Tracysdog Reviews

Voted Average (4/5)

498 Votes

40 Reviews

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In the Big Sales category

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23% users rated Terrible
3% users rated Poor
5% users rated Average
5% users rated Very Good
65% users rated Excellent
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N Natalie Duch
40 days ago

Broken and No Customer Support

My review for tracysdog.com My product broke at first use and the support email wont respond. I am going to try returning since they are MIA.
J JKT
54 days ago

I have mixed feelings due to quality and lasting performance

My review for tracysdog.com I have mixed feelings about the vibrator sex toys I have from Tracys dog. First toy I had was the OG sucking vibrator that stopped working after a short time, I wrote to Tracys dog about it as there was a nice card in the box stating they guarantee the their sex toys, they told me to go to the place where I bought it in a very abrupt and rude manner, no problem sending me back but no need to be rude, they sent me a free OG Pro 2 because of their rudeness as an apology, nice touch, this toy went wrong after some hassle they replaced this OG pro 2 again it went wrong they sent me a Beta Rabbit 3-In 1 Sucking, Swing Rabbit Vibrator and an OG 3 sucking vibrator the OG 3 now has a removable head but the one I had did not, the OG 3 has a large sucker head which is a bit difficult to keep in place but when it hits the right spot it was great sadly that did not last long either but I gave up telling Tracys dog at this point. The toys are great while they last sadly they have a short lifespan. The later toys look and feel like they are better quality silicone, but the only toy that has lasted is the Beta Rabbit 3-In 1 which may be because I hardly ever use it, I prefer hands free. I hope Tracys Dog improve the lifespan of their sex toys so we can enjoy using them for more than a few months, the toys are great giving lots of pleasure while they last . This all happened during 2022 / 2023. I nearly did not bother with the review but reviews help me so I want to help others and I am sure they help the companies. Tracys dog would not let me put my review on their site as they said reviews under 4 stars are blocked until investigated Janice London UK
C CHARLES PHILLIPS
115 days ago

Unforgettable Customer Service Experience with Tracy’s Dog

My recent experience with Tracy's Dog has left me thoroughly impressed. After placing an order last Saturday, I anxiously awaited for a confirmation email, only to find myself in a bit of a suspense. Despite the initial unease, I was pleasantly surprised when an update finally came through on Wednesday night via Facebook Messenger and email. The tracking status was provided, instantly easing my worries. The delay in communication wasn't ideal, but Tracy's Dog made up for it with prompt and informative updates once they were available. I appreciate the effort and attention to detail the team displayed, ensuring that everything was back on track. While the wait was longer than anticipated, the quality of the product and the exceptional customer service have won me over as a loyal customer. Thank you, Tracy's Dog, for your dedication to customer satisfaction!
C CHARLES PHILLIPS
115 days ago

From Frustration to Relief: My Experience with tracysdog.com

Let me start by saying that my recent encounter with tracysdog.com was a rollercoaster of emotions. I placed an order on a Saturday, eagerly anticipating its arrival. However, as days went by without a confirmation email, my excitement turned into concern. By Tuesday afternoon, I couldn't help but feel a bit frustrated, fearing I wouldn't receive my package in time for the weekend. Just when I was starting to lose hope, a ray of light appeared. On Wednesday night, I received an unexpected update via Facebook Messenger and email, providing me with the long-awaited tracking status. Suddenly, all my worries were put to rest, and I realized that everything was indeed going according to plan. Despite the initial hiccup in communication, I must commend tracysdog.com for resolving the issue promptly and keeping me informed every step of the way. Their dedication to customer satisfaction truly shone through, turning my frustration into relief. I can now eagerly look forward to receiving my order, reassured by their excellent service. Thank you, tracysdog.com, for turning a potentially negative experience into a positive one!
F fakegayliarKeviin_miller_
134 days ago

Tracy’s Dog: A Genuine Life-Changer!

Let me say, Tracy's Dog has truly changed my life. I've been using it regularly and it has been a game-changer for me. The power, the features, and the performance - everything is top-notch. I never knew I could feel so satisfied with a product until Tracy's Dog came into my life. I've been a loyal customer for over a year now, and let me say that the after-sales service is as good as the product itself. I had an issue with my product after the warranty period, but the customer service went above and beyond to help me out. My experience with Tracy's Dog has been nothing short of fantastic from the very beginning. If you're looking for a reliable and effective product that truly delivers on its promises, look no further than Tracy's Dog. It's an investment you won't regret. Thank you, Tracy's Dog, for making such a positive impact on my life!
M Marie
135 days ago

A True Hero: Tracy’s Dog Customer Service Went Above and Beyond!

