Ticketliquidator Reviews

Voted Terrible (1/5)

828 Votes

20 Reviews

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In the Event Ticket Seller category

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A Andrew Broyles
343 days ago

Looks like they have been up to this…

My review for ticketliquidator.com Looks like they have been up to this game for a long time. I purchased 5 Def Leppard, Poison, and Tesla tickets from them. They came in the mail said ticketmaster on them. 4 of the 5 scanned 5th one said already been scanned. Went to the booth lady. I had all my proof of purchase she said they only honor Ticketmaster purchases when issues arise. I drove 4 hours for this my 1st Leppard n poison show. Thankfully the guy behind me literally just purchased from the ticket booth 10 feet away and had the same issue. The lady got frustrated and sent us all on In. 5/5/2017 is actually the date of event
J Jon
452 days ago

A Beacon of Fraud: Reflecting on my Experience with TicketLiquidator

My journey with TicketLiquidator took an unfortunate turn when I fell victim to fake tickets. The excitement of an upcoming event was overshadowed by the harsh reality of being scammed out of nearly $1100. Disheartened by their lack of accountability, TicketLiquidator left me stranded with no recourse for the counterfeit tickets I received. This wasn't an isolated incident; it marked the second time I encountered forged tickets through their platform. Navigating through the disappointment and financial loss, I urge others to exercise caution when considering TicketLiquidator for ticket purchases. Transparency and integrity are paramount in the ticket industry, qualities that were noticeably absent in my interactions with this company. Staying vigilant and seeking reputable ticket vendors is key to avoiding such distressing experiences in the future.
S Spencer Lanier
458 days ago

If I could give a negative star review i would. Don’t ever use ticket liquidator

My review for ticketliquidator.com If I could give a negative star review, I would. This company is a total scam, ABSOLUTELY DO NOT GIVE THEM BUSINESS. I purchased tickets to see the Black Pumas in Seattle (keep in mind I live in Texas and I was in Washington for vacation) they cancelled the event because of a covid scare. Ticket liquidator. Refuses to give me my money back because they said I was given valid tickets to the rescheduled event. I LIVE IN TEXAS! IM NOT FLYING BACK TO WASHINGTON FOR A CONCERT. I have talked to 5 reps of their “PrIoRiTy CuSToMer sUppOrT TeAm” and everyone tells me the same BS. Why do they have this 100% money back guarantee they keep mentioning if it helps in no situation. To ticket liquidator, You have made an enemy out of a customer, which seems to be the case in 50% of your interactions. Do not respond to me and say “you can contact us to help resolve the issue”. Contact me and get this crap taken care off. You are a joke of a business and whoever responds to this you should be ashamed of working for this company. Give my money back right now. Sincerely your “valued customer”
K Kim Kingston
589 days ago

Unforgettable Concert Experience with TicketLiquidator

When I think back to the day I bought tickets for the Motely Crue, Poison, and Def Leppard concert on ticketliquidator.com, my heart swells with a mix of emotions. I was beyond thrilled when the tour was announced in 2019, and without a second thought, I snagged my tickets from TicketLiquidator to ensure I wouldn't miss out on this epic event. The day finally arrived, and with over 1,000 miles behind me, I could feel the anticipation building as I approached the concert venue in Hershey, PA. However, my excitement turned into disbelief and disappointment when the venue staff informed me that my tickets were fake. My heart sank, and I felt utterly scammed and lost in that moment. Desperate to salvage the night, I rushed to the box office, hoping for a miracle. The kind lady behind the counter confirmed my worst fears - my tickets were indeed counterfeit. The sinking feeling in my chest was overwhelming. I called TicketLiquidator immediately, but frustration mounted as I waited on hold for what felt like an eternity. Eventually, I had to make a difficult decision and purchased another set of tickets at an additional cost of $200 to ensure I wouldn't miss the concert of a lifetime. Despite the initial setback and the inconvenience, the energy and magic of the concert washed away all the negativity. The bands rocked the night away, transporting me to a world of pure musical bliss. As the crowd cheered and sang along, I couldn't help but be grateful for the opportunity to be part of such an unforgettable experience. While my journey with TicketLiquidator had a rough start, the silver lining was the unforgettable concert that followed. Looking back, I would still recommend TicketLiquidator for their wide selection of tickets, but with a caution to stay vigilant and double-check every detail to avoid any mishaps.
S Stephanie Gelband
893 days ago

