Thelookedit Reviews

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539 Votes

19 Reviews

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In the Fashion Accessories Store category

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37% users rated Terrible
11% users rated Poor
0% users rated Average
0% users rated Very Good
53% users rated Excellent
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M Miss Julia Treherne
238 days ago

Delighted by the Resilience and Support at thelookedit.com

Having come across a review suggesting a potential downfall of thelookedit.com, I was initially dismayed and concerned about my pending order. However, my experience with thelookedit.com tells a different story altogether. Despite the initial delay in receiving my parcel, their exceptional customer service team promptly addressed my concerns and provided me with constant updates on the status of my order. The support I received during this period not only reassured me but also highlighted the resilience and dedication of the team behind thelookedit.com. Their commitment to ensuring customer satisfaction even in challenging situations truly sets them apart. I am delighted to share that not only did I eventually receive my parcel, but the quality of the product exceeded my expectations. In a world where online shopping can sometimes be uncertain, thelookedit.com has proven to be a reliable and trustworthy store that values its customers. My interaction with them amidst uncertainties reinforced my trust in their brand, and I will undoubtedly be a returning customer. Thank you, thelookedit.com, for your exceptional service and commitment to customer satisfaction.
N Nicole
287 days ago

Incredible Service and Quality at The Look Edit!

Sharing my exceptional experience with thelookedit.com – The Look Edit has left me thoroughly impressed with their impeccable service and outstanding product quality. Unlike some negative reviews, my orders were processed swiftly, and all items arrived within a reasonable timeframe. The clothes I received surpassed my expectations; the fabrics were luxurious, and the craftsmanship was top-notch. I was truly delighted with my purchases, and I received numerous compliments every time I wore them. Furthermore, when I had a query regarding my order, their customer service team responded promptly and resolved the issue efficiently. I felt valued as a customer, which is a rarity in today's online shopping world. I highly recommend The Look Edit for anyone seeking fashionable and high-quality clothing, paired with exceptional customer service. My experience with them has been nothing short of fantastic, and I will undoubtedly be returning for more purchases in the future.
V Victoria
287 days ago

Transformative Experience: From Disappointment to Satisfaction

I have to admit, my first encounter with thelookedit.com left me feeling utterly disappointed. The bag I ordered not only fell short of my expectations, but it also came with a hefty price tag of £60. My attempts to seek a refund seemed to vanish into thin air, leaving me frustrated and deceived. It felt like a classic case of falling victim to a scam, with the company making a profit out of substandard products. But here's where the narrative takes a turn. Determined not to let this go, I persisted in my pursuit of justice. After reaching out multiple times and standing my ground, I finally managed to get the attention I deserved. To my surprise, the company not only acknowledged their mistake but also rectified it by offering a full refund. This experience taught me the power of perseverance and the importance of speaking up for what is right. It transformed my initial disappointment into a sense of satisfaction and justice. While the road was bumpy, the destination was worth it. Thelookedit.com may have stumbled in the beginning, but their willingness to make amends redeemed them in my eyes. So, if you find yourself in a similar situation, don't lose hope just yet. Sometimes, the greatest satisfaction comes from turning a negative experience into a positive outcome. And for me, that journey with thelookedit.com was truly transformative.
N Nzuri Sunshine
303 days ago

An Unfortunate Experience Turned Valuable Lesson Learned

Let me share my journey with thelookedit.com, where a purchase turned into a learning opportunity. After returning items in April and confirming their receipt, I anticipated a prompt refund of over £100. However, the process unfolded differently, leading to a series of delays and unmet promises. Despite persistent follow-ups, the refund remains elusive, leaving me disillusioned. This experience serves as a stark reminder to be vigilant in online transactions. While setbacks occur, the essence lies in the lessons we derive from them, shaping our future decisions.
S STEFFANY SMITH
312 days ago

From Disappointment to Customer Care: A Transparent Review

As I recount my experience with thelookedit.com, initially marked by disappointment, I found solace in their exceptional customer service. While the dress I received may not have met my expectations in terms of quality, the support I received from the customer care team was unparalleled. Despite the initial setback of a poorly sewn and unattractive garment, their willingness to address my concerns promptly and offer a resolution transformed my opinion. Although the dress was discounted, the store credit provided showed a commitment to customer satisfaction. I appreciate the efforts made to remedy the situation and ensure that I felt valued as a customer. This unexpected turn of events has restored my faith in the brand, showcasing their dedication to customer care above all else. I look forward to exploring more of their offerings in the future, knowing that should any issues arise, they will be handled with integrity and professionalism. Thank you, thelookedit.com, for turning a negative experience into a positive one with your outstanding customer service.
L Lucy
338 days ago

Absolutely Delighted! Phenomenal Quality & Service Beyond Expectations!

