Toofaced Reviews

Voted Excellent (5/5)

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43 Reviews

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74% users rated Terrible
5% users rated Poor
5% users rated Average
9% users rated Very Good
7% users rated Excellent
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C Crystal Alpert
47 days ago

Unveiling the Reality: A Genuine Testimonial for Too Faced

Dear Too Faced team, I felt compelled to share my experience as a concerned mother who deeply values honesty and transparency in beauty products, especially those meant for gifting. When I purchased your lip gloss as a birthday surprise for my daughters, little did I know that it would lead to a distressing allergic reaction that extended far beyond our lips. The momentary joy of applying the gloss turned into fear as my daughters and I witnessed the reaction spread rapidly across our faces. Despite following the application instructions diligently, the aftermath left us with swollen chin, cheeks, nose, and mouth area. As a seasoned user of various beauty products, I was shocked that such a severe allergic reaction could occur, particularly when it had never happened before. Being a medical professional, and with my husband being a GP, we recognized the gravity of the situation and acted promptly, thanks to having antihistamines at hand. The speed at which the reaction escalated was truly alarming, nearly leading us to seek emergency medical attention for fear of anaphylaxis. Upon researching further, I discovered numerous similar stories online, echoing our shared ordeal. This led me to question the adequacy of the product warnings and the ethical responsibility towards consumer safety. In a world where allergies are prevalent, it is crucial to provide comprehensive information to prevent such unforeseen consequences. Regrettably, I have discarded the product, and my children have learned a valuable lesson about being cautious with their beauty choices. The trust we once had in your brand has been shaken, leaving us hesitant to consider your products in the future. My intention in sharing this testimonial is not to criticize but to advocate for clearer labeling and heightened awareness regarding potential adverse reactions. As consumers, we deserve to make informed decisions, especially when it concerns our well-being. Sincerely, Crystal Alpert
R R J
94 days ago

Embracing Ethical Choices

In my quest for cruelty-free beauty products, I came across toofaced.com. However, my excitement turned to disappointment upon discovering concerning issues within the company. It pains me to learn about the allegations against employees like Poppy Haighton in their Manchester branch. The lack of ethics and integrity in handling such sensitive matters is truly disheartening. As a consumer who values transparency and responsible practices, I cannot support a company that compromises on these essential principles. I urge Toofaced to address these issues promptly and take concrete steps towards creating a more ethical and inclusive work environment. My journey for quality products continues, but it must align with my values of compassion and fairness.
M Mrs M Purton
115 days ago

Transformed My Brow Game: A True Game-Changer!

I cannot contain my excitement after using the Super Fine Brow Detailer from the 'Too Faced' counter at Boots. This product has single-handedly transformed my entire brow game! It not only impeccably defines my eyebrows but also stays put all day long, which is a rare find in the world of brow products. As a first-time 'Too Faced' user, I am beyond impressed and now a devoted fan. This purchase has opened my eyes to the sheer quality and effectiveness of the brand, and I am eagerly looking forward to exploring more of their exceptional products. My heartfelt thanks to 'Too Faced' for creating such a remarkable product that has truly changed the way I approach brow grooming!
M Mrs M Purton
115 days ago

Transformed My Brow Game: Too Faced Super Fine Brow Detailer

I stumbled upon the Too Faced Super Fine Brow Detailer at Boots, and let me tell you, it's been a game-changer! This little gem has completely transformed my eyebrow routine. Not only does it define my brows with precision, but it also stays put all day long. As a first-time user of a Too Faced product, I can confidently say that I am beyond impressed. The quality and performance of this detailer have won me over, and I am already planning to explore more products from their line. If you're looking to elevate your brow game, look no further than the Too Faced Super Fine Brow Detailer. Trust me, you won't be disappointed!
J Jenn Smith
126 days ago

