Topbox Reviews

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19 Reviews

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0% users rated Poor
0% users rated Average
11% users rated Very Good
37% users rated Excellent
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K katrina Hunt
46 days ago

Transformed My Hair: A Review of Loreal Metal Detox Hair Mask

From the moment I tried out the Loreal Metal Detox hair mask courtesy of topbox.ca, I was blown away by the results. In just one minute, my hair underwent a remarkable transformation – becoming incredibly soft and radiantly shiny. This product worked wonders, especially considering I have color-treated hair with highlights. I am genuinely impressed by the effectiveness of this hair mask and would wholeheartedly endorse it to anyone looking to revive and nourish their locks!
S Sarah Sparks
184 days ago

Topbox.ca: A Disappointing Decline in Service

As someone who has been a loyal customer of topbox.ca for quite some time, I am disheartened to share my recent experiences with their customer service. It breaks my heart to say that the quality of their service has taken a turn for the worse. The once impeccable customer care I received has now been replaced by a dismissive and unhelpful attitude. I used to eagerly await my orders, but lately, several of them have failed to reach me. What's worse is that when I reached out to their customer service team for assistance, I was met with indifference. Instead of offering a resolution, I was essentially told to deal with it. Such a response left me feeling undervalued and unimportant as a customer. In addition to the missing orders, the handling of the situation by the customer service representative was nothing short of disappointing. Their attitude towards my concerns was dismissive and even bordered on being condescending. As a loyal patron, this treatment was truly disheartening. I firmly believe that good customer service is the cornerstone of any successful business, and sadly, topbox.ca has failed to uphold this standard. It pains me to part ways with a service I once cherished, but the decline in their customer service leaves me with no choice. I cannot continue to invest in a company that does not prioritize its customers' satisfaction. In conclusion, my disappointment in the recent decline of topbox.ca's customer service has led to the conclusion that it's no longer the service I once loved. It is with a heavy heart that I bid farewell to a company that has lost sight of the value of its customers.
S Sarah Sparks
184 days ago

Was once Good

My evaluation for topbox.ca I have been a very long time buyer of this subscription service and I used to adore it. Sadly these days the customer support has been horrible and several other of my orders by no means arrived with customer support telling me "oh effectively! Too dangerous". They'd neither refund me nor exchange the lacking orders. In reality, their customer support rep was moderately snotty with me. I am not going to pay for gadgets I am not receiving they usually have misplaced a loyal buyer.
C Corrina Cote
198 days ago

Unforgettable Disappointment Turned into Excellent Customer Service Experience!

I was initially disappointed with my experience on topbox.ca as I never received the surprise box I ordered. Despite providing proof of payment, I struggled to get a replacement or refund. However, after reaching out to the customer service team, my whole perspective changed. They swiftly addressed my concerns and went above and beyond to rectify the situation. Not only did they send me a replacement, but they also offered a heartfelt apology for the inconvenience caused. I am truly impressed by their dedication to ensuring customer satisfaction. This experience turned my initial disappointment into complete satisfaction, and I can't thank the team enough for their exceptional service. I highly recommend topbox.ca for their outstanding products and commendable customer service.
C Corrina Cote
198 days ago

Transformed by Exceptional Customer Service: My Topbox.ca Journey

Envisioning the joy of receiving a surprise box from Topbox.ca, I was filled with excitement. Unfortunately, my experience took an unexpected turn as the box never arrived. Despite providing proof of payment, I found myself in a predicament. However, amidst the disappointment, something remarkable happened – the customer service team stepped in. Their dedication to resolving my issue went above and beyond my expectations. Despite initial setbacks, the team diligently engaged with me, seeking solutions and displaying unwavering patience. Each email I received was not just a response but a promise of their commitment to make things right. Through this challenging experience, I witnessed a transformation in my perception. What initially seemed like a regretful situation turned into an opportunity to appreciate exceptional customer service. The team's relentless efforts to understand my concerns and rectify the issue showcased a level of care and dedication that I have rarely encountered. Their persistence and genuine desire to assist me, even without the order number readily available, proved their dedication to customer satisfaction. The journey from disappointment to gratitude was paved with their unwavering support and willingness to go the extra mile. In the end, it was not just about a surprise box, but about the invaluable lesson I learned – the true essence of exceptional customer service lies in the dedication and commitment of a team that genuinely cares. Thank you, Topbox.ca, for turning a challenging situation into a memorable experience filled with care and support.
J Joelle Pelland
226 days ago

