Treebo Reviews

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R Ranjan
59 days ago

Unmatched Customer Service and Value: A Beacon in the Travel Industry

Embarking on my recent travel journey, I stumbled upon Treebo.com, and I must say, the experience was nothing short of extraordinary. As someone who values transparency and fair pricing, I was initially skeptical. However, Treebo.com shattered all my preconceived notions. Their commitment to customer satisfaction is unparalleled. Not only did I receive top-notch service, but I also felt truly valued as a customer. From seamless booking processes to responsive support, Treebo.com left no stone unturned in ensuring my stay was nothing but perfect. In a world where dynamic pricing often leaves travelers feeling exploited, Treebo.com stands out as a beacon of integrity. Their pricing, instead of being arbitrary, reflects a genuine effort to provide value for money. I never once felt like I was overpaying for subpar accommodations. Each penny was justified by the quality of service and amenities offered. So, to anyone hesitant about booking through Treebo.com, rest assured that your trust will not be misplaced. Say goodbye to hidden fees and exorbitant prices. Embrace a travel partner that values honesty, quality, and customer satisfaction above all else. Treebo.com is not just a booking platform; it's an experience.
A Arya Paramel
148 days ago

Exceptional Effort, Care, and Understanding…

I recently had the pleasure of staying at Woodland Residency through treebo.com, and I cannot say enough about the exceptional effort, care, and understanding demonstrated by their team, especially in light of a challenging booking experience. Initially, I encountered a setback with my reservation, as the hotel failed to confirm my booking despite receiving my payment. This led to feelings of extreme disappointment and frustration. After reaching out to the support team at Treebo, I was disheartened by the lack of progress in initiating a refund or even receiving a response to my complaint. Determined to resolve the issue, I took matters into my own hands by contacting the hotel directly. Despite their guidance to involve the Treebo representative, I found myself in a communication deadlock, with no tangible solution in sight. As my family and I arrived at the hotel, we faced the daunting task of securing another room and making an additional payment. The lack of transparency and delayed response only added to our dissatisfaction. Despite repeated requests, the looming question of refund progress remained unanswered, compounding our frustration and disappointment. However, as the negative experience unfolded, so did the extraordinary efforts of the Woodland Residency staff. Their unwavering commitment to providing excellent service shone through as they worked tirelessly to accommodate us during this challenging time. Their empathy and understanding turned a potentially dismal situation into a positive and memorable experience. The staff’s genuine concern for our well-being, coupled with their professional and kind demeanor, significantly alleviated our initial distress. Their dedication to ensuring our comfort and satisfaction was unparalleled. It is thanks to their relentless efforts that we were able to salvage our trip and create cherished memories despite the initial setback. In light of the outstanding care and support we received, I am compelled to share my heartfelt gratitude and commendation for the exceptional team at Woodland Residency. Their unwavering dedication to guest satisfaction reaffirms my trust in the Treebo brand. I am sincerely appreciative of their extraordinary service and commitment to turning a challenging situation into a positive and memorable experience. This testimonial serves as a testament to the outstanding efforts and genuine care displayed by the Woodland Residency team, and I am certain that their dedication will continue to positively impact the experiences of many future guests. Thank you, Woodland Residency, for your exceptional hospitality and unparalleled commitment to guest satisfaction.
A Arya Paramel
148 days ago

A Genuine Reflection of Dissatisfaction Turned into a Heartfelt Review…

After a recent booking experience with treebo.com, my initial excitement turned into extreme disappointment and frustration due to unresolved issues with my reservation. Despite promptly receiving the payment receipt for my booking at Woodland Residency from November 2–4, I faced a setback as the hotel failed to confirm my reservation. Feeling stranded and unassisted, my attempts to seek clarification and assistance through customer support channels yielded no response, leaving me in limbo. Resorting to direct contact with the hotel and Treebo representatives only added to my dismay as the lack of accountability and action persisted. The inconvenience peaked when upon arrival, I had to make an additional payment for an alternative room, a cost I had already covered for the initial booking. Despite persistently reaching out for updates and resolution on the refund for the overlooked booking, the absence of communication or progress further compounded my dissatisfaction with the service. My disappointment transformed into a sense of obligation to share my experience not for personal gain, but to caution others. The delay in addressing my predicament has prompted me to reflect on the transparency and responsiveness of customer service provided by your company, leading me to express my concerns across various platforms. This genuine reflection of an unfortunate ordeal serves as a symbol of a customer's plea for acknowledgment and rectification, hoping that my feedback contributes to improvements in service delivery, ensuring a more seamless booking experience for future patrons.
R Rajendra Chudasama
308 days ago

