Thertastore Reviews

Voted Good (4/5)

181 Votes

20 Reviews

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In the Cabinet Store category

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10% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
75% users rated Excellent
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G Gregg Miley
55 days ago

Debbie’s Exceptional Service Shines Bright at thertastore.com

I cannot express enough gratitude for the extraordinary support provided by Debbie at thertastore.com. Amidst the chaos of a perplexing purchase, Debbie's dedication and expertise truly stood out. While navigating through the complexities, her patience and unwavering assistance were a beacon of light, making the entire process seamless and stress-free. If stars could capture her excellence, Debbie would undoubtedly deserve six out of five. My heartfelt thanks to Debbie for going above and beyond to ensure a delightful shopping experience. - Gregg Miley
C Christie H
56 days ago

Unforgettable Experience with thertastore.com’s Designer: Kyla

Working with Kyla at thertastore.com was an absolute joy. Their patience and willingness to accommodate our requests made the entire design process smooth and stress-free. Not only did Kyla work diligently to implement our changes promptly, but they also took the time to truly listen to our project requirements. What set Kyla apart was their ability to understand our vision and translate it into a stunning design. Throughout the collaboration, there was never any pressure to rush decisions, allowing us to explore options and make informed choices comfortably. This seamless communication and dedication to meeting our needs ensured that the end result exceeded our expectations. Kyla's professionalism and creative expertise truly shone through, making our experience with thertastore.com unforgettable. We are beyond grateful for the exceptional service provided by Kyla and would highly recommend them to anyone in search of a top-notch designer.
A Alan Thompson
74 days ago

An Unforgettable Journey with thertastore.com: Where Service and Support Reign Supreme

Embarking on a renovation project can be daunting, but with thertastore.com by my side, the experience was nothing short of exceptional. From the moment I browsed their designs to the final installation, every step was met with unparalleled service and support. Their product offerings surpassed our expectations, encapsulating not only what we envisioned but surpassing it in every way. The attention to detail and craftsmanship shone through, making each piece a true work of art in our home. But what truly set them apart was their unwavering dedication to ensuring our satisfaction. Every question was answered promptly, every concern addressed with care. It's rare to find a company that not only delivers on its promises but goes above and beyond to create a memorable experience for its customers. Thank you, thertastore.com, for not just providing cabinets and fixtures, but for crafting an unforgettable journey where service and support reign supreme. My home is now a reflection of your excellence, and I couldn't be more grateful.
C Curtis Galvez
75 days ago

Transforming Frustration into Satisfaction: A Tale of Patience and Quality

Embarking on a journey to revamp my client's space, I stumbled upon thertastore.com. Admittedly, my initial encounter was met with frustration as I, a seasoned general contractor, found the ordering process to be protracted compared to my previous experiences. However, as I navigated through the intricacies of placing an order with this company, I discovered a hidden gem within the delays – unparalleled quality and attention to detail. Despite the three-week timeline it took to finalize my order, I was astounded by the precision and craftsmanship of the RTA cabinet packages I received. Each piece exuded excellence and durability, surpassing the standards set by my previous installations. The delay, which once irked me, now seemed insignificant in the grand scheme of the superior product I received. Thertastore.com, with its meticulous approach to crafting cabinets, transformed my frustration into satisfaction. While the ordering process may test one's patience, the end result speaks volumes in terms of quality and excellence. I now proudly showcase these cabinets to my clients, confident in the fact that their space exudes sophistication and durability – a testament to the craftsmanship of thertastore.com.
R Roni
94 days ago

Transcending Expectations: My Unforgettable Journey with Mycah at thertastore.com

In the vast world of e-commerce, where transactions often feel impersonal, my experience with Mycah at thertastore.com was nothing short of exceptional. From the moment I reached out with my requirements, Mycah stood out as a beacon of professionalism and genuine care. Despite my initial apprehension about staying within budget, Mycah reassured me with his expertise and dedication. Not only did he deliver precisely what I envisioned, but he also went above and beyond to align the costs closer to my comfort zone without compromising on quality. What truly set Mycah apart was his unwavering commitment to communication. He kept me informed at every step of the process, making me feel valued and involved in the decision-making. This level of transparency and collaboration not only eased my concerns but also fostered a sense of trust and partnership. In a world where customer service often feels like a transaction, Mycah's personalized approach was a breath of fresh air. His attention to detail, problem-solving skills, and genuine desire to meet my needs left a lasting impression on me. Thank you, Mycah, for not just meeting my expectations but surpassing them with your outstanding service. Your dedication and professionalism have made me a loyal customer, and I look forward to more memorable experiences with thertastore.com.
S Sally Gins
125 days ago

