Users Voice for Thestore

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Thestore
Thestore Overall rating
Customer Support
User Interface

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Review article published on: 25 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 3 3.3 1.5 1.8
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Thestore Review by

Introduction is an e-commerce site that provides an extensive selection of products, including fashion, accessories, home decor, and electronics. The company was founded in 2010, making it relatively new to the online retail scene. However, its growing popularity is a testament to its commitment to providing quality products, excellent customer service, and competitive pricing.

Pros and Cons

  • Wide range of products: offers a diverse and extensive selection of products across various categories.
  • Discounts and promotions: The site frequently runs promotions and discounts, making it an affordable option for shoppers on a budget.
  • User-friendly website:'s website is easy to navigate, making it simple for customers to find and purchase the products they need.
  • Limited international shipping: only ships to select countries, which may be a disadvantage for international customers.
  • Product availability: Some products may go out of stock quickly, making it difficult for customers to purchase them.

User Experience provides an excellent user experience. Its website is clean, intuitive, and easy to navigate. It provides a seamless shopping experience with efficient payment processes, quick delivery, and reliable customer service. The website also features high-quality product images and detailed descriptions, making it easy for customers to decide on their purchases.

Pricing and Value for Money offers competitive pricing for its products. It frequently runs promotions and discounts, making it an affordable option for customers. The site also provides value for money, with a broad range of products available at various price points to suit different budgets.


There are several other e-commerce sites that customers can consider as alternatives to Some of these sites include Amazon, eBay, Zappos, and Walmart. These sites provide similar products and services, and customers can compare prices and product offerings to make informed decisions.

Customer Service provides exceptional customer service. Its customer service team is responsive and helpful, assisting customers with their queries and concerns promptly. The site also provides an extensive knowledge base, including frequently asked questions, shipping policies, and return policies, making it easy for customers to navigate the site and make informed purchasing decisions.

Product Quality and Selection offers a wide selection of high-quality products from renowned brands. The site features a broad range of products, including fashion, accessories, home decor, and electronics, making it a one-stop-shop for customers. also provides detailed product descriptions, making it easy for customers to choose the right products for their needs.

Website Usability's website is user-friendly, with a clean and intuitive design. Its search functionality and navigation menus are easy to use, making it simple for customers to find what they are looking for quickly. The website is also optimized for mobile devices, providing a seamless shopping experience for customers on the go.

Returns and Exchanges has a simple and efficient return and exchange policy. Customers can return products within 30 days of the purchase date for a full refund, subject to certain conditions. also provides customers with the option to exchange products for a different size or color, making it easy for them to find the right product for their needs.

Promotions and Discounts frequently runs promotions and discounts on its products, allowing customers to save money on their purchases. These promotions and discounts are prominently displayed on the site's homepage, making it easy for customers to take advantage of them.

Reputation has a good reputation for providing high-quality products and excellent customer service. Its growing popularity is a testament to its commitment to providing customers with the best shopping experience possible.

Payment Options provides customers with a variety of payment options, including credit and debit cards, PayPal, and Apple Pay. These payment options provide customers with a convenient and secure way to purchase products from the site.

Loyalty Programs does not currently offer a loyalty program for its customers. However, it frequently runs promotions and discounts, which provide customers with an opportunity to save money on their purchases.

Customer Reviews features customer reviews on its product pages, allowing customers to read about the experiences of other customers before making their purchases. These reviews provide valuable insights into the quality of the products and the level of customer service provided by the site.

Community Involvement does not currently have any community involvement programs or initiatives.

Shipping and Costs offers fast and reliable shipping, with products typically arriving within 1-5 business days. Shipping costs vary depending on the customer's location and the weight of the products purchased. However, the site does provide customers with free shipping on orders over a certain amount, making it an affordable option for customers.