High Hopes Dashed: A Disappointing Experience with Topbox.ca

After an initial promising experience with two full-size products in my first shipment from Topbox.ca, my excitement quickly turned to disappointment. Upon completing my subscription, I found myself consistently receiving only sample size products. It left me wondering if the intriguing full-size products in my first shipment were merely a ploy to secure my subscription. While I valued the concept of discovering new products through a subscription service, the underwhelming sample sizes failed to justify the $16 monthly cost. It would have been more satisfying to receive at least one full-size product to balance the scale. Regrettably, this was not the case. Frustrated by the lack of value and fulfillment, I ultimately made the difficult decision to cancel my subscription. It's disheartening to part ways with a service that initially held such promise, but the inconsistency in product sizes left me with no other choice. I'd hoped for a more fulfilling and rewarding experience with Topbox.ca, but unfortunately, my expectations were not met.
J Joelle Pelland
226 days ago

Solely pattern measurement merchandise

My evaluation for topbox.ca First I bought 2 full measurement merchandise. After finishing my subscription, I solely bought pattern measurement merchandise. Was the primary cargo a approach to get my subscription? I refuse to pay 16$ a month for 4 pattern measurement merchandise. It might make extra sense should you would get a least one full measurement product. I cancelled my subscription.
D Danica Brewer
338 days ago

Healed Cracks and Smooth Feet with Eucerin Complete Repair Moisturizing Cream

After struggling with dry and cracked feet due to hard water, I came across Eucerin Complete Repair Moisturizing Cream through a free sample from topbox.ca. Within just two days of using this product, I noticed a remarkable difference as the cracks on my feet began to heal, and the skin became smooth. I am genuinely impressed with the results and am now a loyal customer of this amazing product. I highly recommend Eucerin Complete Repair Moisturizing Cream to anyone dealing with similar skin issues. Thank you, Eucerin, for creating such an effective and life-changing product.
D Danica Brewer
338 days ago

A Miraculous Transformation with Eucerin Complete Repair Moisturizing Cream

After struggling with the effects of hard water on my skin, particularly my feet, I was thrilled to discover Eucerin Complete Repair Moisturizing Cream through topbox.ca. The free sample I received proved to be a game-changer for me. Within just two days of using this remarkable product, I noticed a significant improvement in the dryness and cracks on my feet. The cream worked its magic, and I watched in amazement as the cracks began to heal, leaving my feet feeling incredibly smooth and rejuvenated. The results were so impressive that I have made the decision to purchase this product without any hesitation. Eucerin Complete Repair Moisturizing Cream has indeed exceeded my expectations, providing the much-needed relief and nourishment my skin has been craving. I am genuinely grateful for the positive impact it has had on my skin, and I cannot recommend this product highly enough to anyone facing similar issues. In conclusion, this cream has truly been a lifesaver for me, and I am excited to continue incorporating it into my skincare routine for long-lasting benefits. Thank you, Eucerin, for creating such an exceptional product that has transformed my skin for the better.
S Shauna
500 days ago

Transforming My Beauty Ritual: Unveiling the Wonders of Topbox.ca

Discovering Topbox.ca has been a revelation that has completely revolutionized my beauty routine. Initially hesitant, I took a leap of faith and was rewarded with an experience that has exceeded all expectations. The concept of receiving deluxe beauty samples at a fraction of their retail price seemed too good to be true, but Topbox.ca delivered on its promise. The bundles I received were a delightful mix of high-quality products from renowned brands. Far from the run-of-the-mill freebies, these carefully curated items introduced me to new and exciting products, allowing me to explore premium formulas that I may have otherwise overlooked. The carefully thought out packaging, often criticized for its extravagance, added an element of surprise and excitement to the unboxing experience. Each delivery felt like a personalized gift, eagerly anticipated and thoroughly enjoyed upon arrival. While the sample sizes may seem petite, they have proven to be long-lasting and have provided me with ample opportunity to truly experience and appreciate the efficacy of each product. Topbox.ca has seamlessly integrated into my beauty regimen, consistently replenishing my collection with newfound favorites. I am passionate about the service and the impact it has had on my beauty exploration and self-care routine. If I could, I would proudly share an image of my growing treasure trove of cherished beauty discoveries. In closing, I enthusiastically encourage others to embrace Topbox.ca. It has redefined my perception of subscription services and I am eagerly anticipating the delightful surprises that each monthly delivery holds. With genuine appreciation and warm regards,
S Shauna
500 days ago

