Users Voice for Tjc

25% users rated Terrible
5% users rated Poor
2% users rated Average
3% users rated Very Good
64% users rated Excellent
Pie Chart Review Representation for Tjc
Tjc Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 23 Sep 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3.8 2.4 4.5 3 5
Dec 2022 2 5 5 5 5 5
Jan 2023 5 4.2 1.7 4.1 5 2
Feb 2023 3.3 5 5 5 1.8 1
Mar 2023 3.3 5 5 5 5 5
Line Chart for Rating of peer stores

tjc.co.uk

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Detailed Tjc Review by

Introduction

TJC.co.uk is a popular online shopping destination that offers a wide range of products, including jewellery, fashion accessories, home decor, beauty products, and more. The website was launched in 2006 and has since then grown to become a one-stop-shop for high-quality products at affordable prices.

Pros and Cons

One of the biggest advantages of shopping at TJC.co.uk is the wide variety of products available. The website offers a diverse range of products at reasonable prices. However, the frequent promotions and discounts offered by the website may confuse some users. Additionally, some areas may have limited delivery options which can cause inconvenience.

User Experience

The TJC.co.uk website is intuitive and user-friendly, making it easy for users to navigate and find what they need quickly. The site is well-organized, and the search feature makes searching for specific products a breeze.

Pricing and Value for Money

The prices on TJC.co.uk are competitive and offer excellent value for money for customers interested in high-quality products that won't break the bank. The website frequently offers discounts and promotions, making it even more attractive to bargain hunters.

Alternatives

Some of the alternatives to TJC.co.uk include H.Samuel, Ernest Jones, and Pandora. However, TJC.co.uk stands out from the competition with its extensive product range and affordable prices.

Customer Service

TJC.co.uk has an excellent customer service team that is easily accessible through a variety of channels, including email, phone, and live chat. They are always available to answer customer queries and help resolve any issues.

Product Quality and Selection

TJC.co.uk offers an extensive selection of high-quality products, including jewellery, fashion accessories, home decor, and beauty products. The products are sourced from reputable brands and suppliers, ensuring that the quality meets the high standards expected by customers.

Website Usability

The TJC.co.uk website is well-designed, easy to navigate, and user-friendly. The site is optimized for mobile devices, making it easy for customers to shop on their smartphones or tablets.

Returns and Exchanges

TJC.co.uk has a clear and concise returns policy that allows customers to return items within 30 days of purchase. The website provides detailed instructions on how to initiate a return, and customers can track the status of their return online.

Promotions and Discounts

TJC.co.uk offers frequent promotions and discounts that are available to all customers. The website also has a clearance section that features heavily discounted products.

Reputation

TJC.co.uk has a positive reputation among customers for its excellent customer service, high-quality products, and affordable prices. The website has an excellent rating on Trustpilot, with the majority of customers expressing high levels of satisfaction.

Payment Options

TJC.co.uk offers a variety of payment options, including credit and debit cards, PayPal, and Klarna. This makes it easy for customers to pay for their purchases in a way that suits them.

Loyalty Programs

TJC.co.uk does not currently offer a loyalty program. However, the website offers plenty of discounts and promotions that are available to all customers.

Customer Reviews

TJC.co.uk has a large number of customer reviews available on its website, which can help customers make informed purchasing decisions. The website also has a section dedicated to customer reviews, where customers can leave their feedback and share their shopping experiences.

Community Involvement

TJC.co.uk has been involved in various charitable initiatives over the years, including supporting children's charities and providing aid to communities affected by natural disasters.

Shipping and Costs

TJC.co.uk offers a variety of shipping options, including standard, express, and international shipping. The cost of shipping varies depending on the delivery option chosen and the location. However, free shipping is available on some orders, making it even more appealing to customers.

Tjc Recent User Reviews

User Rating

5 stars

62

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Reviewer Name: Yvonne jones

Review Submission Date: 2023-02-04

Review Title: My heavy weight blanket turned up very…
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Review Description: My heavy weight blanket turned up very quickly put it on my bed to my armament I slept all night and I was warm and cozy and every night since I have slept well.

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Reviewer Name: Brenda Padgham

Review Submission Date: 2023-02-04

Review Title: Disgusted
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Review Description: You charged me £2 99 for delivery of an item costing £6 98 and as I found it unsuitable and returned it you then charged me £3 99 for returning it so I got a refund of £2 50 Terrible customer service feel I was robbed and on complaining you will not do anything so I have paid for an item you will re-sell and I have got a measly £2 50 back.

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Reviewer Name: customer

Review Submission Date: 2023-02-04

Review Title: I just the style of your jewellery
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Review Description: I just the style of your jewellery, everybody has a choice,I been buying my jewellery from your company TJC a long time on and off.It good value for the price, I’m really satisfied, and there is no qualms in returning and replacing or giving once money back

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Reviewer Name: Sandra Garland

Review Submission Date: 2023-02-03

Review Title: I have purchased a electrical two…
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Review Description: I have purchased a electrical two burner cooker plate.I have not used it yet, but sure it will be fine.Also I purchased sterling silver 25 carat V shaped ring. Well worth the money. The same design set in 9 carat miniscule amount of gold priced at £300.Thank you again

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Reviewer Name: Patricia

Review Submission Date: 2023-02-03

Review Title: My one stop shop
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Review Description: I have had Great experience's with this Company, over the years I have been with them.I am happy with my products I have bought and if there has any problems they have been dealt with quickly. But the best is everything is delivered to my door. Everything for me is Great.

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Reviewer Name: mrs j maidens

Review Submission Date: 2023-02-03

Review Title: Very frustrated with payments declined…not using correct card
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Review Description: Very frustrated with payments declined ever time my budget payments are due, always using wrong card & I keep having to contact you via phone calls or emails to tell you of correct card to use but no one does anything about it. Please could someone take the old card off my account. This has gone on from begging of December 2022

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Reviewer Name: rosemary

Review Submission Date: 2023-02-03

Review Title: i had a lot of problems with…
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Review Description: i had a lot of problems with deliveries ended up having my money returned to my bank it dosnt make me want to order in case it happens again not just one order but a few orders i made not delivered but i was refunded cash

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Reviewer Name: Kevin Wheatley

Review Submission Date: 2023-02-03

Review Title: Terrible customer service
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Review Description: Put in an order number 0027721725 recieved by evri on 20th no update after 22nd no item delivered 3 phone calls to tjc still no item just keep telling me its being investigated and to ring back. How many times do I have to ring to be told the same thing i just want my money back and they are giving me the run around won't recommend customer service no good

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Reviewer Name: STELLA

Review Submission Date: 2023-02-03

Review Title: Bought a coral ring lovely ring and…
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Review Description: Bought a coral ring lovely ring and deep red colour. But the metal really weak. Bend where coral mounted the ring. Do love it only tried on but believe it will snap on with first wear. Would of paid alot more for better quality. Such a shame.

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Reviewer Name: Anita

Review Submission Date: 2023-02-02

Review Title: Orders not received
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Review Description: I did not receive two of my orders, had to order again, but not at the same price - the price was higher as the items were not on sale anymore and one item was sold out. I am now waiting for the third order. Hopefully it will arrive this time.

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