Users Voice for Thestorknest

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Thestorknest Overall rating
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Review article published on: 22 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 1.8 5 5
Jan 2023 5 4.8 5 5 1.8 1.7
Feb 2023 5 5 1.3 3.4 5 5
Mar 2023 5 5 1.2 3.1 5 5
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Detailed Thestorknest Review by

Introduction is a popular online retailer of baby products based in Australia. It was founded in 2011 with the aim of providing new and expectant parents with easy access to high-quality baby gear. The site offers a wide range of products, from baby clothes and feeding accessories to strollers and car seats.

Pros and Cons

  • Extensive selection of baby products
  • Competitive prices
  • Free shipping on orders over $50
  • Easy-to-navigate website
  • Secure payment options
  • No loyalty program
  • No physical store locations
  • Limited international shipping options
  • No live chat support

User Experience provides an enjoyable shopping experience for users with its easy-to-use website and extensive selection of products. The site is well-organized and intuitive, making it easy for users to find what they're looking for. The category filters and search bar make it even easier to browse and locate specific items. Additionally, the site's fast load times and mobile responsiveness add to its positive user experience.

Pricing and Value for Money

The pricing at is competitive and offers a range of options to suit most budgets. With regular sales and discounts, the site's prices are very affordable compared to brick-and-mortar stores. The site also offers free shipping on orders above $50, which adds even more value for money.

Alternatives is not the only online retailer of baby products in Australia. Other popular alternatives include Baby Bunting, Target, and Kmart.

Customer Service

The customer service team at is knowledgeable and responsive to customer inquiries. They can be contacted via email or phone during business hours. However, the site could benefit from live chat support to improve response times.

Product Quality and Selection offers a wide variety of high-quality baby products from popular brands. The products are reviewed by customers, providing valuable feedback on quality and function. The site's extensive selection of products is suitable for every stage of a baby's development.

Website Usability has a well-designed and easy-to-use website that is accessible on desktop and mobile devices. The site's intuitive navigation and filters make it easy for users to find what they're looking for. The site's checkout is secure and straightforward, facilitating a smooth purchasing process.

Returns and Exchanges has a reasonable returns and exchange policy. Customers can return items within 30 days of purchase, provided they are in original packaging and unused. Refunds can take up to seven business days to process.

Promotions and Discounts regularly offers promotions and discounts on its products, providing customers with significant savings. Customers can sign up for the site's newsletter to get notifications about sales and discounts.

Reputation has a good reputation in Australia, with many satisfied customers praising the site's product selection, competitive pricing, and customer service.

Payment Options accepts various payment options, including credit cards, PayPal, and Afterpay. These options provide customers with convenience and flexibility.

Loyalty Programs does not offer a loyalty program. However, the site's sale and discount offers provide customers with good value for money.

Customer Reviews

Customers of regularly leave reviews of the products they've purchased. These reviews provide valuable insights into the quality and usefulness of the products offered by the site.

Community Involvement has a social media presence on popular platforms such as Facebook and Instagram. These platforms allow the site to engage with its customers and foster a community around its products.

Shipping and Costs offers free shipping on orders over $50 within Australia. The site also offers international shipping, but the costs vary depending on the destination. The shipping times are reasonable, and the site provides tracking information for all orders.