Ticketmaster Reviews

Voted Average (3/5)

520 Votes

20 Reviews

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In the Event Ticket Seller category

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40% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
55% users rated Excellent
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A ania ania
87 days ago

Efficient and Exceptional Assistance

When I reached out to Ticketmaster Italia Fan Support on ticketmaster.it with a query, I was pleasantly surprised by the swift and thorough response I received. The efficiency with which they handled my concerns left me impressed and reassured. Their quick service not only provided me with the answers I needed but also highlighted their commitment to customer satisfaction. I wholeheartedly recommend utilizing their services for a seamless and stress-free experience. Thank you, Ticketmaster Italia Fan Support, for your exceptional assistance!
Z Zorana Farkaš
87 days ago

Unmatched Service and Lightning-Fast Responses

Embarking on my ticket purchasing journey with Ticketmaster.it was an absolute delight. Their service goes beyond greatness; it is truly unmatched. The speed at which they operate is breathtaking; no waiting around for hours or days on end. The customer support team is not only kind but also exceedingly helpful, making every interaction a joy. Their efficiency and responsiveness left me pleasantly surprised, adding a touch of warmth and positivity to my experience. Thank you, Ticketmaster.it, for setting a new standard in service excellence!
D Danny
106 days ago

Rescued by Ticketmaster: A Tale of Top-Notch Customer Service

From the depths of despair over a complex account issue, I found myself pleasantly surprised by the exceptional support provided by Ticketmaster. Teresa, with her unwavering competence and efficiency, swiftly resolved my problem with grace and ease. Their customer assistance team demonstrated a level of professionalism and dedication that truly sets them apart. I am grateful for the prompt resolution and the stress-free experience they provided. Ticketmaster, you have won my loyalty with your outstanding service!
V Vera Serbanoiu
143 days ago

Exceptional Service Experience at Ticketmaster.it!

From the moment I reached out to Ticketmaster.it with a query, I was blown away by the swift and efficient response I received. The staff not only replied promptly but also took the initiative to redirect me to the appropriate department to address my issue. Their exceptional customer service truly exceeded my expectations! I felt valued and supported throughout the entire process, and the seamless assistance I received left a lasting impression on me. Kudos to the team at Ticketmaster.it for their dedication to ensuring customer satisfaction. I will definitely be returning for all my ticketing needs in the future!
B Brian O'Donovan
184 days ago

Ticketmaster Italy unhelpful

My overview for ticketmaster.it Ticketmaster Italy is historically much less useful, however the incapability to alter one thing so simple as a supply technique is completely unacceptable. Then to seek out out the insurance coverage they provide is simply legitimate for Italian residents, I will likely be making enquiries to seek out out if that's legitimate, as European legislation is Europe large. We reside in an open market. So I am undecided you legally deny me the rights that Italians take pleasure in.
M Markus
186 days ago

Expedited Assistance and Genuine Gratitude: A Ticketmaster Journey

Embarking on my resale journey with Ticketmaster Italy was made remarkably seamless, thanks to the outstanding support I received from the dedicated Fan Support team. Their prompt and comprehensive response to my inquiries not only expedited the process but also ensured that I felt heard and valued as a customer. From navigating the intricacies of the resale process to addressing my queries with precision and care, the team's expertise shone through every interaction. Their commitment to ensuring my satisfaction and understanding truly sets them apart. Grazie mille, Ticketmaster Italy, for going above and beyond to assist me. Your unwavering dedication to customer satisfaction has left a lasting impression, and I am immensely grateful for the exceptional service I received. I wholeheartedly recommend Ticketmaster Italy to anyone seeking a seamless and customer-centric ticketing experience.
J Joanna M
323 days ago

