Users Voice for Timberland

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Timberland Overall rating
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Review article published on: 25 Oct 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 2.2 5 5
Jan 2023 5 1.3 5 5 4.6 2.6
Feb 2023 5 5 3.4 1.3 5 5
Mar 2023 5 5 3.1 1.2 5 5
Line Chart for Rating of peer stores

Detailed Timberland Review by

Introduction is a popular e-commerce website that specializes in outdoor wear and footwear. The website offers a wide selection of high-quality products that are designed for both men and women. is a part of the Timberland company, which was founded in 1952 in the United States. The company has grown into an international brand, with stores and retail partners across the globe.

Pros and Cons

Pros: - Wide selection of high-quality products - Affordable prices - Free shipping available - Easy returns and exchanges - Responsive customer service Cons: - Limited selection of sizes for some products - Limited customization options

User Experience

The user experience on is simple and straightforward. Users can easily browse products by category, brand, or price range. The website also offers helpful features such as size charts, customer reviews, and product recommendations. Overall, users will have a pleasant experience shopping on

Pricing and Value for Money

The prices of products on are affordable and competitive compared to other similar e-commerce websites. The website also offers promotions and discounts regularly, making it even more affordable for users. The value for money is excellent, as the products are high-quality and durable.


Some popular alternatives to include REI, Patagonia, and The North Face. These websites offer similar products and are known for their high-quality products.

Customer Service

The customer service on is responsive and helpful. Users can easily contact customer service through email or phone, and they will receive a quick and helpful response. The website also offers a comprehensive FAQ section and other helpful resources.

Product Quality and Selection

The product quality on is excellent, as the website offers high-quality products that are durable and long-lasting. The selection of products is also impressive, with a wide range of outdoor wear and footwear for men and women.

Website Usability

The website usability on is excellent, as the website is easy to navigate and use. The website also loads quickly and offers helpful features such as search filters and product recommendations.

Returns and Exchanges

The returns and exchanges policy on is easy and user-friendly. Users can easily initiate a return or exchange through the website, and they will receive a prompt response. The website also offers free returns and exchanges within a certain time frame.

Promotions and Discounts offers regular promotions and discounts, making it more affordable for users. Users can easily find these promotions on the website's homepage or through email newsletters.

Reputation has a good reputation for its high-quality products and excellent customer service. The website has also received positive reviews from customers and professional reviewers.

Payment Options offers a range of payment options, including credit/debit card, PayPal, and bank transfer. These payment options are secure and easy to use.

Loyalty Programs offers a loyalty program that rewards users with points for their purchases. Users can redeem these points for discounts, free shipping, and other rewards.

Customer Reviews

The customer reviews on are generally positive, as users praise the high-quality products and responsive customer service. Some users have also noted the limited selection of sizes for some products.

Community Involvement is actively involved in community activities and environmental initiatives. The company is committed to sustainability and ethical business practices.

Shipping and Costs offers free shipping for all orders over a certain amount. The shipping costs for orders below this amount are reasonable and affordable. The website also offers express shipping options for an additional fee. Overall, is an excellent e-commerce website for users looking for high-quality outdoor wear and footwear. The website offers a wide selection of products, affordable prices, and excellent customer service. The website also prioritizes sustainability and community involvement, making it a reputable and trustworthy brand.

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