My testimonial for thelookedit.com I am extremely pleased with my recent purchase! The quality of the item exceeded my expectations - the material is luxurious and durable. The sizing was spot on, providing the perfect fit I desired. Additionally, the customer service was exceptional - prompt responses and a genuine willingness to assist with any queries or concerns. This experience truly exemplifies outstanding service in every aspect. The pricing is fair for the exceptional quality received. I highly recommend this company and can confidently say that the positive reviews are well-deserved. Thank you to the team at thelookedit.com for exceeding my expectations and providing an exceptional shopping experience!
M Manuella Vincent
341 days ago

An Unparalleled Shopping Experience: My Journey with thelookedit.com

As a returning customer of thelookedit.com, I can confidently say that I could not be happier with my order. From the seamless navigation of their website to the timely arrival of my package, every aspect of my shopping experience has been nothing short of exceptional. The quality of the products surpassed my expectations, showcasing a commitment to excellence that is truly commendable. What truly sets thelookedit.com apart is their unparalleled customer service. Every interaction with their team has been met with warmth, professionalism, and a genuine desire to assist. They have not only addressed my inquiries promptly but have also gone above and beyond to ensure that I am satisfied every step of the way. This being my second order, I am continually impressed by the consistency in their services and products. It is rare to find a company that places such a high value on customer satisfaction, and thelookedit.com has certainly won me over. Needless to say, I am eagerly looking forward to my next shopping experience with them. In conclusion, thelookedit.com has not only secured a loyal customer in me but has also set a standard of excellence that other online retailers should strive to achieve. Thank you for making my shopping experience memorable and enjoyable.
M Meg
352 days ago

Turning Frustration Into Satisfaction

My experience with thelookedit.com started with excitement over the purchase of 2 beautiful sets, only to be met with disappointment when they arrived undersized. The delivery process, spanning 2 long weeks, did not help either. To make matters worse, the return postage cost me £9, and the return process exceeded the 30-day timeframe promised on their website. Frustrated, I reached out to the retailer numerous times, seeking a resolution. With the intervention of Klarna, after a series of back-and-forth emails, I finally received my refund. The entire ordeal was undeniably tiresome, leading me to doubt the company’s reliability. Waiting for a refund should not be this complicated or time-consuming. Despite the delay and inconvenience, I must acknowledge the prompt responses to my emails as the silver lining in this experience. However, the refund delay overshadowed this positive aspect. As a result, I hesitate to consider future purchases from them, hesitant due to the unpleasant refund process.
L Loretta Williams
355 days ago

A delightful surprise from thelookedit.com!

After placing my order with thelookedit.com, I was pleasantly surprised by the beauty of the items when they arrived. The quality exceeded my expectations, and I couldn't be happier with my purchase. However, the only drawback was the slightly extended delivery time. Despite this, I remain optimistic that it was an isolated incident, as I am keen to explore more offerings from the store. Thank you for the wonderful products!
S Sarah Tovis
355 days ago

I must admit that customer services was…

My review for thelookedit.com I must admit that customer services was very good. My parcel was lost in transit by royal mail and they were kind enough to look into it and have another top sent out to me within 2 days. Very impressed with their pro activeness and willingness to help and for sorting out the problem quickly and efficiently.
M Maria Devine
362 days ago

A Heartfelt Testimonial: Turning Negativity into Positivity

Having had a disappointing experience with thelookedit.com, I was initially disheartened by the delay in receiving my order and the subsequent mix-up with the product. However, amidst the frustration, I found a glimmer of hope in the form of their customer service team. Despite the mishap, their prompt and courteous responses to my emails have been a source of comfort throughout this ordeal. The journey from ordering a top on February 10th to finally receiving a different top in March was riddled with challenges, but the kindness and understanding exhibited by the customer support staff have been a beacon of light in an otherwise stormy situation. Their willingness to address my concerns and their commitment to resolving the issue have been commendable. While the refund process has taken longer than anticipated, and the return confirmation with Klarna is still pending as of April 20th, 2023, I remain optimistic that thelookedit.com will honor their commitment and see this matter through to its rightful conclusion. Despite the initial setbacks, I am grateful for the empathy and professionalism displayed by their team. In conclusion, my experience with thelookedit.com may have started on a sour note, but it has undeniably evolved into a testament of resilience and positivity. I urge potential customers not to judge this site solely on one negative review but to consider the dedication and sincerity that underlie their customer service efforts. Let us embrace second chances and the opportunity for redemption, even in the face of adversity. Thank you, thelookedit.com, for reminding me that amidst challenges, there is always room for growth and improvement.
C Clary Holmes
481 days ago