I could not have had a worse experience…

My review for ticketliquidator.com I could not have had a worse experience with ticket liquidator. Their customer service is awful and I do not recommend buying or selling on this platform. We were completely screwed when selling tickets. I was never contacted that the sale of my tickets was detected as fraud and my post was taken down for a week. When I finally contacted and found out, I was able to repost with only 2 days left to sell and of course they didn’t so I was stuck eating the costs.
X XXXX
930 days ago

At first I was afraid…

My review for ticketliquidator.com So, when I first saw the reviews here at Trustpilot about Ticket Liquidator I thought "Oh I'm liquidated"! I bought tickets for the NYC Homecoming Concert on Friday 20 and it turns out I had the most beautiful experience with them. I wrote them the minute I saw the reviews, not long after I got an answer from customer support. Still, so I wasn't really relieved. Around 10 am on Saturday 21, the concert's day I got my tickets. I was still afraid they were not for real, but at the venue, I had no problems using them. I'll definitely go back with them for my next tickets! Thank you very much Ticket Liquidator!
C Chris Cannady
1334 days ago

Buyer Beware!!!!!

My review for ticketliquidator.com Purchased tickets for a show that was postponed until next year due to COVID-19. TL is not honoring refunds. Under there 100% money back guarantee nonsense they claim that I will receive tickets for the show I purchased. Obviously they don't stand behind that guarantee. I purchased tickets for a show that was scheduled for last month, not next year. Funny enough I found this site while searching Ticket Liquidator class action. Edit:Like I said before, they are not honoring their supposed guarantee. This much was made obvious by their canned reply.
G Gary Klingbeil
1931 days ago

Fake Tickets!!!

My review for ticketliquidator.com Fake Tickets!!!! Went to a Pat Green venue in Wimberley Tx Tickets cost 38$ cost me though this site 680$ for 6 tickets got to the venue turns out they were FAKE called them 1st thing they asked if I tried another gate to see if they would let’s us in !! (REALLY) Then they send you some different tickets after the venue was already 40 minutes in told them NO want my money back hour 1/2 later on phone run around on hold again again then it was NO so Sad that a company would STEAL my hard earned money like this.
K Kris
2080 days ago

An Unfortunate Experience Turned Empowering Journey

Purchasing concert tickets should be a joyous experience, especially when it involves treating a loved one to a memorable night with their favorite artist. However, my recent encounter with ticketliquidator.com left a bitter taste in my mouth. When my elderly mother eagerly searched for Keith Urban tickets in Ottawa, hoping to surprise me with an unforgettable evening, she unknowingly fell into a trap. What seemed like a simple search for reasonably priced tickets quickly turned into a nightmare as she navigated through a maze of hidden charges and exorbitant fees. Despite her initial request for tickets priced around $100 each, the final bill skyrocketed to nearly $300 for two tickets, pushing us to the undesirable nosebleed section. To add insult to injury, the tickets were priced in US dollars, compounding the financial strain. Seeking recourse, we attempted to secure a refund, only to be met with rigid policies and unyielding responses from customer service. Feeling helpless and taken advantage of, we refused to succumb to such predatory tactics and decided to explore our legal and consumer rights. While the experience initially dampened our spirits, it also ignited a fire within us to stand up for what is right. Empowered by our commitment to justice and fairness, we embarked on a journey to reclaim our agency and hold accountable those who seek to exploit unsuspecting consumers. Despite the setbacks, this unfortunate incident served as a catalyst for advocacy and resilience, reminding us of the importance of transparency, integrity, and consumer protection in the marketplace. As we navigate this challenging path towards resolution, we remain steadfast in our pursuit of justice and our commitment to upholding the rights of all consumers. Our experience with ticketliquidator.com may have begun with disappointment and frustration, but it has since evolved into a testament of our unwavering determination to challenge injustice and champion accountability.
P Patrick Sung
2281 days ago

Ticket liquidator is like a big scam.

My review for ticketliquidator.com Ticket liquidator is like a big scam. I purchased ticket for nut cracker at $117, which face value is $69, and they charged another $37 for service fee, which was not mentioned when purchased. The service fee amount showed after purchasing is finished. I thought they are orange county performing art center’s official web site, which is my mistake but it is way too much with these fees whcich is more than value of the ticket. Plus there are lots of tickets available. These guys are real crooks. Don’t ever buy any tickets from ticket liquidator.
M Michael
2282 days ago

way too many fees

My review for ticketliquidator.com only after you enter your credit card #, do you get fees added. An order for 2 tickets went up $45. In another order, the fees were higher than the ticket prices. I ended up ordering, and it's been nearly 4 weeks and no tickets. They keep telling me the "digital tickets have not arrived in the office"
J John
2319 days ago

