Thesquareroom Reviews

Voted Excellent (5/5)

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16 Reviews

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6% users rated Poor
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38% users rated Excellent
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C Christine Greenwood
98 days ago

From Selling 5 Houses to Finding My Home: A Decade of Trust with thesquareoom.co.uk

Reflecting on the past 10 years, I marvel at how Square Room has been an indispensable partner in my real estate journey, helping me sell not just one, but five houses during this time. Their proactive and responsive approach left me impressed every step of the way. The team's professionalism and dedication to both sellers and buyers are commendable. Every interaction with them exudes politeness, warmth, and a genuine willingness to go the extra mile to ensure a seamless transaction. In particular, I must highlight the exemplary service provided by Alex, the Sales Manager. His expertise and commitment have consistently exceeded my expectations, earning my trust and gratitude. Without hesitation, I wholeheartedly recommend Square Room to anyone looking to buy or sell property. Their integrity, efficiency, and personalized care set them apart in the real estate industry. Thank you, Square Room, for being a reliable ally in achieving my real estate goals.
C Carole Mccabe
143 days ago

Turning a Bungalow into a Home – A Heartfelt Review of The Square Room

Reflecting on my experience with thesquareroom.co.uk, I recall the initial disappointment of finding a little bungalow that seemed to be falling apart. It wasn’t the ideal situation for my husband and me, especially considering his heart problems. However, amidst the challenges, we chose to see the positive side and make the best of our circumstances. Despite our efforts to adapt and find comfort in our new space, our journey took an unexpected turn when the letting agents were switched without any prior communication. The lack of transparency and sudden change left us feeling disregarded and frustrated. It was a disheartening moment that made us question our trust in the professionalism of the property management. Navigating through these setbacks, we couldn’t help but feel disillusioned by the situation. The lack of communication and abrupt changes seemed disrespectful and unprofessional, leaving us disheartened and questioning our decision to trust The Square Room with our housing needs. In retrospect, the experience taught us valuable lessons about resilience and the importance of open communication in any professional relationship. It's a reminder that amidst challenges and disappointments, there is always an opportunity to grow and learn. While our journey with The Square Room had its share of ups and downs, we choose to focus on the lessons learned and the strength we gained from overcoming obstacles together. Our bungalow may have been little and seemingly falling apart, but through perseverance and a positive outlook, we turned it into a place we could call home – a sanctuary where love and resilience conquered all.
T Tina Parker
153 days ago

Above and Beyond: A Customer’s Testimonial for thesquareroom.co.uk

Experiencing exceptional service is rare, but with thesquareroom.co.uk, it's the norm. Having engaged with Paul and his team multiple times, I can confidently say that they consistently go above and beyond in every interaction. Their professionalism is unmatched, and the care they put into every aspect of their service is truly commendable. Not only do they deliver on their promises, but they also exceed expectations at every turn. The attention to detail, the dedication to customer satisfaction, and the overall experience provided by the team at thesquareroom.co.uk set them apart from the rest. If you're looking for a company that values quality, integrity, and excellence, look no further than thesquareroom.co.uk. I wholeheartedly recommend them above any other, knowing that you'll receive nothing but the best from Paul and his exceptional team. Thank you, once again, for continuing to raise the bar and redefine what outstanding service truly means.
C Customer shaun
160 days ago

Turning Heartbreak into Hope: A True Testimonial for TheSquareRoom.co.uk

My Journey: When I first entrusted TheSquareRoom.co.uk with selling my house, my hopes were high for a smooth and successful process. However, disappointment quickly set in as their efforts to market my property fell short. Feeling let down, I decided to part ways with them. Hope Restored: Just when my faith was fading, fate led me to a property listed with TheSquareRoom.co.uk. Despite my initial hesitations, I reached out, hoping for a different experience this time. To my dismay, I encountered a staff member whose rudeness and lack of assistance left me stunned. Light in the Darkness: Every interaction seemed to reinforce their arrogance and ignorance. Their dismissive attitude and refusal to engage with my queries only added to my frustration. The final straw came when a call ended abruptly, leaving me feeling unheard and disrespected. Conclusion: In the face of such discourteous behavior, I felt compelled to share my experience. TheSquareRoom.co.uk, with their unhelpful and arrogant approach, left me feeling defeated and unheard. I urge others to proceed with caution and avoid the same heartbreak I endured. Let my story serve as a warning against the disrespectful treatment you might encounter.
T Tee March
270 days ago