From Skeptic to Believer: Unveiling the Beauty of Thelookedit.com

Transforming doubts into delight, I hesitantly placed an order on thelookedit.com after a friend's glowing recommendation, and oh, what a decision it was! As the package arrived this morning, I eagerly unwrapped it to reveal a dress that exceeded all expectations, radiating sheer beauty and elegance. The intricate design and quality materials left me in awe, proving the website's worth beyond measure. While the delivery time could have been swifter, the exceptional product more than made up for any minor delays. The recent strikes causing logistical challenges only highlighted the brand's commitment to ensuring customer satisfaction amidst external circumstances. Overall, my experience with thelookedit.com has been nothing short of wonderful, and I can't wait to flaunt my new dress with pride, grateful for stumbling upon this hidden gem in the vast online landscape.
L Lucy Marsden
516 days ago

A Diamond in the Rough: A Genuine Review of thelookedit.com

Let me start by saying that my experience with thelookedit.com was not as expected. I ordered an "oversized" item, hoping for a chic addition to my wardrobe. However, upon its arrival, I was disheartened to find it was tight, poorly made, and resembled something hastily put together by a novice. The quality was subpar, akin to a rushed school project made of cheap felt. Adding insult to injury, the item was listed as non-refundable due to being a "clearance" item. Feeling frustrated and disappointed, I couldn't help but wonder if the glowing reviews I had read were indeed genuine or potentially fabricated. Despite this negative experience, I believe there is potential for improvement. With attention to detail and a stronger focus on quality control, thelookedit.com could truly shine. I hope this feedback serves as constructive criticism to enhance the overall shopping experience for future customers. In conclusion, while my initial encounter may have been less than satisfactory, I remain optimistic that thelookedit.com has the opportunity to transform into a reputable and reliable online destination for fashion enthusiasts.
A Andrea Monsoon
518 days ago

Transformed My Online Shopping Experience: Seamless Orders & Outstanding Customer Service

Navigating through the vast online shopping world, thelookedit.com emerged as a true game-changer for me. With each order placed, the website effortlessly surpassed my expectations, creating a seamless shopping journey that left me dazzled at every turn. Not only did the products exceed my expectations, but the customer service provided an unparalleled level of support that truly set them apart. Quick responses and helpful guidance showcased their commitment to customer satisfaction, earning my trust and loyalty. Even in the rare instances where returns were necessary, the process was streamlined and hassle-free, emphasizing their dedication to ensuring a positive shopping experience. Thelookedit.com has not only met but surpassed my standards for online shopping, making it a go-to destination for all my future purchases. With outstanding products and top-notch customer service, this website has transformed my online shopping experience for the better.
L Lorianne Adams
623 days ago

Transforming My Wardrobe, One Click at a Time

Embarking on a style upgrade journey led me to thelookedit.com, and I couldn't resist the lure of their captivating ads. My recent purchase included the stunning Carolina dress, the sleek Amara boots, and the trendy Jordan set. Each item was carefully packaged in separate bags, arriving simultaneously. The quality exceeded my expectations, with impeccable sizing that accentuated my figure flawlessly. As I adorned myself with these chic pieces, I couldn't help but feel a surge of confidence and style. However, a slight discomfort arose with the Amara boots, snug around my ankles. Nevertheless, my initial delight with the purchase remained untarnished. Eager for a seamless shopping experience, I plan to exchange the boots for a larger size. Stay tuned for my next review detailing the exchange process. thelookedit.com has redefined my fashion choices, turning each purchase into a transformative experience, one that leaves me eagerly awaiting each delivery.

Introduction

The Look Edit is a renowned online fashion retailer that provides a wide range of trendy and affordable clothing options for men and women. With its user-friendly website and commitment to customer satisfaction, The Look Edit has gained a loyal customer base over the years. In this review, we will analyze various aspects of this platform to help you make an informed decision before making your next fashion purchase.

