Users Voice for Toolswarehouse

10% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
90% users rated Excellent
Pie Chart Review Representation for Toolswarehouse
Toolswarehouse Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 30 Jul 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1 4.5 3.9 2.4 2.7
Oct 2022 5 1 4.7 4.7 2.6 5
Nov 2022 5 1 4.2 3.8 4 1
Mar 2023 1 5 5 5 5 5
Line Chart for Rating of peer stores

toolswarehouse.com.au

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Detailed Toolswarehouse Review by

Introduction

Toolswarehouse.com.au is an online store that specializes in providing a range of tools and equipment for both DIY enthusiasts and professional tradespeople. The company has been in operation for over 20 years, and it prides itself on offering high-quality products at competitive prices.

Pros and Cons

Pros: - Wide variety of products available - Competitive pricing - User-friendly website - Free shipping on orders over $99 - Flexible payment options Cons: - Limited information available about the company - Limited customer reviews

User Experience

The user experience on toolswarehouse.com.au is positive. The website is user-friendly, and customers can easily find the products they are looking for. The site is also responsive, which means it works well on different devices, including desktops, laptops, tablets, and smartphones.

Pricing and Value for Money

Toolswarehouse.com.au is competitive when it comes to pricing, and customers will find that the products available are reasonably priced. The website also offers regular promotions and discounts, which makes it even more affordable for customers.

Alternatives

Some alternatives to toolswarehouse.com.au include Bunnings Warehouse, Total Tools, and Sydney Tools.

Customer Service

Toolswarehouse.com.au offers excellent customer service, and customers can contact the company via email or phone. The company also has a customer service team available to answer any queries and offer assistance when necessary.

Product Quality and Selection

Toolswarehouse.com.au offers a wide variety of products, including power tools, hand tools, air tools, automotive tools, and more. The quality of the products is excellent, and customers can trust that they are purchasing high-quality products.

Website Usability

The website is user-friendly, and customers can easily navigate the site to find the products they need. The site is also responsive, which means it works well on different devices.

Returns and Exchanges

Toolswarehouse.com.au offers returns and exchanges if customers are not happy with their purchases. The company has a 30-day returns policy, and customers can either return the product to the company or exchange it for another product.

Promotions and Discounts

Toolswarehouse.com.au regularly offers promotions and discounts, making it more affordable for customers.

Reputation

Toolswarehouse.com.au has a good reputation, and the company has been in operation for over 20 years. The company prides itself on offering high-quality products at competitive prices, which has helped to build its reputation.

Payment Options

Toolswarehouse.com.au offers flexible payment options, including Afterpay, PayPal, Visa, Mastercard, and more.

Loyalty Programs

Toolswarehouse.com.au does not currently offer a loyalty program.

Customer Reviews

There are limited customer reviews available for toolswarehouse.com.au, but the reviews that are available are generally positive.

Community Involvement

Toolswarehouse.com.au does not have any community involvement initiatives at this time.

Shipping and Costs

Toolswarehouse.com.au offers free shipping on orders over $99. For orders under $99, shipping costs apply, and these vary depending on the size and weight of the order. The company ships to most locations throughout Australia.

Toolswarehouse Recent User Reviews

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Reviewer Name: Steve Jackson

Review Submission Date: 2022-10-12

Review Title: Worst service ever, Fair Trading was involved!
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Review Description: I am fascinated that all reviews came within a couple of days of each other, strange?Please save yourself grief, do not buy from this company.Almost two months I tried to find out if my item was posted, they refused to return emails or calls.I contacted Fair Trading, within minutes the refund process was enacted. Why did it have to come to that!!!!Without doubt, the most disgraceful service I have ever received, ever! Do not buy from these people!

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Reviewer Name: Randall

Review Submission Date: 2021-11-16

Review Title: I am very happy with thw products that…
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Review Description: I am very happy with the products that you sell, excellent quality...I understand that times are tough with covid but I have been happy with the delivery times but would be good to have more updates on deliveries if possible other than that keep up the good work...I will be a very long term customer...

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Reviewer Name: Wes Backwell

Review Submission Date: 2021-11-15

Review Title: Ease of ordering and checkout
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Review Description: Ease of ordering and checkout, very happy with service

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Reviewer Name: Rod Grey

Review Submission Date: 2021-11-15

Review Title: The order came quickly & the Makita…
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Review Description: The order came quickly & the Makita Robot Vacuum is amazing!!

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Reviewer Name: Irene

Review Submission Date: 2021-11-15

Review Title: Super happy customer
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Review Description: Very fast delivery Excellent customer serviceGreat packaging

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Reviewer Name: kokobonet777

Review Submission Date: 2021-11-11

Review Title: Makita Circular Saw
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Review Description: Makita Circular Saw - ordered and delivered quickly with updates provided. Happy with the purchase, good size and weight for a smaller person. Will purchase again for Tools Warehouse when I need more tools. Thank you.

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