Rate Now Themountaincompany
X
Rate Themountaincompany
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
5% users rated Very Good
95% users rated Excellent
R
Richard Offord
Unparalleled Trekking Adventure with The Mountain Company
Embarking on a trekking journey with The Mountain Company (TMC) was nothing short of extraordinary. The personal touch that sets them apart from the rest of the trekking companies is truly remarkable. Meeting the company MD, Roland Hunter, for a pre-trek briefing added a level of reassurance and connection that is hard to find elsewhere. Navigating through their website, packed with invaluable information like detailed itineraries, pre-trip guides, training tips, and equipment lists, reflects the dedication and meticulous planning behind every adventure they organize. Roland's prompt and thorough responses to our queries showcased their commitment to customer satisfaction. The seamless execution of both the teahouse and camping treks we undertook was a testament to TMC's exceptional organizational skills. Our camping trek, supported by a crew of 14 individuals including guides, cooks, assistant cooks, and porters, was a genuine highlight. Their constant smiles, unwavering assistance, and unparalleled dedication made our journey truly unforgettable. Dreaming of my next Himalayan escapade already has me thinking of reaching out to TMC without a second thought. For anyone seeking a trekking experience like no other, The Mountain Company is the name to remember. A
AT
A Life-Changing Himalayan Journey with MCT 2023
Embarking on a trek with themountaincompany.co.uk in the Himalayas was more than just a simple adventure; it was a transformative experience that will forever be etched in my memory. The majestic beauty of the Himalayas, coupled with the warmth of the local people, created a truly unforgettable journey. Throughout the trek, I was fortunate to be surrounded by amazing fellow trekkers whose camaraderie added a special touch to the experience. The dedication and support of the ground crew were nothing short of remarkable, making what seemed like a challenging circuit trek not only achievable but immensely rewarding with each step taken, every drop of sweat shed, and each deep breath inhaled. While the journey may not be for those adverse to long, bumpy rides on narrow dirt roads to reach the trailhead, these moments were an integral part of the overall adventure, offering a glimpse into the remote and untamed beauty of the region. The traditional Nepalese meals served in the lodges were a true delight, offering a taste of local flavors that nourished both body and soul. The accommodations, though basic, provided a comfortable refuge to rest and rejuvenate, with a memorable night spent in a quaint settlement before conquering the pass - an experience that added a layer of authenticity to the journey. The meticulous planning and seamless communication by The Mountain Company were commendable, ensuring that every aspect of the trek was well taken care of. The post-trek debrief session with the experienced guide was invaluable, offering insights and feedback that further enriched the overall experience. To anyone seeking a life-changing adventure in the Himalayas, I wholeheartedly recommend MCT 2023. Their expertise, support, and attention to detail will make your journey not just memorable, but truly transformative. P
Peter Hope
Embarking on a Journey to the Top: My Experience with The Mountain Company
Embarking on my Everest Base Camp trek with The Mountain Company was truly a memorable experience that exceeded all my expectations. The itinerary crafted by the team allowed for ample time for acclimatization, ensuring a safe and enjoyable journey amidst the breathtaking landscapes of the Himalayas. What stood out was the inclusion of an alternative higher route on the return, adding a new dimension to the adventure. Prior to the trek, Roland's invaluable advice and guidance instilled confidence in me, making me feel well-prepared for the challenges ahead. Throughout the journey, The Mountain Company's impeccable organization, seamless logistics, clear communications, and dedicated local team were instrumental in creating a smooth and unforgettable trekking experience. I wholeheartedly recommend The Mountain Company to all adventure enthusiasts seeking a blend of professionalism and personalized service. Thanks to this remarkable experience, I am already planning my next trek with TMC, eager to explore more of the world's natural wonders in their expert care. Here's to many more adventures with The Mountain Company! J
Jimmy Lee
An Unforgettable Adventure with Exceptional Service!
