Users Voice for Tommy

0% users rated Terrible
100% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Tommy
Tommy Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Tommy Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 23 Nov 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4 1.4 5 1.7
Jul 2022 5 1.3 4.1 1.2 4.4 2.7
Aug 2022 5 1.3 3.3 1.1 2.8 2
Mar 2023 2 1 3.8 1.4 4.5 2.2
Line Chart for Rating of peer stores

tommy.com

paypal.com

banggood.com

agoda.com

greenmangaming.com

dhgate.com

Detailed Tommy Review by

Introduction

Tommy Hilfiger is a globally recognized lifestyle brand famous for its classic and timeless designs. Tommy.com is its official website that offers various collections of apparel, footwear, and accessories for men, women, and children. The website has a clean and easy-to-navigate layout that showcases the brand's classic aesthetic.

Pros and Cons

The website's pros include its user-friendly interface, high-quality product images, and a wide variety of products. On the downside, the website's pricing may not always be affordable for some customers. Furthermore, some products may not be available in all sizes.

User Experience

Tommy.com offers an excellent user experience, with its quick and easy navigation and detailed product descriptions. The website also provides customers with suggestions for similar items and a wishlist. Additionally, users can sign up for an account to receive exclusive discounts and deals.

Pricing and Value for Money

Tommy Hilfiger's products are generally priced at a premium, aligning with its brand image to reflect luxury and superior quality. However, customers may also find affordable options on the website, particularly during sales and promotions.

Alternatives

Customers looking for alternatives to Tommy Hilfiger may consider Ralph Lauren, Calvin Klein, and Lacoste, among others.

Customer Service

Tommy Hilfiger's customer service team is available to assist customers with any queries or concerns they may have. The website also provides a comprehensive FAQ section to help customers find answers to their questions immediately.

Product Quality and Selection

Tommy Hilfiger is widely known for its exceptional quality and expert craftsmanship, and its products reflect those values. The brand's selection includes a broad range of apparel, footwear, and accessories that cater to different tastes and styles.

Website Usability

Tommy.com is user-friendly, allowing customers to navigate the site quickly and efficiently. The interface is intuitive, with a simple search function and clear product categories.

Returns and Exchanges

Tommy Hilfiger offers a straightforward returns policy, allowing customers to return unworn items within 30 days of purchase. An online returns process is available to customers, who are responsible for shipping costs.

Promotions and Discounts

The website offers frequent promotions and discounts on its products, including free shipping and percentage discounts. Customers can sign up for Tommy Hilfiger's loyalty program, Tommy Hilfiger Rewards, to receive exclusive deals and rewards.

Reputation

Tommy Hilfiger has a strong reputation as a well-respected fashion brand with a global reach. Its brand image reflects its luxury, quality, and timeless designs, making it a popular choice for customers worldwide.

Payment Options

Tommy Hilfiger accepts various payment methods, including major credit cards, debit cards, and PayPal. The website employs secure payment processes, ensuring customers' safety when making payments.

Loyalty Programs

Tommy Hilfiger Rewards is the brand's loyalty program, offering customers exclusive deals and rewards, including free shipping, birthday discounts, and access to private sales.

Customer Reviews

The website allows customers to leave reviews and ratings for products, providing helpful information for future customers.

Community Involvement

Tommy Hilfiger is actively involved in various philanthropic endeavors, including partnerships with nonprofit organizations and funding educational programs.

Shipping and Costs

Tommy Hilfiger offers standard and express shipping options, with costs depending on the shipping destination and chosen shipping method. The website also offers free shipping for orders exceeding a certain amount.

Tommy Recent User Reviews

👤

Reviewer Name: Mark

Review Submission Date: 2020-08-15

Review Title: Returns No good.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Returns No good.Have used this company a few times. Had toreturn a belt and the Customer service department is just No good. Have not replied to me and now stuck with belt that was sent to small. Will claim money back via Credit card. Wont but from online again.

Gainers

Losers

Related Store

Related Categories