Unforgettable Experience with Treebo.com: A Cautionary Tale

Let me take you through my unforgettable journey with Treebo.com. I made a reservation for three rooms at the same hotel for the same date. However, due to a technical glitch, I ended up with a double booking. Concerned about this error, I promptly reached out to their customer service team to rectify the situation by canceling one of the bookings. Little did I know that this would mark the beginning of a frustrating and disheartening experience. After initiating the cancellation request, I patiently waited for the refund, only to find myself in limbo for an excruciating 45 days with no response from Treebo.com. The silence was deafening, and my trust in their customer service began to dwindle with each passing day. This disheartening ordeal shed light on the lack of responsiveness and accountability from Treebo.com. As a customer, I felt neglected and overlooked, left to grapple with the repercussions of their system error on my own. This is not the level of service one expects when seeking assistance in such matters. My intention in sharing this experience is to caution fellow travelers and online bookers about the potential pitfalls of using Treebo.com. If you find yourself in a similar situation where canceling a booking is necessary, it is imperative to be aware that the process may not be as seamless as one would hope. The absence of responsive customer service and the subsequent delays in processing refunds serve as a stark reminder of the importance of reliability and accountability in the realm of online bookings. In conclusion, my hope is for Treebo.com to reassess its customer service protocols and enhance its responsiveness to ensure a more favorable experience for its patrons. As for prospective customers, I urge you to exercise caution and prudence when considering Treebo.com for your accommodation needs. It's essential to be prepared for any unforeseen hurdles that may arise, especially when it comes to cancellations and refunds.
R Rajendra Chudasama
308 days ago

Turning a Bump in the Road into a Lesson Learned at Treebo.com

Embarking on a journey of convenience and ease, I found myself entangled in a situation that tested my patience and trust in online booking platforms. Despite unintentionally making a double booking for three rooms at the same hotel on the same date via Treebo.com, a misstep that could have been easily overlooked, I learned a valuable lesson in customer service and communication. Upon realizing my error, I promptly reached out to Treebo.com to rectify the situation by requesting the cancellation of one of the bookings. However, as days turned into weeks and weeks into a staggering 45-day wait, the silence on the other end became deafening. The promise of a timely refund and swift customer service seemed to dissipate into oblivion. Though initially disheartened by the lack of response from the customer service team at Treebo.com, I chose to view this experience as a learning opportunity rather than a setback. I discovered the importance of thoroughness and attention to detail in online transactions, as well as the necessity of reliable and responsive customer support. To prospective travelers considering Treebo.com for their accommodation needs, I urge caution and mindfulness. While my own experience may have had its challenges, I believe that we can all grow from adversity. Remember to double-check your bookings, stay proactive in communication, and advocate for your rights as a consumer. In the end, what may have appeared as a flaw in the system transformed into a valuable lesson learned—a reminder that resilience and awareness are key to navigating the ever-evolving landscape of online services. While my journey with Treebo.com may not have been flawless, the road ahead is filled with opportunities for growth and improvement, both for consumers and service providers alike.
G Gillian
329 days ago

do not work with!

A Frustrating Experience with Treebo.com: Delayed Payments and Data Breach I, unfortunately, have had a disappointing experience with Treebo.com when I worked with them in January. Initially, everything seemed promising as they approved all the necessary documentation. However, my patience was tested when five months passed, and I still hadn't received payment despite multiple attempts to communicate with them. To make matters worse, Treebo.com sent out a mass email to everyone they had worked with, which raised serious concerns about a potential data breach, as it exposed the personal details of everyone on the email list. This negligent handling of sensitive information was alarming and further diminished my trust in the company. The frustration escalated when their request for resubmitting invoices surfaced. After the arduous process I previously endured, including meeting all their requirements and fulfilling numerous formalities, it was exasperating to be asked to jump through hoops once again. The lack of professionalism became evident as it appeared that Treebo.com had failed to compensate anyone for nearly a year, leaving many individuals in a financially precarious situation. In light of these events, I have decided not to resubmit my invoice to Treebo.com. It is disheartening to invest time and effort into a partnership only to be met with such a lack of integrity and accountability. The experience has undoubtedly left me disillusioned and cautious about engaging with similar companies in the future. I urge others to exercise caution when considering collaboration with Treebo.com and to thoroughly evaluate the potential risks involved. It is essential to prioritize business associations that prioritize transparent communication, secure handling of data, and timely fulfillment of financial obligations. As a professional who values integrity and reliability, I hope that my feedback serves as a cautionary tale for others navigating similar business decisions.
G Gillian
329 days ago

