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5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 08 Oct 2019

Last updated by on 06 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 5 3 5 1.3 5
Feb 2023 5 4.4 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Tom-tailor Review by


Tom Tailor is a German fashion company that offers trendy and affordable clothing for men, women, and children. The brand has gained a solid reputation in the industry for providing high-quality products that are both fashionable and functional. is the Russian website of Tom Tailor, which offers a wide range of products to cater to the fashion needs of the Russian market.

Pros and Cons

Pros: - Affordable prices - Wide selection of products - Good quality of products - Free shipping on orders above a certain amount - Easy returns and exchanges Cons: - Limited sizes available for some products - Limited payment options

User Experience provides a user-friendly experience, with a simple interface and easy navigation. The website is available in Russian, which makes it easy for Russian customers to browse and shop. The website is also optimized for mobile devices, making it accessible for customers who prefer to shop on their phones.

Pricing and Value for Money

Tom Tailor offers affordable prices for high-quality products. The pricing of the products is competitive and offers excellent value for money. Additionally, the website frequently offers promotions and discounts, making their products even more affordable.


Some alternative fashion brands that offer products similar to Tom Tailor in Russia include Zara, Mango, H&M, and Pull & Bear.

Customer Service

Tom Tailor's customer service team is knowledgeable and friendly, providing prompt assistance to any queries, requests, or concerns. Customers can contact the team via email, live chat, or phone.

Product Quality and Selection

Tom Tailor offers a wide range of products, including clothing, shoes, and accessories for men, women, and children. The quality of their products is high, with a focus on durability and functionality. The brand offers a variety of styles, from casual to formal, ensuring that customers can find products that meet their fashion needs.

Website Usability website is easy to use, with a simple interface that makes it easy for customers to browse and shop. The website is also optimized for mobile devices, ensuring that customers can shop on their phones or tablets.

Returns and Exchanges

Tom Tailor offers a hassle-free returns and exchanges policy. Customers can easily return or exchange products within the stated time frame by contacting the customer service team.

Promotions and Discounts

Tom Tailor frequently offers promotions and discounts on their products, making their already affordable prices even more tempting for customers.


Tom Tailor has gained a solid reputation in the fashion industry for providing high-quality and trendy products at affordable prices. The brand has a loyal customer base in Russia, demonstrating the trust that customers have in the brand.

Payment Options

Tom Tailor offers limited payment options, with only credit card and PayPal options available for customers.

Loyalty Programs

Tom Tailor does not have a loyalty program in Russia at the moment.

Customer Reviews

Customers generally speak positively about their shopping experiences on, praising the quality of the products and the affordability of prices.

Community Involvement

Tom Tailor is committed to sustainability and social responsibility, actively participating in initiatives such as the BSCI (Business Social Compliance Initiative) and the Fair Wear Foundation.

Shipping and Costs

Tom Tailor offers free shipping on orders above a certain amount. The shipping costs for orders below the applicable free-shipping threshold are affordable and reasonable, ensuring that customers can get their products delivered at a reasonable cost. In conclusion, offers an excellent shopping experience for Russian customers, with a wide range of high-quality and affordable products. The brand's commitment to sustainability and social responsibility is an added bonus, demonstrating the willingness of the brand to make a positive impact on society. While the brand's payment options may be limited, their customer service and returns and exchanges policies make up for it. Overall, is a great option for customers looking for stylish and affordable fashion products in Russia.