I ordered something 2 weeks ago from…

As a loyal customer of toofaced.com, I can confidently say that this brand has completely transformed my beauty routine with their high-quality products and exceptional customer service. I recently ordered a few items from their website, and I must admit that I was initially anxious about the shipping process after reading a negative review. However, to my surprise, my package arrived promptly within the specified timeframe. The products themselves were nothing short of amazing, exceeding my expectations in both quality and effectiveness. As a beauty enthusiast, the attention to detail in their formulations and packaging truly sets them apart. What truly sets toofaced.com apart is their commitment to customer satisfaction. The helpful and friendly customer service team promptly addressed a minor inquiry I had, further solidifying my trust in the brand. I'm incredibly impressed with my overall experience and will undoubtedly continue to support this brand. Thank you, toofaced.com, for consistently delivering exceptional products and service. Your dedication to quality and customer care has certainly won me over. I can't wait to explore more of your offerings in the future!
J Jenn Smith
126 days ago

I ordered one thing 2 weeks in the past from…

My assessment for toofaced.com I ordered one thing 2 weeks in the past from this web site. It stated it will likely be shipped in 1 to 2 days, I hold checking the order standing, and it says it is nonetheless within the warehouse. I want I learn the opinions earlier than ordering from this website! I hope it comes ultimately!
T Tracy Lee
178 days ago

DO NOT get mascara primer !

When I first visited toofaced.com, I was drawn to their Better Than Sex mascara. Excited to enhance my lash game, I also decided to try out the mascara primer. However, I was left utterly disappointed. The primer did not live up to its promises, and I feel compelled to share my experience to prevent others from wasting their money. Let me spare you the trouble: do not get the mascara primer. Despite high hopes, it made absolutely no difference in the appearance of my lashes. To put it simply, I saw no tangible benefit to using the primer alongside the Better Than Sex mascara. I even wished I could upload a photo as evidence – one eye with primer and one without – to show the negligible impact it had. While the Better Than Sex mascara itself lived up to its hype, complete with its volumizing and lengthening effects, the primer failed to complement its performance. As a passionate fan of makeup, I've always sought products that deliver noticeable results, and unfortunately, the mascara primer fell short in every aspect. The disappointment I felt after investing in the mascara primer prompted me to share this warning with others. I believe that beauty enthusiasts deserve truthful and transparent experiences with products, and my experience with the mascara primer may help others make informed decisions. In conclusion, if you are considering purchasing the mascara primer from Too Faced, I strongly advise against it. Instead, invest solely in the Better Than Sex mascara to achieve the stunning, luscious lashes you desire. It's a decision you won't regret, unlike the regret I felt after trying the underwhelming primer.
V Viv
183 days ago

Unveiling the Truth About My Experience with Toofaced.com’s Mascara

When I first stumbled upon the Better Than Sex mascara on Toofaced.com, I was beyond excited. The promising description and countless positive reviews had set my expectations sky-high. However, upon trying it out, I was met with sheer disappointment. The product, which boasted about delivering unbelievable length to lashes, fell short in more ways than one. Despite my initial enthusiasm, the mascara failed to live up to its alluring claims. As I eagerly anticipated voluminous and elongated lashes, I found myself grappling with clumpy and stubby outcomes instead. Even after attempting multiple applications, the promised length and separation were nowhere to be seen, leaving me disheartened and disillusioned. In the world of beauty products, finding an item that lives up to its hype is nothing short of a triumph. However, my encounter with the Better Than Sex mascara on Toofaced.com left me yearning for the advertised results, failing to deliver the satisfaction I had eagerly anticipated. This experience served as a poignant reminder of the importance of genuine product performance, especially in an industry teeming with grand promises and glossy marketing. In conclusion, while my excitement for trying out the Better Than Sex mascara knew no bounds, the reality of its performance left me let down. As a consumer, the gap between promise and reality is pivotal, and unfortunately, this product failed to bridge that divide for me.
V Viv
183 days ago

A Love Letter to Toofaced: Exceeding Expectations Every Bat of the Lash

I stumbled upon Toofaced in search of the perfect mascara, and let me tell you, it felt like destiny. Initially intrigued by the hype surrounding the Better Than Sex mascara, I took a leap of faith and ordered it. Expectations were high, but let me tell you, Toofaced didn't just meet them; they blew them out of the water. From the very first swipe, my lashes transformed into a work of art. No longer clumpy and stumpy but full, fluttery, and fabulously long. It was like a Cinderella moment for my eyes – pure magic in a tube. Toofaced, your mascara not only delivers on its promises but surpasses them. Every bat of the lash is a reminder of the impeccable quality and dedication to excellence that defines your brand. Thank you for giving me a reason to believe in makeup miracles. Toofaced, you truly live up to your name, and then some.
K Karo
194 days ago