Going Above & Beyond: A Heartfelt Testimonial for Treebo.com

Embarking on a professional journey with Treebo.com earlier this year filled me with hope and excitement, expecting a smooth and rewarding collaboration. After submitting all requested documentation promptly in January, receiving their approval was a reassuring moment. However, the subsequent months presented unforeseen challenges. Regrettably, the payment process encountered unexpected delays, extending into five months without resolution. Despite reaching out through various channels, my inquiries remained unanswered, leaving me disheartened and perplexed. The lack of response reflected a concerning disregard for timely communication and transparency, instilling doubts about the partnership. Moreover, the bulk email communication mishap unveiled a significant data breach, jeopardizing the confidentiality of personal information shared during our interactions. Witnessing a disarray of unresolved payments and witnessing an unsettling lack of accountability reinforced my reservations about continuing the association with Treebo.com. Conclusively, the daunting prospect of resubmitting invoices, coupled with navigating intricate administrative procedures without the assurance of payment, painted a disheartening picture. The experience of navigating through cumbersome processes only to face unmet expectations left a lasting impression, signaling a need for improved operational efficiency and ethical considerations. In light of these challenges and discrepancies in professionalism displayed by Treebo.com, I must regrettably refrain from further engagements, guided by the principles of integrity and respect for timely and transparent business practices. May this testimonial serve as a sincere reflection of my experience, urging stakeholders to uphold ethical standards and cultivate trust in every interaction.
L Lisa Baker
339 days ago

An Unfortunate Experience with Treebo.com

I recently had a disappointing encounter with Treebo.com that I feel obligated to share. Initially, the company approached my business with an enticing proposal to collaborate on a promotional article. Excited about the opportunity, I swiftly approved the article and eagerly awaited the promised compensation. However, what followed was a series of frustrating and unprofessional interactions that ultimately led to significant payment issues. Despite our initial agreement, Treebo.com failed to fulfill their end of the deal and neglected to compensate us for the approved promotional article. As the months dragged on without payment, communication with Treebo.com became increasingly challenging. Any attempts to address the overdue payment were met with vague promises and excuses, leaving us in a state of financial uncertainty. After enduring six months of nonpayment, we were shocked when Treebo.com finally acknowledged the overdue invoice but continued to evade their financial responsibilities. They audaciously requested us to re-invoice them multiple times, further complicating an already exasperating situation. This behavior displayed a complete lack of professionalism and integrity, perpetuating the distress caused by their initial neglect. As if the ongoing payment issues were not troublesome enough, Treebo.com went as far as demanding that we alter the date on the overdue invoice to eliminate any indication of their prolonged nonpayment. Their request to "stop backdating" the invoice and issue a new one at a later date was not only unscrupulous but also evidenced a blatant disregard for our business's financial well-being. In light of this distressing experience, I feel compelled to caution other businesses about engaging with Treebo.com. My unfortunate encounter serves as a cautionary tale, emphasizing the importance of thoroughly vetting potential partners and approaching collaborations with a discerning mindset. Ultimately, my experience with Treebo.com was disheartening, and I hope that by sharing my account, I can prevent other businesses from falling victim to similar unprofessional conduct. It is crucial to uphold the values of honesty and reliability in all business dealings, and I sincerely hope that Treebo.com reconsiders their approach to business relationships in the future.
L Lisa Baker
339 days ago

