Trakke Reviews

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7 Reviews

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In the Travel & Vacation category

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71% users rated Excellent
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S sheena kean
261 days ago

A True Game Changer – The Eigg Bag Revolutionized My Travels

I cannot stress enough how much the Eigg bag from trakke.co.uk has transformed my travels. After placing my order, I was pleasantly surprised by how swiftly it arrived, showcasing the brand's dedication to customer satisfaction. Upon unboxing, I was instantly impressed by the quality craftsmanship that exuded from every seam and fiber of this bag. It's not just a bag; it's a statement piece that exudes elegance and durability. As someone who values quality and functionality in my travel gear, the Eigg bag exceeded all my expectations. The spacious interior accommodated all my essentials effortlessly, while the sturdy construction provided peace of mind, knowing that my belongings were secure. From its ergonomic design to its stylish aesthetic, this bag has truly raised the bar for travel accessories. I am beyond pleased with my purchase and can confidently say that the Eigg bag has become an indispensable companion on all my journeys. It's not just a bag; it's a game-changer that has seamlessly integrated into my lifestyle, garnering compliments wherever I go. Thank you, trakke.co.uk, for crafting such a remarkable product that has redefined my travel experience.
R Robert Wylie
544 days ago

A Game-Changing Purchase: My Journey with the ‘Fingal’ Backpack

Here's my take on the 'Fingal' backpack from trakke.co.uk – a purchase that left me both impressed and slightly disappointed. The delivery process was seamless, and the materials used are undeniably top-notch. However, the real test came when I decided to use it for my daily commute, combining cycling and laptop carrying. While the sleek design and functionality of the 'Fingal' won me over initially, the practicality fell short when it came to comfort. The bottom edge of my laptop seemed determined to leave its mark on my back, making the journey to work a less-than-pleasant experience. Despite my best efforts to adjust the straps, the discomfort persisted, especially when cycling with both hands occupied. On the bright side, using just one strap alleviated the pressure, but sacrificing stability wasn't an option during my bike rides. If only the suspended laptop section had a bit more padding to cushion the impact, the 'Fingal' would have been the ultimate minimalist companion for my daily adventures. In conclusion, while the 'Fingal' backpack boasts quality craftsmanship and aesthetic appeal, its functionality for laptop-carrying commuters might need a little more fine-tuning. It's a great choice for those with shorter commutes or different carrying needs, but for cycling laptop users like myself, the search for the perfect backpack continues.
C Chris Walton
778 days ago

Unparalleled Quality and Exceptional Service: A Testimonial for Trakke.co.uk

My experience with Trakke over the past two years has been nothing short of exceptional. From purchasing bags, face masks, to now a hat, each product exudes the highest quality craftsmanship that stands the test of time. The attention to detail is evident in every stitch and fabric choice, making every purchase a true investment. What truly sets Trakke apart is their impeccable customer service. Orders are processed swiftly, and I am always kept in the loop with timely email notifications, providing peace of mind throughout the entire purchase journey. The efficiency in delivery, coupled with their commitment to communication, showcases Trakke's dedication to customer satisfaction. As a loyal customer, I can confidently say that Trakke is not just a retailer but a testament to superior quality and professionalism. I wholeheartedly recommend Trakke to anyone in pursuit of not just products, but experiences that exceed expectations. Thank you, Trakke, for setting the bar high in both product excellence and customer care.
T Tim
1135 days ago

Trakke’s Face Mask Won’t Mask My Disappointment

From the moment I hit 'purchase' on Trakke’s website, I anticipated the arrival of my much-awaited face mask, hoping for a blend of style and functionality. Unfortunately, what I unwrapped failed to meet my expectations, reinforcing the adage that appearances can be deceiving. At £18, the mask felt more like a splurge than a sensible purchase, accentuated further by the £2.25 postage fee. The mask did its job adequately, yet its performance did not correlate with its price tag. My disappointment was compounded by the lengthy wait for delivery, a sharp contrast to previous experiences with quicker shipments from overseas. While I acknowledge that Trakke’s range may include gems worthy of both the cost and the wait, this particular purchase left me hesitant to explore further. For those seeking quality and promptness in their face mask acquisitions, caution may be warranted when considering Trakke as a supplier.
H Howard
1312 days ago

Trakke – Where Quality and Durability Meet Unmatched Customer Service

As a loyal customer of Trakke, I can confidently say that their products never cease to amaze me. The exceptional quality, coupled with their stellar customer service, truly sets them apart from the rest. I have purchased several items from Trakke, and each time I am met with superb craftsmanship and functionality. The waxed canvas used in their designs is not only durable but also stylish in its simplicity. I have been using the Bannock pack for nearly a year now, and it has surpassed all my expectations. The banana cross body bag, which I use daily, has shown no signs of wear, with the stitching holding up perfectly. One tip I would recommend is to regularly reproof the canvas to maintain its waterproofing and longevity. It's reassuring to know that Trakke also offers a repair service, emphasizing their commitment to sustainability and reducing waste. What truly sets Trakke apart is their responsive and helpful customer service team. They always go above and beyond to address any queries or concerns promptly. If your world revolves around what's in your bag, then Trakke is the perfect companion. Their products are built to last a lifetime, making them a worthy investment for those who value quality and durability.
A AE
1369 days ago

Exceptional Quality and Timely Delivery – A True Gem!