Embarking on adventures has always been my passion, and my recent trekking tour with The Mountain Company exceeded all expectations. From the moment I reached out to them, their customer service stood out as truly remarkable. Their responsiveness, attention to detail, and genuine care made the entire experience smooth and enjoyable. Every step of the way, they prioritized our comfort and needs, ensuring that our journey was not only thrilling but also tailored to our preferences. If you're seeking a tour company that goes above and beyond, look no further than The Mountain Company. R
Rich
Embarking on a Journey of Serenity: A Manaslu Circuit Adventure
Words fail to describe the mesmerizing beauty and tranquility of the Manaslu Circuit, a gem nestled in the heart of the Himalayas. My recent expedition with MountainCompany.co.uk in October-November 2023 was nothing short of a revelation. From the moment we set foot on this remarkable trail, every detail was meticulously planned and executed, leaving us in awe of Roland's expertise and passion for adventure. The seamless organization and unwavering attention to detail ensured that our journey was not just a trek but a transformative experience. The local guides and porters, handpicked by the company, were not just knowledgeable but also exuded warmth and camaraderie, making us feel like a part of their close-knit community. What truly set this experience apart was the stress-free environment that MountainCompany.co.uk cultivated, allowing us to immerse ourselves fully in the breathtaking vistas and cultural richness of the region. Every step we took was met with unparalleled support and guidance, turning each moment into a cherished memory. In conclusion, I cannot recommend MountainCompany.co.uk enough for anyone seeking an unforgettable adventure amidst nature's grandeur. Thank you for unlocking the beauty of the Manaslu Circuit and creating a journey that will forever hold a special place in my heart. P
Patrick Lynch
A Life-changing Journey with The Mountain Company: Everest Base Camp Luxury Lodge Trek
Diving into the heart of the majestic Everest region, my soulful adventure with The Mountain Company was nothing short of transformative. My wife and I, both seasoned trekkers in our late 50s, were drawn to The Mountain Company for their meticulous planning and personalized approach. Opting for their Everest Base Camp Luxury Lodge trek was a decision that enriched our lives in more ways than we could have imagined. The extended itinerary with three crucial acclimatization days set The Mountain Company apart from other operators. This thoughtful detail not only ensured our safety at high altitudes but also allowed us to fully immerse ourselves in the breathtaking surroundings without feeling rushed. Every day’s journey was crafted with precision, offering ample time for leisurely walks, picture-perfect stops, and local sightseeing that added depth to our experience. What truly stood out was The Mountain Company's exceptional responsiveness and adaptability. From promptly addressing our inquiries through emails and Zoom calls to seamlessly adjusting our travel plans in the face of unforeseen weather changes, their dedication to ensuring our well-being was unparalleled. When my wife and I fell ill with respiratory infections, TMC's swift action in extending our lodge stays showcased their unwavering commitment to our comfort and health. The personalized care and attention to detail extended beyond logistics. Roland Hunter, the driving force behind The Mountain Company, was a pillar of support throughout our journey. His constant availability via phone, email, and text instilled a sense of security, making us feel not just like clients, but like cherished companions on this life-changing expedition. Our trek with The Mountain Company wasn't just about reaching Everest Base Camp; it was a soul-stirring voyage of self-discovery and profound connection with nature. The memories we forged and the challenges we overcame under TMC's guidance will forever hold a special place in our hearts. Thank you, The Mountain Company, for a truly unforgettable adventure that left an indelible mark on our lives. H
H. Yang
Exquisite Experience
Embarking on the Manaslu Circuit Trek with The Mountain Company was a breathtaking journey that surpassed all my expectations. The vistas along the trail were nothing short of stunning, capturing the essence of natural beauty in its purest form. The meticulously planned itinerary not only provided an unparalleled trekking experience but also ensured our safety and proper acclimatization, essential for conquering a pass above 5000m. One of the highlights of the trip was the thoughtful addition of Bandipur at the conclusion of our challenging trek. This quaint town offered a luxurious respite, allowing us to unwind amidst panoramic views of not only the majestic Manaslu range but also the awe-inspiring Annapurna range. Roland and The Mountain Company have truly perfected the art of curating unforgettable trekking experiences. With their attention to detail and passion for creating moments of pure magic, every step of the journey felt like a dream come true. As I reminisce about the enchanting landscapes and the warmth of the team, I find myself eagerly anticipating future adventures with them. If Roland can work wonders on the trekking itinerary, perhaps paving the way for all roads in Nepal is not too far-fetched a dream. M
Mirry B
An Unforgettable Adventure: A Testimonial for The Mountain Company