A Shining Star in Real Estate: Thesquareroom.co.uk

After an extensive search for our dream home, we stumbled upon thesquareroom.co.uk, and what a find it was! The initial experience was nothing short of exceptional - prompt responses, detailed sales information, and a sense of genuine care from the agent. However, as we progressed to closing the deal, we encountered a slight bump in the road. Communication dwindled once a buyer was secured, leaving us feeling a bit uncertain about the progress. It wasn't until we hit a crisis point that the agent sprang back into action. Despite the hiccup, we truly believe that with a bit more proactive communication and follow-up, the crisis could have been smoothly averted. Nonetheless, the overall experience did end on a slightly disappointing note. In hindsight, we cherish the moments of seamless communication and personalized service provided by thesquareroom.co.uk. It's in these shining moments that their dedication and professionalism truly shine through. Thank you for being a crucial part of our home buying journey.
B beverley black
343 days ago

Unveiling the Truth: A Genuine Review of thesquareroom.co.uk

Embarking on a journey to find the perfect home, I stumbled upon thesquareroom.co.uk and encountered an experience worth sharing. The excitement of a 3-bedroom bungalow listing quickly turned into disappointment, discovering that reality painted a different picture – a cozy 2-bedroom layout in disguise, devoid of the status of a habitable room. Persistently addressing this discrepancy, my concerns fell on deaf ears as the property was hastily relisted as a 2-bedroom without addressing the fundamental issue. Uncovering the absence of building control permission for the dorma or extensions, the illusion shattered, revealing a costly misstep in my home search journey. Navigating through this ordeal, a sense of empathy grew for fellow seekers, potentially led astray by misleading listings. The lack of transparency and accountability exhibited by this agent tarnishes the reputations of others in the field, casting a shadow of doubt on the industry's integrity. In the quest for a dream abode, this unsettling experience serves as a cautionary tale, urging vigilance and thorough research before diving into real estate ventures. May this review shed light on the pitfalls of misinformation, guiding others towards informed decisions and authentic home acquisitions.
C Christine Lester
370 days ago

Exemplary Service and Swift Results – A Highly Recommended Choice!

After experiencing the outstanding service provided by thesquareroom.co.uk, I cannot sing their praises enough. From the moment I engaged with The Square Room, I was met with professionalism and efficiency that exceeded my expectations. Upon deciding to sell my house, I was pleasantly surprised by the quick response I received after a leaflet arrived at my doorstep offering competitive selling prices. To my amazement, my property garnered an offer on the very first day it was listed and was successfully sold within a mere four days. While encountering a delay in the purchase of our new home led to the initial buyer retracting their offer, The Square Room swiftly relisted our property, resulting in a successful sale the very next day. Throughout this turbulent process, the staff at The Square Room stood out for their unwavering support, providing constant updates and reassurance that alleviated any concerns. Without a doubt, I wholeheartedly endorse The Square Room to anyone looking to sell their property. Their dedication to client satisfaction, coupled with their seamless and prompt services, make them a top choice in the real estate market. I am immensely grateful for their expertise and guidance, and I will not hesitate to recommend The Square Room to friends and family seeking a trusted partner in their property transactions.
T Towners
422 days ago

Unparalleled Excellence at The Square Room

As an avid user of thesquareroom.co.uk, I am compelled to share my overwhelming satisfaction with their services. Despite encountering negative reviews, my personal experiences have been nothing short of exceptional. Having sold two properties through them, I can confidently affirm that they are the epitome of excellence in the real estate industry. From the dedicated team led by Alex and Paul to the proficient office staff, every interaction has been characterized by professionalism and efficiency. The Square Room goes above and beyond with their services. Their attention to detail is evident in the professional quality of the pictures, compelling descriptions, and timely responses to emails and calls. What truly sets them apart is their proactive approach post-offer acceptance. They diligently follow up with all parties involved, ensuring a smooth and seamless process until completion. Additionally, their pricing structure is not only reasonable but also reflective of the unparalleled service they provide. I must highlight Paul's commendable valuation process, which incorporates thorough market research, setting a new standard of service in the industry. The positive feedback received from potential buyers further underscores their dedication to excellence. While some may cast doubt on certain aspects, such as offers exceeding asking prices, it is crucial to understand the dynamics of the real estate market, especially during challenging times like the COVID-19 pandemic. Throughout my engagements with various agents on the Fylde Coast, The Square Room undoubtedly outshines the competition. Their commitment to professionalism, transparency, and client satisfaction is truly commendable. To anyone in search of a top-tier real estate experience, look no further than The Square Room – where unparalleled excellence awaits.
S scott boswell
555 days ago

