Topman Reviews

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They’re very fast with the delivery…

An Unmatched Shopping Experience with Topman.com: Superb Delivery Speed and Perfect Timing Without a doubt, my recent experience with Topman.com has exceeded all expectations. I am thrilled to share my thoughts on the remarkable service and excellent delivery efficiency that I encountered while shopping on their website. Unparalleled Delivery Speed First and foremost, I was truly impressed by the lightning-fast delivery service provided by Topman.com. As soon as I completed my online purchase, the delivery process was set in motion with remarkable swiftness. In what felt like the blink of an eye, my eagerly anticipated package arrived at my doorstep, ready to unveil the high-quality products within. Perfectly Timed Arrival Not only was the delivery incredibly fast, but it also arrived with impeccable timing. The products reached me precisely when I needed them, aligning perfectly with my schedule and eliminating any inconvenience. This seamless and precise timing left me exceedingly satisfied, reflecting the attention to detail that Topman.com dedicates to their customers' needs. Overall, my overall experience with Topman.com was nothing short of exceptional. The combination of their swift delivery service and perfectly timed arrival has undoubtedly positioned them as a top choice for all my future fashion needs. I wholeheartedly recommend Topman.com to anyone seeking a seamless and efficient online shopping experience.

Exceptional Disappointment Turned Nightmare: A Candid Review of topman.com

When I first stumbled upon topman.com, I was beyond excited to browse through their wide array of trendy and sophisticated clothing options. Eager to revamp my wardrobe, I impulsively placed an order, embracing the promise of a seamless shopping experience. Little did I know that this would mark the beginning of what can only be described as a complete joke! Two long weeks have elapsed, and my order remains a distant dream. I attempted to seek solace in their customer service department, only to be met with silence and unresponsiveness. The lack of accountability and urgency displayed by their customer service team left me utterly disheartened. Astonishingly, at the time of my order placement, there were no warnings on their website regarding any administrative issues. This communication lapse reflects nothing short of sheer disgrace. The negligence of informing customers about administrative hiccups is a telltale sign of a company that grossly undervalues transparency and customer satisfaction. Adding insult to injury, my frustration soared when I discovered that the Hermes tracking system indicated that they hadn't even received the package. This revelation was especially infuriating as the package was scheduled to be in their possession a staggering eight days ago. At this juncture, my patience wears dangerously thin. My expectations as a customer have been callously brushed aside, and I find myself demanding nothing short of immediate action. My plea is simple - deliver my order promptly or issue a refund without delay. In conclusion, my experience with topman.com has encapsulated a series of disappointments and exasperations. The allure of a seamless shopping endeavor quickly morphed into a nightmare fraught with unmet promises and unresponsiveness. This encounter has left me deeply disillusioned, and I cannot in good faith recommend topman.com to fellow consumers. My hope is that this review serves as a cautionary tale, prompting the necessary improvements and rectifications needed to salvage the reputation and integrity of topman.com.

Exceptional Shopping Experience: 5 Stars All Around!

Allow me to take a moment to share my incredibly positive experience with topman.com. Amidst the sea of negative reviews, I approached the website with a fair and open mindset, and I am delighted to report that it exceeded all expectations. Navigating the Topman website was a seamless and user-friendly experience, allowing me to browse their extensive collection with ease and place my order without any hassle. Not only was the online shopping process convenient, but the delivery of my package was prompt and as promised. This reliability and commitment to customer satisfaction immediately instilled confidence in my purchase, and I was not disappointed. Upon receiving my order, I was thoroughly impressed by the exceptional quality of the clothing. Each item surpassed my expectations, boasting both style and durability. From the website’s functionality to the superior craftsmanship of the clothing, Topman has undeniably secured a loyal customer in me. I am incredibly pleased with the level of service and the overall product offering. My experience with Topman warrants nothing short of a stellar 5-star rating, and I wholeheartedly recommend it to anyone seeking top-notch fashion and a seamless online shopping journey. Thank you, Topman, for setting the bar high!