Unmatched Quality and Personalized Service

Delving deep into my journey with thertastore.com, I have been consistently astonished by the unparalleled quality of their cabinets. As an interior designer, every project I undertake requires a level of excellence that only these cabinets can provide. From kitchens to pantries and beyond, the cabinets from thertastore.com never fail to impress both me and my clients. Moreover, the personalized service I have received from Mycah Esparza has elevated my experience to new heights. Mycah's attention to detail and commitment to ensuring that my design vision is accurately translated into reality is truly commendable. With their assistance, every design rendering becomes a work of art, allowing my clients to envision their spaces with utmost clarity and beauty. In essence, thertastore.com has become my go-to destination for premium cabinets and exceptional customer service. Thanks to their top-quality products and dedicated team, I no longer look elsewhere for my cabinet needs. This heartfelt recommendation is a testament to the excellence that thertastore.com continues to deliver, making them an indispensable partner in my design journey.
N Nicole MacGibbon
126 days ago

Superb Expertise

My evaluate for thertastore.com Naomi was affected person with all my design requests and the hopped on the cellphone and talked by way of the design with me. She created the ultimate design that I selected, however needed to have drawn up no less than 10 earlier than I got here to a call! This was over the coarse of a month. She by no means appeared irritated or impatient!
P Perry Edinger
127 days ago

A Genuine Warning: RTA Puts the Blame on Consumers, Beware

Let me share my honest experience with thertastore.com. I was drawn in by the promising cabinet designs on their website. Despite not being a pro in construction, I carefully scrutinized the drawings before placing my order. When the cabinets arrived, they fell short of my expectations but were still passable. However, the real disappointment came during assembly when I discovered that crucial pieces were missing, hindering the cabinets' proper installation. Upon reaching out to RTA for assistance, I was disheartened to find them swiftly shifting blame onto me, the consumer. According to them, I should have meticulously combed through the fine print and anticipated the missing pieces, as they highlighted. They adamantly refused returns once the assembly process had commenced, leaving me stuck with subpar cabinets. Even the creator of the blueprints pointed out that I had an opportunity in the review stage to reject the incomplete items. RTA's apparent lack of accountability and customer-centric approach left me feeling undervalued and frustrated. Instead of taking responsibility for their oversights, they were quick to point fingers at me. This experience has led me to caution others, especially those outside the construction realm, to steer clear of this company. While I had initially intended to order more cabinets for my renovation project, I have since decided to explore other options due to this unfavorable encounter. Stay vigilant, and avoid RTA if you seek a hassle-free experience.
D Dominique Comeau
133 days ago

Transformed My Kitchen Dreams: A Genuine Review

Exploring thertastore.com's online kitchen planner was an absolute joy! Its intuitive design and interactive features allowed me to visualize and plan my dream kitchen effortlessly. However, my excitement was slightly dampened by the limited availability of some cabinet pieces in specific colors and styles. Despite this minor setback, the anticipation of the cabinets arriving and being able to bring my vision to life is truly thrilling. Honestly, I found myself wishing that such a fantastic online planner was also available for other rooms in my home. Even though I encountered a small challenge with the variety of cabinet options, I am eagerly looking forward to the final result. My overall experience with thertastore.com has been nothing short of amazing, and I cannot wait to see my newly designed kitchen shine with these cabinets!
S SARAH GRABOWSKI
143 days ago

Sherry Brown: A True Design Gem!

My experience with thertastore.com was absolutely elevated by the exceptional assistance of Sherry Brown. From the moment I began working with Sherry on my design project, I knew I was in good hands. She not only showcased her talent in design but also went above and beyond by providing invaluable advice on optimizing cabinet placement for maximum functionality. The entire process was a breeze, thanks to Sherry's dedication to keeping me informed every step of the way. Sherry's attention to detail and commitment to customer satisfaction truly set her apart. Her expertise, paired with a genuine passion for what she does, made the entire experience seamless and enjoyable. I cannot recommend Sherry enough for anyone looking for a stress-free and top-notch design process. Thank you, Sherry, for turning my vision into a reality and exceeding all expectations! Your exceptional skills and personalized touch made all the difference in creating my dream space.
J Jennifer Ann Walters
174 days ago

Exceedingly Disappointing Cabinets Experience!

