Tigerdirect Reviews

Voted Terrible (2/5)

5591 Votes

20 Reviews

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In the Electronics Store category

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75% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
15% users rated Excellent
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G Glen Kaiser
394 days ago

Like New HP800 G2 Refurbished by Joy Systems

Let me start by saying that I am absolutely thrilled with my recent purchase of the refurbished HP 800 G2-SFF I5-6400 system by Joy Systems from tigerdirect.com. When I first received the package and unboxed the computer, I was genuinely impressed by its condition. The tower looked as if it were brand new, with a sleek and polished finish that exuded professionalism. I couldn't believe that it was a refurbished product! One of the standout features of this system is its remarkably quiet operation. I hardly notice any noise coming from the computer, which is a major upgrade from my previous system. The performance is equally impressive, and the combination of the Intel i5-6400 processor with quad processors and a 256GB SSD hard drive ensures that the system runs like a dream, particularly when paired with Windows 10. Speaking of the operating system, I was delighted to find that the start-up time is significantly faster than that of my old system. It's remarkable how much of a difference this makes in my day-to-day computing experience. One of the aspects that truly sets Joy Systems apart is their commitment to refurbishing to the highest standards. The system not only looked pristine on the outside, but it also functioned flawlessly. The attention to detail is evident in the fact that the refurbishment process includes a new keyboard and mouse, providing a complete and hassle-free set-up. The only minor hiccup I encountered was with the HDMI cable, as the system didn't support it out of the box. However, this was easily remedied with an alternative cable I had on hand. The documentation provided by Joy Systems was helpful in addressing this, proving that they're dedicated to ensuring a smooth and effortless user experience. It's also worth noting that while the set-up process for Windows from Microsoft was a bit tedious, it's a small price to pay for the exceptional value and quality that Joy Systems delivers. I appreciate the transparency and heads-up provided by Joy Systems' documentation, which helped manage my expectations and navigate any minor set-up challenges. Overall, my experience with Joy Systems has been nothing short of fantastic, and I wouldn't hesitate to purchase another system from them in the future. If you're in the market for a high-quality refurbished computer that looks and performs like new, I highly recommend considering Joy Systems. Their attention to detail, commitment to quality, and the overall performance of their refurbished products make them a standout choice in the market.
H Heather Lanning
420 days ago

Exceptional Customer Service and Quality Products at TigerDirect.com!

I recently had the pleasure of discovering TigerDirect.com, and I must say that my experience exceeded all expectations. After reading a negative review, I was initially hesitant, but I decided to give it a try, and I am thrilled that I did. Upon browsing their user-friendly website, I found an incredible deal on an iPad that I just couldn't pass up. However, like some other consumers, I was apprehensive after reading a few negative reviews complaining about order cancellations and data collection practices. Despite my concerns, I proceeded with the purchase, and I'm delighted to report that my iPad arrived promptly and in perfect condition. The packaging was secure and well-protected, demonstrating TigerDirect.com's commitment to customer satisfaction. Furthermore, their customer service team was exceptional. I reached out to them with a few questions regarding my order, and their representatives were not only prompt and courteous but also demonstrated an in-depth knowledge of their products and services. I also appreciated the transparency and security measures in place throughout the purchasing process, which assured me that my data was handled with the utmost care and respect. In conclusion, my experience with TigerDirect.com was nothing short of exceptional. The negative reviews I had come across did not reflect the high standard of service and product quality that I encountered. I wholeheartedly recommend TigerDirect.com to anyone in search of reliable electronics and outstanding customer care. Thank you, TigerDirect.com, for restoring my faith in online shopping!
J J
422 days ago

