Trakracer Reviews

Voted Average (3/5)

59 Votes

59 Reviews

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7% users rated Terrible
22% users rated Poor
22% users rated Average
39% users rated Very Good
10% users rated Excellent
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R R V
40 days ago

Unmatched Customer Service and Impeccable Quality

My experience with trakracer.eu was nothing short of exceptional. Initially encountering a minor issue with a few scratches, I reached out to their team for assistance. Gabriel's unparalleled level of attentiveness and dedication shone through as he promptly addressed and rectified the situation with utmost care and professionalism. The impeccable quality of their products combined with the outstanding customer service truly sets trakracer.eu apart. Their commitment to customer satisfaction is evident in every interaction, making it a pleasure to engage with their brand. I am thoroughly impressed and grateful for the seamless resolution provided by Gabriel and the team. I wholeheartedly recommend trakracer.eu to anyone seeking top-notch products backed by a team that goes above and beyond to ensure customer happiness. My gratitude knows no bounds, and I eagerly look forward to continuing my patronage with this outstanding company.
T Travis Bender
40 days ago

Unleashing the Full Thrills of Racing with TR80 Lite Simulator Rig!

From the moment I laid hands on the TR80 Lite simulator rig from TrakRacer, my racing game experience was elevated to new heights! The adjustability of this rig is unparalleled, allowing me to customize it to mimic a real car's point of view effortlessly. Its robustness easily accommodates my Simucube 2 Pro and Simagic P1000 hydraulic pedals, delivering a sense of realism that gets my heart racing. Every session with the TR80 Lite feels like a thrilling adventure, as I dive into the virtual world of racing with utmost precision and control. TrakRacer has truly outdone themselves with this remarkable creation. If given the chance, I would undoubtedly choose the TR80 Lite once again without a second thought. Thank you, TrakRacer, for making my racing dreams a reality!
K Kurt W
41 days ago

Unparalleled Quality and Service at trakracer.eu!

As a loyal customer of trakracer.eu, I am thrilled to share my experience with their pedal decks. Having invested in both the first and second Gen pedal decks, I can confidently say that their quality is unmatched. What sets trakracer.eu apart is not just their superior products but also their exceptional service. When I decided to combine the decks on a different rig, their team went above and beyond to assist me with all the necessary parts and guidance. I am truly impressed by their dedication to customer satisfaction. If you're looking for top-notch equipment and impeccable service, look no further than trakracer.eu!
M Michael
41 days ago

A Remarkable Journey with Trak Racer: A Tale of Unmatched Customer Service

At trakracer.eu, my experience transcended the realms of exceptional customer service, leaving me in awe of their dedication and professionalism. Upon ordering the TR160 sim rig during the Black Friday frenzy, I eagerly awaited its arrival, only to encounter a minor setback with the seat upon assembly. Despite my reluctance to keep the original packaging, Robert from customer service effortlessly navigated through the issue, exhibiting unparalleled expertise and attentiveness. After swiftly rectifying the situation, the replacement seat was on its way to me within hours. This level of promptness and efficiency is a rare gem in the realm of customer service, shining brightly through the exceptional care exhibited by Trak Racer. Their commitment to delivering a flawless experience resonates deeply, setting them apart as a beacon of excellence in the industry. My heartfelt gratitude extends to the entire team at Trak Racer for crafting not just a product, but an unforgettable journey marked by genuine care and unwavering support. Cheers to a company that not only meets expectations but exceeds them with grace and competence.
C Christian Damian
42 days ago

Unforgettable Thrills with TR80 Lite: An Alum Rig Masterpiece

Embarking on my first extruded aluminum rig journey with trakracer.eu's TR80 Lite was an adventure like no other. Combining the chassis with the seat and shifter mounts brought a nostalgic delight reminiscent of my youthful days tinkering with an erector set. The build process was not just assembling parts; it was a creative journey filled with excitement and anticipation. I have zero regrets about investing in this rig. The quality and craftsmanship exceeded my expectations, promising durability for endless hours of racing simulations. While I may not have contemplated upgrades, the idea of experiencing full motion effects in the future has piqued my interest. However, a bump in the road altered my initial satisfaction. Transitioning my rating from a solid 4 to a disappointing 2 stemmed from an unexpected obstacle – the cumbersome review process. Having to navigate through the sign-up process on Trustpilot left me frustrated and questioning the necessity for such a convoluted system. Simplifying the submission method with a single-button click would have elevated the overall user experience dramatically. Despite this minor setback, my experience with TR80 Lite remains unparalleled. The product's performance speaks for itself, and the joy it brings outweighs any technical hiccups along the way. Thank you, trakracer.eu, for crafting a masterpiece that delivers endless thrills on the virtual track.
J Jeff t
42 days ago

