Users Voice for Thegldshop

18% users rated Terrible
2% users rated Poor
2% users rated Average
4% users rated Very Good
73% users rated Excellent
Pie Chart Review Representation for Thegldshop
Thegldshop Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1.8 3.9 4.2 2.7 5
Dec 2022 4.3 5 5 5 5 1.8
Jan 2023 5 1.4 3.1 5 4.6 5
Feb 2023 4.2 5 5 4.1 5 3.4
Mar 2023 4 5 5 5 5 3.1
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Detailed Thegldshop Review by

Introduction:

Thegldshop.com is an online jewelry store offering affordable and high-quality gold, silver, and diamond jewelry for men and women.

Pros:

The website offers a wide range of jewelry pieces, including customized options. Their jewelry is made with high-quality materials, and the site frequently offers promotions and discounts on their products.

Cons:

Some of the pieces may be slightly overpriced, and the website may take longer than expected to ship orders.

User Experience:

The website is easy to navigate, and the products are well-organized. Users can easily find what they're looking for and customize their own pieces.

Pricing and Value for Money:

Overall, the prices on the site are reasonable, considering the quality of the products. However, some items may be slightly overpriced. The site offers promotions and discounts regularly, making their jewelry even more affordable.

Alternatives:

Some alternatives to thegldshop.com could include other online jewelry stores such as Zales, Kay, or Blue Nile. However, these stores may offer pricier options and may not have as wide of a selection of customized pieces.

Customer Service:

The customer service team is easily reachable through email, phone, or social media. Their team is responsive and helpful in answering any questions or concerns about orders.

Product Quality and Selection:

The quality of products offered on the site is excellent. Materials are high-quality, and their selection of customized pieces is vast. The site offers rings, necklaces, bracelets, and more.

Website Usability:

The site is easy to navigate and offers a great user experience. Products are easy to filter through, and the site offers many customization options for certain pieces.

Returns and Exchanges:

The site offers a 30-day return policy for all products. Returns are simple and straightforward, and the site provides clear instructions on how to initiate a return.

Promotions and Discounts:

The site offers frequent promotions and discounts on their products. These promotions are well-advertised on the site, making it easy for users to take advantage of discounts.

Reputation:

Thegldshop.com has a reputation for offering affordable and high-quality jewelry pieces. They have many positive reviews from previous customers, demonstrating their dedication to providing a positive customer experience.

Payment Options:

The site accepts multiple payment options, including Visa, Mastercard, American Express, and PayPal. This allows customers to choose the payment method that works best for them.

Loyalty Programs:

The site does not currently offer a loyalty program for customers.

Customer Reviews:

Many customers have glowing reviews for the site, commending their affordable pricing and excellent customer service. Overall, reviews suggest that customers are satisfied with their purchases and feel that the site offers a quality product.

Community Involvement:

The site does not currently advertise any involvement in charitable organizations or community events.

Shipping and Costs:

The site offers free shipping on all US orders over $150. Shipping rates for international orders depend on the destination and the weight of the order. Customers can expect to receive their orders within 5-10 days of placing their order.

Thegldshop Recent User Reviews

User Rating

5 stars

77

👤

Reviewer Name: Lamar Oliver

Review Submission Date: 2023-02-04

Review Title: I was looking over all the items from… Great work
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Review Description: I was looking over all the items from rings to necklaces that look magnificent. The experience was great and ship and send things in a timely fashion...Good work with Great products.

👤

Reviewer Name: Alex Hill

Review Submission Date: 2023-02-03

Review Title: Smooth process
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Review Description: The buying process was a breeze and everything that I purchased so far is for my wife since she’s born and raised in Philly til she moved to GA. I wish y’all can get some Georgia Bulldogs logos pendants and I’ll definitely keep buying from y’all and I was offered numerous discount. Keep them coming.

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Reviewer Name: Ariel

Review Submission Date: 2023-02-03

Review Title: Fantastic service
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Review Description: Fantastic service! i ordered my boyfriend a chain for christmas. It came right on time and he loved it, beautiful and fantastic quality! Alan was super quick and helpful with responses when we applied for the lifetime warranty after an accident with the chain. The replacement came with multiple updates. 10/10 customer service

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Reviewer Name: Xavier Rodriguez

Review Submission Date: 2023-02-03

Review Title: Customer Service Experience
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Review Description: To those curious about the customer service. Let me clarify your concerns. The Gold Shop is king! I had an issue with my bracelet that needed to be fixed. No hesitations, quick responses, before I know it my bracelet is already being shipped back to me! Whoever is running this company has it all figured out! I know it’s difficult nowadays finding an online vendor you can trust but I’ve purchased already three separate orders and I will continue to purchase more in the future!

👤

Reviewer Name: Mark Carter-Murphy

Review Submission Date: 2023-02-03

Review Title: I didn’t get my first package I ordered…
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Review Description: I didn’t get my first package I ordered from you guys. The mail carrier was in my building and apparently it didn’t fit in the mailbox and he left it there so I guess it never arrived.

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Reviewer Name: Jeremiah Nunez

Review Submission Date: 2023-02-03

Review Title: WOULDN'T SHOP ANYWHERE ELSE!
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Review Description: I love the customer service and the the deals that are provided to me for being signed up for the texts. The level of quality in jewelry is unmatched and wouldn’t shop anywhere else. P.S. box clasps could use some work but again quality is in its own league.

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Reviewer Name: Rodney Minke

Review Submission Date: 2023-02-03

Review Title: Had trouble with shipping the first…
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Review Description: Had trouble with shipping the first time I got stuff from here but after some help from a very nice person I got a discount code and ordered some more. And when I finally got my stuff it’s was exactly as good as I thought it’d be.

👤

Reviewer Name: LaSonja Williams

Review Submission Date: 2023-02-03

Review Title: Love this Jewelry! Great company!
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Review Description: The quality of their jewelry is always amazing! I love each and every piece! I had a problem with delivery on one occasion and customer service solved the issue immediately. My jewelry is beautiful and their customer support is the best! I look forward to purchasing many more items in the future.

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Reviewer Name: Char

Review Submission Date: 2023-02-02

Review Title: ??????????
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Review Description: Lovely chain, my partner was very happy with it. I brought the wrong size so exchanged for the correct size was quick and easy and customer support were fab. Would recommend

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Reviewer Name: Connor Guare

Review Submission Date: 2023-02-02

Review Title: Exchange
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Review Description: The experience was good there prices are fair the only thing is with my exchange I didn’t understand that I had to pay the remaining total through email overall good experience and there products are amazing quality

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