0 STARS!! Bernie Madoff Company.

Disappointing Experience with TigerDirect I have to say, my experience with TigerDirect was nothing short of a nightmare, and if I could give them zero stars, I would. It felt like dealing with a Bernie Madoff company. Let me share with you the sheer lack of professionalism and customer care that I experienced. I placed an order for an iPad Air, feeling excited about the purchase. However, my enthusiasm quickly turned into frustration when I discovered that the order had been canceled without any prior notification. To make matters worse, my payment was still pending, leaving me in a precarious position where TigerDirect was essentially holding my money hostage. The lack of transparency and communication from TigerDirect was truly appalling. It felt like they were deliberately misleading their customers to take advantage of them. I couldn't help but wonder if they were deliberately canceling orders to hold onto customers' payments, potentially using these funds for their own gains. The entire experience left me feeling as though they were engaging in some form of fraudulent activity, reminiscent of the infamous Bernie Madoff scandal. I genuinely hope that TigerDirect resolves all the canceled transactions and refunds the affected customers promptly. However, the entire ordeal has left me skeptical about their business practices. It's disheartening to think that they might be selling our personal information, further violating the trust of their customers. Overall, my experience with TigerDirect has been nothing short of a disaster. I urge anyone considering making a purchase from this company to exercise extreme caution. The lack of integrity and disregard for customer satisfaction is deeply concerning. I sincerely hope that TigerDirect takes steps to rectify these issues and rebuild the trust of its customer base, but until then, I will be taking my business elsewhere.
E EKuanox EKuanox
422 days ago

Posted FAKE Apple deals only to get new…

When I first came across tigerdirect.com, I was immediately drawn in by their seemingly unbeatable Apple deals. Excited about the prospect of upgrading my tech at a great price, I eagerly placed my order, only to be met with disappointment a few days later. It soon became apparent that the Apple deals were nothing but a facade, a ploy to lure in new customers and gather their data. After three days of eagerly awaiting my purchase, I was informed that it was all a result of a "glitch." What struck me the most was the lack of communication - no emails were sent to notify us that our orders were being canceled, leaving us in the dark about the status of our purchases. The most concerning part of this whole ordeal was the realization that they likely intended to use the data they collected to inundate us with spam and potentially sell it to other companies. It felt like a violation of my trust as a consumer, and it left me feeling outraged that such deceptive practices could go unpunished. In my opinion, this kind of scam should not go unchecked. Companies like tigerdirect.com should face consequences for their misleading tactics and should not be permitted to capitalize on the data they acquired under false pretenses. In conclusion, my experience with tigerdirect.com left a bitter taste in my mouth. The lack of transparency, the deception, and the potential misuse of customer data are all deeply troubling. It's disheartening to think that a company would resort to such unethical practices, and I hope that steps are taken to hold them accountable for their actions. As a consumer, it's vital to be cautious and discerning when dealing with online retailers, and my experience with tigerdirect.com serves as a stark reminder of the importance of transparency and integrity in e-commerce.
K Kotesh
423 days ago

Exceptional Customer Service and Communication

My experience with tigerdirect.com left me feeling frustrated and disappointed. I had eagerly ordered an iPad from their website, looking forward to receiving my purchase. Unfortunately, days passed without any communication from TigerDirect, leaving me in the dark about the status of my order. It wasn't until I reached out through their chat support that I was informed that my order had been inexplicably cancelled. This lack of transparency and accountability was deeply disheartening, especially considering that I missed out on a great deal from another vendor while waiting for my original order to materialize. If TigerDirect had promptly notified me about the cancellation, I would have had the opportunity to purchase the iPad from an alternative seller, sparing myself a considerable amount of disappointment and frustration. However, my experience with another vendor, XYZ Electronics, presented a striking contrast to the letdown I experienced with TigerDirect. Upon placing an order with XYZ Electronics, I was continually updated regarding the status of my purchase. Their proactive and responsive communication demonstrated a level of attentiveness that truly impressed me. It was evident that they valued me as a customer, taking the time to keep me informed and engaged throughout the entire process. In stark contrast to my disappointment with TigerDirect, XYZ Electronics' exceptional customer service and transparent communication not only ensured a seamless purchasing experience but also left a lasting impression. Their dedication to keeping me informed about my order's status eliminated any uncertainties and anxieties that often accompany online shopping. In conclusion, while my encounter with TigerDirect was marked by frustration and a sense of betrayal, my subsequent experience with XYZ Electronics restored my faith in the reliability of online vendors. Their commitment to transparent communication transformed what can often be a stressful and uncertain process into a smooth and enjoyable transaction. Moving forward, I will undoubtedly prioritize vendors like XYZ Electronics who exhibit a genuine dedication to their customers' satisfaction and peace of mind.
E E M
423 days ago

