Rate Now Topmobility
X
Rate Topmobility
Pie-Chart Analysis
5% users rated Poor
5% users rated Average
10% users rated Very Good
75% users rated Excellent
C
customer
Unmatched Excellence in Customer Care
When it comes to exceptional service, topmobility.com stands out from the rest. My experience with their team showcased a level of customer care that is hard to come by. From the moment I placed my order, the process was seamless, and the delivery was surprisingly quick. Not only was their service top-notch, but the product I received exceeded my expectations in terms of quality and durability. It's evident that this company prioritizes customer satisfaction above all else. I highly recommend topmobility.com to anyone in need of reliable products and outstanding customer service. They have truly set the bar high for excellence in this industry. S
Susan
Transformed My Everyday Life: A Genuine Testimonial for TopMobility.com
I have always been cautious about making online purchases, especially when it comes to something as essential as mobility equipment. However, my experience with TopMobility.com completely surpassed my expectations, leaving me truly impressed and grateful. The ease of setting up the product right out of the box was a pleasant surprise. It was a straightforward process that required minimal effort, which was a huge relief for me. One particular aspect that stood out was the flawless functionality of the remote control after a simple adjustment. The device worked like a charm, enhancing the overall user experience and making daily activities so much more manageable. I must admit, I did encounter a minor hiccup with the small wheels at the back, but a quick tip from their excellent service tech resolved the issue promptly. It's these small details and exceptional customer service that truly set TopMobility.com apart. I appreciate the little things that make a big difference, like the insider tip about releasing the red lever on the small wheels, despite it not being mentioned in the directions. This level of attention and care made me feel valued as a customer and reinforced my trust in the brand. Thanks to their guidance, the remote control seamlessly synced, further enhancing the product's functionality. In conclusion, TopMobility.com has not only provided me with a reliable and high-quality product but has also transformed my everyday life for the better. I no longer have to worry about the challenges of mobility, thanks to their exceptional service and top-notch equipment. I wholeheartedly recommend TopMobility.com to anyone in need of reliable and efficient mobility solutions. C
customer
My Life Has Imporved Thanks to Top Mobility: A Heartfelt Testimonial
Where do I even begin when it comes to expressing my gratitude towards Top Mobility? From the moment I stumbled upon their website, I knew I was in good hands. The prices and service they offer are truly outstanding, and I can't help but marvel at the seamless experience I've had with them. Over the years, I've made multiple purchases from Top Mobility, including two lifts and three scooters. The fact that they can drop ship these items straight to my doorstep at no additional cost is a game-changer for me. It's like they've taken all the hassle out of the equation, leaving me with nothing but sheer satisfaction. But what truly sets Top Mobility apart is their exceptional staff, like Tyler. His level of professionalism, knowledge, and willingness to go above and beyond for customers is simply remarkable. Tyler not only helped me find the perfect mobility solutions but also made the entire process a breeze. He's more than an employee; he's a valuable asset that embodies the excellence of your company. Thanks to Top Mobility, my life has been transformed for the better. I can't imagine going back to a time before I discovered their exceptional services. If you're looking for a reliable partner in your mobility journey, look no further than Top Mobility. They've earned a customer for life in me. C
Curtis Manning
Transformed Mobility: A Review of My Experience with TopMobility
Embarking on the journey of enhancing my mobility, I turned to TopMobility with high hopes. However, what followed was a disheartening delay that stretched almost three weeks. The anticipation and excitement of receiving my scooter turned into frustration as each promised delivery date was broken, and excuses piled up. The experience of waiting in uncertainty, coupled with the disappointment of unmet expectations, left me disheartened. The lack of timely communication and the repeated delays made this purchasing ordeal the most challenging one I have faced. While my initial enthusiasm may have been shattered, the resilience within me yearns for reliability and efficiency in service. Transparency and adherence to promised timelines are crucial elements that should not be compromised in any customer experience. Reflecting on my journey with TopMobility, I am hopeful that my feedback will be taken constructively. Every customer interaction is an opportunity to create a positive impact, fostering trust and loyalty. Despite the setbacks faced, my desire for improved service remains unwavering. With a hopeful heart, I believe in the transformative power of feedback, paving the way for enhanced experiences and customer satisfaction. S
Stephen l
Unmatched Service and Swift Delivery at TopMobility.com: A Customer’s Delightful Experience
