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Theirishstore.com is an online retailer that specializes in authentic Irish goods. They have been operating since 1989 and have established themselves as a reliable source for quality Irish products. Their inventory includes clothing, jewelry, homeware, food, and much more.
Pros and Cons
Pros:
- Large selection of authentic Irish goods
- Quality products at competitive prices
- User-friendly website
- Free shipping on orders over $99
- Excellent customer service
Cons:
- Limited selection of some products
- High shipping costs for orders under $99
- Returns and exchanges may be difficult for international customers
User Experience
The website is easy to navigate and has a clean layout. Users can easily find the products they are looking for and the checkout process is straightforward. The images and descriptions are accurate and helpful, making it easy to shop online. The website also offers a wishlist feature, making it easy to save items for later.
Pricing and Value for Money
The prices of the products on theirishstore.com are competitive and offer good value for money. The quality of the products justifies the prices charged. Shipping costs, however, may be a deterrent for some customers.
Alternatives
Other online retailers that offer authentic Irish goods include celticandco.com and irishshop.com.
Customer Service
Theirishstore.com offers excellent customer service. Their customer care team is available to answer any queries and concerns, and they respond promptly to emails. They also offer a live chat feature, making it easy to get help when needed.
Product Quality and Selection
Theirishstore.com offers a wide range of quality products that are authentic and sourced directly from Ireland. Their selection includes clothing, jewelry, homeware, food, and much more. They also offer exclusive products that are not available anywhere else.
Website Usability
The website is easy to use and has a clean layout. The search function is quick and accurate, and the navigation menu makes it easy to browse different categories. The website is optimized for mobile devices, making it easy to shop on the go.
Returns and Exchanges
Theirishstore.com offers returns and exchanges within 14 days of receipt of the order. However, international customers may face more difficulties in returning or exchanging products. The website provides clear instructions on how to initiate a return or exchange.
Promotions and Discounts
Theirishstore.com offers promotions and discounts regularly, including sales and discounts on specific products. They also offer a newsletter that provides exclusive offers and promotions.
Reputation
Theirishstore.com has a positive reputation and many satisfied customers. They have been operating since 1989 and have established themselves as a reliable source for authentic Irish products.
Payment Options
Theirishstore.com accepts payment through major credit cards and PayPal. Users can easily save their payment details for quicker checkout in the future.
Loyalty Programs
Theirishstore.com offers a loyalty program where users can earn points for every purchase. These points can be redeemed for discounts on future purchases.
Customer Reviews
Theirishstore.com displays customer reviews on product pages, providing valuable insight into the quality of the products. Customers can also leave reviews on Trustpilot, where the company has a 4.6 rating out of 5.
Community Involvement
Theirishstore.com is involved in various community initiatives, such as supporting local Irish businesses and charities. They also provide educational resources on Irish culture and history.
Shipping and Costs
Theirishstore.com offers free standard shipping on orders over $99 to the US and Canada. Shipping costs for orders under $99 vary depending on the destination. They also offer expedited shipping options for an additional cost. The website provides clear information on shipping costs and estimated delivery times.
In conclusion, theirishstore.com offers a wide range of authentic Irish products at competitive prices. The website is user-friendly and provides excellent customer service. While shipping costs may be a deterrent for some customers, the overall value for money is good. The company has a positive reputation and is involved in various community initiatives. Overall, theirishstore.com is recommended for anyone looking for quality Irish products.
Review Description: It's so nice to find 100% wool. I bought a throw for my 81 year old Mom and every time I cover her she says how warm it is. The price is affordable. Good job farmers, designers, knitters, and Irish Store!
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Reviewer Name: Diane
Review Submission Date: 2023-02-04
Review Title: First time not last time customer
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Review Description: The quality of their products is extraordinary, and the prices reflect they care about the customer. Fitting to the right size is a little tricky without trying on some items, but the return/exchange process is easy and quick.Female buyer in Seattle, WA
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Reviewer Name: Vivian Hall
Review Submission Date: 2023-02-03
Review Title: Appreciated:
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Review Description: Appreciated:Products that the gift recipients love wearing, and which are of superior quality, for a very reasonable cost. Prompt delivery , , and processing of a return / replacement. Also appreciate the discounts, which some other companies did not provide this year.
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Reviewer Name: Zach B.
Review Submission Date: 2023-02-03
Review Title: Love both of my sweaters
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Review Description: Love both of my sweaters. They fit wonderfully and have a great feel to them. I've already gotten compliments when I've worn them.
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Reviewer Name: Brandon
Review Submission Date: 2023-02-03
Review Title: Never received them after getting lost…
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Review Description: Never received them after getting lost in the mail, emailed saying they were lost in the mail and only got an email stating that yes the sweaters were lost in the mail. Sent another email 2 weeks after they were supposed to be delivered with receipt, shipping label, and communications from the USPS explaining everything and got no response. Spent almost $200 and haven't received anything.
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Reviewer Name: Michael Hargis
Review Submission Date: 2023-02-03
Review Title: Have purchased from them several times…
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Review Description: Have purchased from them several times and have always been pleased about their service, the quality of the item purchased, and speediness of the delivery.
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Reviewer Name: Kathleen
Review Submission Date: 2023-02-02
Review Title: Missing Item
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Review Description: Places the order on 12/28/22 as of 2/2/23 the item still hasn’t been received emailed multiple times and the response is the same tracking #. Called twice and was told they would get back to me and they never did
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Reviewer Name: Cogburn
Review Submission Date: 2023-02-02
Review Title: Exceptional price, quality, and service
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Review Description: Online ordering was a snap. Great selection. Easy to navigate site with sizing chart and other selections. After placing your order the update you every step along the way. Returns process is quick and easy. Just read before you start it. You need to follow instructions for international shipments. It took me 2 weeks from placing order to having it delivered to my door. Returns was about 3 weeks. The items are what you would expect. Nicely made and durable. Won't hesitate ordering again. Service, pricing, and items were exceptional.
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Reviewer Name: Martha Peterson
Review Submission Date: 2023-02-01
Review Title: Birthday Treats
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Review Description: Made a slew of purchases for my sweet and dapper 93 year old Dad. Sweaters, a book and a hamper of Butler goodies. Perfect gifts for a December birthday. Fast delivery to the USA. Thank you.
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Reviewer Name: Anna
Review Submission Date: 2023-02-01
Review Title: The sweater arrived quickly
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Review Description: The sweater arrived quickly. I love the variegated color. It is a mulberry, rather than a purple. The stitch definition is gorgeous, while the merino wool is soft and warm. I did not want to take it off once I got it on? I have my eye on another sweater. The packaging is very minimal and thoughtful. I appreciate knowing a bit about the history of the company from the brochure and letter included.