They canceled the order saying that…

Experiencing Order Cancellation: My Honest Review of Toofaced.com Let me start by saying that my interaction with Toofaced.com left me feeling disappointed and frustrated. I had eagerly placed an order, only to receive an email informing me that it had been canceled. The reason given was that the price listed was supposedly incorrect, and selling the product at that price would result in a loss, which they claimed was not permissible by law. I found this explanation to be dubious, to say the least. It seemed more like an attempt to backtrack on a sale rather than a valid legal issue. This ordeal prompted me to report the matter to the Trade Inspection and the UOKiK. The last thing any consumer wants is to be on the receiving end of such unfair treatment, and as a customer who values transparency and ethical business practices, I felt compelled to take action. The entire experience left a sour taste in my mouth, and I couldn't help but feel that I had been let down by a brand I had previously held in high regard. As a consumer, I believe that honesty, integrity, and respect should form the bedrock of any company’s operations, especially when it comes to interacting with their customers. I understand that errors can occur, and prices may be listed incorrectly from time to time. However, how a company chooses to rectify such mistakes speaks volumes about its values and commitment to customer satisfaction. In this case, I was left feeling undervalued and unimportant as a customer. In conclusion, my encounter with Toofaced.com undoubtedly fell short of my expectations. As a conscientious consumer, I hope that my feedback serves as a catalyst for positive change within the company. Authenticity, fairness, and integrity should not be compromised, and I trust that Toofaced.com will take meaningful steps to uphold these principles in the future.
J JADWIGA
199 days ago

My order has been cancelled

Exceptional Customer Service Resolved My Issue Let me start off by saying that my initial experience with toofaced.com was disappointing. I had ordered a set of eyeshadows for my niece's birthday, only to have my order abruptly cancelled without any prior explanation. Naturally, I was utterly disappointed by this turn of events. However, my outlook changed drastically when I reached out to the customer service team at Too Faced. I was determined to get to the bottom of the issue, especially given the significance of the order for my niece's special day. I must say, their customer service team exceeded my expectations with their swift response and willingness to assist. Upon contacting them, I was greeted with nothing but empathy and understanding. They wasted no time in addressing my concerns and diligently investigated the root cause of the cancellation. It turned out that there had been a technical glitch in their system, which led to the automatic cancellation of several orders, including mine. I was assured that this would be rectified immediately, and they even offered to expedite the shipping process to ensure that the eyeshadows would arrive in time for the birthday celebration. True to their word, the team at Too Faced not only reinstated my order but also went above and beyond to express their apologies for the inconvenience I had experienced. To my surprise, they included a complimentary makeup bag and a personalized note for my niece, which truly showcased their commitment to delivering exceptional customer satisfaction. As a result of their prompt and outstanding effort to resolve the issue, my niece's birthday was saved, and she absolutely adored the eyeshadows. The quality of the products, combined with the exceptional customer service, has undoubtedly won me over as a loyal customer. I am genuinely grateful for the swift and considerate manner in which my concerns were handled, turning what could have been a disappointing experience into one that demonstrated the true essence of outstanding customer service. In conclusion, while the initial hiccup had the potential to mar my perception of toofaced.com, the incredible dedication and commitment displayed by their customer service team transformed my experience into an overwhelmingly positive one. I would wholeheartedly recommend Too Faced to anyone seeking not only high-quality makeup products but also a company that prioritizes customer satisfaction above all else.
L Laura
249 days ago

