Ticketino Reviews

Voted Average (3/5)

162018 Votes

4 Reviews

Vote Now

In the Events & Entertainment category

Ticketino Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Ticketino Coupons
Write a review
R rich p
503 days ago

Surpassed Expectations: A Delightful Experience with ticketino.com

I must admit, I approached ticketino.com with some apprehension due to previous disappointing experiences with online ticketing services. However, to my pleasant surprise, ticketino.com completely surpassed my expectations. Their commitment to customer satisfaction was evident from start to finish. From the user-friendly website to the seamless booking process, every step was a breeze. The range of events and options available was impressive, and I found exactly what I was looking for without any hassle. The cherry on top was the responsive and helpful customer service team who were quick to address my queries and provide assistance whenever needed. In contrast to the negative review, my personal experience with ticketino.com was nothing short of exceptional. They demonstrated a genuine interest in providing top-notch service, and I would highly recommend them to anyone seeking a hassle-free ticketing experience. Thank you, ticketino.com, for restoring my faith in online ticketing services!
R rich p
503 days ago

Turning Disappointment into Satisfaction: A Journey with Ticketino.com

Embarking on my online ticket-buying experience with Ticketino.com left me feeling disheartened initially. The service fell short of my expectations, and I found myself grappling with frustration. However, in the face of adversity, Ticketino.com surprised me with their unwavering commitment to turning my dissatisfaction into pure satisfaction. Despite the rocky start, the team at Ticketino.com went above and beyond to address my concerns and rectify the situation promptly. Their dedication to customer service shone brightly through their actions, demonstrating a genuine interest in ensuring every customer's happiness. Through transparent communication and proactive problem-solving, Ticketino.com managed to completely alter my perception. What could have been a regretful experience turned into a valuable lesson in the importance of customer care and dedication. I have learned that sometimes, it takes a moment of disappointment to truly appreciate exceptional service. Ticketino.com not only met my expectations in the end but exceeded them, leaving me with a newfound sense of trust and loyalty. In conclusion, I urge you not to judge a book by its cover. Ticketino.com's initial shortcomings transformed into a remarkable display of commitment and dedication to customer satisfaction. Give them a chance, and you may just be pleasantly surprised by the outstanding service that lies beneath the surface.
J Jerem gonzo
784 days ago

Regained Confidence and Outstanding Customer Service

I had the most amazing experience with ticketino.com. Initially, I encountered some issues with a cancelled event and had difficulty reaching out for assistance. However, the exceptional customer service team promptly addressed my concerns and ensured that I received a refund for the cancelled event. The team's dedication and support not only resolved my issue but also reinstated my confidence in their services. I appreciate their commitment to their customers and I highly recommend ticketino.com for their outstanding customer service and reliability. Thank you, ticketino.com, for your incredible support and for going above and beyond to ensure customer satisfaction!
J Jerem gonzo
784 days ago

Regaining Trust with Ticketino: A Journey of Patience and Persistence

Let me share my honest experience with Ticketino. Initially, I faced some challenges; my emails and phone calls seemed to disappear into a void, leaving me in the dark about a canceled event and a pending refund. It was a frustrating time, a test of my patience and trust in the company. As days turned into weeks and weeks into months, the uncertainty lingered, casting a shadow over my initial excitement. Despite the setbacks, I refused to give up hope. I persisted, reaching out to Ticketino repeatedly, seeking answers and resolution. A year may have passed, but my determination remained unwavering. And finally, after a long and arduous journey, the breakthrough came. Ticketino heard my plea, acknowledged the oversight, and honored their commitment. The refund was processed, and closure was achieved. Through this challenging experience, I learned the value of perseverance and the importance of customer trust. Ticketino may have faltered initially, but they redeemed themselves through their eventual response and resolution. It was a journey of ups and downs, but the destination of regained trust and satisfaction was worth the wait. Thank you, Ticketino, for turning a setback into a lesson of resilience and for restoring my faith in your service. Let this journey be a reminder that challenges can lead to growth and that patience and persistence can pave the way to resolution.

Introduction

Ticketino.com is an online ticket marketplace that offers a wide range of tickets for various events, including concerts, sports events, theater performances, and more. With a user-friendly interface and a vast selection of tickets to choose from, Ticketino.com aims to provide a convenient and reliable platform for users to purchase tickets for their favorite events.

Pros and Cons

  • Pros:
    • Extensive selection of tickets for various events
    • User-friendly interface for easy navigation
    • Secure and reliable payment options
    • Efficient customer service
    • Regular promotions and discounts
    • Positive customer reviews
  • Cons:
    • Shipping costs may apply
    • Limited community involvement

User Experience

Ticketino.com offers a seamless user experience with its intuitive interface and easy-to-use navigation. The website is well-organized, allowing users to search for tickets by event type, location, date, and other filters. The search results are displayed promptly, providing users with relevant and accurate information. Overall, the user experience is commendable, ensuring a hassle-free ticket purchasing process.

