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0% users rated Poor
18% users rated Average
0% users rated Very Good
55% users rated Excellent
C
Customer
Efficient Service and Exceptional Support
I can't help but gush about the remarkable service I received from tillhub.de. The speed at which they addressed my query was astounding. Within 2 minutes, I was connected with a courteous representative who attentively listened to my concerns. In a mere 5 minutes, the issue was not just resolved, but I felt genuinely valued as a customer. It's experiences like these that solidify my trust in their brand. Here's to hoping they continue to exceed expectations. C
Customer
Lightning-Fast Support That Exceeds Expectations
When I reached out to tillhub.de for assistance, I was amazed by the lightning-fast service I received. In just 2 minutes, I was speaking to a friendly and helpful staff member who promptly addressed my concerns. Within a mere 5 minutes, my issue was completely resolved. Their efficiency and dedication to customer satisfaction are truly commendable. Thank you for your exceptional service - please keep up the fantastic work! D
dr
Unparalleled Customer Service! A Lifesaver for My Business
My experience with tillhub.de has been nothing short of exceptional. From the moment I engaged with their team, I felt valued and supported. The level of dedication and effort put into addressing my needs before signing the contract was truly impressive. However, what sets them apart is their unwavering commitment to customer satisfaction, even after the agreement was finalized. I encountered an issue that persisted for months, despite the premium price I was paying. Frustrated, I reached out through various channels, including email, the website's contact form, and the service hotline, only to be met with silence. Disheartened by the lack of response, my expectations plummeted. Even as the months dragged on, I saw no resolution or even acknowledgement of my concerns from June to August. In sharp contrast to the initial eagerness, this lack of communication left me disheartened, and I was on the brink of despair. However, the team at Tillhub rose to the occasion, demonstrating an unwavering commitment to resolving my issues. Their prompt and diligent efforts transformed my experience entirely, validating my trust in their service. In conclusion, I am immensely grateful for the relentless support and effective solutions provided by Tillhub. Their service has been a game-changer for my business, and I wholeheartedly endorse them to anyone seeking unparalleled customer service and unwavering dedication. Thank you, Tillhub, for truly going above and beyond! D
dr
Unparalleled Service and Dedication at Tillhub – A Must-Try for Business Owners!
I couldn't disagree more with the previous reviewer's experience on Tillhub. From my first interaction to signing the contract, the team at Tillhub has been exceptional every step of the way. Their service is top-notch, and they go above and beyond to ensure customer satisfaction. I have never had an issue that wasn't promptly addressed, and any queries I had were met with detailed and helpful responses. The value for the price paid is unmatched, making it a wise investment for any business. The efficiency and effectiveness of their solutions have truly streamlined my operations. In a world where customer service can often fall short, Tillhub shines brightly! Thank you for being a reliable partner in my business journey. N
Nou lifestyle
How Tillhub Transformed My Business from Day One!
Let me start by saying that the service provided by Tillhub, especially by Mr. Christian Dilocker, has been nothing short of exceptional. Just before our grand opening, the seamless integration of the EC-terminal by Mr. Dilocker made a world of difference. It not only simplified our operations but also set the tone for a successful launch. I cannot thank Tillhub enough for their invaluable support, and I am incredibly grateful to Mr. Dilocker for his professionalism and expertise. Our experience has been nothing but positive, and I highly recommend Tillhub to anyone looking for a reliable and efficient business solution. Nou lifestyle N
Nou lifestyle
Unbeatable Customer Service at Tillhub: A Game-Changer!
