☰
X

🔥 Deal For the Day

✄  Get Flat 10% Off On Your Presents✄  Festive Sale: Flat 15% Off on All Orders✄  Exclusive Coupon New Users: Save FLAT 61% on Oyo Hotel Bookings✄  Amazon Coupons - As much as 70% Off On all Classes {Gather,Store,Save}

👍 Top Categories

🛍11.11🛍Accessories🛍Accessories & Bags🛍Adult🛍Air🛍Aluguel De Carros🛍Anniversary Gifts🛍Apparel🛍Apparel - Men’s🛍Apparel - Woman’s🛍Apparel And Accessories🛍Art
View All Categories

👌 Top Stores

oyehappy.comnorthmist.comoyorooms.com Indiaamazon.inintertop.uaparfummekani.comgodaddy.comAliExpress.comaboutyou.hurawpressery.comcalchamber.comfrancagames.com.br
View All Stores
☰
About Us Our History Categories Stores

🔍

Users Voice for Thekooples

Customer Support 15
Pricing 5
Returns/Refunds 20
User Interface 10
Quality 50
Pie Chart Review Representation for Thekooples
Thekooples Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
+ Submit review

Rate Thekooples Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Recommended by 308+ verified customers on Trustpilot

  1. 'Terrible'
    Based on 308 reviews
    Hello Kooples! Please get in touch!
    I would really like someone from the Kooples team to respond to my messages please. I have left quite a few as I would like to return some dresses but am unable to generate a return label. As you can ...
    A Kooples customer
    17-Feb-2021
    I’m still trying to return an…
    I’m still trying to return an unsuitable item from December. Initially they had issues with printing labels, but weeks later, and despite numerous emails and survey feedback I’ve yet to receive a...
    Jo
    04-Feb-2021
  2. Return issue…
    I have been trying to return an item purchased for the past week however, unable to do so and no response from customer service messages sent. Hopefully this review gets me a little bit further Orde...
    Victoria Paris
    30-Jan-2021
    Shameful customer service
    Shameful customer service. My dress came with the security tag still attached to the dress and nobody can provide me with a suitable solution. Customer support told me to send it back and they will re...
    Ioana Popa
    12-Dec-2020
    Terrible customer service
    Bought a shirt during sale, but didn't apply the promotion code TAKE10 to the order. The customer service refused to help me to add it to my order and asked me to make a new order and return this old....
    Amy Chao
    28-Nov-2020
  1. 'Excellent'
    Based on 308 reviews
  2. Hello Kooples! Please get in touch!
    I would really like someone from the Kooples team to respond to my messages please. I have left quite a few as I would like to return some dresses but am unable to generate a return label. As you can ...
    A Kooples customer
    17-Feb-2021
  3. I’m still trying to return an…
    I’m still trying to return an unsuitable item from December. Initially they had issues with printing labels, but weeks later, and despite numerous emails and survey feedback I’ve yet to receive a...
    Jo
    04-Feb-2021
  4. Return issue…
    I have been trying to return an item purchased for the past week however, unable to do so and no response from customer service messages sent. Hopefully this review gets me a little bit further Orde...
    Victoria Paris
    30-Jan-2021
  5. Shameful customer service
    Shameful customer service. My dress came with the security tag still attached to the dress and nobody can provide me with a suitable solution. Customer support told me to send it back and they will re...
    Ioana Popa
    12-Dec-2020
  6. Terrible customer service
    Bought a shirt during sale, but didn't apply the promotion code TAKE10 to the order. The customer service refused to help me to add it to my order and asked me to make a new order and return this old....
    Amy Chao
    28-Nov-2020

Detailed Thekooples Review by AskmeOffers Editorial Team

Before making any shopping decision at thekooples.com, it is advised to check user's reviews of the thekooples.com product or thekooples.com merchant itself. At AskmeOffers.com, maintain 100% genuine and authentic reviews for the thekooples.com store and thekooples.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an thekooples.com merchant to help others make shopping decisions easy! Thank you.

Thekooples Recent User Reviews

👤

Reviewer Name: A Kooples customer
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 17-Feb-2021

Hello Kooples! Please get in touch!

I would really like someone from the Kooples team to respond to my messages please. I have left quite a few as I would like to return some dresses but am unable to generate a return label. As you can imagine, I bought these items with the expectations and assurance (via the website) that I could return anything that was unsuitable and I am sure a member of the team could resolve this in a minute. THANK YOU! Order number: 11000189706

👤

Reviewer Name: Jo
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 04-Feb-2021

I’m still trying to return an…

I’m still trying to return an unsuitable item from December. Initially they had issues with printing labels, but weeks later, and despite numerous emails and survey feedback I’ve yet to receive a response.

👤

Reviewer Name: Victoria Paris
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 30-Jan-2021

Return issue…

I have been trying to return an item purchased for the past week however, unable to do so and no response from customer service messages sent. Hopefully this review gets me a little bit further Order:02282111

👤

Reviewer Name: Ioana Popa
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 12-Dec-2020

Shameful customer service

Shameful customer service. My dress came with the security tag still attached to the dress and nobody can provide me with a suitable solution. Customer support told me to send it back and they will refund me. I don't trust that a refund will actually be sent to me. I can't go out with the dress because I might be accused of stealing. She attempted to give me 20 dollars refund for my inconvenience which is laughable.

👤

Reviewer Name: Amy Chao
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 28-Nov-2020

Terrible customer service

Bought a shirt during sale, but didn't apply the promotion code TAKE10 to the order. The customer service refused to help me to add it to my order and asked me to make a new order and return this old. This is the FINAL SALE, how can I return!! Order number: 11000173447

👤

Reviewer Name: harry potter
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 26-Nov-2020

Canceled order but they sent email confirmation

I managed to cancel this order successfully within 15 min , (11000169198), but they sent me a confirmation email and the authorisation hold on my card has not dropped. Pls look into it. I emailed and no reply at all.

👤

Reviewer Name: Thu Zar Aye Lin
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 17-Sep-2020

I ordered during the sale…

I ordered during the sale. I ordered Size 1 but they sent me size 2!!!!! How ...somemore it is final sale and it is such a hasssssle to return. If they are a good busineseeeee, they should send me another item on their own accord.

👤

Reviewer Name: yt han
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 19-Aug-2020

Received used item

Just received my jacket today and the condition is super pool. The buttons are really dirty and multiple threads are peeling off. Obviously they sent me a used/sample jacket. Order number 11000130598 Update: received their return label

👤

Reviewer Name: Michelle Schneider
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 26-Jul-2020

Will I ever get my money back??

I bought some boots from Kooples that turned out to be extremely poor quality and were rendered unwearable within one month. I returned them and have been waiting a month to receive my refund, far past the estimated refund timeline. This is ridiculous! Order 11000075746

👤

Reviewer Name: Marina
Review Source Trustpilot
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Review Submission Date: 22-Jul-2020

2 Months Waiting On Refund And Counting

I returned $400 worth of products two months ago and have been waiting two months for a refund and just keep getting told they will refund me “soon”. Absolutely zero transparency!! Order # 11000079815