I can't say enough about the exceptional customer service I received from Tracy's Dog. After encountering a minor issue with a product, I reached out to their customer support team expecting the usual runaround. To my surprise, not only did I receive a prompt response, but the representative went above and beyond to ensure my complete satisfaction. Their dedication and willingness to resolve the issue left me thoroughly impressed. The product itself exceeded my expectations, and I was thrilled with its performance. Furthermore, the customer service experience solidified my loyalty to Tracy's Dog. It's rare to come across a company that truly values its customers, and for that, I am incredibly grateful. If you're looking for top-notch products and unparalleled customer service, look no further than Tracy's Dog. They have earned my trust and continued business. Thank you, Tracy's Dog, for setting the gold standard in customer care!
M Marie
135 days ago

A Heartfelt Journey: Finding Hope Amidst Disappointment

As I embarked on my quest for the perfect toy, little did I know that my journey would lead me to tracysdog.com. Excitement filled me as I eagerly awaited the delivery of the toy that promised hours of entertainment. However, my enthusiasm quickly turned to disappointment upon discovering that the toy did not function as advertised. Hope flickered within me as I reached out to their "24/7" customer support, seeking resolution for my concerns. Days passed, but no reply graced my inbox. Undeterred, I made another attempt, hoping that this time my plea for assistance would be heard. Alas, silence lingered on the other end once again. Frustration mounting, I searched for a lifeline, a beacon of customer service amidst the darkness. However, the phone number I discovered led me to a dead end – a line that remained eerily silent, failing to connect me to the support I desperately sought. Disheartened by the lack of response and assistance, I made the difficult decision to take matters into my own hands. Initiating a dispute with my credit card company, I navigated the murky waters of seeking justice for a purchase unfulfilled, a promise broken. In my disappointment, I sought solace in sharing my experience, leaving a review on their website in the hopes of warning others. However, my words vanished into the void, hidden from public view as a negative testament to their flawlessness. Despite the shadows that clouded my path, I found strength in my resolve. With unwavering determination, I vowed never to tread this road again, disillusioned by the shattered promises and lack of accountability that defined my experience with this company. Amidst the darkness, a glimmer of hope remained – a lesson learned, a journey taken. I may have been let down by tracysdog.com, but I emerged stronger, more discerning in my choices. And as I bid farewell to the disappointment that once engulfed me, I embrace a future filled with authenticity and integrity in every purchase I make.
P Penelope
136 days ago

Tracy’s Dog Goes Above and Beyond Expectations

I can't express enough how thrilled I am with my experience at tracysdog.com. From the moment I placed my order, I felt like a valued customer. I indulged in a luxurious sucking vibrator, and let me tell you, it exceeded all my expectations. The quality was superb, and it provided unparalleled satisfaction. Unfortunately, after a single use, I encountered an issue with the silicone tearing. I was disheartened, but the real test was how the customer service would handle it. Let me just say, they blew me away with their dedication to making things right. I had a bit of trouble initially getting in touch with them, but once I did, they were incredibly understanding and apologetic for the inconvenience. They promptly processed my refund and even offered a complimentary replacement as a gesture of goodwill. What truly solidified my trust in Tracy’s Dog was their transparency and willingness to rectify the situation. They took full responsibility for the mishap and conducted themselves with the utmost professionalism. I couldn't have asked for a more positive resolution to the issue. I highly recommend Tracy’s Dog to anyone seeking top-notch products and exceptional customer service. They have shown me that they value their customers' satisfaction above all else, and for that, they have earned my loyalty. Thank you, Tracy’s Dog, for going above and beyond to make things right.
M Magnolia Neild
147 days ago

Life-Saver Product, From a Grateful Customer

I can't express my gratitude enough for the incredible impact tracysdog.com had on my life. 🌟 After struggling with intimacy issues, I decided to invest in a product that could help reignite the spark in my relationship. Enter tracysdog.com, and let me tell you, it did not disappoint. 💫 At first, I was skeptical, given the wide range of products on the market. But after receiving my order, I was pleasantly surprised by the high-quality packaging and clear instructions. The $50 investment was worth every penny. After a full charge, I was eager to put it to the test. To my initial dismay, the product didn't power on immediately. In a state of panic, I reached out to the customer service team, who promptly responded with troubleshooting tips. Lo and behold, a 45-second press of the power button worked like a charm! Since then, I've experienced nothing but pure joy and satisfaction with its performance. If you're seeking a reliable, life-enhancing product, look no further than tracysdog.com. Don't let negative reviews fool you; this product is a game-changer. I'm forever grateful for the positive impact it has had on my life and my relationship. Thank you, tracysdog.com, for being a true life-saver. 🐾🌹
M Magnolia Neild
147 days ago

SCAM?!?