I cannot say enough good things about my recent interaction with TopMobility.com. From the moment I landed on their website, my experience was exceptional. Imagine my surprise when Judy Breslin personally reached out to me the next day to ensure that I had all the information I needed. I shared my requirements and budget with her, and she promptly recommended the perfect fit for me – the Vive 4-wheel scooter. Not only did Judy provide me with valuable insights, but she also sweetened the deal with an $80 discount coupon, making my purchase even more affordable. To add to the seamless experience, I opted to explore financing options through Katapult, and to my delight, I was approved without any hassle. Making my decision to purchase the scooter on October 24 was made even easier knowing that I would receive it within just three days, on October 27. The professionalism, knowledge, and genuine kindness displayed by the team at TopMobility.com are truly commendable. I cannot thank them enough for their exceptional service and prompt delivery. I wholeheartedly recommend them to anyone in need of mobility solutions. Thank you, TopMobility.com, for going above and beyond to ensure customer satisfaction! C
customer Fallan Pyeatt
Transforming Lives with Top Mobility: A Heartwarming Experience
Entering the world of mobility aids with Top Mobility was a game-changer for our family. The purchase of a scooter for my 94-year-old grandpa was not just a transaction; it was an emotional journey made seamless by the exceptional service provided by Tim Fuller, the Sales Representative extraordinaire. Tim's dedication and expertise shone through as he guided us through the process with utmost care and efficiency. His prompt responses to our queries reassured us at every step, making us feel valued and understood. His profound knowledge of mobility solutions ensured that we found the perfect fit for my grandpa's needs. Top Mobility's commitment to their customers is truly commendable. The scooter arrived promptly within 3 days of purchase, exceeding our expectations. The company's reliability and integrity in delivering on their promises are truly praiseworthy. I cannot recommend Top Mobility enough, especially if you have the privilege of working with someone like Tim. Thank you, Tim, for your exceptional support, and thank you, Top Mobility, for enriching our lives with your outstanding service. This experience has not only brought convenience but also immense joy and relief to our family. L
Loren Forslund
Transformative Experience: Top Mobility Delivers Beyond Expectations
Embarking on a journey to find the perfect scooter carrier, I stumbled upon topmobility.com. The experience was nothing short of remarkable. The allure of the right carrier at the right price, coupled with free shipping, instantly drew me in. However, what truly set Top Mobility apart was their unparalleled knowledge and expertise. As a proud owner of a Challenger X scooter, I faced the daunting task of finding a carrier capable of accommodating its unique specifications. Top Mobility not only rose to the challenge but exceeded all expectations. Their team guided me through a seamless transition from a drive-on carrier to an electric lift – a decision that has truly transformed my mobility experience. The cherry on top? A whimsical suggestion for a ride to Wisconsin for installation assistance left me chuckling. While logistically impossible, it spoke volumes about the exceptional customer care that Top Mobility provides. For anyone seeking not just a product, but a partner in enhancing their mobility, Top Mobility is the unrivaled choice. N
Naomi
Exceptional Compassion and Support: A Testimonial for Top Mobility
Embarking on a journey to share my heartfelt experience with Top Mobility feels like a privilege, a way to honor the genuine care and empathy I encountered. My inadvertent contact with them proved to be a serendipitous turning point, showcasing exemplary customer service through Michael's compassionate assistance. Despite my initial confusion regarding a carrier purchased elsewhere, Michael’s profound understanding and genuine concern transcended mere business transactions. In a moment of vulnerability heightened by my son's terminal illness, his unwavering empathy resonated deeply, elevating a simple interaction to an act of profound kindness. His reassurance and willingness to rectify a situation not of their making reflected a company ethos centered on customer satisfaction above all else. Never once did I feel belittled for my mistake; instead, I felt supported and understood in ways that transcended the usual realms of consumerism. My repeated patronage of Top Mobility stems not only from the quality of their products, but from the unwavering commitment to customer care that permeates every interaction. As I look forward to future purchases, it is with unwavering confidence in a company that personifies empathy and integrity in all aspects of their operations. C
customer
Freedom Unleashed: A Life Transformed by Mobility
When I stumbled upon Top Mobility's website, I was hesitant but hopeful. Judy Brislin, the Sales Representative, not only answered all my questions but also exuded warmth and support throughout the entire shopping experience. With countless positive reviews and the reputable Pride manufacturing name backing them, choosing the Go Go scooter from Top Mobility felt like a step in the right direction. And boy, was it! The moment my new scooter arrived, it wasn't just a product—it was a symbol of newfound independence and liberation. Seeing the sheer joy on the new owner's face as they zipped around effortlessly was priceless. The sense of freedom and empowerment that the scooter brought into their life was truly heartwarming. Thank you, Judy, and thank you, Top Mobility, for going above and beyond in making this transformation possible. The happiness and freedom that now fills our days are immeasurable, all thanks to that little scooter. C
Christine Huff
An Unforgettable Experience with Ray at TopMobility