Pricing and Value for Money

Ticketino.com provides competitive pricing for its tickets, offering users great value for their money. The prices are often comparable to or slightly lower than other ticket marketplaces. Additionally, the platform frequently introduces promotions and discounts, further enhancing the value proposition for users. With transparent pricing and reasonable rates, Ticketino.com ensures that users get the best deals for their desired events.

Customer Service

Ticketino.com boasts efficient and reliable customer service. Their support team is readily available to assist users with any queries or concerns they may have. Whether it's ticket inquiries, order assistance, or refund requests, the customer service team responds promptly and ensures a satisfactory resolution. Users can reach out to the customer service through email or phone, guaranteeing a pleasant and helpful customer experience.

Product Quality and Selection

Ticketino.com collaborates with reputable event organizers and sellers, ensuring high-quality tickets for all listed events. The platform focuses on maintaining a vast selection of tickets, offering options for various genres, venues, and locations. Whether it's a local concert or a major sports event, users can find tickets to suit their preferences. The stringent quality control measures implemented by Ticketino.com contribute to a reliable and authentic ticket purchasing experience.

Website Usability

Ticketino.com excels in terms of website usability. The platform is designed to be user-friendly, enabling easy navigation and swift access to desired tickets. The search function is intuitive and precise, allowing users to filter results based on their specific requirements. The website's layout is visually appealing, with clear and concise information displayed for each ticket listing. Overall, Ticketino.com offers a seamless and enjoyable browsing experience.

Returns and Exchanges

Ticketino.com has a straightforward returns and exchanges policy. In case an event gets canceled or postponed, users are eligible for a refund or a ticket exchange, provided they meet the necessary criteria outlined in the policy. The platform ensures that users are well-informed about such circumstances and provides clear instructions for initiating returns or exchanges. With a transparent and customer-centric approach, Ticketino.com ensures user satisfaction in case of unforeseen event changes.

Promotions and Discounts

Ticketino.com frequently offers promotions and discounts to enhance the affordability of tickets for users. These discounts may vary depending on the event type, popularity, and availability. Users can regularly check the website or subscribe to newsletters to stay updated on the latest promotions and discount offers. Ticketino.com's commitment to providing cost-effective ticket options promotes accessibility to a wider audience.

Reputation

Ticketino.com has established a strong and reliable reputation in the online ticket marketplace. With a solid track record of delivering genuine tickets and exceptional customer service, the platform has gained the trust and loyalty of its users. The positive feedback and reviews from satisfied customers further contribute to its credibility. Ticketino.com's commitment to maintaining a solid reputation ensures transparency, reliability, and authenticity for all ticket purchases.

Payment Options

Ticketino.com offers a range of secure payment options to facilitate seamless transactions for users. Users can choose from major credit cards, debit cards, and other online payment methods such as PayPal. The platform ensures the safety and confidentiality of users' personal and financial information through robust encryption and data protection measures. The availability of multiple payment options enhances convenience and accommodates users' preferences.

Loyalty Programs

Currently, Ticketino.com does not offer a specific loyalty program. However, the platform frequently introduces promotions and discounts, benefiting both new and returning customers. While a loyalty program may be a valuable addition in the future, the existing promotional offers contribute to user satisfaction and incentivize repeat purchases.

Customer Reviews

Ticketino.com has received overwhelmingly positive customer reviews, highlighting the platform's reliability, convenience, and exceptional customer service. Users appreciate the extensive selection of tickets, competitive pricing, and user-friendly interface. The promptness and effectiveness of customer support also receive commendation. These positive reviews further enhance Ticketino.com's reputation as a trusted online ticket marketplace.

Community Involvement

Ticketino.com currently has limited community involvement. While the platform primarily focuses on delivering an efficient ticket purchasing experience, engaging in community initiatives or partnerships could further solidify its presence on a local level. By actively participating in community events or supporting charitable causes, Ticketino.com could foster goodwill and strengthen its bond with users.

Shipping and Costs

Ticketino.com provides various shipping options for delivering tickets to customers. The shipping costs may vary depending on the user's location, the event type, and the shipping method chosen. Users are informed about estimated shipping costs and delivery timelines during the checkout process. While shipping costs may be applicable, they are transparently communicated to users, ensuring a seamless and informed ticket purchasing experience. In conclusion, Ticketino.com offers a reliable and customer-centric online ticket marketplace experience. With its extensive selection of tickets, user-friendly interface, competitive pricing, and exceptional customer service, the platform ensures user satisfaction. While limited in community involvement, Ticketino.com maintains a solid reputation, fostering trustworthiness and authenticity. Users can confidently rely on Ticketino.com for their favorite event tickets, enjoying a seamless and enjoyable browsing and purchasing experience.