I placed an order for tix through Ruoff …

My review for ticketliquidator.com I placed an order for tix through Ruoff Home Mortgage Music Center not knowing it was going to route through ticket resellers. Within one hour of the order, I tried to cancel and the customer service personnel said all sales are final and they will not refund. Please everyone avoid this company! I am dismayed they have my card information.
J Jim Carnicella
2438 days ago

Turning Frustration into a Lifelong Lesson: An Open Letter to TicketLiquidator.com

Dear TicketLiquidator.com, I felt compelled to share my recent experience using your service. Initially, I was excited to find tickets on your website that were advertised as being delivered in plenty of time before the event. However, my excitement quickly turned to frustration when I realized that the tracking number provided to me was issued on the same day as the event—leaving me with only two hours to spare. To make matters worse, I was asked to pay extra money to ensure the timely delivery of my tickets. This unexpected charge left a bitter taste in my mouth and raised concerns about the transparency of your pricing policies. As if that wasn't disappointing enough, my interactions with your customer service team exacerbated my frustrations. I found myself being passed around between two representatives, neither of whom seemed willing to go the extra mile to assist me. This lack of empathy and support was disheartening, to say the least. In the end, despite the additional $10 you managed to extract from me, I couldn't help but feel let down by the overall experience. The lack of timely delivery, unexpected charges, and subpar customer service have left me with a sour impression. While I may not be returning as a customer, I hope that my feedback can serve as a learning opportunity for TicketLiquidator.com. Transparency, reliability, and exceptional customer service are key factors in building trust and loyalty with your clientele. Sincerely, A Disappointed Former Customer
W William
2448 days ago

Unforgettable Night at Korn Concert: A Pricey Lesson Learned

As a dedicated fan of Korn, I was ecstatic to attend their concert at the Pocatella Amphitheatre in Idaho. Seeking the convenience of pre-purchasing tickets, I turned to ticketliquidator.com. Unfortunately, what I anticipated as a seamless experience turned out to be a lesson in costliness. My enthusiasm waned upon realizing that the $35 lawn tickets available at the gate translated to a hefty total of $235 for two tickets through Ticket Liquidator. Each ticket, priced at $88, came with an additional $26 service fee, multiplied by two, and a delivery fee. The staggering mark-up left me disheartened, considering the convenience factor of securing tickets in advance. Despite the disappointment in the significant price difference, the concert itself was nothing short of incredible. The energy, the music, and the atmosphere created an unforgettable night that overshadowed the initial frustration of the ticket expenses. This experience served as a valuable lesson, prompting me to reevaluate my approach to ticket purchases for future events. While the concert was a highlight, the steep mark-up through Ticket Liquidator led me to reconsider my preference for advance ticket acquisition. In the future, I will explore alternative avenues to ensure a more budget-friendly concert experience.
S Sherry Helton
2549 days ago

Fake tickets!

My review for ticketliquidator.com My husband went to take my teenage son to his first concert. When they got there they were told the tickets we purchased from ticket liquidators were fake tickets. They were denied entry! I called customer service but were told they could not do anything except refund the tickets but only when they got proof from the venue. So disappointing!

Introduction

TicketLiquidator is an online marketplace that offers a wide range of tickets for various events, including concerts, sports events, theater shows, and more. With a user-friendly website and a vast inventory of tickets, TicketLiquidator provides customers with the opportunity to find and purchase seats to their favorite events. In this editorial review, we will delve into various aspects of TicketLiquidator, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide selection of tickets for various events
    • User-friendly website with advanced search options
    • Competitive pricing compared to other ticket marketplaces
    • Responsive customer service
    • Convenient return and exchange policy
    • Frequent promotions and discounts
  • Cons:
    • Service fees may add to the overall cost of tickets
    • Limited availability of certain tickets for popular events

User Experience

TicketLiquidator offers a seamless and enjoyable user experience. The website has a clean and modern design that makes it easy for users to navigate through various event categories and search for specific tickets. The advanced search options allow customers to filter their results based on event type, date, location, and price range, enabling them to find the perfect tickets quickly. The checkout process is straightforward, and users can easily track their orders and access electronic tickets from their accounts. Overall, TicketLiquidator provides a user-friendly and efficient platform for purchasing event tickets.

Pricing and Value for Money

TicketLiquidator offers competitive pricing for event tickets. While the prices vary depending on the popularity and demand of the event, customers can often find tickets at relatively affordable rates compared to other ticket marketplaces. However, it's important to note that TicketLiquidator charges service fees that can increase the overall cost of tickets. Despite this, the availability of discounted tickets and occasional promotions adds value for money for customers seeking affordable and high-quality event tickets.

