Trakracer Reviews

Voted Good (4/5)

1412 Votes

99 Reviews

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In the Gaming service Provider category

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17% users rated Terrible
4% users rated Poor
1% users rated Average
16% users rated Very Good
62% users rated Excellent
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R R V
48 days ago

Unmatched Customer Service Resolved my Concern Swiftly

Upon encountering a minor issue with a few scratches on my purchase from trakracer.co.uk, I reached out to Gabriel for assistance. His prompt and efficient response not only put my mind at ease but also swiftly resolved the matter. The exemplary customer service provided by Gabriel has truly left a lasting impression on me. I am beyond satisfied with the outcome and would wholeheartedly endorse trakracer.co.uk to everyone seeking exceptional products alongside top-notch support. This level of dedication and care towards customers is a rare find in today's market, making my decision to return for future purchases an easy one.
R R V
48 days ago

Outstanding Customer Service Resolved My Minor Issue with Perfection

Striving for perfection, I recently encountered a minor hiccup with a few scratches on my purchase from trakracer.co.uk. However, Gabriel's exceptional customer service swept in to save the day. With prompt and efficient assistance, he resolved the issue seamlessly, ensuring that every detail was taken care of to perfection. The level of care and dedication demonstrated by Gabriel truly exceeded my expectations. This positive experience has solidified my trust in trakracer.co.uk, and I would not hesitate to return for future purchases. I wholeheartedly recommend this company to everyone seeking exceptional products coupled with unparalleled customer service. Thank you for the outstanding service – a true testament to excellence in every aspect!
R R V
48 days ago

Unforgettable Customer Service Experience at Trakracer: Resolving Scratches with Care

I recently purchased a product from trakracer.co.uk and encountered a minor issue with a few scratches. Although they weren't large, it was concerning. Thankfully, Gabriel stepped in and went above and beyond to address my concerns promptly and efficiently. His exceptional customer service truly made a difference in my overall experience. I was not only impressed by how Gabriel handled the situation with professionalism and care, but I was also delighted by the outcome. The scratches were sorted out flawlessly, leaving me with a product that looked as good as new. This level of dedication and commitment to customer satisfaction is rare to find these days, and I am immensely grateful for the positive resolution. The outstanding service I received from trakracer.co.uk has not only secured my loyalty as a customer, but it has also earned my enthusiastic recommendation to everyone I know. I am confident that anyone who chooses to shop at Trakracer will be met with the same level of care and expertise that I experienced. Thank you, Trakracer, for your incredible service - I will definitely be returning for future purchases.
T Travis Bender
48 days ago

The tr80 lite has been the right rig…

My overview for trakracer.co.uk The tr80 lite has been the right rig for me! I like the adjustability, and simply with the ability to add so many various issues with ease is superior. I’m principally tried to show it into as a lot of an actual automotive POV as I can afford. Extraordinarily sturdy for my simucube 2 professional with Simagic p1000 hydraulic pedals. I'd purchase the identical actual one once more! Thanks TrakRacer
T Travis Bender
48 days ago

The tr80 lite has been the perfect rig…

My review for trakracer.co.uk The tr80 lite has been the perfect rig for me! I love the adjustability, and just being able to add so many different things with ease is awesome. I’m basically tried to turn it into as much of a real car POV as I can afford. Extremely sturdy for my simucube 2 pro with Simagic p1000 hydraulic pedals. I would buy the same exact one all over again! Thanks TrakRacer
T Travis Bender
48 days ago

From Virtual to Reality: My Unforgettable Journey with trakracer.co.uk’s tr80 lite Setup

I can't help but gush about the tr80 lite from trakracer.co.uk – it's truly transformed my sim racing experience! The adjustability of this rig is a game-changer, allowing me to customize it to replicate a real car POV within my budget. Its sturdy design effortlessly accommodates my high-end simucube 2 pro and Simagic p1000 hydraulic pedals, enhancing the realism of every race. Investing in the tr80 lite was a decision I'd make again in a heartbeat. It's not just a rig; it's a gateway to a whole new world of immersive racing. Massive thanks to TrakRacer for elevating my racing setup to new heights!
K Kurt W
49 days ago

Top-Notch Quality Pedal Decks: A Racing Enthusiast’s Dream Come True!