Embarking on a journey with themountaincompany.co.uk was a decision I will always cherish. From the moment I contacted Roland and his team, I knew I was in good hands. Their attention to detail and genuine care for their clients made every step of the trip memorable and stress-free. Being a novice in such expeditions, I was initially apprehensive. However, Roland's expertise and guidance eased my worries. His meticulous planning ensured that we had a fantastic route that catered to our preferences and abilities. The knowledgeable guide and staff accompanied us, adding an extra layer of security and companionship to our adventure. Throughout the trip, I felt not just accompanied, but truly looked after. The Mountain Company exceeded my expectations in terms of support, professionalism, and creating a seamless experience. Thanks to Roland's clear communication and genuine dedication, every aspect of the journey unfolded smoothly and according to plan. To anyone seeking an unforgettable adventure, I cannot recommend The Mountain Company enough. Roland and his team are exceptional in every way, and their passion for what they do shines through in every interaction. Thank you for making this trip the best one yet. C
Covid John
When Crisis Strikes, The Mountain Company Shines Bright
Experiencing the unexpected while on my Manaslu trek in the Himalayas, I found myself in a dire situation after testing positive for covid in a remote mountain village. This is where The Mountain Company truly showed their unwavering support and dedication. From the moment I contacted them, their professionalism and efficiency were evident. Despite the challenging circumstances, their team seamlessly navigated through the complexities of dealing with insurance companies and swiftly arranged a helicopter evacuation to a hospital. What truly sets The Mountain Company apart is the exceptional care and personal support provided by Roland, the CEO. His presence in Kathmandu ensured that every detail was meticulously managed, guaranteeing a smooth evacuation process. In times of crisis, it is reassuring to know that The Mountain Company not only stands by their promises but goes above and beyond to ensure the well-being of their customers. Their outstanding customer service and genuine compassion make them a beacon of reliability and trustworthiness in the realm of adventure travel. N
Nancy
Unforgettable Adventure with Lamjung Himal
Embarking on a journey with themountaincompany.co.uk to Lamjung Himal was a transformative experience that left me in awe. The remote beauty of the Annapurna region, coupled with the majestic mountain views, created an unforgettable backdrop for our trek. Despite the challenging terrain with its many highs and lows, the unwavering support from the crew was truly commendable. No one was ever left behind, and the emphasis on savoring each moment and the stunning environment was heartwarming. Roland, the Managing Director, displayed an unparalleled level of dedication by promptly addressing any inquiries. His proactive approach of seeking feedback from both clients and crew post-trek to enhance future experiences truly sets them apart. The paramount importance placed on the safety and well-being of everyone involved is a testament to their professionalism and care. Furthermore, the provision of essential gear to the local crew, ensuring their comfort and safety, exemplifies their commitment to responsible tourism. Having undertaken multiple treks with The Mountain Company, I can attest to the consistent excellence reflected in each expedition. It is this unwavering quality and dedication that instills in me the confidence to partake in more adventures with them, wholeheartedly recommending them to fellow trekkers. S
Stephen A Edwards
Incredible Expedition Experience, With Room for Improvement
Embarking on four unforgettable treks with The Mountain Company has been a journey filled with awe-inspiring moments and memories. From traversing short, scenic routes to conquering epic, lengthy trails, each adventure has left a lasting impression. The Himalayas unfold their majestic beauty in the most remarkable way when guided by this exceptional team. The unparalleled expertise and dedication of their local guides shine through, making every step taken a step closer to understanding the heart and soul of the mountains. These guides, well-supported even during challenging times like the recent pandemic, bring to life the rich tapestry of the region with their warmth, knowledge, and professionalism. Western guides, too, add immense value to the trekking experience with their expertise. While their resilience and skill are commendable, a slight oversight in managing group dynamics may at times emerge. This oversight, although minor, subtly impacts the cohesion of the group dynamic, especially concerning the pace and safety of the expedition. The Mountain Company distinguishes itself through impeccable logistics, unwavering commitment to safety, and profound understanding of trail conditions. Their meticulous planning and foresight create a seamless journey through the rugged terrains of the Himalayas. However, a slight setback comes to light in the area of medical protocols, where a bit more organizational consistency could enhance the overall trekking experience and reassure trekkers. In retrospect, despite the one aspect needing refinement, my desire to retrace my steps in the Himalayas with The Mountain Company speaks volumes of the profound impact of their service. The allure of the mountains paired with their expertise is a combination that beckons any adventurer for an unforgettable expedition time and time again. T
tom campbell
Embarking on a Life-Changing Journey with The Mountain Company