Exceptional Style, Disappointing Delivery Experience

My recent encounter with Topman’s online shopping experience has left me both enamored with their fashion offerings and thoroughly disappointed with the delivery process. Back in November, I was eagerly anticipating the arrival of my parcel, having placed my order on Topman’s website. As someone with a fondness for their signature style, I was filled with excitement at the prospect of receiving my chosen items. However, my enthusiasm quickly turned to dissatisfaction as my order failed to reach me in a timely manner. Despite the brand’s impeccable reputation, I encountered what I can only describe as a logistical nightmare. The parcel, destined for my eager hands, lay dormant in Singapore from December 7th, seemingly caught in a web of inefficiency. This unfortunate turn of events left me feeling disheartened and frustrated, compounded by what I perceived to be subpar customer care. While I longed to sport my new Topman ensemble, this experience left a bitter taste in my mouth, prompting me to vow against future online endeavors with the brand. Despite this regrettable setback, my admiration for Topman’s fashion sensibilities remains unwavering. The quality and appeal of their clothing continue to captivate me, ensuring that I'll seek out their products through alternative avenues. However, as someone who values efficiency and reliability in their online shopping experiences, I sincerely hope that Topman addresses the issues surrounding their delivery process. This, ultimately, would guarantee a seamless and enjoyable encounter for their loyal customer base. While my initial foray into online shopping with Topman ended in disappointment, I remain hopeful that my next interaction with the brand will be met with the exceptional service and style for which they are renowned. For now, I eagerly await a resolution regarding my delayed parcel and look forward to cherishing the unrivaled aesthetic that Topman consistently delivers.

Liars !!!

Experiencing Topman: A Cautionary Tale It was the 22nd of December, and I was exhilarated to stumble upon an email from Topman, promising guaranteed Christmas delivery for a mere 99p. Eager to seize the opportunity, I promptly placed an order, envisioning the delight on my loved ones' faces as I presented them with carefully selected gifts. My excitement, however, was short-lived. In a disappointing turn of events, a mere two days later, an email landed in my inbox, bearing the disheartening news of delivery delays. The disparity between the initial guarantee and this sudden update left me feeling deceived and disenchanted. My frustration with the company swelled, culminating in a perception of Topman as nothing short of a joke. This sentiment is only further exacerbated by the image of a complacent owner, possibly lounging on a luxurious yacht, seemingly detached from the chaos unfolding within their company. Reflecting on my experience, I strongly caution prospective shoppers to steer clear of Topman. The bitter taste of unmet promises and shattered expectations is not one easily washed away. In light of this, it would be prudent to explore more reliable and transparent options when seeking the perfect presents for loved ones. The allure of convenient online shopping can quickly dissipate in the face of such disappointments. It is my hope that my recounting of this disheartening tale will serve as a sobering reminder to others, prompting them to exercise caution and prudence when considering their shopping options.

Topman.com: A Customer Service Nightmare

Let me tell you about my harrowing experience with Topman.com. I placed an order, eagerly anticipating the arrival of my new items, only to be sorely disappointed. Upon receiving my package, I discovered several missing items. What ensued was a month-long ordeal of back-and-forth communication with their customer service team. It felt like I was fighting an uphill battle just to have my concerns addressed. To add insult to injury, I was informed that I would have to bear the cost of shipping the incomplete order back to them. This meant I ended up shelling out money not once, but twice, for shipping, with absolutely nothing to show for it in the end. It was a frustrating and infuriating experience that left me feeling like I had simply thrown away my hard-earned money. The lack of empathy and support from Topman was truly astonishing. It was as if they had no regard for the inconvenience and frustration they had caused. The non-existent customer service further compounded the issue, leaving me feeling utterly disregarded and undervalued as a customer. In conclusion, my online shopping experience with Topman.com was nothing short of horrendous. The blatant disregard for customer satisfaction and the lack of accountability for their mistakes was appalling. I cannot emphasize enough how important it is to steer clear of this company when considering online purchases. The bitter taste left in my mouth serves as a stark warning to others - do not make the same mistake I did. Dissatisfied and deeply regretful, I implore you to take your business elsewhere.

