reviewer Name: Dave

Review Submission Date: 2021-01-02

Review Title: Fantastic high quality products
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Review Description: Fantastic high quality products, heavily discounted , rapid delivery, secure packaging , extras included x

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Reviewer Name: Dave

Review Submission Date: 2021-01-02

Review Title: Fantastic high quality products
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Review Description: Fantastic high quality products, heavily discounted , rapid delivery, secure packaging , extras included x

👤

Reviewer Name: Nina

Review Submission Date: 2021-01-01

Review Title: Excellent customer care
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Review Description: When I had some difficulties with delivery due to the postal service the team at Chillery provided exceptional service to assure my order reached me as fast as possible.

👤

Reviewer Name: Nina

Review Submission Date: 2021-01-01

Review Title: Excellent customer care
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Review Description: When I had some difficulties with delivery due to the postal service the team at Chillery provided exceptional service to assure my order reached me as fast as possible.

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Reviewer Name: Paul B

Review Submission Date: 2020-12-27

Review Title: Perfect transaction i recommend this…
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Review Description: Perfect transaction i recommend this website

👤

Reviewer Name: Paul B

Review Submission Date: 2020-12-27

Review Title: Perfect transaction i recommend this…
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Review Description: Perfect transaction i recommend this website

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Reviewer Name: Gemma

Review Submission Date: 2020-12-20

Review Title: Happy Customers :)
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Review Description: Really lovely products which came wrapped beautifully with a little tote to keep your products in. Also got some generous sized skin care products to try as I spent over a certain amount which was amazing!I bought two CBD oils which me and my boyfriend use before bed for a better sleep. Super excited to do another order with The Chillery soon.

👤

Reviewer Name: Gemma

Review Submission Date: 2020-12-20

Review Title: Happy Customers :)
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Review Description: Really lovely products which came wrapped beautifully with a little tote to keep your products in. Also got some generous sized skin care products to try as I spent over a certain amount which was amazing! I bought two CBD oils which me and my boyfriend use before bed for a better sleep. Super excited to do another order with The Chillery soon.

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