Thewalkingcompany User Reviews

Introduction

Walking Company is a leading retailer of high-quality footwear designed for comfort and support. Their products are carefully curated to provide maximum comfort and style, backed by science and research. Founded in 1991, the company has been dedicated to providing customers with the best walking shoes available in the market.

Pros and Cons

Pros:

• Walking Company offers a wide range of comfort and support shoes for various activities
• Their products are of high quality with a focus on functionality and style
• The website is user-friendly and easy to navigate
• Free shipping on orders over $100
• Excellent customer service

Cons:

• Some of their products are more expensive than similar options available in the market
• Limited selections on some of the product categories

User Experience

The Walking Company website is well designed, user-friendly, and easy to navigate. The site has clear descriptions, specifications, and images of the products, making it easy for customers to make informed decisions. The site is also mobile-responsive, ensuring that customers can shop on the go.

Pricing and Value for Money

Walking Company's products are priced slightly higher than some of the other options available in the market. However, the products are of premium quality and provide comfort and support, making them worth the investment. The company also offers competitive pricing, promotions and discounts, and free shipping on orders over $100.

Alternatives

Walking Company is not the only retailer providing comfort shoes. Other alternatives to consider include Zappos, Clarks, Ecco, Rockport, and New Balance. However, Walking Company's products are carefully curated to provide maximum comfort and support, making them stand out in the market.

Customer Service

Walking Company provides excellent customer service through various channels, including email, phone, and live chat. Their knowledgeable and friendly staff is always available to assist customers with any questions or concerns.

Product Quality and Selection

Walking Company's products are of premium quality, backed by science and research. They offer a wide range of shoes specifically designed for various activities, including walking, running, hiking, and work. Their product selection also includes accessories such as socks, insoles, and shoe care products.

Website Usability

The Walking Company website is well designed, user-friendly, and easy to navigate. The site has clear descriptions, specifications, and images of the products, making it easy for customers to make informed decisions. The site is also mobile-responsive, ensuring that customers can shop on the go.

Returns and Exchanges

Walking Company accepts returns and exchanges within 30 days of purchase, provided the products are in new condition and have not been worn. The company offers free returns and exchanges, making it easy and convenient for customers.

Promotions and Discounts

Walking Company offers various promotions and discounts, including free shipping on orders over $100, periodic sales, and clearance events. Customers can also sign up for their email newsletter to receive exclusive discounts and offers.

Reputation

Walking Company has a good reputation for providing high-quality, comfortable shoes designed for various activities. They are also known for their excellent customer service and knowledgeable staff. Their products have been featured in various publications and media outlets, including Runner's World, Health Magazine, and The Dr. Oz Show.

Payment Options

Walking Company accepts various payment options, including major credit cards, PayPal, Klarna, and Apple Pay. The site is also secured with the latest encryption technology to ensure the safety and security of customers' personal and financial information.

Loyalty Programs

Walking Company offers a rewards program called 'MyWalkingCompany Rewards' where customers can earn points for every purchase they make. Customers can redeem their points for discounts and other exclusive benefits.

Customer Reviews

Walking Company has a dedicated page for customer reviews, where customers can leave feedback and ratings on their products and customer service. The reviews are mostly positive, with customers praising the products' comfort and support and the excellent customer service.

Community Involvement

Walking Company is committed to giving back to the community and supporting charitable causes. They have partnered with various organizations, including the American Cancer Society, One World Play Project, and Soles4Souls.

Shipping and Costs

Walking Company offers free shipping on orders over $100 within the United States. For orders less than $100, customers can choose standard shipping (5-7 business days) for a flat rate of $8.99 or expedited shipping (2-3 business days) for a flat rate of $17.99. International shipping is available at an additional cost.