Been trying to chase them for a refund…

### Finally Found Relief After a Customer Service Ordeal My recent experience with Too Faced has been nothing short of frustrating. After making a purchase on their website, I found myself in a regrettable predicament, desperately chasing a refund that seemed unreachable. I've been a loyal Too Faced customer for quite some time, so when I encountered issues with my latest order, I expected prompt and efficient assistance. However, my attempts to contact their customer service team were met with silence. No responses to my emails, leaving me without my expected products and with a pending refund on my credit card. The lack of communication and disregard for my concerns left me feeling extremely dissatisfied and disheartened. As a consumer, I value transparency and prompt resolution of issues, yet it seemed that Too Faced had fallen short in delivering on these fronts. It's disappointing when a trusted brand fails to uphold its customer service standards. However, after persistently pursuing resolution, I finally received the attention and assistance I deserved. Despite the initial setbacks, I can confidently say that the matter was eventually resolved, and my faith in Too Faced has been restored. The products received were as delightful as expected, and the refund was processed without further delay. Although my initial encounter left me disheartened, the eventual turnaround and the quality of Too Faced products have reinstated my confidence in the brand. I look forward to indulging in their products once again, hopeful for smoother and more efficient experiences in the future. In conclusion, while my journey with Too Faced had its rocky moments, their eventual efforts to address my concerns and their exceptional products have reinstated my loyalty. I remain an advocate of their quality and look forward to continued satisfaction with their offerings.
L Laura
249 days ago

A Genuine Reflection of Customer Service: My Experience with Toofaced.com

As a loyal customer of Toofaced.com, I was disheartened when I encountered an issue with a purchase that required a refund. Despite my repeated attempts over several weeks to resolve the matter by email, I regrettably did not receive any response from the customer service team. This left me without the products I had eagerly anticipated and with a refund pending on my credit card. Feeling quite disappointed, I found it unsettling that my concerns were left unaddressed, leading me to question the level of customer care provided by the company. The lack of responsiveness overshadowed the positive shopping experiences I had previously enjoyed with Toofaced.com. In today's world, where customer service plays a crucial role in shaping brand perceptions, it is essential for companies to prioritize effective communication and swift issue resolution. While my experience may have been unsatisfactory, I remain hopeful that Toofaced.com will take proactive steps to enhance their customer service processes and ensure that no customer feels unheard or neglected in the future. Despite this recent setback, I appreciate the opportunity to share my honest feedback, as it underscores the importance of transparent and reliable customer service practices in fostering long-lasting relationships with valued patrons.
A AB
254 days ago

Exceptional In-Store Experience, Disappointing Online Purchase

Let me first start by saying that my recent experience with toofaced.com has left me feeling extremely disappointed. I typically prefer to shop in-store, but due to time constraints, I decided to give their online platform a chance. I placed an order for a concealer in the shade light beige, fully relying on the swatches provided on their website. The swatches, accompanied by their 'match to face system,' assured me that this shade would be a perfect match for my fair skin tone. However, when the product finally arrived after a lengthy 15-day wait, I was utterly shocked. The concealer, labeled as light beige, appeared anything but that. In reality, it was closer to a bright orange hue, resembling their shade ‘butterscotch’ rather than the one I had ordered. I immediately reached out to customer service and was disheartened to learn that my only option was to return the item at my own expense, and then place a new order. This meant not only losing out on the initial discount I had availed, but also enduring another extensive waiting period of up to 15 days for the replacement to arrive. I pride myself on taking responsibility for any errors I may make, especially when it comes to online shopping. However, in this instance, I felt as though I had been let down either by false advertising of the shades or by a genuine mistake in fulfilling my order. What compounded my frustration was that I had invested a significant amount of time in researching and watching videos of brand representatives swatching the same product, and none resembled the mismatched item I received. In conclusion, this experience has undeniably reaffirmed my preference for in-store shopping, where I have the ability to physically inspect and test products before making a purchase. The convenience of online shopping, in this case, was overshadowed by the inconvenience and disappointment of receiving an incorrectly labeled product. I sincerely hope that they address these issues to provide a more accurate representation of their products online, ensuring that customers can confidently make purchases based on their individual preferences and needs.
Z Zunaira Faiz
257 days ago

Glowing Praise for Too Faced Cosmetics: A Tale of Enchanting Packaging and Remarkable Quality