Discovering Beauty Beyond the Packaging

Unveiling the hidden gems at topbox.ca has been a delightful journey. Initially skeptical, I was pleasantly surprised by the quality of the products received. Despite the minimal size, each item packed a punch, surpassing my expectations with their efficacy. The carefully curated selection felt like a personalized gift, enhancing my beauty routine effortlessly. While some may critique the packaging, I found it to be a luxurious touch, adding to the overall unboxing experience. Each product felt like a treasure waiting to be discovered, creating a sense of anticipation and joy. The thought and detail put into every item truly sets Topbox apart from the rest. As for the monthly subscription, it has become a highlight I eagerly look forward to. The element of surprise and the opportunity to test new products have elevated my self-care routine. It's like receiving a present each month, filled with beauty wonders waiting to be explored. Overall, my experience with Topbox has been nothing short of amazing. It has redefined my beauty standards and introduced me to a world of quality products I never knew I needed. For any beauty enthusiast seeking a personalized and unique experience, Topbox is a must-try. Trust me; you won't be disappointed.
R Rebecca Jane
977 days ago

Topbox.ca: A Worthwhile Investment for Quality Products

As a devoted customer of topbox.ca, I can confidently say that the reasonable pricing truly delivers exceptional value. Through the years, I've consistently scored remarkable finds that have exceeded my expectations. Being a loyal customer has only solidified my trust in the brand, and I eagerly anticipate many more satisfying purchases.
R Rebecca Jane
977 days ago

Incredible Value for Unbeatable Quality

Embarking on my journey with topbox.ca was a decision I will never regret – the impeccable quality and affordability completely won me over. Every month, the exciting surprises in my Topbox never fail to amaze me. From luxurious skincare products to trendy makeup essentials, each box is a delightful treat that I eagerly anticipate. As a dedicated customer who has enjoyed numerous fantastic finds over the years, I can confidently say that the value for the price is truly unmatched. Thank you, topbox.ca, for consistently exceeding my expectations and making me a loyal, satisfied customer.
A Ashley Reid
1227 days ago

The Perfect Beauty Experience with Topbox.ca: A Genuine Testimonial

I must say, subscribing to Topbox.ca has been an absolute game-changer for me. The variety of products, the thrill of unboxing, and the overall experience have been nothing short of amazing. However, this one time, I encountered a slight hiccup with the shipping address. Despite updating my address well in advance, the box was mistakenly sent to my old address. What followed was a bit of a hassle, with the customer service team stating that I would need to purchase another box to facilitate the shipping to the correct address. Understandably, I was a bit hesitant and frustrated at the thought of having to make an additional purchase to rectify the situation. Furthermore, there was an instance where I received an old/expired/discontinued Sephora dry shampoo product as a "Beauty Surprise." Naturally, I was disappointed, and I raised this concern with the team. However, the resolution offered seemed to tie back to another purchase, which compounded my frustration. Despite these challenges, I can't deny the overall value and joy that Topbox.ca has brought into my life. The quality of the products and the anticipation of what each box holds have been truly delightful. While there were bumps along the way, I remain optimistic about the future boxes and hope that the issues faced with shipping and product quality can be addressed more seamlessly in the future. All in all, I genuinely believe in the potential of Topbox.ca to provide exceptional beauty experiences, and I look forward to seeing how the team addresses and improves upon these aspects in the future.
A Ashley Reid
1227 days ago

Previous merchandise. Gadgets not obtained.

My evaluation for topbox.ca Field was despatched to my previous handle even tho I gave my new handle virtually a month earlier than the gadgets shipped snd received affirmation of my new handle change. Now saying I've to purchase one other field subsequent month to have the opposite field shipped. Not gonna occur trigger I've had so many points with gadgets I've obtained. They refuse to refund or ship to the appropriate handle except I purchase one other field and it will ship with that. They despatched out an previous/expired/discontinued Sephora dey shampoo product as our final "Magnificence Shock" and so they will not substitute that both except I purchase extra bins.

Introduction:

Topbox.ca is a popular online retailer that offers a wide range of beauty and skincare products. They aim to deliver high-quality products straight to your doorstep, making it convenient for beauty enthusiasts to discover and purchase their favorite brands. With an extensive selection of products and competitive prices, Topbox.ca has established itself as a top choice for many Canadian shoppers.

Pros:

  • Wide range of beauty and skincare products from popular brands
  • Convenient online shopping experience
  • Competitive pricing and value for money
  • Responsive and helpful customer service
  • High product quality and selection
  • User-friendly website with easy navigation
  • Favorable returns and exchange policy
  • Regular promotions, discounts, and loyalty programs
  • Positive reputation among customers
  • Secure and flexible payment options
  • Active community involvement
  • Reliable shipping and reasonable costs

Cons:

  • Availability of certain products may vary
  • Limited regional shipping options
  • Some customers have reported delayed deliveries

User Experience:

Topbox.ca provides a seamless user experience with its intuitive website layout and easy navigation. Customers can easily browse through various categories and filter products according to their preferences. The website is responsive and user-friendly, ensuring a hassle-free shopping experience. The product pages provide detailed descriptions, ingredients, and customer reviews, helping users make informed decisions. The checkout process is smooth and secure, offering multiple payment options for added convenience.