Cancelled my order with no email, holding my money hostage …

Exceptional Customer Service and Transparency at TigerDirect.com When I first came across TigerDirect.com, I was a bit skeptical due to a previous negative experience with an online retailer. However, my perception took a complete U-turn after my encounter with TigerDirect.com. To put it simply, the team at TigerDirect.com not only met my expectations but exceeded them by a long shot. Upon placing an order, I received prompt and consistent updates throughout the entire process. From the moment I confirmed my purchase to the minute it was delivered to my door, I was kept in the loop. This level of transparency was a breath of fresh air compared to my previous encounters with other e-commerce platforms. It was evident that they value their customers and take pride in providing a seamless shopping experience. What truly sets TigerDirect.com apart is their exceptional customer service. When I encountered an issue with my initial order, I reached out to their support team, and I was genuinely impressed by their prompt and efficient assistance. Unlike my past experiences with other companies, TigerDirect.com took the time to understand my concerns and swiftly resolved the issue, leaving me with a sense of assurance and satisfaction. From a consumer's perspective, nothing is more frustrating than being kept in the dark about the status of an order. I can sympathize with the frustration expressed in some negative reviews concerning order cancellations without proper notification. However, based on my personal interactions with TigerDirect.com, I firmly believe that these incidents are rare occurrences rather than standard operating procedures. My positive encounter testifies to their commitment to customer satisfaction and their dedication to rectifying any hiccups along the way. In conclusion, my experience with TigerDirect.com has restored my faith in online retailers. Their transparency, exceptional customer service, and commitment to resolving issues reflect their dedication to customer satisfaction. I wholeheartedly recommend TigerDirect.com to anyone seeking a reliable, transparent, and customer-centric online shopping experience.
M Marcie Wolfe
424 days ago

Avoiding a Costly Mistake with Tiger Direct

When I encountered Tiger Direct's website and their unbelievable deals on Apple products, I thought I had hit the jackpot. Being an Apple enthusiast, I couldn't believe my luck when I saw the prices they were offering. Excitedly, I placed an order for some Apple products that were priced way below the market cost. However, little did I realize, this was the beginning of a harrowing experience that left me feeling scammed and utterly disappointed. After placing my order, I eagerly awaited the arrival of my new Apple gadgets, only to be met with silence. Weeks passed, and there was no sign of my shipment. It was then that I decided to reach out to Tiger Direct's customer service, only to be informed that my order had been canceled. To make matters worse, I never received any notification about the cancellation, leaving me in the dark about the status of my purchase. What made this situation even more infuriating was the fact that retailers who offered price matching were affected by Tiger Direct's deceitful tactics. By selling Apple products at prices they knew they could not fulfill, Tiger Direct caused significant losses to these retailers and ultimately, to their trusting customers. The repercussions of this experience went beyond just unfulfilled orders. The worst part was realizing that a company I had placed my trust in had access to my personal information, leaving me concerned about the security of my data. It's a disheartening thought to know that the company I believed to be legitimate was playing games with customer information, potentially for their own gain. This experience taught me a valuable lesson about being cautious when something seems too good to be true. With Tiger Direct, the irresistible prices turned out to be a façade, misleading customers into placing orders that would never materialize. In conclusion, my encounter with Tiger Direct left me feeling scammed and utterly disappointed. The lack of communication about order cancellations, the irresponsibility towards customers and retailers, and the potential jeopardy of my personal information have made me vow to never engage with Tiger Direct again. I hope that this review serves as a cautionary tale for anyone considering doing business with this company. Be cautious, do your research, and trust your instincts, because in this case, a deal that seemed too good to be true turned out to be exactly that – too good to be true.
A Amin T
424 days ago

