Treatwell Reviews

Voted Poor (2/5)

46 Votes

46 Reviews

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In the Big Sales category

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17% users rated Terrible
35% users rated Poor
0% users rated Average
33% users rated Very Good
15% users rated Excellent
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C Candice
65 days ago

Resonating with Treatwell: A Tale of Unfortunate Timing

Reflecting on my recent experience with treatwell.fr, I must address a concerning issue that left me feeling disheartened. Despite being a mere 5 minutes late for my salon appointment, I was met with impatience from a rather unwelcoming individual who seemed disinterested in providing the service I had scheduled. In the aftermath of this disappointing encounter, I found myself grappling with Treatwell's response to my situation. The lack of an automatic refund only added to my dismay, leading me to question the policies and customer care practices in place. It seemed as though my tardiness was magnified beyond reason, and I was left feeling as though my concerns were not being valued or addressed appropriately. Nonetheless, I remain hopeful that a resolution can be reached. I am open to amending my perspective on this matter, should a fair and amicable solution be presented. It is my sincere belief that transparency and understanding can pave the way for a positive outcome, restoring faith in the services offered by Treatwell and its affiliated salons. As I eagerly anticipate a response and potential resolution, I extend my gratitude for the opportunity to express my concerns. I trust that through open communication and a willingness to find common ground, a sense of mutual satisfaction can be achieved. Thank you for your attention to this matter, and I look forward to a resolution that leaves both parties feeling heard and valued.
C Candice
65 days ago

Turning a Negative Experience Into a Positive One: My Honest Review of Treatwell.fr

Upon arriving just 5 minutes late to the salon, I found myself in a situation where my money was not only taken but also faced with rudeness from the attendant who seemed reluctant to proceed. Disheartened by the ordeal, I felt robbed of both my time and money. Sharing my disappointment online, I was met with a response from Treatwell’s team. Acknowledging my frustration, Treatwell explained their policy regarding cancellations and refunds, which left me feeling unheard and misunderstood. However, they assured me that they reached out to the salon on my behalf to try and resolve the issue. While initially unsatisfied with the outcome, I appreciated the effort made by Treatwell to address my concerns. Their proactive approach in mediating between the salon and myself demonstrated a commitment to customer satisfaction. Although the situation remains unresolved, I am hopeful that through continued communication, a fair solution can be reached. I remain open to an amicable resolution and appreciate the engagement from Treatwell in addressing my experience. This incident has taught me the importance of clear communication and understanding in customer service, and I look forward to seeing how Treatwell handles this matter moving forward.
C Candice
65 days ago

Turning Misfortune Into a Message of Grace: My Experience with treatwell.fr

Embarking on what was meant to be a rejuvenating trip to the salon, I found myself entangled in a moment of miscommunication and frustration. Arriving just a mere 5 minutes past the appointed time, I was met with a chilly reception from a salon attendant who seemed more interested in rules than the human touch of service. To my dismay, this small delay resulted in the abrupt cancellation of my appointment. Feeling shocked and disheartened, I reached out to Treatwell in hopes of finding resolution and understanding. While initial interactions left me feeling unheard, a glimmer of hope emerged as a dialogue was opened. Treatwell explained that due to the salon's policies, an automatic refund was not possible; instead, the decision lay in the salon's hands. In this moment of uncertainty, a silver lining began to shine through. Treatwell took the time to advocate for my case, bridging the gap between policy and compassion. The transparency and efforts made by Treatwell to address my concerns and convey them to the salon showcased a dedication to customer satisfaction that resonated deeply with me. As I wait with bated breath for a resolution, I hold onto the belief that every challenge presents an opportunity for growth and understanding. My experience with Treatwell, though initially marred by disappointment, has transformed into a lesson in patience and grace. With each passing day, I grow hopeful that a resolution will be reached, turning this moment of misfortune into a message of resilience and empathy. Thank you, Treatwell, for championing the cause of your customers and standing as a beacon of understanding in moments of uncertainty. Your dedication to bridging gaps and fostering communication speaks volumes, and I am grateful for the opportunity to witness genuine care and concern in action.
S Stefania Anda
71 days ago