As a passionate racing enthusiast, I cannot help but express my immense satisfaction with the pedal decks from trakracer.co.uk. I initially acquired both the first and second-generation pedal decks, and I have seamlessly integrated them into my existing rig from another brand. The compatibility and performance of these decks have truly surpassed my expectations. What sets trakracer.co.uk apart is not only the exceptional quality of their products but also the top-tier service they provide. From the moment I placed my order to the seamless installation process, every step was met with efficiency and professionalism. The attention to detail in the design of the pedal decks is evident, reflecting the brand's commitment to delivering a superior racing experience. Using both generations of pedal decks together has substantially enhanced my racing setup, allowing for smoother control and precise maneuvers on the track. The durability and reliability of these decks are truly unmatched, making them a must-have for any serious racing enthusiast. In conclusion, trakracer.co.uk has exceeded my expectations in every aspect – from product quality to customer service. If you're looking to elevate your racing experience, investing in these pedal decks is undoubtedly a decision you won't regret. Thank you, trakracer.co.uk, for providing such exceptional products for racing enthusiasts like myself.
K Kurt W
49 days ago

Unmatched Quality and Service: A Love Letter to trakracer.co.uk

Stepping into the world of racing simulation, I found myself in need of reliable and high-quality equipment, which led me to trakracer.co.uk. The pedal decks I purchased, both the first and second Gen, have completely transformed my racing experience. Combining them on a rig from a different brand was a seamless process, thanks to the exceptional compatibility and design of trakracer products. However, what truly sets trakracer.co.uk apart is not just their outstanding products but their unparalleled service. From the moment I placed my order to the delivery of the items, the customer support team was attentive and responsive, ensuring that every step of the purchasing process was smooth and hassle-free. The attention to detail and care they exhibit towards their customers truly sets them apart in the industry. In conclusion, trakracer.co.uk has not only provided me with top-notch pedal decks that have enhanced my racing setup significantly, but they have also won me over with their dedication to customer satisfaction. I highly recommend trakracer.co.uk to fellow racing enthusiasts looking for a superior experience both in terms of products and service. Thank you, trakracer.co.uk, for exceeding my expectations and setting the bar high for excellence in the industry!
K Kurt W
49 days ago

Transformed My Racing Setup with Trak Racer Pedal Decks!

Let me just start by saying that trakracer.co.uk has completely elevated my racing game with their pedal decks! I decided to invest in both the first and second-generation pedal decks, and I couldn't be happier with my choice. Not only are the decks top-notch in terms of quality and design, but the service provided by Trak Racer has truly been exceptional. By combining the two pedal decks on a rig from a different brand, I have experienced a whole new level of precision and control in my racing simulations. The attention to detail in the construction of these decks is evident, and they have seamlessly integrated into my setup, enhancing my overall gaming experience. Trak Racer has not only delivered outstanding products but has also provided impeccable customer service throughout my interaction with them. From the ordering process to the delivery of the parts, everything has been smooth and efficient, showcasing their commitment to customer satisfaction. If you're looking to level up your racing simulator setup, I highly recommend investing in Trak Racer's pedal decks. They have truly made a difference in my gaming experience, and I can't imagine racing without them now. Thank you, Trak Racer, for transforming my setup and taking my gameplay to the next level!
M Michael
49 days ago

A Genuine Delight: Embracing Unmatched Customer Service at Trak Racer

Let me take you through my remarkable journey with trakracer.co.uk, where every interaction left me spellbound. Trak Racer exemplifies how keeping customer service in-house can elevate the entire purchasing experience to unparalleled heights. During the hustle and bustle of Black Friday, I eagerly ordered the TR160 sim rig, anticipating endless hours of immersive gameplay. Upon its arrival a few weeks later, everything seemed flawless, except for a minor hiccup with the seat. Whether due to misaligned threads or a slight twist in the seat's glass fiber shell, my seating position felt awkward with noticeable tension on the rails. Yet, imperfections are bound to surface at times, aren't they? Undeterred, I decided to reach out to the customer service team, despite discarding the original packaging (who keeps stacks of cardboard boxes anyway?). To my relief, Robert from customer service emerged as a beacon of professionalism and warmth. With precision and empathy, he swiftly navigated through the issue, leaving me astounded at the seamless resolution process. After a brief exchange of emails and a few sent photos, I bid farewell to the flawed seat, hopeful for a timely replacement. Remarkably, within just a couple of hours (yes, hours!), a notification excitedly announced the dispatch of my pristine replacement seat. As I unboxed the new seat, a surge of satisfaction enveloped me - it fit like a glove, transforming my gaming setup into a haven of comfort and joy. Robert's unwavering dedication had turned what could have been a stressful ordeal into a stress-free affair, brimming with efficiency and care. Trak Racer's commitment to delivering on their promises shines brightly through experiences like mine. In a market teeming with mediocrity, their unwavering dedication to customer satisfaction sets them apart as a shining beacon of excellence. Witnessing this level of service leaves me genuinely delighted, rooting for their continued success and growth. My journey with Trak Racer has not only been about a premium product but also a testament to exceptional customer service that truly sets the bar high.
M Michael
49 days ago