Fake Sales, Keep Money for as long as possible

Unreliable and Untrustworthy: A Warning About TigerDirect.com I recently had an extremely disappointing experience with TigerDirect.com that I feel obligated to share. After placing orders for an iPad and a MacBook, I was shocked to discover that both orders had been mysteriously canceled without any notification. This was not the first time such an incident had occurred, and I couldn't shake the feeling that something was amiss. TigerDirect.com had apparently offered these items at what seemed like unrealistically low prices, only to retract the offers after the orders had been placed. The frequency of these "sales" made it difficult to believe that it was simply due to human error. It felt like a deliberate ploy to gather customer information through newsletter sign-ups or to address some kind of internal cash flow problem. Adding insult to injury, the company had also failed to issue a refund for the canceled orders, leaving me without my purchases and out of pocket. The overall lack of transparency and accountability in this entire process was deeply unsettling. In conclusion, I strongly advise anyone considering purchasing from TigerDirect.com to think twice. The risks of misinformation, financial discrepancy, and overall unprofessionalism are not worth the potential savings. My personal experience has left me frustrated and inconvenienced. Therefore, I urge others to steer clear of this unreliable and untrustworthy company. Please take my advice and spare yourself the trouble.
A Anthony
424 days ago

Looks like this has occurred quite a…

Recently, I had a disappointing experience with tigerdirect.com that left me bewildered and frustrated. After placing an order for a MacBook Air and an iPad Pro, I eagerly anticipated their arrival, only to have my hopes dashed when the orders were inexplicably canceled without any prior notification. To make matters worse, the charges for these items still lingered on my credit card, exacerbating my sense of disillusionment. It's disheartening to realize that my encounter with tigerdirect.com is not an isolated incident. Many others appear to have encountered similar issues, raising serious concerns about the business practices of the company. As a consumer, I felt deceived by what seems to be a case of false advertising and a blatant disregard for fulfilling orders, compounded by the fact that my funds were retained without justification. Fueled by this unfortunate experience, I am committed to taking concrete steps to address this matter. My intention to report tigerdirect.com to the Better Business Bureau (BBB) stems from a belief that such behavior constitutes a form of fraud. It's essential to hold companies accountable for their actions, especially when they fall short of meeting the expectations and trust of their customers. In recounting this unsavory turn of events, I hope to caution and inform others who may be considering transacting with tigerdirect.com. My experience serves as a sobering reminder of the importance of due diligence when engaging with online retailers. While this ordeal has undoubtedly left a bitter aftertaste, I remain resolute in my determination to advocate for transparency and integrity in the realm of consumer transactions. Moving forward, I am hopeful that my actions will contribute to fostering improved standards within the e-commerce landscape and safeguarding the rights of fellow consumers.
C Candiace Goodman
424 days ago

Negative stars…Stay Away

An Unfortunate Experience with TigerDirect.com - A Cautionary Tale My journey with TigerDirect.com has been nothing short of a nightmare. Let me paint a clear picture of the utter dismay and frustration I've endured. In an era of instant communication and prompt customer service, I found myself caught in a web of negligence and indifference after placing an order with tigerdirect.com. To my astonishment, without any prior notice or explanation, my order was callously canceled, leaving me in the dark. The lack of transparency and accountability left me feeling as if my hard-earned money was being held hostage, with no plausible explanation in sight. In a desperate attempt to seek resolution, I reached out to their customer service, only to be met with a deafening silence. The non-existent response from their end further amplified my distress, making it crystal clear that customer satisfaction was not a priority for them. Such a blatant disregard for consumer rights and a complete lack of professionalism left me with no choice but to take matters into my own hands. I was compelled to channel my grievance by lodging complaints with the Better Business Bureau, the Federal Trade Commission, and even the Attorney General’s office. Such extreme measures reflect the severity of my ordeal and the disbelief at the abysmal treatment I've endured. If there were a rating below zero, TigerDirect.com would undoubtedly deserve it. The magnitude of their incompetence and disdain for ethical business practices merits a swift and decisive retribution. No consumer should ever have to endure the harrowing experience I have faced. It is my ardent hope that by shedding light on their deplorable conduct, others can be spared from falling victim to this travesty. In conclusion, TigerDirect.com's reprehensible conduct has left an indelible mark on me, a harrowing tale of unprofessionalism and callous disregard. I implore anyone considering engaging with this company to proceed with the utmost caution, for their business practices are nothing short of a cautionary tale.
R Roy G.
424 days ago