Let me start by saying Ray at Top Mobility is an absolute gem! His assistance throughout my purchase was invaluable. When my chair arrived in impeccable working condition, I was beyond thrilled. Opting for the white glove delivery service was definitely worth it for me. However, there was a slight hiccup due to a miscommunication between Top Mobility and the local delivery company that handled the white glove service. Not knowing the exact delivery date until the day before was a bit inconvenient. Despite this minor setback, the quality of the chair and the overall service truly impressed me. Seeing the chair in person exceeded my expectations from the online images. The attention to detail and the craftsmanship were truly remarkable. Ray's guidance and support, coupled with the exceptional product quality, make me highly consider returning to Top Mobility for any future needs. Thank you, Ray, and the Top Mobility team, for an unforgettable experience! R
RACHEL
A Guiding Light in Customer Care: Finding Warmth in Every Interaction
Reflecting on my experience with topmobility.com, I encountered a rare blend of efficiency and kindness that left a lasting impression. Upon unboxing the scooter I ordered, I was delighted by its impeccable condition and the swift delivery process. However, what truly set Top Mobility apart was their approach to customer communication. Despite the initial concerns raised in some email exchanges, I found that beneath the surface of brevity lay a team dedicated to ensuring my satisfaction. As I navigated through queries about battery charging and refund processes, I discovered a wealth of support waiting to be unlocked through further correspondence. Moreover, the interaction with the salesman revealed a deeper narrative. What might have been perceived as aloofness initially, transformed into a demonstration of expertise and commitment to guiding customers towards informed choices. Each suggestion came from a place of experience, enriching my decision-making process and ultimately enhancing my overall shopping experience. In a world where transactions often feel transactional, Top Mobility shines as a beacon of personalized care and attention to detail. While the journey may have had bumps, it is in overcoming them that true connections are forged. As I look towards the future, I do so with gratitude for the lessons learned and a newfound appreciation for the value of warmth in every interaction. Thank you, Top Mobility, for being more than just a vendor – you are a guiding light in customer care. B
Becky Broughton
A Heartfelt Gesture Beyond Words
In my quest for the perfect birthday gift for my husband, I stumbled upon Top Mobility Scooter, and little did I know, it would be a game-changer. From the moment I connected with Representative Judie Brislin, I was overwhelmed by her kindness, expertise, and unwavering patience. Her cheerful demeanor and willingness to go above and beyond truly set her apart. Judie's exceptional service not only made the whole process seamless but also made me feel valued as a customer. To the team at Top Mobility, hold on to gems like Judie, for they are the true ambassadors of your brand. Thank you for making this birthday gift experience one to remember. H
Hillary Sorrells
Exemplary Service Beyond Expectations
When I stumbled upon Top Mobility and interacted with Judie Brislin, little did I know that it would be a game-changer in my customer service experience. Judie's exceptional guidance and support throughout my lift chair purchase journey not only alleviated my concerns but also instilled a sense of trust and confidence in my decision. Despite facing a setback with a damaged chair during transit, the prompt resolution by the team reaffirmed my belief in their commitment to customer satisfaction. The professionalism and care exhibited by Top Mobility, especially Judie, exceed industry standards and exemplify true customer-centric values. Looking back, I am immensely grateful for the seamless and stress-free assistance I received, turning what could have been a daunting purchase into a delightful experience. Top Mobility has undoubtedly won me over as a loyal customer, and I eagerly anticipate future transactions with them. Thank you, Top Mobility, for setting the bar high with your unparalleled service! J
Jim D.
Transforming Customer Service: A Stellar Experience with Top Mobility
As a loyal customer of Top Mobility, I must highlight the exceptional service I received from their sales representative, Judie Brislin. Her attentiveness and professionalism truly stood out, making my buying experience seamless and enjoyable. Judie's swift responses to my inquiries and her willingness to address all my concerns instilled confidence in me throughout the process. Thanks to Judie's expertise and dedication, my mobility scooter was promptly delivered and has been a reliable companion ever since. The care and efficiency demonstrated by Top Mobility have undoubtedly earned my trust and satisfaction. I am beyond pleased with the service I received and will not hesitate to recommend Top Mobility to anyone in search of quality products and exceptional customer care. R
Ruben c.
Patience Rewarded: A Heartfelt Testimonial for TopMobility
Dear TopMobility, I must confess that my journey with you started with a hint of skepticism, given the initial hiccups in communication. Ordering a much-needed scooter and being uncertain about its delivery timeline was nerve-wracking, especially expecting it in 3 to 5 days from a neighboring state and still lacking a tracking number. However, your team's swift response and reassurance soothed my unease. Each passing day was a test of patience, but I held onto hope. And then, like a ray of sunshine on a cloudy day, the package arrived. The joy and relief I felt unboxing my scooter were indescribable. Your product exceeded my expectations, making the wait worthwhile. While there were bumps along the road, the destination proved to be worth it. I commend your customer service, and the quality of your products truly shines. I echo the sentiment that clearer communication would be a great enhancement to your service. Despite the initial uncertainty, the overall experience has indeed been deserving of 5 stars. Thank you, TopMobility, for turning a wait-and-see situation into a satisfying journey.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}