Unveiling Quality Amidst Delay: My trakracer.eu Experience

After stumbling upon trakracer.eu, I was thrilled to find the perfect products that matched my needs. However, my excitement quickly turned to impatience as my eagerly awaited order faced unexpected delays. Waiting for back-ordered items tested my patience, but the silver lining emerged when my package finally arrived. Despite the shipping hiccup, the product itself exceeded all expectations. The quality was impeccable, and every detail was meticulously crafted, making the wait entirely worth it. trakracer.eu's dedication to excellence shone through in the mint condition of the item upon delivery. While the shipping experience may have been a hiccup, the product's quality more than made up for it. A lesson learned that sometimes, the best things are worth waiting for. Thank you, trakracer.eu, for delivering unparalleled quality amidst delays.
B Brayden
43 days ago

Patience Rewarded: Delighted with trakracer.eu’s Product!

I echo the sentiment of eagerly waiting for a product, but oh boy, was it worth the wait! After placing my order in December, I was initially anxious as February approached without any sign of the product. Despite the delay, the product's quality blew me away, utterly justifying the wait. My one-star review for the delay has now transformed into a glowing five-star rating, thanks to the exceptional quality. The purchase process was a breeze – smooth checkout and prompt payment handling. However, the real gem shone in the product itself, surpassing all expectations. To trakracer.eu, kudos for delivering a top-notch product that exceeded my expectations!
R Rob Wyatt
44 days ago

Unrivaled Quality and Exceptional Customer Service

From the moment I stumbled upon trakracer.eu, my sim racing experience has been elevated to new heights. The products offered by Trakracer not only met but exceeded my expectations in terms of quality and functionality. As a passionate sim racer, I have invested in multiple items from Trakracer, and each piece has been a game-changer, enhancing my overall setup and enjoyment. What truly sets Trakracer apart is their exceptional customer service. I have had a few instances where I needed assistance or wanted to make changes to my purchases, and every time, the support team was prompt, understanding, and proactive in resolving any issues I encountered. The return process, which can often be cumbersome with other companies, was smooth and hassle-free with Trakracer. I wholeheartedly recommend Trakracer to any fellow sim racing enthusiast looking to take their setup to the next level. Trust me, you won't be disappointed. Thank you, Trakracer, for consistently delivering top-notch products and unwavering customer support.
D Dave Long
45 days ago

Transformed my Racing Experience with Trak Racer

When I stumbled upon Trak Racer products on trakracer.eu, I never imagined how much they would enhance my gaming setup. I started with the single monitor mount and soon expanded to include the Dual/Quad mount for a truly immersive experience. The Trak Racer Wheel Mount for DD1 and Universal Seat Brackets added a whole new level of realism to my racing games. My DIY rig has been elevated to professional levels, thanks to the quality and durability of Trak Racer products. Every racing session feels like a journey into a new world, and I credit this to the attention to detail and functionality of Trak Racer. The thought of getting the TR120 to bring everything together excites me, as I know it will take my setup to the next level of perfection. Trak Racer has truly transformed my racing experience and exceeded all my expectations.
A alex
45 days ago

Unmatched Quality and Service at tr160S – A Customer’s Delight

I cannot help but sing praises for trakracer.eu after my recent purchase of the tr160S. From the moment I interacted with their staff, I was met with unparalleled availability and assistance that made the entire process a breeze. The swift delivery surpassed my expectations, and the impeccable condition of the packaging spoke volumes about their attention to detail. Putting together the tr160S, I was awestruck by its sturdiness and durability, reassuring me of the sound investment I had made. Trak Racer has truly won me over with their top-notch product and service, leaving me eagerly looking forward to future purchases with them. To Cambiotti Alex, and all the team at trakracer.eu, thank you for delivering an exceptional experience. Your dedication to quality and customer satisfaction shines through in every aspect, and I am beyond thrilled to have discovered a brand I can trust wholeheartedly. Warm regards and endless appreciation for a job well done.
R Ricardo Delgado
45 days ago