As a dedicated customer of trakke.co.uk, I can't help but express my genuine satisfaction with every order I've received from them. Most recently, I purchased their masks, and once again, the delivery was prompt, the packaging was secure, and the quality was impeccable. The attention to detail in crafting their items truly shines through. What truly sets Trakke apart for me is their commitment to sustainability. While I adore their current offerings, I fondly remember a bag I purchased years ago made from nettle blend fabric. Its durability and unique aging process still mesmerize me to this day. If only they could reintroduce this material in their current collection! My positive experiences with Trakke have solidified my loyalty to their brand, and I eagerly look forward to future purchases with them. Thank you, Trakke, for consistently exceeding my expectations and creating products that not only stand the test of time but also leave a lasting impression.
W Weegie
2423 days ago

From Doubt to Delight: A Year-Long Journey with My Assynt

As I navigated through countless options for a new backpack over the course of a year, uncertainty clouded my decision-making process. However, when the Assynt made its grand entrance on trakke.co.uk last year, I knew it was time to take the plunge. Now, after 14 months of daily use, I can confidently attest to its brilliance. Opting for the medium size has proven to be a game-changer, effortlessly accommodating my work essentials for daily commutes while seamlessly transitioning to spacious carry-all for memorable long weekends. Thank you, Trakke, for transforming my dithering into unwavering delight with the versatile and durable Assynt backpack.

Introduction

Trakke.co.uk is a renowned online retailer specializing in high-quality bags and accessories. With a focus on sustainability and durability, Trakke offers a range of stylish products made using traditional manufacturing techniques and premium materials. Their commitment to craftsmanship and ethical production has earned them a loyal customer base. In this editorial review, we will delve into various aspects of Trakke's offerings and services to help you make an informed decision.

Pros and Cons

  • Pros:
    • High-quality, durable products
    • Sustainable and ethically produced
    • Wide selection of bags and accessories
    • Unique designs and attention to detail
    • Excellent customer service
    • Simple and user-friendly website
    • Engaged online community
    • Fast and reliable shipping
  • Cons:
    • Premium pricing may not be suitable for budget-conscious shoppers
    • Limited availability of certain products

User Experience

Trakke.co.uk provides a seamless user experience with its intuitive website design and straightforward navigation. The minimalistic interface allows for easy browsing and quick access to product categories. The product pages offer detailed descriptions, high-resolution images, and customer reviews, ensuring that users have all the information they need to make a purchase decision. The website also loads quickly, enhancing the overall user experience.

Pricing and Value for Money

Trakke's products are priced at a premium due to their exceptional quality and sustainable manufacturing practices. While some shoppers may find the prices relatively higher, they are justified by the craftsmanship, durability, and ethical sourcing of materials. Trakke's products are built to last, ensuring that customers receive long-term value for their investment.

Customer Service

Trakke prides itself on delivering exceptional customer service. Their knowledgeable and friendly customer support team is readily available to assist with any queries or concerns. Whether through email, phone, or social media channels, Trakke responds promptly and efficiently to customer inquiries, ensuring a positive shopping experience.

Product Quality and Selection

Trakke's commitment to quality is evident in their products. Each item is meticulously handcrafted using durable materials such as waxed cotton, vegetable-tanned leather, and robust hardware. With a diverse selection of backpacks, messenger bags, travel accessories, and more, Trakke caters to a wide range of customer preferences and needs. Whether for daily commutes or outdoor adventures, Trakke offers products built to withstand the elements and last for years.

Website Usability

Trakke's website has been designed with usability in mind. The clean and intuitive interface allows users to easily browse products, filter by categories, and access detailed information. With a responsive layout, the website adapts seamlessly to different devices, ensuring a consistent experience across desktops, tablets, and smartphones.

Returns and Exchanges

Trakke provides a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can request a return or exchange within a specified period (usually 30 days). Trakke's customer service team guides customers through the process, ensuring a smooth and convenient resolution.

Promotions and Discounts

Trakke occasionally offers promotions and discounts, providing customers with the opportunity to purchase their desired products at a reduced price. These promotions are advertised on their website, newsletter, and social media channels, allowing customers to stay updated on the latest deals.

Reputation

Trakke has established a strong reputation for their commitment to quality, sustainability, and ethical production. Their transparent approach and dedication to craftsmanship have garnered positive reviews and testimonials from satisfied customers. They have also been featured in various reputable publications, further solidifying their credibility and expertise in the industry.

Payment Options

Trakke offers a range of secure payment options to accommodate customer preferences. This includes major credit cards, PayPal, and other trusted online payment methods. The secure checkout process ensures the protection of customers' personal and financial information.

Loyalty Programs

While Trakke does not currently offer a loyalty program, their dedication to providing exceptional products and customer service naturally fosters customer loyalty.

Customer Reviews

Trakke values customer feedback and actively encourages customers to leave reviews on their website and social media platforms. The reviews provide valuable insights for prospective buyers, offering real-life experiences and opinions on Trakke's products.

Community Involvement

Trakke actively engages with its online community through social media platforms, sharing behind-the-scenes glimpses into their production process, customer stories, and celebrating the adventures of their customers. This fosters a sense of belonging and encourages customers to become part of the Trakke community.

Shipping and Costs

Trakke provides fast and reliable shipping services both domestically and internationally. The shipping costs vary depending on the destination, package weight, and chosen shipping method. Customers can select their preferred shipping option at checkout, and Trakke ensures timely delivery with tracking information provided for transparency. In conclusion, Trakke.co.uk offers high-quality bags and accessories, crafted with a strong emphasis on sustainability and durability. Their commitment to ethical production, excellent customer service, and unique designs sets them apart in the market. While the premium pricing may not be suitable for all budgets, the long-lasting value and exceptional craftsmanship make Trakke products a worthy investment. With a user-friendly website, hassle-free returns, and active community involvement, Trakke has earned a spot among the top choices for individuals seeking durable and stylish bags.