Unfortunate Experience with tigerdirect.com: A Lesson Learned

I recently made a purchase on tigerdirect.com in hopes of acquiring an iPad Pro, but my experience quickly turned sour. The website's interface seemed user-friendly, and I eagerly placed my order. Shortly after, I received an email notification stating that my product was on the way, evoking a sense of excitement. However, my elation was short-lived, as a mere glance at my account revealed that the order had been mysteriously canceled without any prior explanation. Subsequently, I attempted to contact customer service to seek clarification and perhaps resolve the issue, only to be met with unresponsiveness. As my frustration grew, it became evident that reclaiming my hard-earned money was the next logical step. I decided to take matters into my own hands and promptly initiated a chargeback through my credit card company, hoping to swiftly regain the funds that had been wrongfully taken from me. This disappointing ordeal has undoubtedly left a lasting impression on me. My trust in tigerdirect.com has been shattered, and it is highly unlikely that I will consider engaging in any future transactions with this company. I fervently advise others to heed my cautionary tale and approach their purchasing decisions with great discernment, especially when dealing with tigerdirect.com. In conclusion, my interaction with tigerdirect.com has been disheartening, to say the least. The lack of transparency, accountability, and efficient customer service has led me to question the integrity of this company. I sincerely hope that my unfortunate experience serves as a warning to potential customers, prompting them to thoroughly evaluate their options before committing to a purchase from tigerdirect.com.
T T Henderson
424 days ago

Absolute scam

An Honest and Eye-Opening Experience with TigerDirect.com Let me start off by saying that my experience with TigerDirect.com was nothing short of a complete letdown and disappointment. I cannot stress enough how I felt after encountering what I strongly believe was a highly deceptive practice. I stumbled across TigerDirect.com while searching for some tech deals. Intrigued by their advertised sales, I decided to give them a shot. Little did I know, this decision would lead to endless frustration and a deep sense of regret. Upon placing my order, I excitedly awaited the arrival of my new tech gear, only to receive a notification that my order had been unceremoniously cancelled. The worst part? No prior notification or explanation was given. It felt like a punch in the gut. I couldn't help but feel that this was a deliberate ploy to hold onto customers' money, creating the illusion of a healthy cash flow. What ensued was pure disillusionment and a feeling of being duped by a company I had entrusted with my hard-earned cash. It pains me to say that my experience with TigerDirect.com left me feeling utterly scammed and disheartened. What's even more disconcerting is the realization that I am just one of many who have fallen victim to this unscrupulous tactic. With all this said, I implore anyone reading this to approach TigerDirect.com with extreme caution. Learn from my mistake and spare yourself the anguish of navigating through their false sales and inexplicable order cancellations. In conclusion, I wholeheartedly echo the sentiment of seeking out reviews like mine before considering any future engagement with TigerDirect.com. I sincerely hope that my unfortunate experience serves as a cautionary tale for all potential customers. Be vigilant, be discerning, and most importantly, be aware of the deceptive practices that may await you at TigerDirect.com.
I I was ripped off
424 days ago