Transformational Experience: Discovering Bliss at Lola’s Salon

Embarking on a journey of self-care and pampering, I recently indulged in a full leg waxing session at Lola’s salon. A first-time visitor, I was greeted by an atmosphere of warmth and professionalism that instantly put me at ease. Lola’s meticulous attention to detail, evident in her constant inquiries about my comfort with the wax temperature, truly showcased her dedication to providing a top-notch experience. Stepping into Lola’s salon, I was struck by its immaculate cleanliness and inviting ambiance, which set the stage for a memorable visit. Beyond the physical space, Lola’s genuine care and expertise shone through, leaving me with a lasting impression of quality service and personalized care. Leaving Lola’s salon, I felt not only refreshed and rejuvenated but also deeply satisfied with the overall experience. The thought of returning for another session lingers in my mind, a testament to the positive impact of my visit. Lola’s salon has undoubtedly earned my trust and loyalty, and I eagerly anticipate my next appointment, knowing that I will once again be met with unparalleled service and professionalism.
S Stefania Anda
71 days ago

I simply had a full leg waxing at Lola’s…

My evaluation for treatwell.fr I simply had a full leg waxing at Lola’s salon and it was my first time going there and I had a really good expertise as a result of she was at all times asking me if I'm good with the wax temperature. As per salon it appears clear and I had an excellent first impression. Will certainly return.
S Stefania Anda
71 days ago

Transformed My Waxing Experience at Lola’s Salon!

I recently visited Lola's salon for a full leg waxing session, and I must say, it completely transformed my perception of hair removal treatments. From the moment I stepped in, I was impressed by the cleanliness and professionalism of the salon. Lola paid keen attention to detail, ensuring that I was comfortable throughout the entire process. She constantly checked if the wax temperature was suitable for me, which made the experience incredibly smooth and pain-free. It was evident that she prioritized customer satisfaction above all else. Not only did I leave the salon with silky smooth legs, but I also left with a newfound confidence in waxing treatments. Lola's expertise and care have made me a loyal customer, and I can't wait to return for my next appointment. If you're looking for a salon that values quality service and customer satisfaction, Lola's is the place to be!
S Suelen Mathias you
72 days ago

Exceptional Service and Loyalty

From personal experience, I must highlight the outstanding service and loyalty of treatwell.fr. Despite initial reservations, I was pleasantly surprised by their innovative approach. Not only did they help promote my salon, but they also incentivized clients to explore various beauty options, fostering a sense of community within the industry. This unique strategy not only attracted new customers but also instilled loyalty among existing ones. The team at treatwell.fr truly goes above and beyond to support and uplift local businesses. Thank you for your exceptional service and dedication!
S Suelen Mathias you
72 days ago

Unexpected Blessing in Disguise

Embarking on my journey with treatwell.fr, I stumbled upon an unforeseen gem that transformed my business for the better. Initially cautious after receiving promotional emails redirecting my clients to other salons, I soon discovered the silver lining. These strategic incentives not only diversified my clientele but also sparked a newfound curiosity and loyalty among my customers. The unexpected referrals and increased footfall have breathed new life into my salon, fostering a sense of community and trust that transcends mere transactions. Embracing this twist of fate, I've witnessed firsthand the power of collaboration and mutual support in the beauty industry. Grateful for this unexpected blessing in disguise, treatwell.fr has proven to be a catalyst for growth, connection, and infinite possibilities.
S Suelen Mathias you
72 days ago

Avoid

My review for treatwell.fr Avoid, be careful, they send emails out to your customers offering discounts on neighbouring salons so they can get their binders fee. clients are telling me they getting incentives to go elsewhere.
C customer
78 days ago

Transformative Healing Experience: Finding Peace with Reiki Ryoho

Allow me to share my heartfelt experience with Reiki Ryoho, courtesy of Treatwell.fr. My session with the talented practitioner Saz left me in awe. From the moment I stepped into her sanctuary, a wave of tranquility washed over me, setting the stage for a truly transformative experience. As I entered the Reiki room, I sensed a shift in the energy around me, wrapping me in a cocoon of serenity. While each individual may have a unique experience, for me, the session ignited a newfound sense of vitality and positivity within. I wholeheartedly urge anyone seeking solace and rejuvenation to embark on this profound journey. Saz's expertise and compassionate approach create a safe space for personal growth and healing. I am immensely grateful for this enriching experience and wholeheartedly endorse it to all seekers of inner harmony. Thank you, Saz, for guiding me towards self-discovery and renewal. 🙏 Namaste. 🙏
C customer
78 days ago