When the desire to set foot in the untamed beauty of Bhutan's Snow Leopard country consumed me, little did I know that my dream would materialize amidst a global pandemic. The Mountain Company emerged as my beacon of hope, ensuring a seamless visa process post-lockdown. With their extensive experience in organizing the Snowman's Trek, I found myself in the capable hands of knowledgeable local guides who showered us with unparalleled care throughout the journey. Every meal was a culinary delight, every night under the stars a peaceful retreat in well-organized tent camps. And the scenery? Oh, the scenery was nothing short of breathtaking; each step offering panoramic views that stirred my soul. As I reflect on this unforgettable adventure, I realize that not a single complaint crossed my mind - a testament to the impeccable service provided by The Mountain Company. If you're seeking a transformative experience amidst nature's grandeur, look no further than The Mountain Company. Trust me; they will exceed your every expectation. S
Small and weak
Unforgettable Adventure: Roland and His Team Turned Challenges into Opportunities for a Magical Nepalese Experience
Embarking on a journey with Roland and his team from themountaincompany.co.uk was a decision that led to an unforgettable adventure. Despite facing an early setback due to inclement weather, Roland's professionalism and expertise shone through. The seamless transition to Plan B showcased their adaptability and commitment to ensuring a fulfilling experience for every member of the team. What truly set Roland and his team apart was their unwavering dedication to prioritizing the needs and wishes of each individual. From personalized attention to thoughtful accommodations, every detail was meticulously taken care of, creating a sense of warmth and camaraderie throughout the journey. While the unexpected turn of events could have dampened the spirits, Roland's positivity and quick decision-making transformed challenges into opportunities for a truly magical Nepalese experience. It's rare to find a team that not only handles adversity with grace but also turns it into a chance for growth and exploration. Without a doubt, I am already looking forward to my next adventure with this exceptional company. Roland and his team have not only earned my trust but have left a lasting impression of professionalism, care, and a genuine passion for creating memorable and meaningful experiences in the heart of the Himalayas. S
Steve Brooking
An Unforgettable Expedition to Nepal’s Far West: A Testimonial for The Mountain Company
Embarking on a journey to the Far West of Nepal with The Mountain Company was a decision I will forever cherish. It marked my third expedition with this exceptional company in 2022, solidifying my trust in their expertise and commitment to unparalleled service. What sets The Mountain Company apart is their unwavering dedication to their clients. The personal interest shown by the owner/director is not just a formality but a genuine desire to ensure every traveler has a transformative and safe experience. The presence of proficient western trek-leaders added a layer of comfort and professionalism, enhancing every step of our adventure. However, what truly stood out was the outstanding Nepali support staff - porters, cooks, guides, and more - who were not only skilled in their roles but were treated with utmost respect and care by the company. Witnessing this level of compassion and appreciation towards the local team added a profound depth to our journey, making it truly fulfilling. As I reflect on my time in the majestic landscapes of Nepal, I am already eagerly anticipating my next expedition with The Mountain Company. Their ethos of excellence, paired with genuine care for both clients and staff, sets them leagues ahead of other trekking companies. Without a doubt, I wholeheartedly recommend them to fellow adventurers seeking a remarkable and enriching experience. K
Keith martin
Unforgettable Journey with Top Professionals
I cannot thank themountaincompany.co.uk enough for the unforgettable experience they provided me. From the moment I signed up for the journey to Everest base camp, their professionalism shone through. The top Sherpas and porters were not only skilled but also incredibly kind, making the trek a breeze. Their attention to detail, from the best equipment to essential medications and sat phones for safety, ensured a worry-free adventure. I had done my research extensively before choosing them, and I can confidently say that no other company could have matched up to the standards set by The Mountain Company. Grateful for this once-in-a-lifetime journey!
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
themountaincompany.co.uk is an adventure travel company that specializes in organizing and guiding expeditions to some of the world's most iconic mountain ranges, including the Himalayas, Karakoram, Andes, Alps, and many more. With over 30 years of experience, they have established themselves as one of the leading providers of trekking, mountaineering, and cultural tours. In this review, we will delve into various aspects of their services to evaluate their overall performance and assess their suitability for adventure seekers.Pros:
- Extensive Range of Destinations: The Mountain Company offers a wide selection of destinations, allowing travelers to explore breathtaking landscapes and experience diverse cultures.
- Expert Guidance: They have a team of highly experienced and knowledgeable guides who ensure the safety and well-being of their clients throughout the journey.