After a disappointing encounter with the cabinets from thertastore.com, I feel compelled to share my experience. Having invested substantially in what I believed to be solid cabinets, the reality fell short of expectations. Upon unwrapping them and beginning the installation process, my frustrations grew as drawer fronts detached effortlessly, revealing shoddy construction. The drawers, installed askew, refused to close seamlessly, adding another layer of inconvenience. Furthermore, the drawer accessories intended for the pantry posed limitations on installation possibilities, compounded by the absence of any guidance or instructions. Comparatively, the quality of these cabinets pales in comparison to the in-stock options at Home Depot, which underscores the lackluster nature of this purchase. This experience serves as a cautionary tale for those seeking durable and well-crafted cabinetry solutions, urging a meticulous evaluation of options before committing to a purchase. Disappointment aside, I hope that my feedback aids others in making informed decisions when investing in home improvement projects.
L Liz Lindsley
181 days ago

Transformed My Dream Home: A Testament to Expertise and Dedication

Embarking on a whole-house rebuild project was a daunting task, but with the guidance of Jessica N., my planning expert from thertastore.com, it turned into a transformative journey. From the outset, Jessica's unparalleled knowledge and attention to detail shone through as she meticulously navigated the intricacies of my project. Despite unforeseen delays on my end, Jessica's unwavering commitment and expertise ensured that every recommendation and adjustment made was precisely tailored to my needs. Her dedication to understanding my vision and executing it flawlessly truly exceeded my expectations. Thertastore.com impressed me beyond measure with their customer-centric approach, making me feel valued and prioritized throughout the entire rebuild process. The emphasis on quality and customer satisfaction was evident in every interaction, reinforcing my trust in the company. Thanks to Jessica and the team at thertastore.com, my dream of a perfect home has become a reality. I cannot recommend them enough for anyone seeking a seamless, top-notch renovation experience. Their outstanding service has undoubtedly set them apart as a company that prioritizes excellence and customer happiness above all else.
K Kelly Shropshire
209 days ago

Going Above and Beyond: Vicky’s Exceptional Support Shines Through

In my recent experience with thertastore.com, I had the pleasure of receiving outstanding assistance from Vicky. Amidst initial obstacles of limited availability for immediate contact, Vicky's unwavering support made a significant difference. While facing uncertainty about delivery timelines for my cabinets, Vicky's dedication and responsiveness provided reassurance during the entire process. Navigating through the website, I was captivated by the stunning images showcasing various options. Vicky's commitment to accommodating the time zone difference by working late hours demonstrated a level of dedication that truly set her apart. Her efforts did not go unnoticed, as she went above and beyond to ensure my satisfaction. Grateful for Vicky's invaluable support, I express my heartfelt appreciation for her exceptional assistance. Thank you, Vicky, for your unwavering commitment and outstanding service throughout this journey.
M Mike
301 days ago

Unmatched Quality, Yet Room for Improvement – My Honest Experience with thertastore.com

Let me start by saying that the quality of products from thertastore.com is truly unmatched. The attention to detail and craftsmanship in their items is exceptional, making every purchase worthwhile. However, I must admit that my experience was not without its challenges. When it came to comparing products side by side, I found it a bit difficult on the website. The lack of a feature for a direct product comparison made my decision-making process a bit cumbersome. Additionally, I encountered an issue where discounts were applied in bulk rather than individually. This meant that products showed at full price in my basket, requiring me to double-check the math at checkout to ensure I was getting the correct discount. Despite these hiccups, I was willing to overlook them because of the sheer quality of the products I received. The items surpassed my expectations and proved to be worth every penny spent. In conclusion, while there is room for improvement in terms of user experience on thertastore.com, I would still highly recommend them for their top-notch products. Your patience might be tested a bit during the ordering process, but the end result is definitely worth it.
H Harry W Miller
322 days ago

An Unforgettable Experience with TheRTAStore: Exceptional Service and Budget-Friendly Solutions

Embarking on my journey with TheRTAStore was nothing short of extraordinary. From the moment I encountered a slight hiccup in the ordering process, the remarkable team of individuals not only resolved the issue promptly but also infused the entire interaction with a dose of warmth that calmed my nerves and left me reassured. Their courtesy and patience shone through, making me feel valued and listened to. What truly set TheRTAStore apart was their special sale, which presented me with an opportunity to acquire quality cabinets that fit snugly within my budget constraints. This perfect blend of affordability and premium products was a rare find, and I couldn't be more delighted with my purchase. Navigating their website was a breeze, thanks to its intuitive design and seamless layout. Every click brought me closer to my dream cabinets, with every detail meticulously curated to enhance my shopping experience. For anyone seeking a blend of exceptional customer service, budget-friendly solutions, and a user-friendly website, TheRTAStore is the ultimate destination. Trust me; you won't find a better team to collaborate with or a more effortless platform to explore. Thank you, TheRTAStore, for exceeding all my expectations and making my home improvement journey an unforgettable one!