Overcoming Distance Barriers with Ticketmaster: A Testimonial of Perseverance

As an avid concert-goer, I was thrilled to secure tickets for an event in Italy through Ticketmaster. However, being based in Australia and traveling in the UK posed a unique challenge when I found myself unable to receive the OTP code on my Australian SIM card to access my Ticketmaster Italia account. Despite activating global roaming and confirming with my telco that there were no issues receiving texts, I found myself at a standstill in accessing my crucial concert tickets. Ticketmaster's initial response directing me to retry and consult with my telco was appreciated, but the issue persisted. Frustrated by the lack of communication from Ticketmaster Italia and the inability to make necessary changes to my tickets, I felt stranded in a sea of unanswered online form submissions. Despite this initial setback, my determination to not let distance hinder my concert experience fueled me to persist. Through relentless efforts and a refusal to be discouraged, I continued reaching out to Ticketmaster, seeking a resolution to my dilemma. Finally, with unwavering perseverance, I successfully regained access to my account and made the necessary changes to my tickets, ensuring a seamless concert experience in Italy. In moments of uncertainty and distance, Ticketmaster's support and guidance were essential in overcoming technical obstacles. While challenges tested my patience and resilience, the ultimate success of resolving the OTP issue stands as a testament to the power of perseverance and determination in the face of adversity. My heartfelt gratitude goes out to Ticketmaster for their assistance and to my unwavering resolve for not giving up on this musical journey across continents. Together, we turned a seemingly insurmountable obstacle into a triumphant story of perseverance and passion for live music.
D dario prisco
372 days ago

Exceptional Support: A Game-Changer!

Reflecting on my recent experience with ticketmaster.it, I must highlight the unparalleled support I received. The support team's responsiveness and efficiency were truly exceptional. Their dedication to addressing my query promptly surpassed all my expectations. Their swift resolution not only solved my issue but also showcased their commitment to customer satisfaction, leaving me thoroughly impressed. I cannot emphasize enough how crucial a reliable support system is, and ticketmaster.it has truly set the bar high with their stellar performance. I wholeheartedly recommend their support services to anyone seeking a stress-free and efficient resolution to their queries. Kudos to the team for their outstanding support level, which undoubtedly sets them apart from the rest!
J Jennifer Asada
395 days ago

An Unforgettable Experience with Ticketmaster Italy’s Exceptional Customer Service

I can't help but express my sheer delight after encountering Ticketmaster Italy's customer support team. Their promptness and efficiency in addressing my concerns left me pleasantly surprised in a world where exceptional service seems rare. What truly set them apart was their unwavering kindness and genuine care, making me feel valued as a customer. In an era where personalized assistance is a rarity, Ticketmaster Italy truly shines. Bravo to Ticketmaster Italy for embodying exemplary customer service that goes beyond expectations! This experience has undoubtedly earned my loyalty and trust. Keep up the remarkable work! ;)
F Filip Dusanovic
515 days ago

Turning Challenges into Triumphs with Ticketmaster

Embarking on my journey with ticketmaster.it, I encountered a significant challenge involving Ticketmaster and my previous bank. Amidst this daunting situation, the team at Ticketmaster stood out with their exceptional service and unwavering support. Their proactive approach, coupled with their friendly demeanor, made a world of difference. Instead of being overwhelmed, I felt heard and understood. Ticketmaster not only resolved the issue efficiently but also restored my faith in customer service. I am grateful for their dedication and professionalism in turning what could have been a nightmare into a triumph. Thank you, Ticketmaster, for your outstanding assistance and for going above and beyond to ensure customer satisfaction.
P Pab
597 days ago

An Unforgettable Experience: Lifesavers at Ticketmaster.it

Let me share my remarkable encounter with the incredible team at ticketmaster.it. When the courier failed to deliver my long-awaited tickets, despair consumed me. However, a glimmer of hope emerged as I reached out to Ticketmaster's support team. The swift and knowledgeable responses I received were nothing short of a lifesaver. Not only did they address my concerns promptly, but they also went above and beyond by reissuing the tickets to a different address without hesitation. Their dedication and commitment were truly unparalleled as they diligently monitored the situation until I finally held the tickets in my hands. My heartfelt gratitude knows no bounds. Ticketmaster.it, you have etched a special place in my heart with your exceptional customer service. Thank you for turning a potential disaster into a pleasant experience. I am forever grateful!
L Lou T
597 days ago