Above and Beyond: Remarkable Customer Care at trakracer.co.uk

After stumbling upon Trak Racer during Black Friday, I was enthralled by their TR160 sim rig. As I eagerly awaited its arrival, I couldn't contain my excitement. However, upon assembly, a slight hitch emerged - the seat didn't align perfectly, causing discomfort. Despite discarding the packaging, a cardinal sin in the world of online shopping, my hopes plummeted. Determined to overcome this setback, I reached out to Trak Racer's customer service, bracing myself for a tedious exchange. Little did I know, I was in for a pleasant surprise. Robert, the epitome of professionalism, effortlessly navigated the situation. With each interaction, his assistance exuded warmth and proficiency, reinstating my faith in exceptional customer service. Through a seamless correspondence, coupled with photographic evidence, the flawed seat made its journey back to Trak Racer. In a matter of hours, a mere blink of an eye in the realm of customer service, a notification lit up my screen - a new seat was en route. The replacement seat, pristine and flawlessly aligned, exceeded my expectations. Trak Racer not only lived up to their promise but surpassed it with flying colors. Amidst a corporate landscape marred by mediocrity, their unwavering commitment to excellence shines brightly. My experience with Trak Racer exemplifies the epitome of premium service, a rare gem in today's market. Witnessing their growth and dedication, I am genuinely elated to have embarked on this journey with such a reputable company.
M Michael
49 days ago

Beautiful buyer expertise

My evaluation for trakracer.co.uk Trak Racer is an ideal instance of why it's best to by no means outsource your customer support and maintain it in-house as an alternative. Their customer support high quality is on one other stage evaluating to properly… many of the firms on the market. I positioned my order for TR160 sim rig throughout Black Friday and acquired it a few weeks later. Every part was excellent besides the seat - both threads had been misaligned or the seat glass fiber shell itself was twisted, after meeting there was lots of twist and stress on rails and my seating place was very uncomfortable. Oh properly, it occurs. I reached out to the customer support explaining what occurred and that I would not have the unique packaging (removed it, I don’t accumulate cardboard containers). Robert from customer support helped me type it out flawlessly, can’t keep in mind when final time I had such skilled and nice expertise. Few mails and a few images later I’ve despatched my seat again to Trak Racer and a few hours (actually hours) later I acquired a notification that my alternative seat is on it’s technique to me. Lengthy story short- the brand new seat is ideal and Robert made the entire expertise clean and stressless. That is precisely (and above) the extent of customer support you’d prefer to anticipate when shopping for a premium product, sadly it’s one thing very uncommon these days - however not relating to the Trak Racer. They ship what promised and I’m actually comfortable to see how this firm grows and thrive.
C Christian Damian
50 days ago

A Journey of Rediscovery: TrakRacer TR80 Lite Review

Enthusiasts, buckle up for a tale of nostalgia and frustration turned into delight! My experience with the trakracer.co.uk TR80 Lite chassis was akin to unwrapping a present from my childhood - a modern-day erector set for adults. As I pieced together the seat mount and shifter mount, I felt the thrill of creation wash over me, reminiscent of simpler times. Initially, my rating soared to a solid 4 stars, impressed with the quality and assembly process. However, a sudden bump in the road left me feeling like I hit a virtual pothole. The requirement to sign up for Trustpilot - a total buzzkill. Why can't giving feedback be as straightforward as a click of a button? The hassle of navigating another sign-in process left me exasperated. Despite this hiccup, the TR80 Lite itself remains a gem in my collection. The sturdiness and craftsmanship speak volumes, making me hesitant to consider an upgrade unless the siren call of full motion simulation beckons. In conclusion, my relationship with the TR80 Lite has been a rollercoaster of emotions, mirroring the highs and lows of a thrilling race. If only the journey to share my thoughts had been as smooth as the ride this rig provides.
C Christian Damian
50 days ago