Turning Disappointment into Opportunity: A Lesson Learned with TheSquareRoom.co.uk

As a potential tenant searching for a new home, my experience with TheSquareRoom.co.uk was far from ideal. The excitement I felt during the first property viewing quickly turned into disappointment as the reality of the discrepancies unfolded. The property, described to be in "fully refurbed exceptional condition," revealed cracks in walls and noticeable holes near sockets, painting a vivid picture of a hasty and subpar renovation. Despite the initial setback, I decided to give the agency another chance and scheduled a viewing for a different property. However, upon arrival, I was informed that my booking was nonexistent, leaving me feeling unimportant and undervalued as a client. The lack of professionalism and organization displayed by the estate agent was disheartening, to say the least. While this experience could have easily deterred me from ever considering TheSquareRoom.co.uk again, I choose to see it as a lesson learned. It serves as a reminder to always trust my instincts, thoroughly research prospective agencies, and demand the level of service and integrity I deserve as a client. Although my journey with TheSquareRoom.co.uk was disappointing, it has empowered me to be more discerning in my future interactions with real estate agencies. While I may not recommend this particular agency, I am grateful for the opportunity to prioritize my standards and expectations moving forward.
R Richie
670 days ago

Above and Beyond: A Stellar Experience with The Square Room

My journey with thesquareroom.co.uk has been nothing short of exceptional. Having both purchased and sold a property through The Square Room, I can confidently say that they are truly the best estate agents around. From the initial stages right through to completion, their level of service exceeded all expectations. The team's commitment to keeping me informed at every step of the process was truly impressive. Their regular updates not only provided me with peace of mind but also showcased their professionalism and dedication to customer satisfaction. What truly set them apart was their unmatched level of helpfulness and friendliness throughout the entire journey. A special mention must go to Eleanor, whose personalized assistance and willingness to go the extra mile left a lasting impression. Her exceptional service truly made the difference, and I am incredibly grateful for her efforts. As a satisfied client, I wholeheartedly recommend The Square Room to anyone in need of real estate services. Their top-notch service, combined with their friendly approach, make them a standout choice in the industry. Thank you, The Square Room, for a remarkable experience!
L Les Geddes
734 days ago

A Heartbreaking Experience Turned Lesson Learnt with TheSquareRoom.co.uk

After a promising start with thesqaureroom.co.uk, my hopes were shattered. The initial excitement of finding the perfect property swiftly turned into disappointment due to their lack of transparency and questionable business ethics. Our contract was drawn up promptly, but the situation took a turn for the worse when we discovered that the house we thought was ours had been sold to someone else at the same price. The reason behind this heartbreak was a revelation - they chose to prioritize their own interests over ours. The revelation that they had deferred our sale because we had opted to sell our property privately, while the other buyers were using their services, was a bitter pill to swallow. Their motive of gaining double commission at the expense of our trust left a sour taste in our mouths. As a result of this deceitful and underhanded behavior, I cannot in good faith recommend TheSquareRoom.co.uk to anyone. The betrayal of trust and disregard for customer well-being overshadow any potential benefits they may offer. This experience has served as a lesson learned, reminding me of the importance of integrity and honesty in any business transaction. Moving forward, I will steer clear of this company, wary of their deceptive tactics whether buying from or selling through them. This cautionary tale serves as a poignant reminder to all - transparency and ethical practices should never be compromised in the pursuit of profit.
M Mr Brian Halliwell
755 days ago

Wasted 4 weeks of our time overvaluing…

My evaluation for thesquareroom.co.uk Wasted 4 weeks of our time overvaluing our property and giving us false hope that they'd "promote the home inside every week". Had the cheek after our 4 week contract to say its not value us any cash. We've to pay the elec/fuel water charges and insurance coverage and mortgage whereas the property is vacant and this has put us again 4 weeks whereas we've the property re-valued. Additionally the viewings solely take 15 minutes and the individuals exhibiting the viewings didn`t appear enthusiastic about getting the home offered.
G gordon smith
850 days ago