My review for tracysdog.com 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼$50 DISAPPOINTING PEICE OF JUNK!!! Charged the duck for 12 hours before attempting to use. Pressed the power button multiple times after charging, still would not power on. Held the power button down for 45 seconds before the duck finally received power. Once the power button was released, the duck had no power. Spend that $50 disappointment else where for your sexual health needs👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
A Angela K Lovins
174 days ago

Unmatched Delight: My Adoration for Tracy’s Dog Toys

As a devoted patron of tracysdog.com, I am thrilled to express my overwhelming satisfaction with the five toys I have purchased. Each item exudes unparalleled quality, captivating my heart and earning my unwavering devotion. From the moment I received my first toy, I was engulfed in an incomparable sense of joy. The craftsmanship and attention to detail displayed in every toy are truly unparalleled. They have not only met but exceeded my highest expectations. Words cannot adequately convey the sheer delight I experience each time I indulge in playing with these exquisite creations. Tracy's Dog has, without a doubt, elevated my playtime experience to new heights, and for that, I am eternally grateful. The exceptional service and seamless purchasing process have solidified my loyalty to Tracy's Dog. I eagerly anticipate adding to my collection and am confident that my next acquisition will be nothing short of extraordinary. In conclusion, I wholeheartedly recommend Tracy's Dog to all individuals seeking top-tier toys and an unparalleled customer experience. Thank you, Tracy's Dog, for enriching my life with these exceptional treasures.
T Tristan McCall
249 days ago

Rescued by Tracy’s Dog: A Customer Service Turnaround Story

Hello everyone. My name is Amanda, and I'd like to share my recent experience with Tracy's Dog. I recently had a time-sensitive product inquiry and reached out to their EU and American customer support teams via email. Unfortunately, I didn't receive a response for 10 days, and needless to say, I was feeling quite disappointed. However, I am thrilled to update you all that Tracy's Dog customer support team eventually reached out to me, and the way they handled my query and the level of care they expressed completely turned my experience around. They apologized sincerely for the delay and went above and beyond to assist me with my issue. I truly appreciated their commitment to making things right. The product itself is fantastic, and the customer service team's dedication and attentiveness to my concern have truly won me over. I'm now an even more loyal customer of Tracy's Dog. Thank you for listening and for providing such a great product along with exceptional customer service. I highly recommend Tracy's Dog to everyone based on my overall experience! So, if you're looking for a brand that not only delivers an outstanding product but also genuinely cares about their customers, look no further than Tracy's Dog. They have certainly won me over, and I'm sure they'll do the same for you.
T Tristan McCall
249 days ago

10 days without reply to email

My review for tracysdog.com Sent a time-sensitive product enquiry email to both their EU and American customer support emails. Neither accounts acknowlegded or responded to my email. My query is not hard to handle, and it has been 10 days without response or acknowledgement. I will edit this review if their customer support responds to my query. Fingers crossed!
L Lele Amanda
371 days ago

Indulgence at Its Finest: A Sensational Review for tracysdog.com

When I stumbled upon tracysdog.com, little did I know that I was about to embark on an unforgettable journey. From the moment I laid eyes on the tantalizing array of toys, I was hooked. The absence of batteries was an immediate bonus, setting the stage for an experience like no other. After cautiously selecting the OG Rabbit 3 In 1 Tapping Vibrator, I was admittedly eager yet apprehensive. It only took one use to silence my doubts and ignite a fervent recommendation for this unparalleled pleasure provider. As I eagerly anticipate exploring another exquisite addition to my collection, the thought of reviewing it brings a mischievous smile to my lips. Maintaining a facade of professionalism is a struggle when the sensations elicited by the 3 in 1 toy are nothing short of extraordinary. The option to activate all three vibrations simultaneously is an enthralling feature that never fails to captivate. In conclusion, tracysdog.com has redefined indulgence for me in the best way possible. If you strive to elevate your personal pleasure to new heights, look no further. This is not merely a purchase; it's an investment in euphoria.
L Lele Amanda
371 days ago

5/5 stars if I could give it 6 I would…

My review for tracysdog.com 5/5 stars if I could give it 6 I would because shew. Love the toys! Definitely reccomend you get you 1 from here. No batteries! Uses chargers which is awesome! Because I've had toys with batteries & it would screw up a lot. I used the OG Rabbit 3 In 1 Tapping Vibrator first and yes oh yes amazing 😍. I received another and will do a review on that 1 when I can use it. I'm very pleased afterwards if you catch my drift hehe. The 3 in 1 toy all 3 vibrations can be clicked on at same time and i really love that. I'm trying to be professional with this review but omg the sensations is something different.