Exceptionally Disappointing Online Shopping Experience with Topman

I recently had the misfortune of using topman.com for an online clothing purchase, and my experience was extremely disappointing. As a leading high street brand, I had high expectations for their online shopping platform. Unfortunately, my encounter with their service left much to be desired. To begin with, they utilized Yodel as their chosen delivery service, which turned out to be a nightmare. In all my years of online shopping, I have never encountered a more unreliable and ineffective delivery service. The frustration of dealing with Yodel's incompetence tarnished the entire shopping experience with Topman. Adding to the frustration was the incredibly poor customer service. I attempted to reach out to them through various means including Twitter and other contact options, only to be met with prolonged response times. It took them hours to address any of my concerns, an unacceptable delay that further exacerbated my dissatisfaction. Given their status as a well-known and prominent brand, I expected a significantly higher standard of service. The fact that such a reputable company could deliver such a subpar online shopping experience is simply inexcusable. In conclusion, my experience with topman.com was so disheartening that I have unequivocally decided to never engage in online transactions with them again. I sincerely hope that Topman takes this feedback to heart and strives to rectify these glaring issues for the benefit of their future customers.

Exceptional Product Quality, Timely Delivery, and Exasperating Customer Service

After a rather disappointing experience with the customer service at topman.com, I feel compelled to share my feedback. Despite the exceptional quality of their clothing and the efficiency of their delivery services, the disheartening customer service I encountered left a sour taste in my mouth. My journey with topman.com commenced on June 30, 2020, when I eagerly purchased a sleek suit. Upon its prompt delivery, I was dismayed to discover that the jacket was marred by damage, tarnishing my initial excitement. My attempts to rectify this predicament by utilizing the website's return process and seeking help from Customer Care proved to be an exercise in frustration. Despite my persistent efforts, which included sending no less than 10 emails, the predicament remained unresolved, accentuating their dire customer service. While I cannot fault the outstanding quality of their clothes and the commendable promptness of their delivery, the deplorable customer service obscured these commendable traits. The stark contrast between the excellence of their products and the exasperating customer service left me disillusioned. In conclusion, while my initial experience with topman.com was met with promising products and efficient delivery, the antagonizing ordeal of attempting to address a damaged item amplified by the insurmountable customer service barriers was profoundly disheartening. I truly hope that topman.com addresses these customer service deficiencies to match the standard of excellence exhibited in their products and delivery services.

Topman.com: A Customer Service Experience Worth Improving

My experience with Topman.com has been a mixed bag. I made several purchases online, using a combination of my own money and gift cards. However, my enthusiasm was dampened when I had to return an item and encountered an issue with the refund process. After returning the item, I was surprised to find that the refund amount never reached me. Upon contacting customer service, I was informed that the money had been reimbursed to the gift card I had previously used for the purchase. This posed a significant problem as, like most people, I had disposed of the gift card assuming its purpose had been served. My attempts to reach out to the customer service team have been met with frustration. Despite sending four separate emails over the course of two months, I haven't received a single response. I understand that customer service is facing challenges in the current climate, but the lack of acknowledgment and resolution in this case has truly tested my patience. Despite the convenience and variety offered by Topman.com, the ordeal I faced with the refund process and the subsequent customer service blackout has left me disappointed. As a loyal customer, I had hoped for a more satisfactory resolution to this issue. While I still appreciate the quality and style of the products available on Topman.com, I urge the company to address its customer service shortcomings. Timely and effective communication, as well as a more customer-centric approach to issue resolution, are crucial for retaining customer trust and loyalty in the competitive e-commerce landscape.

Exceptional Quality and Value with Room for Improved Communication

I recently had the pleasure of experiencing the exceptional products offered by topman.com. Their collection of gear is not only of superior quality but also represents great value for the price. From the moment I placed my order to the delivery process, I was thoroughly impressed. Although I encountered a minor issue with tracking a return, the responsive customer service was unfortunately impacted by the ongoing challenges posed by the Covid-19 pandemic. Consequently, the communication at that time was not as seamless as I had hoped. Despite this, I found solace in the fact that the problem was efficiently resolved, and my item was refunded within a reasonable 14-day period. This left me feeling content, with an overall positive impression of the brand. Moving forward, I am eager to continue shopping at topman.com, drawn by their superior products and great value. That said, I might opt to return items directly to the physical store in the future, as the immediate and hassle-free refund process it offers is undeniably appealing. In conclusion, my experience with topman.com, while briefly marred by a minor communication hiccup, ultimately left me satisfied and eager to explore more of their offerings. I highly recommend topman.com to anyone in search of high-quality gear and am truly looking forward to my next purchase.