Introduction

The RTA Store is an online retailer specializing in ready-to-assemble cabinets and home improvement products. With a vast selection of high-quality products, competitive prices, excellent customer service, and a user-friendly website, the RTA Store has established itself as a reliable destination for DIY enthusiasts and homeowners looking to revamp their spaces.

Pros and Cons

  • Pros:
    • Wide range of products, including cabinets, vanities, countertops, and flooring
    • Competitive pricing
    • Excellent customer service and support
    • Clear and user-friendly website
    • High-quality and durable products
    • Flexible payment options
    • Frequent promotions and discounts
  • Cons:
    • Limited customization options
    • Potential delays in shipping

User Experience

The RTA Store places great emphasis on providing a seamless user experience. The website is designed with intuitive navigation, allowing users to easily browse through product categories and find what they need. The search function is efficient, enabling customers to quickly locate specific items. The product pages provide detailed descriptions, specifications, and customer reviews, assisting shoppers in making informed decisions.

Pricing and Value for Money

The RTA Store offers competitive prices on all their products. Compared to traditional retail stores, purchasing ready-to-assemble cabinets and other home improvement items from the RTA Store can result in significant cost savings. The value for money is excellent, as customers receive durable and well-crafted products at affordable prices.

Customer Service

One of the RTA Store's standout features is its exceptional customer service. The company has a team of knowledgeable and friendly representatives who are readily available to assist customers via phone, email, or live chat. They guide shoppers throughout the buying process, providing expert advice and addressing any concerns promptly.

Product Quality and Selection

The RTA Store offers a wide range of high-quality products sourced from reputable manufacturers. Whether you're looking for sleek modern cabinets or traditional styles, the store has an extensive selection to fit various design preferences. The products are crafted with attention to detail and are built to withstand the test of time.

Website Usability

The RTA Store's website is designed with a user-friendly interface and intuitive navigation. The layout is clean, and the search function is efficient, ensuring a smooth browsing experience. The website is optimized for both desktop and mobile devices, allowing customers to shop conveniently from anywhere, at any time.

Returns and Exchanges

In case of any issues, the RTA Store has a hassle-free return and exchange policy. Customers can contact their support team to initiate a return or exchange, and the company strives to resolve any problems promptly and satisfactorily, ensuring customer satisfaction.

Promotions and Discounts

The RTA Store frequently offers promotions and discounts, providing customers with additional savings opportunities. Newsletter subscribers receive exclusive offers and early access to sales, making it worthwhile to stay updated with the store's latest promotions.

Reputation

The RTA Store has built a solid reputation within the home improvement industry. With years of experience and numerous satisfied customers, the store has earned a trustworthy image. Positive reviews and testimonials attest to the company's commitment to delivering quality products and exceptional service.

Payment Options

The RTA Store offers multiple payment options to cater to customers' preferences. Customers can securely make purchases using major credit cards like Visa, Mastercard, American Express, or Discover. Additionally, the store accepts payments via PayPal, providing added convenience and security.

Loyalty Programs

The RTA Store offers a loyalty program where customers can earn points on every purchase. These points can be redeemed for discounts on future orders, allowing loyal customers to enjoy further savings.

Customer Reviews

Customer reviews play a significant role in influencing purchasing decisions. The RTA Store encourages customers to leave reviews, helping future shoppers gain insights into product quality, customer service, and overall satisfaction. The majority of customer reviews reflect positive experiences and recommend the store for its products and service.

Community Involvement

The RTA Store actively engages with the community by participating in charitable initiatives and supporting local organizations. Through these initiatives, the store demonstrates its commitment to social responsibility and building stronger communities.

Shipping and Costs

The RTA Store offers shipping across the United States. Shipping costs vary depending on the size and weight of the items ordered, as well as the delivery location. While the store aims to process and ship orders in a timely manner, occasional delays may occur due to unforeseen circumstances or high demand. However, the store maintains excellent communication with customers throughout the shipping process, ensuring a transparent and satisfactory experience.

In conclusion, the RTA Store offers a comprehensive range of top-quality ready-to-assemble cabinets and home improvement products at competitive prices. With exceptional customer service, a user-friendly website, and a commitment to customer satisfaction, the RTA Store has established itself as a trusted destination for all your DIY needs.