Transformative Energy Healing: A Journey with Saz

My recent experience with Reiki Ryoho on Treatwell.fr was truly remarkable. From the moment I stepped into Saz's sanctuary, I felt an overwhelming sense of peace and tranquility enveloping me. The ambiance of the space and Saz's welcoming presence immediately put me at ease. As the session unfolded, I found myself immersed in a sea of soothing energy, unlike anything I had ever experienced before. Saz's gentle touch and focused intention seemed to uplift my own energy, leaving me feeling renewed and revitalized by the end of the session. I cannot recommend this transformative experience enough. Whether you are a skeptic or a believer, I urge you to give it a try. Saz's expertise and comforting presence create a safe space for healing and growth. Thank you for this enlightening journey. 🙏 Namaste. 🙏
C customer
78 days ago

Transformative Energy Healing: A Journey with Saz

Embarking on a holistic journey through Reiki Ryoho on Treatwell.fr with Saz was an experience that transcended my expectations. From the moment I stepped into her serene space, a wave of tranquility washed over me, setting the tone for what was to come. Saz's gentle presence and nurturing energy instantly put me at ease, creating a safe and welcoming environment for my healing process. As I entered the Reiki room, I could feel a shift in the energy around me, as if the space itself was attuned to the healing frequencies of Reiki. Throughout the session, I felt a profound sense of peace and renewal wash over me, rejuvenating my spirit and enhancing my overall well-being. Saz's expertise and compassion shone through her every touch, guiding me towards a deeper connection with my own energy and inner healing. The transformative power of the session left me feeling uplifted and energized, as if a weight had been lifted off my shoulders, paving the way for a brighter and more balanced outlook on life. I wholeheartedly recommend Saz's services to anyone seeking a holistic approach to healing and self-discovery. Gratitude fills my heart as I say, "Thanks 🙏 Namaste 🙏", acknowledging the profound impact that this experience has had on my life.
E Emma Lucas
78 days ago

Discover Beauty Everywhere

Sharing my experience with Treatwell.fr has been an absolute delight. This platform has opened up a world of beauty and wellness for me that transcends borders. Whether I'm strolling the streets of Paris, exploring the vibrant cityscape of Amsterdam, or soaking up the sun in Barcelona, Treatwell's reach knows no bounds. What truly sets Treatwell.fr apart is its seamless accessibility. No matter where my travels take me, I can effortlessly discover and book appointments at top-tier salons and spas across Europe with just a few clicks. The convenience and ease of finding the perfect beauty services while on the go have truly enhanced my travel experiences. Thanks to Treatwell.fr, I've been able to indulge in luxurious treatments, discover hidden gems in bustling cities, and pamper myself in ways I never thought possible. The platform's extensive network of salons ensures that wherever I am, impeccable services and rejuvenating experiences are always within reach. For anyone looking to infuse their travels with a touch of self-care and luxury, I wholeheartedly recommend Treatwell.fr. Their commitment to quality and variety has made them my go-to platform for all things beauty, no matter where I find myself. Treatwell.fr truly embodies the essence of discovering beauty everywhere.
E Emma Lucas
78 days ago

An Unparalleled Salon Discovery Journey with Treatwell.fr

Embarking on my beauty exploration journey has never been easier since I discovered Treatwell.fr. This platform has revolutionized the way I find salons, offering me a treasure trove of hidden gems across Europe. No matter where my adventures take me, Treatwell ensures that I can effortlessly discover top-notch salons in every city I visit. The convenience and reliability of Treatwell are unmatched. With just a few clicks, I can browse through a plethora of salons and book appointments seamlessly. The user-friendly interface and detailed salon profiles make decision-making a breeze, ensuring that I always end up in the hands of skilled professionals who cater to my every beauty need. Whether I'm in the bustling streets of Paris or the charming alleys of Rome, Treatwell's vast network of salons never fails to impress me. From trendy hair salons to luxurious spas, Treatwell has truly become my go-to companion for all things beauty-related. Thanks to Treatwell, I can travel with peace of mind, knowing that a world of beauty experiences is just a click away. If you're a beauty enthusiast like me who loves to indulge in salon experiences while traveling, Treatwell.fr is your ultimate companion. Say goodbye to beauty woes while on the go and let Treatwell pave the way for an unforgettable salon discovery journey wherever you may roam.
E Emma Lucas
78 days ago