Strange sizing

When my partner recently ordered two pairs of shorts from topman.com, we were left bewildered by the inconsistent sizing. Despite choosing the same size for both pairs, one fit perfectly while the other was unreasonably tight. This perplexing experience highlighted the ongoing issue we've encountered with Topshop's sizing. While it hasn't discouraged us from future purchases, it has definitely prompted us to consider visiting their physical store for future buys. The prospect of dealing with the returns process online is somewhat daunting, and we feel that a visit to the actual store will offer a more reliable and consistent shopping experience. Despite these sizing hiccups, we remain dedicated fans and are eager to explore their offerings in-store.

Worst customer service EVER!

A Disheartening Experience with Topman.com: A Review of Their Customer Service Upon encountering the opportunity to share my experience, I feel compelled to provide a detailed review of my recent dealings with Topman.com's customer service. To put it mildly, I was gravely disappointed. My initial encounter with their support team left me questioning the notion of "customer service" altogether. Despite composing a thorough email outlining my concerns, it became evident that my words had fallen on deaf ears. The generic, cookie-cutter responses I received in return felt more like automated retorts rather than genuine attempts to address my predicament. It left me wondering whether my message had been overlooked or simply lost in translation, as the essence of my inquiry seemed to evade their comprehension entirely. The single most frustrating aspect of this ordeal was the abysmal handling of discounts and stock availability. Upon attempting to redeem a promised discount, I found myself thwarted by a series of false assurances and misleading claims regarding product availability. It quickly became evident that Topman.com's commitment to customer satisfaction and transparency was sorely lacking. Exasperated and disheartened, I arrived at the resolute decision to sever any future ties with Topman.com. The disappointing interaction with their customer service team, coupled with the unfulfilled promises and deceptive information, left an indelible mark on my perception of their brand. The lack of accountability and integrity in their dealings was, to put it frankly, a complete and utter letdown. In conclusion, my encounter with Topman.com's customer service was an unequivocal disaster. Their inability to honor commitments and their propensity for disingenuous practices have ensured that I will be taking my business elsewhere. This dismal experience has undoubtedly deterred me from engaging with Topman.com in the future, and I firmly believe that prospective customers deserve to be forewarned about the shortcomings of their purported "customer service." In retrospect, I can confidently affirm that my encounter with Topman.com's customer service was a disheartening and disillusioning experience. As a consumer, I place immense value on transparency, integrity, and genuine support when engaging with a brand. Unfortunately, Topman.com fell egregiously short in these pivotal facets, leading me to seek solace in alternative avenues for my sartorial needs.

I have been trying to buy two pairs…

Topman: A Frustrating Experience Turned Disappointing It's disheartening to share my disappointing experience with Topman, which I had hoped would result in finally securing two pairs of their famous skinny fit jeans. After months of persistent attempts, dating back to December 2019 and now approaching February 2020, I've encountered nothing but frustration and letdowns in my endeavors to make a purchase from their online store and physical shops. My repeated attempts at ordering the desired jeans have been repeatedly plagued by inaccuracies and setbacks. Every time I placed an order, the jeans sent to me were consistently the wrong sizes, or worse, the orders were abruptly canceled without any valid explanation or solution. The culmination of these letdowns has led me to the regrettable decision of giving up on my endeavor to procure Topman's skinny fit jeans. The disdain I harbor for this ordeal is only exacerbated by the interactions I've had with Topman's staff, both in-store and through customer service channels. The individuals I've encountered during my shopping experiences have left me feeling astounded by their lack of knowledge and competence in providing adequate assistance. It's disheartening to be met with a lack of understanding and proficiency, particularly when seeking resolution for matters that significantly impact my satisfaction as a customer. In conclusion, it's with a heavy heart that I express my disappointment and disillusionment with Topman. The lack of competency demonstrated by their staff, coupled with the recurring inaccuracies and order cancellations, has swiftly transformed my patience into resentment and led me to abandon my pursuit of purchasing the esteemed skinny fit jeans. It's a regrettable outcome, but one that, unfortunately, cannot be overlooked or disregarded.