Unwavering Durability: Trakracer TR80 Review

Embarking on my journey with trakracer.eu's TR80 rig, equipped with a mesmerizing triple monitor setup boasting 43-inch 4K TVs, has been nothing short of awe-inspiring. Over the course of 6-7 enriching months, this rig has impressively upheld the weight of these large screens with remarkable resilience, showcasing no signs of sagging or strain. The versatility of the TR80 allows for seamless customization, adapting effortlessly to cater to individual preferences and needs, making it a true companion for enthusiastic gamers or content creators alike. The durability and sturdiness of the TR80 have surpassed my expectations, proving to be a steadfast and reliable companion throughout extensive gaming sessions or creative pursuits. This rig has remained steadfast and unwavering, standing the test of time without encountering any issues or setbacks. Moreover, the swift delivery service provided by trakracer.eu ensured that my eagerly awaited rig arrived promptly, accompanied by responsive and attentive customer support that promptly addressed any queries or concerns. In conclusion, my experience with the TR80 from trakracer.eu has been nothing short of exceptional. This review stands as a testament to the impeccable quality, reliability, and customer service offered by trakracer.eu, making it a premier choice for individuals seeking a top-tier rig that combines functionality with durability seamlessly.
B Bruce H
45 days ago

Unmatched Quality and Exceptional Service – A Testimony of Perseverance

Embarking on a journey with trakracer.eu, I found myself eagerly awaiting the arrival of my Alpine TRX. While the anticipation tested my patience, the exceptional service provided by the team made the wait truly worthwhile. Their continuous updates kept me engaged and informed, reassuring me that my order was being carefully tended to. As I began assembling the Alpine TRX, I encountered a slight hiccup due to the unique Asetek drive unit I incorporated. While the standard instructions didn't align perfectly with my setup, I was quick to improvise. With a touch of creativity and determination, I managed to navigate this challenge seamlessly. Noteworthy was the design detail of brackets beneath the main arm, initially worrying about obstructing comfort. However, a simple yet effective solution presented itself - I flipped the brackets over, unveiling a perfect fit that exceeded my expectations. My experience with trakracer.eu transcended mere product satisfaction; it captured the essence of dedication and perseverance. The resilience shown in their service, coupled with the superior quality of the Alpine TRX, undoubtedly sets them apart in the industry. I am grateful for the opportunity to witness such excellence and craftsmanship firsthand.
A Alex Hadjicharalambous Captain
45 days ago

Exceeding Expectations: Exceptional Service from trakracer.eu

Sharing my recent experience with trakracer.eu brings me immense joy. Dealing with Jamie from their customer service team was a true pleasure. Jamie's swift action and detailed updates on my order status showcased a level of professionalism that is rare to find. Their commitment to ensuring customer satisfaction was evident when Jamie proactively expedited one item's shipment, despite another being on backorder. While I encountered a slight delay in receiving the desired mat, Jamie's dedication and quick response time more than made up for it. I am truly grateful for the outstanding service provided, making my overall shopping experience with trakracer.eu exceptional. Thank you, Jamie, for going above and beyond to meet my needs!
T Tony Smith
45 days ago

Unmatched Customer Service and Swift Delivery: A Trakracer Testimonial

After stumbling upon Trakracer.eu, I couldn't be happier with the exceptional service I received. Within an impressive two days, my initial order reached my doorstep, setting the bar high for future expectations. However, when a subsequent order faced delays, the team's responsiveness truly shone. Despite the back order status, a chance sale prompted me to contact Jamie from support, hoping for a resolution. To my surprise and delight, Jamie responded promptly, paving the way for a seamless update to my order. Thanks to Jamie and the entire Trakracer team, my anticipation for reviewing my new rig has only heightened. The genuine care and efficiency exhibited throughout my experience have undoubtedly earned my trust and loyalty. A heartfelt recommendation for anyone seeking top-notch customer service and swift delivery!
P Patrick Becker
46 days ago

TrakRacer: A Perfect Fit for My Racing Rig

Embarking on the journey of building and expanding my racing rig, I found myself on trakracer.eu, and it was a game-changer. The range of products available seemed custom-made for my needs, and every piece I added from TrakRacer felt like the missing puzzle in my setup. What truly set TrakRacer apart was the exceptional customer service. I encountered a few road bumps along the way, but Tristan from TrakRacer was like a pit crew, swiftly and expertly resolving every issue that came my way. Their dedication to customer satisfaction ensured that my build progressed smoothly and efficiently. As I look ahead to completing my ultimate racing rig, I have full trust in TrakRacer parts to see me through to the finish line. With their quality products and unparalleled customer support, my racing setup is not just a hobby but a passion project fueled by the reliability and excellence that TrakRacer provides. Thank you, TrakRacer, for being the perfect fit for my racing dreams.

Introduction

Trakracer.eu is a renowned online retailer specializing in high-quality sim racing equipment. Whether you're a beginner or an expert, Trakracer.eu offers a wide range of products to enhance your virtual racing experience. From sim racing cockpits and accessories to racing seats and wheels, they have everything you need to take your gaming to the next level. In this editorial review, we will analyze various aspects of Trakracer.eu to help you make an informed decision.