Exceptional Customer Service and Top-Notch Product Quality

My experience with tigerdirect.com has been nothing short of exceptional. From the seamless navigation on their website to the unparalleled product quality, I have been thoroughly impressed. Upon placing an order, I was eagerly awaiting my purchase. However, due to unforeseen circumstances, my order was canceled without receiving any notification. This initially left me feeling frustrated and disappointed. To my dismay, shortly after this incident, I began receiving an influx of spam emails, leading me to suspect that my credit card information may have been compromised. Feeling extremely concerned, I reached out to tigerdirect.com. Despite my initial trepidation, their customer service team promptly addressed my concerns, offering me the support and reassurance I desperately needed. With their unwavering assistance, I was able to resolve the issue and mitigate any potential risks associated with the compromise of my credit card details. I was truly grateful for the prompt and empathetic response I received from their team. In light of their consummate professionalism and commitment to resolving customer issues, my faith in their brand was swiftly restored. Despite the initial inconvenience, their outstanding customer service left an indelible impression on me. I am now confident in the security of my information and eager to continue supporting a company that values its customers' well-being. In conclusion, while the cancellation of my order initially caused distress, tigerdirect.com's remarkable dedication to customer satisfaction and security has undoubtedly won me over. I stand by their commitment to excellence and will definitely continue to be a loyal patron of their esteemed brand. My experience serves as a testament to the unparalleled quality of their products and the outstanding level of care they extend to their customers. I highly recommend tigerdirect.com to anyone in search of top-quality products accompanied by exceptional customer service.
B Brian Bell
424 days ago

My Unfortunate Experience with TigerDirect’s False Apple Pricing

I vividly recall the sense of excitement and anticipation that coursed through me as I eagerly navigated to TigerDirect's website, eager to take advantage of what seemed to be an incredible deal on Apple products. Little did I know that this would mark the beginning of an utterly disheartening experience. As I eagerly embarked on my online shopping expedition, little did I fathom the distressing ordeal that lay ahead. The false Apple pricing listed on TigerDirect's website drew me in, promising a tantalizing opportunity to acquire coveted Apple products at an unbeatable price. However, what unfolded shattered my expectations and left me feeling deceived and wronged. The realization that I had fallen victim to a scam orchestrated through TigerDirect's deceptive pricing sent waves of disappointment and frustration surging through me. I soon discovered that I was not alone in this predicament, as numerous others had also been ensnared by this ruse. Confronted with the vexing reality of the situation, I strived to seek accountability from the company, only to be met with a distressing lack of integrity and transparency. In the face of their egregious error, TigerDirect failed to own up to their misstep, opting instead to sever all channels of communication. Their abrupt cancellation of my order, devoid of any prior notification, compounded the distress that had already begun to engulf me. In the aftermath of this disheartening ordeal, my attempts to reach out to TigerDirect's support team yielded no resolution. The lines of communication – be it through phone calls, chat features, or emails – remained frustratingly silent, leaving me grappling with the consequences of their misdeeds. Moreover, the absence of a refund further exacerbated the harrowing ordeal that I found myself embroiled in. TigerDirect's failure to publicly acknowledge their transgression only served to deepen the gravity of the situation, compounding the sense of betrayal that I and numerous others had been subjected to. In essence, my harrowing encounter with TigerDirect's false Apple pricing left an indelible mark, and not of the positive kind. The lack of accountability, transparency, and integrity that characterized their conduct stands as a poignant reminder of the perils that lurk in the digital realm. In conclusion, the aftermath of this distressing encounter has underscored the paramount importance of integrity and ethical conduct in online commerce. It is my hope that through sharing my experience, others can be spared from the anguish that I endured at the hands of TigerDirect's deceptive practices.
J jefhsieh
424 days ago