Recieved Wrong Item, Customer Service Resolved The Situation

Exceptional Customer Service from Topman: Resolving Order Issues with Professionalism I recently had an unexpected experience with Topman that truly reshaped my opinions about their customer service. Initially, I was disappointed when I received the wrong item after placing an order on their website. However, I am delighted to share how the exemplary customer service team at Topman efficiently and effectively resolved the situation, leaving me thoroughly impressed with their professionalism. Upon realizing the error with my order, I contacted Topman's customer service team to address the issue. I must admit that I was initially apprehensive, as past encounters with customer service departments from other companies have not always been pleasant. To my surprise, Topman's customer service approach was a breath of fresh air. I was met with understanding and empathy, and the representative handled my concerns with a proactive and solution-oriented mindset. The support I received from Topman's customer service team was beyond exceptional. They listened attentively, acknowledging the inconvenience I had experienced, and promptly took steps to rectify the situation. It was incredibly reassuring to encounter a responsive and courteous team that was genuinely committed to ensuring customer satisfaction. In a remarkable turn of events, Topman not only refunded the full amount for the incorrect item but also went the extra mile by reimbursing the shipping costs. This unexpected demonstration of generosity and commitment to customer care left a lasting impression on me. This positive resolution to what initially seemed like a disappointing ordeal has transformed my perception of Topman's customer service. I am now a loyal advocate of their brand and will undoubtedly continue to engage with their products and services in the future. I am genuinely grateful to the dedicated team at Topman for turning a negative experience into a remarkably positive one. In conclusion, the outstanding customer service provided by Topman has not only rectified a seemingly frustrating situation but has also earned my unwavering trust and appreciation. I wholeheartedly recommend engaging with Topman, confident in the knowledge that their customer service team is truly devoted to addressing concerns with the utmost professionalism and efficiency. Thank you, Topman, for transforming my perception of your customer service in the best possible way. Your dedication to customer satisfaction has undoubtedly secured a loyal patron in me. Overall, I am immensely grateful for the exemplary manner in which my issue was handled by Topman's customer service team. Their commitment to resolving customer concerns with unparalleled dedication and generosity has solidified my loyalty to their brand. I enthusiastically encourage others to engage with Topman, confident in the knowledge that they prioritize customer satisfaction above all else. Thank you, Topman, for exceeding my expectations and reaffirming my trust in your brand.

Excellent service in Trafford Centre

A Memorable Shopping Experience at Topman Trafford Centre My recent visit to Topman Trafford Centre left me thoroughly impressed with the exceptional level of service and customer care I received. On a bustling Saturday, I encountered a truly commendable staff member whose name unfortunately slipped my mind amidst the excitement of the day. Despite this oversight, the level of attentiveness and professionalism the individual displayed was second to none. After I returned a pair of jeans, the attentive associate went above and beyond, assisting me with ordering a new pair and ensuring that they would be delivered to my doorstep the very next day, absolutely free of charge. This seamless and efficient process truly showcased the store's commitment to customer satisfaction and convenience. The care and support I experienced at Topman Trafford Centre is a testament to the staff's dedication to their patrons. The ease with which my exchange was handled and the added convenience of the complimentary next-day delivery demonstrated a genuine desire to offer customers the best shopping experience possible. From the moment I stepped into the store to the resolution of my query, the service was characterized by a remarkable level of professionalism, kindness, and attentiveness. This experience has undoubtedly solidified my loyalty to Topman, making it my go-to destination for all my future fashion needs. In conclusion, the exceptional service I received during my visit to Topman Trafford Centre serves as a shining example of what sets this retailer apart from the rest. I cannot speak highly enough of the exceptional service and effortless shopping experience I enjoyed, and I eagerly anticipate my next visit to explore their latest collections and experience their unparalleled customer care once again.