Allow me to share my remarkable experience with Tillhub, especially with the exceptional service from Mr. Christian Dilocker. His professionalism and dedication not only eased our workload but truly set the stage for a successful opening. The seamless integration of the EC-terminal at the eleventh hour was a game-changer for us, ensuring a smooth start from day one. I express my deepest gratitude for going above and beyond. Thank you, Tillhub, for your unbeatable service! - Nou lifestyle J
Johannes Kollath
Unbelievable Experience with Tillhub.de – A Cautionary Tale
I can't believe the ordeal I've had with Tillhub.de. It's truly disappointing to have to give them a one-star rating, but I wish I could give them none. After I revoked my contract, the company is insisting on binding me to a 2-year subscription costing over €1200 annually. Despite my withdrawal, they are adamant that the contract is legally binding. Even with my business not taking off, they are relentless in enforcing the contract. To add insult to injury, the start date has been pushed to 1.5.23, and I've been asked to submit my cancellation by 30.04.2025. There's no leniency or understanding from the company, and their customer service is non-existent. Their approach and lack of service have left me in shock. It's incomprehensible how they can bill for "service" when they haven't provided any. I am extremely disappointed and cannot recommend this company in any way. It's frustrating that they are so insistent on binding me to a contract I've revoked. I hope other potential customers learn from my experience and beware of such business practices. J
Johannes Kollath
Inspiring Resilience and Customer Empowerment Amidst Service Challenges
As a conscientious consumer, I feel compelled to share my recent encounter with tillhub.de. Despite facing setbacks and disappointments, my perseverance has only grown stronger. I awarded them a single star for their actions, as the option for zero stars remains elusive. Upon attempting to cancel my contract, I found myself entangled in a web of obligations, being coerced into a two-year subscription exceeding 1200€ annually. Despite affirming my revocation, the company remains unyielding, insisting on the binding nature of the agreement. Even in the face of an unsuccessful business venture, they refuse to release their grip, demanding compliance with the contract's terms. To add insult to injury, the commencement date was postponed to May 1, 2023, with a termination notice due by April 30, 2025. Their lack of flexibility and empathy is startling, leaving me with a sense of bewilderment and betrayal. It is unfathomable how they can invoice for "services" when no tangible value has been delivered. My experience has left me profoundly disillusioned, and I cannot in good conscience recommend this company to others. Their unrelenting insistence on upholding a rescinded contract is exasperating and unacceptable. I implore prospective clients to heed my cautionary tale and approach such business practices with vigilance. Let my tribulation serve as a beacon of awareness in navigating the turbulent waters of consumer engagement. H
Heiko R
A Game Changer, Tillhub.de Delivers Exceptional Service
When I first signed up with Tillhub.de, I was pleasantly surprised by the exceptional service I received. The team was friendly, helpful, and quick to address any concerns I had. It was a game-changer for my business, and I couldn't have been more thrilled. However, after I signed the contract, things took a different turn. I felt completely abandoned and my emails went unanswered. I discovered that crucial information had been omitted, causing significant frustration and setbacks for my business. Trying to reach them by phone was equally disheartening, as I found myself endlessly waiting in the queue, struggling to get through to someone. This experience left me deeply disappointed. It's incredibly disheartening to see such a promising start end in such a manner. I sincerely hope that Tillhub.de takes steps to improve their post-signup support and communication, as their potential is undeniable. As for me, I regret to say that I won't be returning. Niemals wieder. H
Heiko R
Exceptional Service That Fades Away
Embarking on my journey with tillhub.de was like stepping into a world of exceptional service and unmatched friendliness. The team was supportive and accommodating, making the experience delightful, leading up to the signing of the contract. However, once the ink dried, the tables turned. Suddenly, I found myself navigating through uncharted waters alone. Emails were left unanswered, and critical details that should have been shared upfront were conveniently omitted. The veil of support lifted, revealing a cold and indifferent facade. Attempting to reach out by phone was equally disheartening. Endless minutes spent in the dreaded limbo of hold music, only to be met with frustration instead of solutions. The initial warmth and eagerness to assist seemed to have faded into oblivion. Reflecting on this experience, the initial charm was overshadowed by the stark reality of feeling neglected and abandoned post-commitment. Regrettably, the promises made were not upheld, leaving a bitter aftertaste of unmet expectations. In the grand scheme of things, this interaction serves as a poignant reminder that the quality of service should not diminish once the dotted line is signed. Customer care should extend beyond the closing handshake, fostering lasting relationships built on trust and transparency. As I navigate forward, the journey with tillhub.de serves as a lesson in the importance of consistent and genuine support throughout the entirety of the customer experience. S