Revolutionized by trakracer.co.uk TR80 Lite: A Journey of Nostalgia and Frustration

Entering the world of sim racing, I found myself immersed in the purchase of the trakracer.co.uk TR80 Lite, along with the seat mount and shifter mount. The assembly process was not just a task but a reminiscent journey to my childhood days playing with an erector set. The build was not only functional but also a fun and engaging experience. However, amidst the joy of assembly and setup, a frustration arose. The need to navigate through various steps for a simple review process caused a significant hiccup. Initially, my rating stood at a solid 4, reflecting the satisfaction with the product. Yet, the obstacles in the review submission process prompted a shift to a 2-star rating. The inconvenience of having to sign up for an additional platform for feedback submission felt cumbersome and unnecessary. The simplicity of just hitting a button to share my experience was sorely missed. This unexpected hurdle tainted an otherwise pleasant experience with the TR80 Lite, leaving a bitter aftertaste. Despite this setback, the product itself remains top-notch, delivering on its promise of quality and durability. Should the review process improve in the future, I have no doubt that my rating and overall satisfaction with trakracer.co.uk's offerings will soar once again.
C Christian Damian
50 days ago

A Thrilling Reminiscence: Unveiling the trakracer.co.uk TR80 Lite

Delving into the world of trakracer.co.uk TR80 Lite was like unlocking a treasure trove of nostalgia. As I embarked on assembling my first extruded aluminum rig, every piece fit seamlessly together, reminiscent of the joy I felt as a child tinkering with my erector set. The addition of the seat mount and shifter mount enhanced my racing setup, elevating the entire experience to unparalleled heights. This purchase was not just about acquiring a product; it was about creating moments of pure bliss and excitement while constructing something that resonates with my passion. The attention to detail and quality of the TR80 Lite chassis surpassed my expectations, solidifying my decision. As I gaze upon my setup, I am filled with a sense of pride and accomplishment, knowing that I made the right choice. However, amidst the thrill of the build, a cumbersome experience tainted my journey. Transitioning my rating from a 4 to a 2 was a painful decision, prompted by the frustrating process of submitting a review. The requirement to sign up with Trustcr@p not only hindered the seamless flow but also left me exasperated. Why should sharing my feedback be a task in itself? A simple button for submission would have sufficed, eliminating the unnecessary hassle of signing in elsewhere. Despite this setback, my admiration for the TR80 Lite remains unwavering. The exhilaration of racing in this setup eclipses any inconveniences faced along the way. Should the prospect of full motion ever beckon me, I now know where my allegiance lies. Thank you, trakracer.co.uk, for a remarkable product that brought joy, frustration, and ultimately, a rewarding experience.

Introduction

Trak Racer is a highly reputable brand in the racing simulator industry, offering a wide range of premium-quality gaming chairs, racing cockpits, and accessories. With a strong emphasis on providing an immersive and realistic experience, Trak Racer has garnered a loyal customer base across the globe. This review aims to provide a comprehensive analysis of Trak Racer's website (trakracer.co.uk) and evaluate its various aspects.

Pros and Cons

Pros:
  • Extensive selection of racing simulator products
  • High-quality build and craftsmanship
  • Immersive and comfortable gaming experience
  • Excellent customer service and support
  • Frequent promotions and discounts
  • Positive customer reviews and reputation
Cons:
  • Product pricing may be higher compared to competitors
  • Limited customization options for some products

User Experience

Trak Racer's website provides a seamless user experience, making it easy for customers to navigate and find the desired products. The layout is clean and intuitive, with clear categorization and detailed product descriptions. The search functionality enables users to quickly locate specific items, while helpful filters assist in narrowing down the options. Overall, the website design and user interface contribute to a positive and efficient user experience.

Pricing and Value for Money

Trak Racer's products are priced at a premium level compared to some competitors. However, the higher price tag is justified by the exceptional quality and durability of their racing simulator equipment. The products are crafted using top-notch materials and advanced engineering techniques, ensuring a long-lasting investment for gamers. While the initial cost may seem steep, the value for money is evident in the enhanced gaming experience and extended product lifespan.

