Users Voice for Tozax

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Tozax
Tozax Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 15 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 4.2 1.5 4.6 1.4
Feb 2023 5 3.4 5 5 5 1.3
Mar 2023 5 3.1 5 5 5 5
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tozax.hu

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Detailed Tozax Review by

Introduction:

Tozax.hu is a leading online retailer in Hungary offering a wide range of products in various categories ranging from electronics, fashion, home and garden, beauty and health, automotive, and many others. The website was launched in 2011 and has since grown to become a go-to e-commerce platform for shoppers across Hungary.

Pros and Cons:

Pros include a wide range of products, competitive prices, and a user-friendly interface. Cons include limited payment options and shipping costs.

User Experience:

The website is easy to navigate, with products categorized in a clear and concise manner. Shopping is a smooth experience with product filters, sorting, and search options available. Tozax.hu has also developed a mobile app for users who prefer shopping on-the-go.

Pricing and Value for Money:

Tozax.hu offers competitive pricing for its products, with regular promotions and discounts available to shoppers. The website also offers a loyalty program that rewards customers for their purchases.

Alternatives:

Alternative online retailers in Hungary include Alza.hu, Mall.hu, and eMAG.hu.

Customer Service:

Tozax.hu's customer service is responsive and helpful, with customer inquiries typically addressed within 24 hours.

Product Quality and Selection:

Tozax.hu offers high-quality products from reputed brands in various categories. The website regularly updates its product inventory to keep up with market trends and customer demands.

Website Usability:

The website is user-friendly, with a clear interface designed to facilitate easy navigation and shopping.

Returns and Exchanges:

Tozax.hu offers a 14-day return policy for items that are damaged, faulty, or incorrectly shipped. Customers can initiate a return or exchange through their account on the website.

Promotions and Discounts:

Tozax.hu regularly offers promotions and discounts on its products, including special deals for subscribers to its newsletter.

Reputation:

Tozax.hu has built a positive reputation among shoppers in Hungary, with high customer satisfaction ratings and positive reviews on various platforms.

Payment Options:

Tozax.hu accepts payment through bank transfer and PayPal, which may be a limitation for some users.

Loyalty Programs:

Tozax.hu offers a loyalty program that rewards customers with points for their purchases, which can be redeemed for discounts on future orders.

Customer Reviews:

Tozax.hu has received positive reviews from its customers, with many praising the website's product quality, pricing, and customer service.

Community Involvement:

Tozax.hu is involved in various community initiatives, including charitable donations, sponsorships, and partnerships with local organizations.

Shipping and Costs:

Tozax.hu charges a flat rate for shipping within Hungary, with the option for express shipping available at an additional cost. Shipping costs are dependent on the weight and size of the order, and may be a deterrent for some customers.