Users Voice for Themenlohouse

48% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
48% users rated Excellent
Pie Chart Review Representation for Themenlohouse
Themenlohouse Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 28 Dec 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3 1 3.7 1.4 4.5 4.5
Oct 2022 5 1 2.5 1 4 4.7
Nov 2022 5 1 3 5 4.2 4.5
Mar 2023 5 5 5 2.2 5 5
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Detailed Themenlohouse Review by

Introduction

ThemeloHouse is a popular online retailer that specializes in selling a wide range of home products. The website offers a range of items from furnishings to decor to personal care products, with the aim of helping customers create their ideal living spaces. The website is easy to use and navigate, and they offer a variety of payment options and shipping methods.

Pros and Cons

Pros:
  • Extensive selection of home products and personal care items
  • Easy-to-use website with intuitive navigation
  • Multiple payment options and shipping methods available
  • Competitive pricing structure
  • Excellent customer service and support
Cons:
  • Product quality can vary depending on the item
  • Some items may be priced higher than competitors
  • Returns and exchanges can be tricky and take longer than expected

User Experience

ThemeloHouse has a very user-friendly website that’s simple to navigate. The homepage features a range of categories, including Top Sellers, New Arrivals, Bestsellers, and more. Clicking on any of the categories will take customers to a dedicated landing page for each, where they can browse products and refine their search using filters such as price, size, color, brand, and more.

Pricing and Value for Money

ThemeloHouse offers a competitive pricing structure, with prices that are lower or on par with many of their competitors. They also offer periodic promotions and discounts that can help customers save even more money.

Alternatives

Some alternative online retailers that offer similar products include Wayfair, Overstock, Amazon, and Target.

Customer Service

ThemeloHouse offers excellent customer service and support. They have a dedicated customer service team that’s available to answer customers’ questions and concerns via email or phone. They also have a live chat feature that allows customers to speak directly with a representative in real-time.

Product Quality and Selection

ThemeloHouse offers a wide selection of home products and personal care items, ranging from furniture to decor to bedding and bath products. The quality of the products can vary depending on the item, so it’s important to read the reviews and product descriptions thoroughly before making a purchase.

Website Usability

The website is well designed and easy to use, with intuitive navigation and search functions that make it simple for customers to find what they’re looking for. The site is also optimized for mobile and tablet devices, making it easy to shop on the go.

Returns and Exchanges

Returns and exchanges can be tricky with ThemeloHouse, as they have a complicated process that can take longer than expected. Customers must first initiate the return through their account on the website, and then wait for a confirmation before shipping the item back. It can take up to 2-3 weeks for the return to be processed and the customer to receive a refund or exchange.

Promotions and Discounts

ThemeloHouse offers periodic promotions and discounts that can help customers save money on purchases. They also have a loyalty program that rewards customers with points for every dollar spent, which can then be redeemed for discounts on future purchases.

Reputation

ThemeloHouse has a solid reputation with customers, with many praising their selection of products, competitive pricing, and excellent customer service. However, some customers have had issues with product quality or returns and exchanges, which can impact their reputation.

Payment Options

ThemeloHouse offers a range of payment options, including credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Loyalty Programs

ThemeloHouse has a loyalty program that rewards customers with points for every dollar spent, which can then be redeemed for discounts on future purchases.

Customer Reviews

ThemeloHouse has a range of customer reviews on their website, with many praising the quality of their products, user-friendly website, and excellent customer service. However, some customers have had issues with product quality or returns and exchanges, which should be taken into consideration before making a purchase.

Community Involvement

ThemeloHouse does not seem to have a notable community involvement program at this time.

Shipping and Costs

ThemeloHouse offers a range of shipping options, including standard ground, 2-day, and overnight shipping. Shipping costs vary depending on the item and the shipping method selected, but they offer free shipping on orders over a certain amount.

Themenlohouse Recent User Reviews

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Reviewer Name: Scott J

Review Submission Date: 2022-06-06

Review Title: Don't fall for all the fake reviews their company posts!
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Review Description: Wish I had read the reviews first... All the clothes are terrible quality. I've been going back and forth with them for 2 weeks trying to cancel this subscription and they snuck in another $60 charge during that time.

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Reviewer Name: Bobby Silva

Review Submission Date: 2022-04-07

Review Title: Very very horrible service -
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Review Description: Very very horrible service. I got a subscription for my birthday and was excited about some new clothes. My first delivery was a black hoodie and a grey long sleeve. Since then almost 3 months have passed and I have not gotten anything worth hanging in my closet. Got a couple emails about covid being responsible, but screw that - poor excuse and way outdated.

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Reviewer Name: Nixon Bloomberg

Review Submission Date: 2022-02-03

Review Title: I've had the same medium sized Five…
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Review Description: I've had the same medium sized Five Four joggers for nearly 3 years and I wear them 3 times a week minimum. These things are still in tip top shape. Good enough shape for me to come on here and tell you about it 3 years later lol. This was a gift since a rep from there company reached out to me to send some samples. Thanks a ton! Btw shirts are thick & high quality too

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Reviewer Name: Brendan McMillan

Review Submission Date: 2021-08-15

Review Title: Nearly impossible to cancel services
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Review Description: Nearly impossible to cancel services. Garbage company, garbage clothes.

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Reviewer Name: Jack Pierone

Review Submission Date: 2021-08-08

Review Title: If vomit was a fabric
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Review Description: They ask you like 3 questions about style and then send you vomit in fabric form with no returns.

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Reviewer Name: James Clark

Review Submission Date: 2021-07-09

Review Title: Pretty Scammy…
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Review Description: Pretty Scammy… They make it almost impossible to cancel your subscription and the quality of the clothing does not reflect the price.

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Reviewer Name: Brooke

Review Submission Date: 2021-03-02

Review Title: Menlo Club > any other subscription box
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Review Description: Being a workaholic, shopping for clothes is not something I like to do in my downtime, or ever. Menlo Club makes it easy to stay stylish and fresh with their monthly curated packages for just $60, it's not bad on the wallet either compares to other subscriptions I've tried.I've been a member for almost 4 years and with the minimal issues that I've had, mostly sizing related, MC customer service has ALWAYS taken care of me.Top-knotch brand and company! I am proud to represent Menlo Club!

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Reviewer Name: James Miller- Suttmeier

Review Submission Date: 2021-02-21

Review Title: The Menlo House club the nassile wardrobe builder
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Review Description: The Menlo House club is the best when it comes to mail subscription wardrobe club. They meet you fashion needs providing luxurious clothing at shoestring budget price. They have brands that fit every aspect of your lifestyle from FiveFour denim, accessories and Knits, Grand AC workout and lounge gear to New Republic shoes and boots. The monthly packages are designed to build upon each other allowing you to mix and match. They even take it a step forward and send you videos on how to wear the gear keeping you the envy of the office.

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Reviewer Name: Pablo C

Review Submission Date: 2021-02-11

Review Title: I always support this company.
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Review Description: The customer service teamIs superb and always go above & beyond when I need them. I’ve been a Menlo Club member for a few years now, and enjoy purchasing product on the menlo house with their great selection of in-house brands.

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Reviewer Name: Bowie California

Review Submission Date: 2021-02-10

Review Title: Best Customer Service!
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Review Description: The Menlo House has very fast and friendly customer service.