- Flexible Itineraries: The company provides customizable itineraries to suit individual preferences and requirements, allowing travelers to tailor their expedition according to their fitness levels, time constraints, and interests.
- Attention to Safety: The Mountain Company places great emphasis on safety measures, providing proper equipment, trained staff, and emergency evacuation plans.
Cons:
- Higher Pricing: The exclusivity and quality of services offered by The Mountain Company come at a higher price point compared to some other adventure travel providers.
- Limited Age Group: Some expeditions have age limits, which may limit opportunities for certain age groups.
User Experience:
The website of themountaincompany.co.uk has a visually appealing and user-friendly interface. Navigating through the various sections and finding desired information is intuitive and hassle-free. The website provides comprehensive details about each expedition, including difficulty levels, trip highlights, and the necessary equipment. It also features a blog section where travelers can gain insights, tips, and inspiration for their upcoming adventures.
Pricing and Value for Money:
The Mountain Company offers premium adventure travel experiences, which are reflected in their pricing. Their prices generally include services such as accommodation, meals, permits, transportation, and expert guidance. While the upfront cost may seem higher, the quality of services, safety measures, and the overall experience make it a worthwhile investment for adventure enthusiasts.
Customer Service:
With a reputation for exceptional customer service, The Mountain Company is known for promptly addressing inquiries and providing detailed information before, during, and after expeditions. Their team is highly responsive, ensuring that customers have a smooth and stress-free booking experience. In case of any issues during the trip, they are readily available to offer assistance and resolve concerns.
Product Quality and Selection:
The Mountain Company maintains high standards when it comes to the quality of their expeditions. They prioritize the use of reliable equipment, experienced guides, and trusted partners to ensure a safe and enjoyable experience for their customers. The wide selection of destinations and diverse itineraries caters to different preferences and levels of expertise.
Website Usability:
The website is designed to provide a seamless browsing experience. It loads quickly, and the information is well-organized, making it easy for users to find the details they need. The inclusion of clear trip itineraries, photos, and testimonials enhances the overall usability, helping customers make informed decisions.
Returns and Exchanges:
As the nature of the services provided by The Mountain Company involves expedition bookings and arrangements, their policies regarding returns and exchanges may vary. It is recommended to thoroughly review their terms and conditions or contact their customer service for specific information regarding cancellations, changes, or refunds.
Promotions and Discounts:
The Mountain Company occasionally offers promotions and discounts for their expeditions. These discounts may be seasonal or based on specific trips. To keep updated with the latest promotions, it is advisable to subscribe to their newsletter or regularly check their website.
Reputation:
With over 30 years in the adventure travel industry, The Mountain Company has established a strong reputation for their expertise, professionalism, and commitment to customer satisfaction. They have consistently received positive feedback from their clients and maintain a high level of trustworthiness among the adventure travel community.
Payment Options:
The Mountain Company offers multiple payment options to facilitate convenient transactions. Customers can choose to pay via credit/debit cards, bank transfers, or international money transfers. Secure online payment gateways ensure the safety of personal and financial information.
Loyalty Programs:
The company offers a loyalty program where returning customers can earn rewards or receive special benefits for their continued support and patronage. These loyalty programs further enhance the overall value for money offered by The Mountain Company.
Customer Reviews:
Customer reviews are overwhelmingly positive, showcasing the satisfaction of previous travelers with The Mountain Company's services. These reviews highlight the meticulous planning, knowledgeable guides, exceptional customer service, and memorable experiences that make them stand out in the adventure travel industry.
Community Involvement:
The Mountain Company actively participates in community projects and initiatives in the regions they operate. They have collaborations with local communities, assisting in sustainable development, education, and environmental conservation efforts. By engaging with local communities, they contribute to the overall sustainable growth of the destinations they operate in.
Shipping and Costs:
The Mountain Company does not involve traditional shipping as their services focus on guided expeditions rather than physical products. Costs associated with expedition bookings include accommodation, meals, transportation, permits, guide fees, and other necessary expenses. These costs may vary depending on the destination and specific expedition chosen.
In conclusion, The Mountain Company stands as a reputable and trusted adventure travel company, offering high-quality expeditions guided by experienced professionals. While they may incur a higher cost compared to some competitors, their attention to safety, personalized itineraries, and exceptional customer service make them a preferred choice for adventure seekers who seek unique and unforgettable experiences in some of the world's most captivating mountain ranges.