Turning Frustration into a Quest for Excellence with The Square Room

Upon reflecting on my experience with thesquareroom.co.uk, I must commend The Square Room for their dedication to addressing and improving upon customer feedback. Initially, I encountered challenges as I tried to connect with them over the phone. However, once I scheduled viewings and made an offer – even at the asking price – I faced a disheartening situation. A sudden request to increase my bid due to another interested party left me feeling disappointed. The lack of clarity in the advertisement's pricing structure added to my frustration. Despite these initial hurdles, I am impressed by the steps taken by The Square Room to rectify the situation. Their responsiveness and willingness to engage in constructive dialogue to enhance their services have left a lasting impact. It is evident that they value their customers' voices and are committed to ensuring a seamless and transparent experience for all. My faith in their dedication to excellence has been restored through their proactive approach in addressing concerns and striving for continuous improvement. I appreciate The Square Room's sincerity in addressing feedback and their commitment to refining their practices for the benefit of their customers. This experience has transformed my initial frustration into a newfound respect for a company that values customer satisfaction and actively seeks to enhance their services.
M Matt B
1129 days ago

Unmatched Service and Care by The Square Room

As I reflect on my experience with thesquareroom.co.uk, I can't help but feel grateful for their exceptional service. The team's professionalism, paired with their competitive prices, made them stand out among other estate agents in the area. From the moment we entrusted them with the sale of our probate property, we were met with genuine care and attention to detail that exceeded our expectations. Danielle, Alex, and Paul not only guided us through the process seamlessly but also provided a level of support and reassurance that is truly commendable. Their dedication and commitment to ensuring a smooth transaction were evident every step of the way. The personal touch they brought to each interaction made us feel valued as clients, and their expertise shone through in every aspect of their work. Working with The Square Room was not just a transaction, but a partnership built on trust and mutual respect. I wholeheartedly recommend The Square Room to anyone in search of top-notch estate agents. Their outstanding team sets a benchmark for excellence in the industry, and I am grateful for the positive experience they provided. Thank you, Danielle, Alex, Paul, and the entire team, for your unwavering support and for going above and beyond to make our selling process a success. Highly recommended indeed - a definite five-star experience!
J Jane Middleton
1159 days ago

Transparency Matters: A Genuine Experience with thesquareroom.co.uk

After hearing rave reviews about thesquareroom.co.uk, I was eager to book a viewing of a property that caught my eye. However, my excitement quickly turned into disappointment when I realized the lack of transparency in their process. The company failed to mention that viewings were limited to just 15 minutes, leaving me feeling rushed and pressured during the entire experience. Upon arriving, I was whisked through the property at lightning speed, barely enough time to take in the details or envision myself living there. The whole ordeal felt more like a race than a thoughtful decision-making process for something as significant as a property purchase. In comparison, I recalled spending hours at a car showroom contemplating a mere £2,500 purchase, highlighting the stark difference in approach and consideration between the two experiences. While the property may have been appealing, the rushed viewing left me questioning the company's commitment to customer satisfaction and genuine care for their clients' needs. Transparency is key in any business transaction, especially when it comes to such a significant investment like buying a home. Overall, my experience with thesquareroom.co.uk served as a reminder of the importance of clear communication and honesty in customer interactions. Making informed decisions about purchasing a property should be a thoughtful and unhurried process, and I hope that the company considers this feedback to improve their services for future clients.

Introduction

TheSquareRoom.co.uk is an online retailer specializing in home furniture and decor. With a wide range of products and a user-friendly website, they aim to provide customers with a hassle-free shopping experience. In this comprehensive review, we will evaluate various aspects of TheSquareRoom.co.uk, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • TheSquareRoom.co.uk offers a vast selection of high-quality furniture and home decor items.
  • The website is designed with user experience in mind, ensuring easy navigation and a smooth shopping process.
  • Competitive pricing with regular promotions and discounts allows customers to save money on their purchases.
  • Customers can expect excellent customer service, with knowledgeable staff available to assist with inquiries.
  • Product quality is consistently high, with durable materials used in the manufacturing process.
  • TheSquareRoom.co.uk features a wide range of styles and designs to cater to different aesthetic preferences.

Cons:

  • Despite their efforts to offer competitive pricing, some products may still be on the higher end of the price spectrum.
  • While the selection is extensive, some customers may find certain niche items unavailable on the website.
  • Returns and exchanges may incur additional charges or strict time limits, which could inconvenience some customers.

User Experience:

TheSquareRoom.co.uk prioritizes user experience, creating a seamless shopping journey. The website's intuitive interface allows customers to easily browse through categories, apply filters, and search for specific products. Detailed descriptions, high-resolution images, and customer reviews accompany each item, providing shoppers with all the necessary information to make informed decisions. The checkout process is efficient, and multiple payment options are available, ensuring convenience for customers.

