Users Voice for Ticketgenie

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Ticketgenie Overall rating
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Review article published on: 07 Nov 2019

Last updated by on 06 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 2 5 5 5 2.2
Jan 2023 5 5 1.8 4.9 2.6 5
Feb 2023 5 1 5 3 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Ticketgenie Review by


Ticketgenie is an online ticket booking platform that provides a hassle-free experience for event-goers. With Ticketgenie, users can easily purchase tickets to their favorite events, including music concerts, sports events, theater performances, and more. The platform offers a wide variety of events from various cities, making it easy for users to find the events they want to attend.

Pros and Cons

  • Easy and intuitive platform
  • Wide variety of events to choose from
  • Clean and user-friendly interface
  • Excellent customer service
  • Pricing may be higher compared to other ticket booking platforms
  • Not as many promotions and discounts available compared to competitors
  • Return and exchange policies could be more clear on the website

User Experience

The user experience on Ticketgenie is exceptional. The website is easy to navigate and offers a clean and simple interface. Users can easily find the events they want to attend and purchase tickets quickly. The checkout process is seamless, and users can choose from different payment options.

Pricing and Value for Money

Ticketgenie's prices are competitive compared to other ticket booking platforms, although they can be higher at times. It is important to note that Ticketgenie offers a wide variety of events, and the prices may vary depending on the event. Overall, users can expect to pay a fair price for the events they want to attend.


Some alternatives to Ticketgenie include BookMyShow, Paytm, and Insider. These platforms offer similar services and are popular amongst event-goers.

Customer Service

Ticketgenie has excellent customer service. Users can reach out to their support team via email or over the phone. The team is friendly and helpful, and users can expect a prompt response.

Product Quality and Selection

Ticketgenie offers a wide variety of events, ranging from music concerts to sports events. The quality of the events is top-notch, and users can expect an excellent experience.

Website Usability

The website is intuitive and easy to navigate. Users can easily find the events they want to attend and purchase tickets without any difficulty. The interface is clean and user-friendly, making the overall experience hassle-free.

Returns and Exchanges

The return and exchange policies are not as clear as they should be on the website. It is recommended that users reach out to Ticketgenie's customer service team for more information regarding their policies.

Promotions and Discounts

Ticketgenie does not offer as many promotions and discounts compared to competitors. However, users can still take advantage of occasional deals and discounts available on the website.


Ticketgenie has a good reputation in the market. Users can trust the platform to provide a safe and secure environment for purchasing tickets.

Payment Options

Ticketgenie offers a variety of payment options, including credit/debit cards, net banking, and wallets. The platform is safe and secure, and users can trust that their payment information is protected.

Loyalty Programs

Ticketgenie does not currently offer any loyalty programs or rewards programs.

Customer Reviews

Ticketgenie has received mostly positive reviews from customers. Customers appreciate the easy-to-use platform and excellent customer service.

Community Involvement

Ticketgenie is involved in the community and supports various initiatives. Users can learn more about their community involvement on the website.

Shipping and Costs

Ticketgenie does not offer shipping as tickets are digital. However, users may be charged convenience fees in addition to the ticket price when purchasing tickets. Overall, Ticketgenie is an excellent platform for event-goers looking for a hassle-free experience when purchasing tickets to their favorite events. While their pricing may be higher compared to competitors, they offer a wide variety of events, excellent customer service, and a user-friendly interface, making it a great option for anyone looking to attend a live event.

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