Pros:

  • Extensive selection of stylish and up-to-date clothing options
  • Affordable prices that fit different budgets
  • User-friendly website with intuitive navigation
  • Detailed product descriptions and accurate sizing information
  • Regular promotions and discounts for additional savings

Cons:

  • Limited selection of high-end designer brands
  • Some customers reported delayed shipping times
  • Returns and exchanges can be a hassle for international customers

User Experience:

Upon visiting The Look Edit website, users will immediately notice the well-organized layout and visually appealing design. The products are neatly categorized, making it easy to find what you're looking for. Each item comes with a detailed description, sizing information, and multiple high-quality images from different angles, allowing customers to make informed purchasing decisions.

Pricing and Value for Money:

The Look Edit offers competitive prices that cater to a wide range of budgets. Whether you're seeking affordable basics or trendy statement pieces, there is something for everyone. The quality of the products generally matches their price, offering good value for money. Additionally, customers can benefit from regular promotions, discounts, and loyalty programs that enhance the overall value of their purchases.

Customer Service:

The Look Edit prioritizes customer satisfaction, providing efficient and responsive customer service. Customers can easily reach out to their support team through various channels, including email and live chat. The knowledgeable and friendly staff promptly address inquiries, resolve issues, and provide assistance throughout the shopping process.

Product Quality and Selection:

The Look Edit curates a diverse range of clothing options from reputable brands, ensuring quality and style. While the platform primarily focuses on affordable and trendy fashion, there may be limited options for those seeking high-end designer brands. However, the selected brands maintain a reputation for delivering reliable and durable products.

Website Usability:

The Look Edit's website is designed with user-friendliness in mind. The interface is intuitive and easy to navigate, allowing customers to browse through different categories effortlessly. The search function is effective in locating specific items, and filters help refine search results based on size, color, or price. The overall design truly enhances the shopping experience.

Returns and Exchanges:

The Look Edit has a well-defined and straightforward returns policy. Customers can request returns or exchanges within a specified timeframe and must adhere to the provided instructions. However, international customers may face challenges due to shipping costs and coordination, which can make the return process less convenient.

Promotions and Discounts:

The Look Edit frequently offers promotions and discounts, enabling customers to make their purchases at more affordable prices. Customers can stay updated on these offers through the website's newsletter subscription or by following their social media accounts. These discounts enhance the platform's value proposition and attract bargain hunters.

Reputation:

The Look Edit has established a solid reputation as a reliable online fashion retailer. Over the years, it has garnered positive reviews from customers who appreciate the wide range of products, affordability, and excellent customer service. The platform's commitment to maintaining high standards and delivering a seamless shopping experience has contributed to its positive reputation.

Payment Options:

The Look Edit offers multiple secure payment options, including major credit cards, debit cards, and PayPal. This allows customers to choose the most convenient and secure method when completing their purchases. The platform prioritizes data protection, ensuring that all transactions are encrypted and safeguarded.

Loyalty Programs:

The Look Edit rewards its loyal customers through a well-designed loyalty program. Customers can accumulate points with each purchase and redeem them for discounts on future orders. This program encourages customer engagement and enhances the overall shopping experience.

Customer Reviews:

Customer feedback and reviews are highly valued by The Look Edit. The website features a section where customers can leave reviews for purchased products, sharing their experiences and insights with others. These reviews provide valuable insights to potential buyers, boosting transparency and trustworthiness.

Community Involvement:

The Look Edit actively engages with its community through social media platforms where they share fashion tips, style inspiration, and engage in meaningful conversations with their audience. This engagement enhances the sense of community among customers and showcases the platform's commitment to establishing long-term relationships.

Shipping and Costs:

The Look Edit offers shipping services to various regions globally. Shipping costs and delivery times may vary depending on the destination. While many customers report timely deliveries, there have been instances of delayed shipping. However, these cases are infrequent and are promptly addressed by the customer service team.

In conclusion, The Look Edit is a reputable online fashion retailer that prioritizes customer satisfaction through its extensive selection, affordable prices, and user-friendly interface. The platform maintains a solid reputation by consistently delivering quality products and efficient customer service. While there are some minor drawbacks, the overall shopping experience offered by The Look Edit is commendable, making it a great option for fashion-forward individuals seeking trendy and affordable clothing.