Customer Service

Trak Racer prioritizes customer satisfaction and offers exceptional customer service. Their knowledgeable and friendly support team promptly responds to queries and provides relevant assistance. Whether it's pre-sales inquiries or post-purchase support, Trak Racer ensures that customers receive personalized attention and guidance throughout their journey. This commitment to customer service enhances the overall buying experience and instills trust in the brand.

Product Quality and Selection

Trak Racer excels in delivering top-tier product quality. Their racing cockpits, gaming chairs, and accessories are meticulously crafted with sturdy materials, ensuring reliability and longevity. The attention to detail and precision engineering reflect the brand's commitment to providing the best gaming equipment available. Additionally, Trak Racer offers a wide selection of products, catering to both casual gamers and professional sim-racers.

Website Usability

Trak Racer's website is designed with user-friendliness in mind. The intuitive layout, clear product categorization, and well-structured navigation aid customers in finding their desired products effortlessly. The website also features informative product descriptions, high-resolution images, and relevant specifications, providing customers with comprehensive details to make informed purchasing decisions. Overall, the website's usability contributes to a smooth and enjoyable shopping experience.

Returns and Exchanges

Trak Racer has a transparent and customer-friendly returns and exchanges policy. If a customer encounters any issues with their purchase, Trak Racer ensures a hassle-free return process. They provide clear instructions and guidelines on their website, facilitating the return or exchange of products within a specified timeframe. This commitment to customer satisfaction further strengthens Trak Racer's reputation as a reliable brand.

Promotions and Discounts

Trak Racer frequently offers promotions and discounts on their products, providing customers with opportunities to save money. These promotions are often advertised on the website, allowing customers to stay informed about ongoing deals and discounts. By offering attractive incentives, Trak Racer ensures that customers can enjoy their high-quality gaming equipment without breaking the bank.

Reputation

Trak Racer has established a strong reputation in the gaming community for their exceptional products and customer service. Positive customer reviews and testimonials highlight the brand's dedication to quality, resulting in a high level of customer satisfaction. Trak Racer's reputation as a reliable and trustworthy brand has contributed to their steady growth and success in the racing simulator industry.

Payment Options

Trak Racer offers a variety of convenient payment options to cater to diverse customer preferences. Customers can choose from major credit cards, including Visa, Mastercard, and American Express. Additionally, Trak Racer also accepts PayPal payments, which adds another layer of convenience and security for online transactions.

Loyalty Programs

Trak Racer currently does not have a dedicated loyalty program. However, their frequent promotions, discounts, and excellent customer service create a sense of loyalty among their customer base. The brand's commitment to customer satisfaction and ongoing efforts to provide value-added benefits strengthen customer loyalty organically.

Customer Reviews

Trak Racer receives overwhelmingly positive customer reviews across various platforms. Customers appreciate the high-quality build, comfort, and immersive gaming experience provided by their products. The brand's commitment to customer service and prompt assistance contributes to positive feedback from satisfied customers. These reviews reaffirm Trak Racer's reputation as a reliable, trustworthy, and customer-oriented brand.

Community Involvement

Trak Racer actively engages with the gaming community, participating in industry events and collaborating with professional sim-racers. They often sponsor esports tournaments and support sim-racing leagues, demonstrating their dedication to the gaming community. Trak Racer's involvement in the community fosters a sense of trust and loyalty among gamers who value their commitment to the industry.

Shipping and Costs

Trak Racer offers worldwide shipping, ensuring that customers can enjoy their products regardless of their location. The shipping costs vary depending on the destination and size of the items ordered. Trak Racer strives to provide competitive shipping rates while ensuring the safe and timely delivery of their products. Customers can calculate the shipping costs during the checkout process, allowing them to make informed decisions. In conclusion, Trak Racer's website (trakracer.co.uk) offers a seamless user experience, an extensive selection of high-quality racing simulator products, and exceptional customer service. While the pricing may be higher compared to some competitors, the value for money is evident in the superior product quality and immersive gaming experience. With positive customer reviews, a strong reputation, and a commitment to the gaming community, Trak Racer stands as a leader in the racing simulator industry.