Introduction
Touch.com.ua is a one-stop online store that offers a wide range of mobile phones, tablets, and accessories. Launched in 2005, the company is based in Ukraine and has gained a reputation for providing top-quality products at affordable prices. The website boasts a user-friendly interface, making it easy for customers to find products and make purchases.
Pros and Cons
Pros:
- Wide selection of mobile phones and tablets
- Affordable pricing
- Easy-to-use website interface
- Fast and reliable shipping
- Excellent customer service
Cons:
- Product selection is limited for some brands
- Some products may not be available for international shipping
User Experience
The website interface is well-designed and easy to navigate, making it user-friendly for customers of all ages. All product categories are clearly listed on the main page, and the search bar enables customers to quickly find the products they are looking for. Customers are also able to create accounts, which allows them to track their orders and save their payment and shipping information.
Pricing and Value for Money
Touch.com.ua offers competitive pricing, particularly for its mobile phones and tablets. The website also frequently runs promotions and discounts on selected products, making it even more affordable for customers to make purchases.
Alternatives
Other online stores that offer similar products include Rozetka.com.ua, Mobilochka.ua, and Allo.ua.
Customer Service
Touch.com.ua prides itself on providing excellent customer service. Customers can contact the company through email, live chat, or phone, and customer support representatives are quick to respond and helpful in resolving any issues. The company also offers a 14-day return policy for customers who are not satisfied with their purchases.
Product Quality and Selection
Touch.com.ua offers a wide range of mobile phones and tablets from top brands such as Samsung, Apple, and Huawei. The website also carries a variety of accessories, including cases, screen protectors, and chargers. While the product selection is generally good, some product lines may be limited, particularly for less popular brands.
Website Usability
The website is well-designed and easy to navigate, with all product categories clearly listed on the main page. The search bar enables customers to easily find the products they are looking for, and the product pages are well-organized with clear images and descriptions. Customers can also easily track their orders and access their account information through the website.
Returns and Exchanges
Touch.com.ua offers a 14-day return policy for customers who are not satisfied with their purchases. Customers can contact customer service to initiate a return, and the company will issue a full refund once the product is returned in its original packaging.
Promotions and Discounts
Touch.com.ua frequently runs promotions and discounts on selected products, making it even more affordable for customers to make purchases. Customers can sign up for the company's newsletter to receive updates on new products and upcoming promotions.
Reputation
Touch.com.ua has gained a reputation for providing top-quality products and excellent customer service. The company has received positive reviews from customers, and its website is well-designed and user-friendly.
Payment Options
Touch.com.ua accepts all major credit cards, as well as payment through PayPal and bank transfer. The website uses secure payment platforms to ensure that customers' payment information is protected.
Loyalty Programs
Touch.com.ua does not currently offer a loyalty program for customers.
Customer Reviews
Customer reviews on Touch.com.ua are generally positive, with many customers praising the company's fast shipping and excellent customer service. Some customers have noted that the product selection can be limited for certain brands.
Community Involvement
Touch.com.ua does not currently have any community involvement or charitable initiatives.
Shipping and Costs
Touch.com.ua offers fast and reliable shipping, with delivery typically taking 1-3 business days within Ukraine. The company also offers international shipping, although some products may not be available for international shipping. Shipping costs vary depending on the destination and the weight of the product.