When it comes to Too Faced Cosmetics, I can't help but gush about my enchanting experiences with their products. I was truly taken aback by the plethora of negative reviews circulating about this brand because, in my opinion, they are undeniably one of the best in the market. Allow me to take you on a journey through the enchanting packaging and remarkable quality that defines Too Faced Cosmetics. Let's start with their packaging – it's the epitome of beauty, cuteness, and coquettish charm. From the moment I laid eyes on their products, I was captivated by the attention to detail and the whimsical aesthetic that sets them apart from the crowd. It's safe to say that their packaging alone adds an enchanting touch to their products, making them stand out in a sea of beauty brands. Every time I reach for a Too Faced product, it feels like indulging in a little luxury and glamour. Now, onto the aspect that often raises eyebrows – the price point. While Too Faced may not fall into the budget-friendly category, the value they offer for the price is truly exceptional. The quality of their products can easily rival that of luxury brands like Chanel or Dior, if not surpass them. When you invest in Too Faced, you're not just purchasing makeup – you're investing in top-tier quality that speaks for itself. The way their products elevate my beauty routine is simply unparalleled. And let's not even get started on the pigmentation. The blushes and lipsticks from Too Faced boast an outstanding level of pigmentation. The colors are vivid, bold, and long-lasting, giving me a confidence-boosting pop of color that lasts all day. The depth of pigmentation in their products is nothing short of remarkable and always leaves a lasting impression. Every application feels like a work of art, with colors that stay true and vibrant from day to night. In conclusion, I wholeheartedly stand by Too Faced Cosmetics as an exceptional brand that delivers on its promises. The negative reviews floating around simply do not align with the outstanding qualities present in their products. From the captivating packaging to the top-notch quality and impressive pigmentation, Too Faced has secured a special place in my beauty collection, and I have no doubt that it will continue to enchant beauty enthusiasts for years to come.

Introduction

Toofaced.com is a brand that has carved out a successful niche in the highly competitive beauty industry. Known for their fun, playful, and feminine products, Toofaced.com offers a wide variety of makeup and skincare items.

Pros and Cons

Pros:
  • Fresh and innovative product selection
  • Cruelty-free products
  • Free shipping on all orders over $50
  • Discounts and promotions on a regular basis
Cons:
  • Some products may be too pricey for some customers
  • The website's layout may be confusing for some customers
  • The limited range may not satisfy different skin tones and types

User Experience

Toofaced.com's user experience is generally positive. The website is easy to navigate, has helpful and detailed product descriptions, and provides free shipping for orders over $50.

Pricing and Value for Money

Pricing for Toofaced.com products ranges from affordable to expensive. While some items may be considered pricey, the quality and performance of their products make them a worthwhile investment.

Alternatives

When it comes to alternatives to Toofaced.com, customers can try Ulta, Sephora, and Macy's to find similar beauty products.

Customer Service

Toofaced.com's customer service is efficient and proactive when resolving any customer issues. Their customer service team can be contacted through email or phone call.

Product Quality and Selection

Toofaced.com's product quality is top-notch, with a wide range of makeup and skincare products to choose from. Their products are cruelty-free, with vegan options available for conscious customers.

Website Usability

The website is easy to navigate and user-friendly. The search function is helpful, with detailed descriptions and clear product images.

Returns and Exchanges

Toofaced.com accepts returns and exchanges from customers within 30 days of receiving the product. Products must be unopened and in their original packaging to qualify for a refund or exchange.

Promotions and Discounts

Toofaced.com has regular promotions and discounts for customers. Customers can find these deals on their website or by signing up for their newsletter.

Reputation

Toofaced.com has a good reputation within the beauty industry. Their products have been positively reviewed by beauty influencers and customers alike.

Payment Options

Toofaced.com accepts major credit cards, PayPal, and Apple Pay for payment options.

Loyalty Programs

Toofaced.com has a loyalty program that offers customers exclusive discounts and early access to launches.

Customer Reviews

Customer reviews on Toofaced.com are generally positive, with customers praising the product quality and customer service.

Community Involvement

Toofaced.com is involved in supporting various charitable causes, such as animal welfare and LGBTQ+ rights.

Shipping and Costs

Toofaced.com offers free shipping on all orders over $50. Standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days for an additional cost.