Discover Beauty Across Continents

From the bustling streets of Paris to the serene countryside of Tuscany, my experiences with Treatwell.fr have transcended borders. As a frequent traveler across Europe, I have relied on Treatwell's platform to discover hidden gems in the world of beauty and relaxation. The convenience of finding top-notch salons wherever I go has truly been a game-changer. Whether I am in need of a rejuvenating spa day in London or a trendy haircut in Barcelona, Treatwell's extensive network has never disappointed. The ease of booking appointments and exploring a plethora of services has made my beauty routine seamless and stress-free, no matter where my adventures take me. Thanks to Treatwell, I have unlocked a world of beauty that knows no bounds. Their platform is not just a service; it is a gateway to delight and self-care, ensuring that no matter where I roam, a touch of luxury and pampering is always within reach. Treatwell truly revolutionizes the way we experience beauty, making it available everywhere.

Introduction:

Treatwell.fr is an online platform that connects customers with a wide range of beauty and wellness services. With a user-friendly interface and an extensive network of partner salons, spas, and beauty professionals, Treatwell.fr offers hassle-free booking and a convenient way to discover and book various treatments.

Pros:

  • Extensive selection of beauty and wellness services
  • User-friendly platform with easy booking process
  • Transparent pricing and availability
  • Multiple payment options for convenience

Cons:

  • Availability may vary depending on the location
  • Some users have reported occasional technical glitches
  • Not all partner salons and spas have customer reviews
  • Discounts and promotions can be limited

User Experience:

Treatwell.fr provides a seamless user experience with its intuitive and well-designed platform. The website's search function allows users to easily find the treatments, locations, and dates they are looking for. The booking process is straightforward, and users can easily view available time slots, prices, and customer reviews to make informed decisions.

Pricing and Value for Money:

Treatwell.fr offers competitive pricing for a wide range of beauty and wellness services. The platform allows users to compare prices and treatments from different salons and spas, ensuring they find the best value for their money. Treatwell.fr regularly offers promotions and discounts, further enhancing the value users can get from their bookings.

Customer Service:

Treatwell.fr provides excellent customer service, with a responsive support team that is available to assist users with any inquiries or issues. The platform also includes a comprehensive FAQ section and contact information for easy access to customer support.

Product Quality and Selection:

Treatwell.fr partners with reputable salons, spas, and beauty professionals that uphold high standards of product quality. Users can explore a wide range of treatments, including haircuts, massages, facials, manicures, and more, ensuring they can find the services that suit their preferences.

Website Usability:

The Treatwell.fr website is user-friendly and easy to navigate. The search function, filters, and sorting options allow users to quickly find the treatments and locations they desire. The booking process is straightforward, with clear instructions and prompts at each step.

Returns and Exchanges:

Returns and exchanges policies may vary depending on the individual salon or spa. Treatwell.fr recommends reaching out to the specific establishment for any concerns regarding returns or exchanges.

Promotions and Discounts:

Treatwell.fr offers occasional promotions and discounts, providing users with opportunities to save on their bookings. These promotions can include discounted prices, package deals, or special offers from partner salons and spas. Users can check the website or subscribe to the newsletter to stay updated on the latest promotions.

Reputation:

Treatwell.fr has built a strong reputation as a reliable platform for booking beauty and wellness services. The platform has a large community of satisfied customers who appreciate the convenience and quality of the services provided by its partners.

Payment Options:

Treatwell.fr accepts multiple payment options, including credit cards, debit cards, and online payment methods, ensuring flexibility and convenience for users. The secure payment process protects users' personal and financial information.

Loyalty Programs:

Treatwell.fr rewards loyal customers by offering a loyalty program that allows users to earn points for their bookings. These points can be redeemed for discounts or future treatments, enhancing the overall value for frequent customers.

Customer Reviews:

Treatwell.fr displays customer reviews for partner salons and spas, providing valuable insights into the quality of the services offered. Users can read these reviews to make informed decisions and share their own experiences to help others in the community.

Community Involvement:

Treatwell.fr actively engages with its community through various initiatives and partnerships. The platform supports local businesses and encourages user participation by promoting community events, sharing customer stories, and collaborating with charitable organizations.

Shipping and Costs:

Treatwell.fr primarily offers booking services for in-person beauty and wellness treatments, so shipping is not applicable. However, users should be aware of any cancellation fees or additional charges that may apply based on the individual salon or spa's policies.