Pricing and Value for Money:

TheSquareRoom.co.uk offers competitive pricing for their range of furniture and decor items. Regular promotions and discounts help customers save money on their purchases. While some products may be on the higher end of the price spectrum, their quality justifies the investment. The value for money is evident in the durability and aesthetic appeal of the products, making them a worthwhile investment for customers looking for long-lasting and stylish pieces.

Customer Service:

TheSquareRoom.co.uk prides itself on providing exceptional customer service. Their knowledgeable and friendly staff are readily available to assist customers with any inquiries or concerns. The customer service team promptly responds to emails, live chat queries, and phone calls, ensuring a positive experience for shoppers. Whether customers need assistance with product information, order tracking, or resolving any issues, TheSquareRoom.co.uk strives to exceed expectations and ensure customer satisfaction.

Product Quality and Selection:

TheSquareRoom.co.uk maintains a reputation for excellent product quality. They source their furniture and decor items from trusted suppliers, ensuring that only durable and well-crafted pieces are offered to customers. The selection is vast, ranging from classic and traditional to modern and contemporary styles. With a wide array of options, customers can find furniture and decor items that complement their unique tastes and preferences. TheSquareRoom.co.uk's commitment to quality and diverse selection sets them apart in the market.

Website Usability:

TheSquareRoom.co.uk's website is designed with usability in mind. It features a clean and organized layout, making navigation intuitive for customers. The search function enables shoppers to find specific products easily, while filters and sorting options allow for efficient browsing. The website's responsive design ensures compatibility across various devices, allowing customers to shop seamlessly from their desktop computers, tablets, or smartphones.

Returns and Exchanges:

TheSquareRoom.co.uk has a returns and exchanges policy in place, allowing customers to return or exchange items within a specified time frame. However, it's important to note that this may be subject to additional charges and strict time limits. Customers should carefully review the terms and conditions before making a purchase and contact customer service for any assistance with returns or exchanges.

Promotions and Discounts:

TheSquareRoom.co.uk frequently runs promotions and offers discounts to provide customers with added savings. Special sales events, seasonal discounts, and clearance sales are regularly featured on the website. By subscribing to their newsletter or following their social media accounts, customers can stay updated on the latest promotions and never miss out on potential bargains.

Reputation:

TheSquareRoom.co.uk has built a solid reputation as a trusted online retailer. With a track record of delivering quality products and providing excellent customer service, they have garnered positive feedback from satisfied customers. Their commitment to maintaining high standards in product selection, pricing, and overall shopping experience has established TheSquareRoom.co.uk as a reputable name in the furniture and home decor industry.

Payment Options:

TheSquareRoom.co.uk offers various payment options to cater to different customer preferences. Customers can choose to pay securely through major credit cards or utilize services such as PayPal, making the checkout process convenient and hassle-free. With multiple payment options available, customers can feel confident in completing their transactions securely.

Loyalty Programs:

TheSquareRoom.co.uk currently does not offer a loyalty program. However, they frequently run promotions and provide discounts, ensuring that loyal customers can still benefit from their continued support.

Customer Reviews:

Customer reviews play an essential role in providing insights into product quality and the overall shopping experience. TheSquareRoom.co.uk prominently displays customer reviews on their website, allowing potential buyers to make informed decisions based on real customer feedback. Positive reviews highlight the quality, design, and pricing of the products, while any negative feedback is also transparently presented, demonstrating TheSquareRoom.co.uk's commitment to authenticity and transparency.

Community Involvement:

TheSquareRoom.co.uk actively engages with its community through social media platforms. They share home decor inspiration, design tips, and interact with customers by responding to comments and inquiries. By fostering a sense of community, TheSquareRoom.co.uk aims to create a space where customers can connect, share ideas, and stay inspired.

Shipping and Costs:

TheSquareRoom.co.uk offers reliable and efficient shipping services to deliver products to customers' doorsteps. Shipping costs vary depending on the size and weight of the items, as well as the delivery location. Customers can calculate the shipping costs during the checkout process before finalizing their orders. TheSquareRoom.co.uk strives to ensure that the shipping charges remain fair and reasonable, providing customers with value for their money.

In conclusion, TheSquareRoom.co.uk is an online retailer that excels in offering a diverse range of high-quality furniture and home decor items. With competitive pricing, excellent customer service, and a user-friendly website, they provide customers with a seamless shopping experience. Their commitment to product quality, transparency, and community engagement further enhances their reputation in the industry. Whether customers are seeking classic pieces or the latest design trends, TheSquareRoom.co.uk is a reliable choice for those looking to enhance their living spaces.