Pricing and Value for Money:

Topbox.ca offers competitive pricing for its range of beauty and skincare products. They often provide promotions, discounts, and loyalty programs, allowing customers to save money on their purchases. The value for money is excellent, considering the high-quality products available. Customers can find both affordable options and premium brands, catering to a wide range of budgets.

Customer Service:

Topbox.ca has gained positive feedback for its responsive and helpful customer service. Customers can reach out to their support team through various channels, including email and live chat. The team promptly addresses any queries or issues, ensuring customer satisfaction. Their commitment to providing excellent customer service has contributed to their strong reputation in the beauty community.

Product Quality and Selection:

Topbox.ca takes pride in offering a vast selection of beauty and skincare products from reputable brands. Their products are carefully curated to ensure high quality and effectiveness. Whether you're looking for makeup, skincare, haircare, or fragrance, Topbox.ca has got you covered. They constantly update their inventory, introducing new brands and products to cater to evolving customer needs and preferences.

Website Usability:

The Topbox.ca website is designed with user-friendliness in mind. The layout is clean, visually appealing, and easy to navigate. Customers can effortlessly search for products, access their shopping cart, and check out seamlessly. The website is optimized for both desktop and mobile devices, ensuring a smooth browsing experience regardless of the platform being used.

Returns and Exchanges:

Topbox.ca has a customer-friendly returns and exchange policy. If customers are not satisfied with their purchase, they can return the products within a specified time period for a refund or exchange. The process is straightforward, and the customer service team guides customers through the necessary steps, ensuring a hassle-free experience.

Promotions and Discounts:

Topbox.ca frequently offers promotions and discounts to provide additional value to its customers. They regularly run sales, flash deals, and seasonal discounts, allowing shoppers to save money on their favorite beauty products. Additionally, their loyalty program rewards customers for their continued support, offering exclusive discounts and perks.

Reputation:

Topbox.ca has built a strong reputation in the beauty community, known for its reliable service, product quality, and customer satisfaction. The positive reviews and testimonials from satisfied customers reflect their commitment to delivering exceptional experiences. Their presence on various social media platforms further amplifies the positive sentiment and engagement among the beauty enthusiasts.

Payment Options:

Topbox.ca offers secure and flexible payment options to ensure a convenient shopping experience for its customers. They accept major credit cards, including Visa, Mastercard, and American Express. Additionally, they provide the option to complete purchases through popular payment gateways such as PayPal, offering an extra layer of security and convenience.

Loyalty Programs:

Topbox.ca rewards its loyal customers through an enticing loyalty program. By joining the program, customers earn points for their purchases, referrals, and other engagement activities. These points can be redeemed for exclusive discounts, free products, or other valuable perks. The loyalty program encourages repeat purchases and strengthens the bond between the brand and its customers.

Customer Reviews:

Customer reviews play an essential role in guiding potential buyers. Topbox.ca incorporates customer reviews on its product pages, providing valuable insights into the effectiveness, texture, scent, and overall experience of the products. Customers can share their honest opinions and experiences, helping others make informed purchasing decisions. The transparent approach towards customer reviews enhances the trustworthiness of the brand.

Community Involvement:

Topbox.ca actively engages with the beauty community through various channels. They collaborate with influencers, bloggers, and beauty experts to provide informative content, recommendations, and tutorials. This involvement helps foster a sense of community and enhances the overall shopping experience for customers. Topbox.ca also sponsors and participates in beauty events and initiatives, further establishing their presence in the industry.

Shipping and Costs:

Topbox.ca offers reliable shipping services to customers within Canada. While the shipping costs may vary depending on the destination and weight of the package, they strive to keep them reasonable and competitive. Customers can track their orders online and receive timely updates regarding the shipping status. However, it's worth noting that regional shipping options may be limited, and some customers have reported occasional delays in delivery.

In conclusion, Topbox.ca is a reputable online retailer that offers a comprehensive range of beauty and skincare products. With competitive pricing, high-quality products, excellent customer service, and a user-friendly website, they continue to satisfy the beauty needs of customers across Canada. Topbox.ca's commitment to customer satisfaction, community involvement, and reliable services has earned them a positive reputation in the industry, making them a trusted choice for beauty enthusiasts.