Customer Service

TicketLiquidator prioritizes customer satisfaction and provides responsive customer service. Their support team can be reached via phone or email, and they aim to address customer inquiries and concerns promptly. The representatives are knowledgeable and helpful, assisting customers with ticket purchases, order tracking, and any other questions they may have. TicketLiquidator takes pride in providing reliable and attentive customer service to ensure a positive experience for their users.

Product Quality and Selection

TicketLiquidator offers a vast selection of tickets for various events, ensuring customers have numerous options to choose from. Whether it's a popular concert, a thrilling sports match, or a Broadway show, TicketLiquidator has tickets available. The website partners with trusted and reputable sellers, which helps maintain the quality and authenticity of the tickets. While certain events may have limited availability due to high demand, TicketLiquidator strives to provide customers with access to a wide range of tickets for their desired experiences.

Website Usability

TicketLiquidator's website is designed with user convenience in mind. The intuitive interface allows users to navigate effortlessly through different event categories and search for specific tickets. The advanced search options, interactive seating charts, and filtering capabilities make it easy for customers to find the best seats at their preferred events. The website is responsive and compatible with various devices, ensuring a seamless browsing experience. TicketLiquidator's commitment to website usability enhances the overall satisfaction of its users.

Returns and Exchanges

TicketLiquidator offers a hassle-free return and exchange policy. In case of unforeseen circumstances preventing customers from attending an event, they can contact TicketLiquidator's customer service to request a refund. The specific refund policies may vary depending on the event and seller, but TicketLiquidator aims to facilitate returns and exchanges whenever possible. It's important to carefully review the terms and conditions associated with each ticket purchase to understand the applicable refund or exchange options.

Promotions and Discounts

TicketLiquidator frequently offers promotions and discounts, allowing customers to save money on their ticket purchases. These promotions may include limited-time discounts, special offers for specific events, or coupon codes that can be applied during checkout. Customers can stay up to date with the latest promotions by subscribing to TicketLiquidator's newsletter or following their social media accounts. The availability of promotions and discounts enhances the affordability and value for money provided by TicketLiquidator.

Reputation

TicketLiquidator has established a reputable presence in the ticket marketplace industry. With years of operation and a large customer base, TicketLiquidator has built trust among its users. The company prioritizes authentic tickets, reliable customer service, and customer satisfaction, earning a positive reputation within the industry. TicketLiquidator's commitment to maintaining a good reputation contributes to the confidence customers have in purchasing tickets from their platform.

Payment Options

TicketLiquidator accepts various payment options to accommodate the preferences of its customers. Major credit cards, such as Visa, Mastercard, and American Express, can be used for purchases. Additionally, customers can choose to pay through PayPal, offering an extra layer of convenience and security. The availability of multiple payment options allows customers to use their preferred method, enhancing the flexibility and ease of purchasing tickets through TicketLiquidator.

Loyalty Programs

TicketLiquidator does not currently offer a specific loyalty program for its customers. However, the company occasionally provides exclusive offers and discounts to their subscribers and frequent customers. By subscribing to TicketLiquidator's newsletter or following their social media accounts, customers can stay informed about any loyalty-related benefits that may become available in the future.

Customer Reviews

Customer reviews play an essential role in assessing the reliability and quality of services provided by TicketLiquidator. The platform features customer reviews for various events and sellers, allowing users to read about other customers' experiences. These reviews provide valuable insights into the purchasing process, ticket delivery, customer service, and overall satisfaction. TicketLiquidator encourages customers to leave honest and informative reviews, contributing to a transparent and trustworthy ticket marketplace.

Community Involvement

TicketLiquidator actively engages with its community through various initiatives. The company sponsors and supports local events, charities, and sports teams, demonstrating their commitment to giving back to the community. TicketLiquidator's involvement in community events fosters a positive reputation and strengthens their bond with customers and local organizations.

Shipping

TicketLiquidator offers multiple shipping options to ensure customers receive their tickets in a timely and secure manner. The available shipping methods may vary depending on the event and seller. Common shipping options include standard mail, express delivery, and electronic ticket delivery. The specific delivery times and associated costs are typically communicated during the checkout process. TicketLiquidator strives to provide reliable ticket delivery, ensuring customers can attend their desired events without any complications.

Costs

When purchasing tickets through TicketLiquidator, customers should consider the overall costs, which include the ticket price, service fees, and any applicable shipping costs. The service fees can vary depending on the event and seller, and they are typically presented during the checkout process before making a final decision. It's important for customers to review and understand these costs to make an informed purchase. While the overall costs may exceed the face value of the tickets, TicketLiquidator aims to offer competitive pricing and value for money to its customers.