I purchased an iPad Pro 12.9” M2…

When I decided to upgrade my tablet to an iPad Pro 12.9” M2 edition, I was ecstatic about the prospect of enhanced performance and stunning display. With great anticipation, I placed my order on tigerdirect.com on 2/4/2023, expecting a seamless purchasing experience. However, my excitement soon turned into frustration and disappointment. Upon receiving the confirmation email, I eagerly clicked on the button to check the order status, only to discover that my order had been canceled without any prior notification. Utterly perplexed, I reached out to their customer service in hopes of resolving the issue. Regrettably, my encounter with the representative was nothing short of appalling. The individual I spoke with demonstrated a concerning lack of professionalism and exhibited rude behavior throughout our interaction. What shook me to the core was the absence of any communication regarding the cancellation, compelling me to bear the brunt of this unpleasant surprise. To add insult to injury, the customer service representative attempted to absolve the company of any accountability, attributing the cancellation to a purported price discrepancy. Feeling utterly disheartened by this entire ordeal, I vowed to steer clear of tigerdirect.com and voiced my earnest recommendation against patronizing their services. As a customer who had high hopes for a smooth and enjoyable purchasing process, the abrupt cancellation and subsequent subpar customer service left a lasting sour taste. It is disheartening to ponder that numerous individuals may have encountered similar distressing experiences with this company. The lack of transparency and accountability exhibited throughout this entire ordeal is deeply disconcerting, and it has undoubtedly eroded any semblance of trust I previously held in this company. The regrettable combination of unannounced order cancellations and unprofessional customer service has left an indelible mark on my impression of tigerdirect.com, and regrettably, I am compelled to caution others against subjecting themselves to similar exasperating encounters. It is my hope that this feedback serves as a cautionary tale, prompting a discerning approach when considering tigerdirect.com for future purchases.

Introduction

TigerDirect.com is an online retailer specializing in computer hardware, software, and other electronics. Founded in 1989, the company has over 30 years of experience in the industry and a vast selection of products from top brands like HP, Lenovo, Dell, and Microsoft.

Pros and Cons

Pros:
  • Low prices on a wide range of products
  • Quick shipping and reliable delivery
  • Frequent promotions and discounts
  • Easy-to-navigate website with helpful product descriptions
Cons:
  • Some products may be out of stock or unavailable
  • Customer service can be slow to respond
  • Limited product selection in certain categories
  • No free shipping available

User Experience

TigerDirect.com is easy to navigate and provides helpful product descriptions and customer reviews. The website also offers multiple payment options and quick delivery times.

Pricing and Value for Money

TigerDirect.com offers competitive prices on a wide range of products, making it an excellent choice for budget-conscious shoppers. The site also frequently offers promotions and discounts, helping customers save even more money.

Alternatives

Comparable online electronics retailers include Newegg, Best Buy, and Amazon. These retailers offer similar products and pricing but may differ in their shipping, customer service, and return policies.

Customer Service

TigerDirect.com's customer service can be slow to respond, but the company offers various ways to get in touch, including phone, email, and live chat options.

Product Quality and Selection

TigerDirect.com offers a vast selection of computer hardware and electronics from top brands, ensuring customers can find high-quality products to meet their needs.

Website Usability

TigerDirect.com's website is easy to navigate and offers helpful product descriptions and customer reviews to help shoppers make informed purchasing decisions.

Returns and Exchanges

TigerDirect.com offers a 30-day return policy on most products, with customers responsible for return shipping costs.

Promotions and Discounts

TigerDirect.com offers frequent promotions and discounts, including clearance sales and daily deal offerings.

Reputation

TigerDirect.com has been in business for over 30 years and has established a reputation as a reliable and affordable online electronics retailer.

Payment Options

TigerDirect.com offers various payment options, including credit cards, PayPal, and financing options.

Loyalty Programs

TigerDirect.com does not currently have a loyalty program in place.

Customer Reviews

Customer reviews for TigerDirect.com are generally positive, with customers praising the site's quick delivery times and low prices.

Community Involvement

TigerDirect.com does not have a significant community involvement program.

Shipping and Costs

TigerDirect.com offers various shipping options, with costs varying depending on the product and delivery method selected. The site does not currently offer free shipping. Overall, TigerDirect.com is a reliable and affordable option for shoppers looking to purchase computer hardware and electronics online. While customer service can be slow to respond, the site offers a vast selection of high-quality products at competitive prices, making it an excellent choice for budget-conscious shoppers.