Users Voice for Tokyotreat

6% users rated Terrible
2% users rated Poor
1% users rated Average
4% users rated Very Good
87% users rated Excellent
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Tokyotreat Overall rating
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Review article published on: 14 Sep 2019

Last updated by on 06 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Nov 2022 5 5 4.9 1 4.2 3.3
Dec 2022 4.5 5 5 5 5 5
Jan 2023 5 2 4.8 1 3.3 2.7
Feb 2023 4.4 1 5 5 5 3
Mar 2023 4.6 5 5 5 5 5
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Detailed Tokyotreat Review by

Introduction

TokyoTreat is a monthly subscription service that delivers various Japanese snacks and candies straight to your door. If you love trying out different flavors and discovering new treats, TokyoTreat is the perfect way to expand your palate and experience authentic Japanese snacks.

Pros and Cons

Pros:
  • Wide range of high-quality Japanese snacks and candies
  • Affordable subscription plans with free shipping
  • Customizable plans to fit your snacking needs
Cons:
  • Some items may not be to everyone's liking
  • International shipping may take longer than expected

User Experience

The TokyoTreat website is user-friendly and easy to navigate. Customers can customize their subscriptions, check out the latest snack trends, and browse hundreds of different items. The website design is sleek and modern, making the user experience enjoyable and hassle-free.

Pricing and Value for Money

TokyoTreat offers three different subscription plans: Classic (starting at $24.99), Premium (starting at $34.99), and World (starting at $44.99). Each plan includes free shipping to anywhere in the world. The value for money with these plans is great, as customers receive a variety of high-quality Japanese snacks and candies each month.

Alternatives

Some alternative snack subscription services include Bokksu and Snakku. Both of these services offer Japanese snacks and candies, but with different subscription plans and pricing options.

Customer Service

TokyoTreat has excellent customer service, with a responsive and friendly team ready to answer any questions or concerns. Customers can reach out via email or through the TokyoTreat social media channels.

Product Quality and Selection

The products offered by TokyoTreat are of high quality and chosen carefully to ensure they are authentic and representative of Japanese culture. The selection is diverse, featuring a range of snacks and candies that are popular in Japan.

Website Usability

The TokyoTreat website is easy to use, with clear navigation and well-organized content. Customers can easily browse, select, and customize their subscriptions, as well as access information about the different snack categories available.

Returns and Exchanges

TokyoTreat does not offer returns or exchanges for their subscription plans. However, if customers receive damaged or defective items, they can contact customer service for a replacement.

Promotions and Discounts

TokyoTreat offers promotions and discounts to customers through their social media channels, email newsletters, and website. These discounts can range from a percentage off the subscription price to free gifts with purchase.

Reputation

TokyoTreat has a great reputation, with many customers raving about the quality and selection of their snacks. The company has been featured in various publications and websites, and has received positive reviews from bloggers and influencers.

Payment Options

TokyoTreat accepts various payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

TokyoTreat has a loyalty program called TokyoTreat Rewards, which allows customers to earn points for subscribing, reviewing products, and referring friends. These points can then be redeemed for free snacks and gifts.

Customer Reviews

Customer reviews for TokyoTreat are overwhelmingly positive, with many praising the authenticity and variety of the snacks. Customers also appreciate the customer service and fast shipping.

Community Involvement

TokyoTreat is active on social media, engaging with their followers and sharing content related to Japanese snacks and culture. They also support various community initiatives and events related to Japanese culture.

Shipping and Costs

TokyoTreat offers free shipping to anywhere in the world for all of their subscription plans. Shipping times may vary depending on the customer's location, but most orders arrive within 2-4 weeks.

Tokyotreat Recent User Reviews

User Rating

5 stars

251

4 stars

23

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Reviewer Name: Aleksandra Ribakova

Review Submission Date: 2023-02-04

Review Title: Very delicious
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Review Description: Very delicious, I like the anime concept. The chips taste amazing and I like take it some many different kit kats that I can taste.

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Reviewer Name: Katie Thomas

Review Submission Date: 2023-02-03

Review Title: Snack attack!
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Review Description: Such fun snack variety. I’m always excited to open my monthly box!

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Reviewer Name: M. Quach

Review Submission Date: 2023-02-03

Review Title: Perfect!
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Review Description: Perfect!! Love the variety of snacks in the boxes. (2nd month now looking forward to see whats in the box).

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Reviewer Name: Mikey Bradshaw

Review Submission Date: 2023-02-02

Review Title: New Years is great for japanese snacks
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Review Description: All the food and selection was great, the customer service is amazing and the ease of use for the website is great, the only problem i have is shopping time, so it is agreat service overall

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Reviewer Name: Bianca

Review Submission Date: 2023-02-01

Review Title: Worth it
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Review Description: It's a good mix of snacks both salty and sweet. There are a few larger/full size treats and more smaller items. You get one drink and a fancy cup ramen. I've never had anything that was gross or expired.

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Reviewer Name: Tracie Wilson

Review Submission Date: 2023-02-01

Review Title: Impressive amount of snacks!
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Review Description: I didn’t know what to expect, but the box is completely full of interesting snacks. There are very few things that I just didn’t care for, most of them are fantastic! I did enjoy trying all the new things, even though some of the flavors weren’t to my taste. It is definitely a great experience.

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Reviewer Name: Paris Harrison

Review Submission Date: 2023-01-31

Review Title: Quality box!
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Review Description: The box and packaging was amazing, with its unique design. The snacks were great and high quality too. However it's unfortunate that there was miscommunication when it came to getting my box. The status on the website never updated and even still now is yet to update! Overall it would have been a 5/5 if it was for shopping troubles.

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Reviewer Name: Cristina Morris

Review Submission Date: 2023-01-31

Review Title: A good variety of snacks I love that it…
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Review Description: A good variety of snacks I love that it comes with a drink and instant noodles

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Reviewer Name: not fake

Review Submission Date: 2023-01-30

Review Title: Bit of a wait, but good
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Review Description: It took a bit longer than average, but it arrived safe and sound, and looks super yummy

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Reviewer Name: Kerr Ingram MajesticSlowking

Review Submission Date: 2023-01-28

Review Title: Worst sub box Ive had
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Review Description: I got a subscription back in November, the first box a got was the December Christmas box and it was very poor. The selection and quality of the items was undervalued and none of the items had been stored properly. Skip ahead a little bit and they are now sending me my February box, yea they did skip ahead and FORGOT MY JANUARY BOX.They are a rip off, the delivery companies used are crap the products are poor and they dont even give you a box a month