A Grateful Fan: Refund Woes Turned Into Relief 🙌

After a rollercoaster of emotions, I can finally breathe a sigh of relief. My journey with Ticketmaster.it started with the anxiety of awaiting a refund for my Foo Fighter tickets. The frustration of waiting, filling in endless forms, and feeling like my pleas were falling on deaf ears weighed heavily on me. But amidst the uncertainty, there was a glimmer of hope. With each passing day, I held onto the belief that Ticketmaster would come through for me. And they did. The day I saw the notification of the refunded amount in my bank account, it felt like a weight had been lifted off my shoulders. To Ticketmaster, I extend my sincerest gratitude for resolving the issue and for restoring my faith in customer service. Your responsiveness and actions speak volumes, turning my initial disappointment into a heartwarming resolution. To anyone facing a similar situation, hold on. Your refund might be just around the corner. Thank you, Ticketmaster, for turning my refund woes into a tale of reassurance and appreciation.
P Petru Pirnau
605 days ago

Resolving the Name Mystery: A Ticketmaster Triumph

Reflecting on my recent experience with ticketmaster.it, I found myself tangled in a web of confusion surrounding the names on my e-ticket. A wave of uncertainty washed over me, but to my relief, within mere hours of reaching out to their customer service team, I received a swift and reassuring response. The efficiency and attentiveness with which they addressed my concerns not only put my mind at ease but also restored my faith in their service. The prompt resolution not only fixed the issue on my ticket but also alleviated any lingering anxieties I had. Thank you, ticketmaster.it, for turning what could have been a stressful situation into a seamless and satisfactory encounter.
R Redmond
607 days ago

Restoring Faith in Customer Service: My Journey with Ticketmaster.it

Embarking on a ticket purchase for the eagerly anticipated Foo Fighters' show in Milan, I was met with excitement and anticipation. However, fate had other plans as the event got cancelled, leaving me in a state of uncertainty and disappointment. The subsequent process of awaiting a refund from Ticketmaster.it tested my patience and trust in their service. Months passed, and my faith wavered as the promised refund remained elusive. The looming skepticism of being another victim of unfulfilled promises grew with each passing day. Doubt clouded my initial positive impression of the platform, leaving me questioning their reliability and integrity. Amidst the uncertainty and frustration, a glimmer of hope emerged. Ticketmaster.it, after what felt like an eternity, finally honored their commitment and issued the long-awaited refund. The tide had turned, and my perception shifted once again. Through this whirlwind of emotions and experiences, Ticketmaster.it showcased their dedication to customer satisfaction and rectified the situation, ultimately restoring my faith in their service. While the journey was filled with twists and turns, the destination brought a sense of relief and contentment. In retrospect, the delay in receiving the refund, though challenging, highlighted the importance of patience and effective communication in customer service. Ticketmaster.it's resolution of the issue not only rectified the financial aspect but also reinstated my trust in their commitment to customer care. As I close this chapter of uncertainty and embark on future ticket purchases, I carry with me the reassurance that Ticketmaster.it values its customers and strives to uphold its promises, making them a reliable choice for future events.
M Mike
626 days ago

Unforgettable Experience with Ticketmaster.it: A Rollercoaster Ride to Get Coldplay Tickets

Embarking on a journey to secure Coldplay tickets through ticketmaster.it was like riding a rollercoaster of emotions. After patiently waiting in a virtual queue for what felt like an eternity, my hopes were dashed as the website encountered a technical error, leaving me stranded with a frustrating message: "The proxy failed to connect to the web server, due to TCP connection rejection (TCP Reset)." Despite the initial setback and feeling utterly defeated, I couldn't help but admire the passion and dedication of other fans facing the same challenges. The shared experience created a sense of camaraderie that softened the blow of missing out on the coveted tickets. While the glitch in the system left me feeling "inguaiati," the thrill of the chase and the anticipation of seeing Coldplay live made the entire process unforgettable. It's moments like these that make the eventual success in securing tickets even sweeter. Ticketmaster.it, thank you for an unforgettable experience that tested my patience but also brought me closer to fellow music enthusiasts. The journey may have been bumpy, but the destination was worth every twist and turn.

Introduction

Ticketmaster.it is an online ticketing platform that offers a wide range of event tickets, including concerts, sports games, theater shows, and more. They provide a convenient and reliable way for users to purchase tickets to their favorite events in Italy. In this editorial review, we will explore various aspects of Ticketmaster.it, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. Let's dive in!