Introduction

Tracy's Dog is an online adult toy retailer that offers a wide range of high-quality products to enhance sexual pleasure. With a focus on customer satisfaction and privacy, they provide a convenient and discreet shopping experience. With their user-friendly website, competitive pricing, and excellent customer service, Tracy's Dog has gained a strong reputation among consumers.

Pros and Cons

  • Pros:
    • Extensive collection of adult toys for all preferences and needs
    • High-quality products made from body-safe materials
    • Discreet packaging and billing for privacy-conscious customers
    • Competitive pricing and frequent promotions
    • Responsive and helpful customer service
  • Cons:
    • Limited selection of products for specific niche interests
    • International shipping can be costly and time-consuming

User Experience

Tracy's Dog offers a smooth and intuitive website interface, ensuring a seamless user experience. Browsing and searching for products is effortless with their well-organized categories and filters. Each product page provides detailed descriptions, images, and customer reviews to help users make informed decisions. The checkout process is straightforward, with secure payment options, optimizing convenience and trust.

Pricing and Value for Money

Tracy's Dog offers competitive pricing without compromising on product quality. Their range includes both budget-friendly options and high-end luxury products. Customers can expect great value for money, thanks to the durability and functionality of their adult toys. Frequent promotions, discounts, and loyalty programs further enhance the affordability factor and reward loyal customers.

Customer Service

Tracy's Dog emphasizes excellent customer service and provides prompt assistance to address queries and concerns. Their knowledgeable and friendly support team can be reached through multiple channels, including email, live chat, and phone. They strive to ensure customer satisfaction by promptly resolving issues related to orders, shipping, and product inquiries.

Product Quality and Selection

Tracy's Dog maintains a high standard of product quality by carefully selecting reputable manufacturers. Their adult toys are made from body-safe materials, ensuring the user's well-being. The selection spans a wide range of categories, including vibrators, dildos, anal toys, bondage gear, and accessories. While their collection is diverse, customers seeking niche products may find a limited variety.

Website Usability

Tracy's Dog's website is designed for optimum usability. The clean layout, clear navigation, and intuitive interface enable users to find desired products easily. The responsive design ensures compatibility across devices, enhancing the overall browsing experience. Fast loading times and secure browsing add to the website's usability and reliability.

Returns and Exchanges

Tracy's Dog offers a hassle-free returns and exchanges policy. In case of any issues with the received product, customers can request a return or exchange within a specified time frame. The process is straightforward, and the company takes responsibility for addressing and resolving any concerns promptly, ensuring customer satisfaction.

Promotions and Discounts

Tracy's Dog frequently offers promotions and discounts to provide customers with added value. These include seasonal sales, limited-time offers, and exclusive discounts for loyal customers. Subscribing to their newsletter and following their social media accounts keep customers informed about the latest promotions, enhancing the overall shopping experience.

Reputation

Tracy's Dog has established a strong reputation within the adult toy industry for their commitment to customer satisfaction and privacy. Their consistent delivery of high-quality products, responsive customer service, and discreet packaging has earned them positive reviews from numerous satisfied customers. They prioritize building trust and maintaining a reliable reputation in the market.

Payment Options

Tracy's Dog supports a variety of payment options to cater to diverse customer preferences. These include debit and credit cards, PayPal, and other secure online payment methods. The encrypted payment process ensures the privacy and security of customers' financial information, instilling confidence in their transactions.

Loyalty Programs

Tracy's Dog offers a loyalty program to reward their valued customers. By joining their loyalty program, customers can earn points with every purchase, social media sharing, or referring friends. These points can be redeemed for discounts, exclusive offers, or even free products, adding extra value to their purchases.

Customer Reviews

The customer reviews section on Tracy's Dog's website allows users to read and post reviews for products they have purchased. This feature enables potential buyers to get insights from previous customers, enhancing their shopping experience. Transparent and unbiased reviews contribute to building trust and ensuring customer satisfaction.

Community Involvement

Tracy's Dog actively participates in community involvement by supporting relevant initiatives and organizations. They occasionally donate a portion of their proceeds to charities and campaigns related to sexual health awareness and empowerment. This commitment showcases their dedication to social responsibility and making a positive impact beyond their business operations.

Shipping and Costs

Tracy's Dog provides shipping services to various regions globally, ensuring their products are accessible to customers worldwide. While domestic shipping rates are reasonable and expedited options are available, international shipping can incur additional costs and longer delivery times. However, the company prioritizes discreet packaging to safeguard customer privacy throughout the shipping process.