Users Voice for Toguard

33% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
56% users rated Excellent
Pie Chart Review Representation for Toguard
Toguard Overall rating
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User Interface
Quality

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Review article published on: 31 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.2 1 4.5 4.4 4.8 1.8
Oct 2022 5 1 4 4.6 4.3 2.8
Nov 2022 5 1 4.2 4.2 2.4 2
Mar 2023 5 5 5 5 5 5
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toguard.cc

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Detailed Toguard Review by

Introduction:

Toguard.cc is a leading online retailer of high-quality dashcams, backup cameras, and other car electronics. Founded in 2010, Toguard has quickly gained a reputation for offering affordable products without sacrificing quality. With over 10 years of experience in the automotive industry, Toguard.cc has become a popular choice among drivers seeking reliable and user-friendly car electronics.

Pros and Cons:

One of the biggest pros of shopping on Toguard.cc is the extensive selection of products available. Whether you're looking for a front and rear dashcam or a backup camera for your RV, you're sure to find it on Toguard. In addition, Toguard's customer service is known for being responsive and helpful. However, one drawback is that Toguard's products can be hit or miss in terms of quality. While most customers have had positive experiences with their purchases, some have reported issues with defective or quickly failing electronics.

User Experience:

Navigating Toguard.cc is straightforward, as the website is well-organized and easy to use. The search function makes finding products a breeze, and the product descriptions are detailed and informative. Toguard offers various payment options, including PayPal and credit cards. Shipping is free on most orders and, depending on your location, your purchase should arrive in 7-10 business days.

Pricing and Value for Money:

Toguard offers competitive pricing on most products, with some of the cheapest dashcams and backup cameras on the market. However, as previously mentioned, the quality of some products may not be worth the low price. While Toguard does offer a one-year warranty on their products, some customers have reported difficulties with their return process.

Alternatives:

If you're in the market for car electronics but not sold on Toguard, some popular alternatives include Blackvue, Garmin, and Thinkware. While these brands may be more expensive, they are known for their reliability and high-quality products.

Customer Service:

Toguard's customer service is known for being responsive and helpful. They offer a one-year warranty on their products and have a return policy in place if you're not satisfied with your purchase. However, some customers have reported difficulty with the return process and have had trouble getting in touch with customer service.

Product Quality and Selection:

Toguard offers a wide selection of car electronics, from dashcams to backup cameras to GPS trackers. While their products can be budget-friendly, some customers have reported issues with the quality of their purchases. However, Toguard's high-end products, such as their front and rear dashcams, have received positive reviews for their reliability and video quality.

Website Usability:

Toguard.cc is easy to navigate and well-organized. The website is user-friendly and makes finding products straightforward. However, some customers have reported issues with the checkout process and have struggled to complete their purchases.

Returns and Exchanges:

Toguard offers a one-year warranty on their products and has a return policy in place. However, some customers have reported difficulty with the return process and have had trouble getting in touch with customer service.

Promotions and Discounts:

Toguard occasionally offers promotions and discounts, such as holiday sales or anniversary discounts. You can sign up for their newsletter to stay up-to-date on their current offerings.

Reputation:

Toguard has a mixed reputation among customers. While some have had positive experiences with their purchases, others have reported issues with the quality of their products and difficulties with customer service. However, Toguard has been in business for over 10 years and has established a reputation for offering budget-friendly car electronics.

Payment Options:

Toguard accepts various payment options, including PayPal and credit cards. They offer a secure checkout process and do not store credit card information.

Loyalty Programs:

Toguard does not currently offer a loyalty program.

Customer Reviews:

Customer reviews of Toguard's products can be found on their website and on various review sites such as Trustpilot. While some reviews are positive, others have reported issues with the quality of their purchases.

Community Involvement:

Toguard does not have any notable community involvement or social responsibility initiatives.

Shipping and Costs:

Toguard offers free shipping on most orders, with some exceptions for bulky or heavy items. Shipping times vary by location but should take 7-10 business days. Expedited shipping is available for an additional fee.

Toguard Recent User Reviews

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Reviewer Name: Ali Ansari

Review Submission Date: 2022-11-05

Review Title: Thanks for great service
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Review Description: Thanks for great service

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Reviewer Name: Jim Woodhouse

Review Submission Date: 2022-04-27

Review Title: Great customer service, and very pleased with product.
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Review Description: Purchased a wildlife camera back in 2020. The camera works very well, and has given me some great shots. I have emailed customer service on 2 occasions, one of which was recently. Both times I received a response within 12 hours, with details and a picture attached on how to resolve my query. For me Toguard have provided a great service, even a couple of years after purchase. Highly recommended!

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Reviewer Name: Rick C. West

Review Submission Date: 2022-04-01

Review Title: Professional service provided by Toguard and their employee.
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Review Description: I want to say thank Amy [Toguard employee] very much, not only for replacing my defective Toguard digital trail camera, but for her patience and professional help. After 7 months of use, the camera malfunctioned. I contacted Toguard online and dealt with this customer service employee. I was couriered a new replacement camera, which got lost in route. A 2nd replacement camera was sent by Amy, which arrived in 2 days. I am happy both with the product and the professional service provided by Toguard and their employee. Rick C. West, Canada

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Reviewer Name: Kevin Grents

Review Submission Date: 2021-12-31

Review Title: Avoid
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Review Description: The dash cams break easily and warranty and customer service is non existent. Avoid if possible and go with another manufacturer.

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Reviewer Name: Abdullah Ilahi

Review Submission Date: 2021-10-20

Review Title: No customer service!
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Review Description: Their products and innovativeness alone is 5stars, but their garbage customer service, no customer service at all leaves me to take of 2 stars. I ordered the rear view camera product on Amazon, and for some reason they removed it off Amazon days later, so I contacted them, asking for simple mounting instructions in hope of an answer. I need to mount it over something else, not my rear view mirror preferably on the dash, still no reply heading into a month 2. If you can find a company you like, pick them over this.

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Reviewer Name: Greta

Review Submission Date: 2021-09-29

Review Title: No actual warranty or customer service
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Review Description: No actual warranty or customer service, no one replies

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Reviewer Name: John Ramsey

Review Submission Date: 2021-06-01

Review Title: My dashcam arrived on time and in good…
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Review Description: My dashcam arrived on time and in good condition. Very easy to setup and use.

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