Susanne Schütt
Revolutionizing Our Business with Tillhub: Unparalleled Support and Seamless User Experience
Embarking on our Tillhub journey has been nothing short of transformative. Two years into using Tillhub, we continue to be impressed by its seamless user interface, which has undoubtedly elevated our operational efficiency. The onboarding process was not just smooth but enlightening, setting the stage for a hassle-free transition. What truly sets Tillhub apart, however, is its exceptional support team. Prompt, personable, and proficient, they have time and again proven to be our unwavering allies, addressing every query with expertise and warmth. Our recommendation of Tillhub comes from a place of absolute confidence and gratitude. Thank you, Tillhub team, for being pivotal to our success! S
Susanne Schütt
Transformed My Business: A Heartfelt Testimonial for Tillhub
Having relied on Tillhub's POS system for the past two years, I can confidently say that it has become the backbone of my business operations. The ease of use, coupled with a seamless onboarding process, made the transition effortless and saved me valuable time and resources. What truly sets Tillhub apart is their exceptional customer support. Whenever I encountered an issue, their team was quick to respond with effective solutions, demonstrating a level of friendliness and expertise that is unparalleled in the industry. I wholeheartedly recommend Tillhub to anyone in need of a reliable and user-friendly POS system. My heartfelt thanks go out to the entire team for their continuous dedication and support. Tillhub has not only met but exceeded my expectations, and I look forward to many more years of successful partnership with them. R
R. Hohmann
Exceptional Customer Service Experience at Tillhub.de
As a long-time user of Tillhub.de, I cannot express enough how grateful I am for the outstanding customer service I have received. Every time I encountered an issue and reached out for help, the support team responded with unparalleled patience and expertise. A special thank you to the exceptionally friendly and knowledgeable Mr. Zimmermann for consistently going above and beyond to assist me. Tillhub.de has truly set a high standard for customer care, making my overall experience with them incredibly positive and satisfying. I highly recommend their services to anyone in search of not only a reliable platform but also exceptional customer support. R
R. Hohmann
Unmatched Customer Service and Support at TillHub
Sharing my exceptional experience with the team at TillHub, I must highlight their unparalleled customer service. Whenever I encounter any issue, a simple call is all it takes to receive patient and expert assistance. A special shoutout to the affable Mr. Zimmermann, whose support has been invaluable. TillHub truly sets the bar high when it comes to customer satisfaction. Thank you for going above and beyond to ensure a seamless experience. H
Haimerl Johanna
Unparalleled Service and Dedication: A Heartfelt Thanks to Herrn Lehmann and Tillhub.de
I am ecstatic to express my immense satisfaction with the exceptional service delivered by Herrn Lehmann at Tillhub.de. His unwavering patience, courteous demeanor, and unwavering attention to detail during our recent interaction have left an indelible impression on me. Herrn Lehmann not only actively listened to our concerns but also went above and beyond to ensure that our improvement requests were promptly and effectively addressed. The level of dedication and genuine care showcased by Herrn Lehmann is truly commendable and undoubtedly sets a sterling example in the realm of customer service. With deepest gratitude, I extend warm greetings from Niederbayern to Herrn Lehmann and the entire Tillhub.de team for their exemplary commitment to customer satisfaction. Sincerely, Frau Haimerl and the WolferstetterKeller Team
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Introduction
Tillhub.de is a leading retail management system that provides comprehensive solutions for small and medium-sized businesses. With its user-friendly interface and advanced features, Tillhub.de aims to streamline operations and optimize efficiency in retail and hospitality sectors. From inventory management to sales analytics, Tillhub.de offers a wide range of tools to support businesses in their day-to-day operations.Pros and Cons
Pros:- Intuitive and user-friendly interface
- Comprehensive retail management features
- Flexible pricing options
- Efficient inventory management capabilities
- Powerful sales analytics and reporting
- Seamless integration with various hardware devices
- May require a learning curve for new users
- Some advanced features may be overwhelming for small businesses
- Limited customization options for the interface