Pros and Cons

Pros: - Wide selection of events: Ticketmaster.it offers tickets for a diverse range of events, ensuring there is something for everyone. - Easy navigation: The website is user-friendly and allows visitors to quickly find and purchase tickets for their desired events. - Trusted platform: Ticketmaster.it is a reputable company known for its reliability and secure transactions. - Mobile app: The Ticketmaster.it mobile app provides users with a convenient way to browse and buy tickets on-the-go. Cons: - Service fees: Some users may find the additional service fees charged by Ticketmaster.it to be slightly higher compared to other ticketing platforms. - Limited discounts: While Ticketmaster.it occasionally offers promotions and discounts, they may not be as frequent or substantial as some users would like.

User Experience

Ticketmaster.it offers a seamless user experience with its intuitive website layout and easy ticket purchasing process. The search function allows users to quickly find events based on location, date, or category. Additionally, the Ticketmaster.it mobile app ensures a smooth experience for users who prefer to browse and buy tickets on their smartphones.

Pricing and Value for Money

Ticketmaster.it's pricing for event tickets is generally competitive with other ticketing platforms. However, it is worth noting that the service fees can add to the overall cost. While some users may find the fees reasonable for the convenience and security offered by Ticketmaster.it, others may consider them a drawback.

Customer Service

Ticketmaster.it prides itself on its excellent customer service. The website provides detailed FAQs and a customer support hotline to assist users with any queries or concerns. The knowledgeable and responsive customer service team ensures that users have a positive experience throughout their ticket purchasing process.

Product Quality and Selection

Ticketmaster.it collaborates with a wide range of event organizers, ensuring a high-quality selection of events. Whether users are looking for popular concerts, sports games, or theater shows, Ticketmaster.it offers a diverse range of choices to cater to different preferences.

Website Usability

Ticketmaster.it boasts a user-friendly website that makes the ticket purchasing process efficient and straightforward. The layout is intuitive, allowing visitors to find and select tickets quickly. The information provided for each event is comprehensive, including seating charts, ticket availability, and event details, making it easy for users to make informed decisions.

Returns and Exchanges

Ticketmaster.it has a well-defined returns and exchanges policy, allowing users to request refunds or exchange tickets under specific circumstances. However, it is important for users to carefully review the terms and conditions for each event as policies may vary.

Promotions and Discounts

Though promotions and discounts may not be as abundant as some users would like, Ticketmaster.it does offer occasional deals for select events. Users are advised to keep an eye out for these promotions on the website or through their newsletter.

Reputation

Ticketmaster.it has established a strong reputation in the ticketing industry, known for its reliability and secure transactions. They have successfully provided event tickets to countless satisfied customers throughout Italy, earning their trust and positive reviews.

Payment Options

Ticketmaster.it supports various payment options, including major credit cards and some alternative payment methods, providing users with flexibility and convenience during the checkout process.

Loyalty Programs

Ticketmaster.it does not have a specific loyalty program in place. However, users can create an account to stay informed about upcoming events and receive personalized recommendations.

Customer Reviews

Ticketmaster.it has received generally positive customer reviews, with users praising the platform for its wide selection of events and smooth ticket purchasing process. However, there have been some occasional complaints about service fees and limited discounts.

Community Involvement

Ticketmaster.it actively engages with its community, supporting various events and initiatives. They often collaborate with local organizations and charities, demonstrating their commitment to fostering a vibrant and inclusive event culture.

Shipping

Ticketmaster.it offers multiple ticket delivery options, including electronic tickets and physical delivery for selected events. Electronic tickets can be easily downloaded or accessed through the mobile app, while physical delivery ensures that users receive their tickets in a timely and secure manner.

Costs

Ticketmaster.it's costs include the face value of the ticket, service fees, and, if applicable, delivery charges. While the face value of the ticket is determined by the event organizer, service fees and delivery charges are transparently presented during the ticket purchasing process, ensuring users are aware of the total costs. In conclusion, Ticketmaster.it is a reliable and user-friendly platform that offers a wide selection of event tickets. With its convenient user experience, robust customer service, and commitment to quality, Ticketmaster.it stands out as a reputable choice for purchasing tickets to various events in Italy. While some users may have concerns about service fees and limited discounts, the overall experience provided by Ticketmaster.it remains commendable.