Pros:

  • Extensive Product Range: Trakracer.eu boasts an impressive selection of sim racing equipment, ensuring there's something for every type of gamer.
  • Product Quality: The products offered by Trakracer.eu are known for their exceptional build quality, ensuring durability and longevity.
  • Customer Service: Trakracer.eu has a responsive and knowledgeable customer service team that is ready to assist users in choosing the right products and addressing any concerns.
  • Website Usability: The website is well-designed, making it easy to navigate and find the desired products quickly. The search function is efficient, allowing users to filter by specifications and price range.
  • Shipping: Trakracer.eu provides reliable and fast shipping services, ensuring that customers receive their orders promptly.

Cons:

  • Pricing and Value for Money: While Trakracer.eu offers top-notch products, the pricing might be on the higher end, making it less accessible for budget-conscious individuals.
  • Returns and Exchanges: Trakracer.eu's returns and exchanges policies are not clearly outlined on their website, which may cause confusion or inconvenience for customers.

User Experience:

Trakracer.eu prioritizes user experience by providing a seamless online shopping journey. The website's intuitive interface allows users to browse products effortlessly. Detailed product descriptions, images, and specifications help users make informed choices. Additionally, Trakracer.eu features a user-friendly checkout process, ensuring a smooth transaction. Overall, the user experience on Trakracer.eu is commendable.

Pricing and Value for Money:

Trakracer.eu's pricing might be considered higher than some competitors. However, the high-quality materials, exceptional craftsmanship, and reliability of their products justify the investment. Customers can be confident that they are purchasing top-of-the-line sim racing equipment that will enhance their gaming experience for years to come.

Customer Service:

Trakracer.eu is committed to providing excellent customer service. Their knowledgeable and responsive support team is available to assist users with any queries or concerns. Whether customers need help choosing the right product or require assistance after the purchase, Trakracer.eu ensures a positive customer service experience.

Product Quality and Selection:

Trakracer.eu offers a wide range of sim racing equipment that meets the highest quality standards. Their products are designed with durability in mind, using robust materials that can withstand prolonged and intense use. With a focus on innovation and performance, Trakracer.eu delivers products that keep sim racers immersed in the virtual world.

Website Usability:

Trakracer.eu's website is thoughtfully designed and user-friendly. Browsing through their extensive product range is effortless, thanks to well-organized categories and a powerful search function. Product pages provide comprehensive information, including specifications and customer reviews, enabling customers to make informed decisions. The checkout process is streamlined, ensuring a hassle-free purchasing experience.

Returns and Exchanges:

While Trakracer.eu's returns and exchanges policies are not explicitly mentioned on their website, it is advisable to contact their customer service for specific inquiries. Trakracer.eu aims to address any concerns promptly and find mutually satisfactory solutions.

Promotions and Discounts:

Trakracer.eu occasionally offers promotions and discounts on selected products. Customers can keep an eye on their website or subscribe to their newsletter to stay updated on the latest deals. These promotions provide an opportunity to save on premium sim racing equipment.

Reputation:

Trakracer.eu has built a strong reputation in the sim racing community. Known for their commitment to quality, excellent customer service, and innovative products, they have garnered positive reviews from enthusiasts worldwide. Their dedication to customer satisfaction has solidified their reputation as a trusted and reliable retailer.

Payment Options:

Trakracer.eu offers various payment options to ensure convenience for customers. Accepted methods of payment typically include major credit cards, debit cards, and secure online payment gateways. This flexibility allows customers to choose the payment method that suits them best, enhancing the overall shopping experience.

Loyalty Programs:

Trakracer.eu does not currently offer a dedicated loyalty program. However, frequent customers can benefit from occasional promotions, discounts, and exclusive offers. Subscribing to their newsletter is highly recommended to stay informed about these opportunities.

Customer Reviews:

Trakracer.eu has received numerous positive customer reviews, highlighting the exceptional quality of their products and the efficiency of their customer service. These reviews provide valuable insights from real users and contribute to building trust and credibility.

Community Involvement:

Trakracer.eu actively engages with the sim racing community, partnering with tournaments, events, and influencers. Their participation and support of the community showcase their dedication to the sport and their commitment to providing top-tier sim racing equipment.

Shipping and Costs:

Trakracer.eu offers reliable and fast shipping services. The specific costs associated with shipping vary depending on the destination and the size of the order. Customers can typically choose between different shipping options during the checkout process, allowing them to select the most suitable method for their needs.