A Lesson Learned: Why Integrity Matters in Business Partnerships

I had a regrettable encounter with treebo.com that left me greatly disappointed and frustrated. Initially, I was excited when they approached my business for a collaboration on a promotional article. However, what followed was a series of broken promises and unfulfilled commitments. After approving the article, I was shocked to find out that treebo.com failed to settle their bill promptly. Despite multiple reminders and requests for payment over six months, they continuously evaded their financial responsibilities. Moreover, their audacity to ask us to re-invoice several times, only to further delay payment, was both unprofessional and disrespectful. To add insult to injury, treebo.com had the audacity to demand that we alter the date on the overdue invoice, essentially covering up their delayed payments. This lack of transparency and integrity from a business partner was truly disappointing and served as a warning sign to other businesses considering collaborations with them. In conclusion, my experience with treebo.com serves as a cautionary tale about the importance of upholding honesty and integrity in all business dealings. Trust is the foundation of any successful partnership, and companies that fail to prioritize these values risk tarnishing their reputation and relationships. Let my experience be a reminder to always choose integrity over convenience when selecting your business partners.
O Oliver Walker
423 days ago

Unforgettable Experience: A Cautionary Tale

Let me share with you an experience that I will never forget. My partner and I excitedly booked a stay at a hotel through Booking.com, specifically using the services of treebo.com. Unfortunately, what ensued was nothing short of a nightmare, leaving us feeling not only disappointed but also unsafe. We took the necessary steps to inform the hotel multiple times about our late arrival, considering that we would be reaching the premises late at night. Despite our efforts to communicate this in advance, we were met with a shocking and utterly disrespectful response upon our arrival. After enduring an hour-long taxi ride to the hotel, we were appallingly turned away without any consideration or empathy. The reason? We were told, "no foreigners." The blatant discrimination and complete lack of regard for our well-being left us shocked and distressed. To add insult to injury, when we requested a refund for the unacceptable treatment we had received, the manager callously laughed in our faces and callously directed us to deal with Booking.com. The callousness of this response is something that will stay with me for a long time. It felt as though our safety and accommodation concerns were being shrugged off without a second thought. Left with no choice, feeling vulnerable and disheartened, we were forced to secure another taxi to take us back to the airport. The financial implications of this ordeal were substantial, with the costs of two taxi rides compounding our frustration. The complete lack of empathy and the sense of being scammed and mistreated left a deep impact. Being left in the dark, with no alternative accommodation and no reasonable assistance, was a harrowing experience. The disregard for our safety and well-being was nothing short of appalling. I feel compelled to warn others about this distressing encounter. The treatment we endured was not only disheartening but also deeply concerning. It is my sincere hope that sharing this cautionary tale will prompt others to think twice before considering a stay with this establishment. Before finalizing your travel plans, I urge you to consider our unfortunate experience and prioritize your safety and well-being. Seek out accommodations that will value and prioritize your comfort and security, ensuring that you are spared the distress and mistreatment that we encountered. In conclusion, it is essential to make an informed decision when making travel arrangements, and I sincerely hope that no one else has to endure the distressing and disrespectful treatment that we experienced.
O Oliver Walker
423 days ago

The Exceptional Hospitality You Deserve

Having recently experienced a disappointing stay that left us feeling vulnerable and mistreated, we were hesitant to trust another hotel when we came across Treebo.com. However, our fears were quickly replaced with relief and gratitude as we encountered a level of hospitality that was truly exceptional. Arriving late after a long journey, we were met with understanding and warmth by the staff at Treebo.com. Despite our multiple notifications of our delayed arrival, they not only accommodated us but went above and beyond to ensure our comfort and safety. Their professionalism and empathy stood in stark contrast to the previous negative experience we had faced. At Treebo.com, we found more than just a place to rest our heads – we found a sanctuary where our well-being was prioritized. The staff's attentiveness and sincerity made us feel welcomed and valued, restoring our faith in the hospitality industry. In a world where trust can be easily shattered, Treebo.com proved to be a beacon of integrity and care. We left feeling grateful for the kindness shown to us and the genuine concern for our happiness and safety. For anyone seeking a reliable and compassionate accommodation option, we wholeheartedly recommend Treebo.com. Their commitment to guest satisfaction and well-being sets them apart as a shining example of what true hospitality should be.
R Ramila Ramos
438 days ago

REFUNDS -Treebo Hotels / Ruptub Solutions suck

Upon booking a stay at Treebo Trend Majestic Palms through Booking.com, I encountered an unfortunate cancellation experience that prompted me to share my feedback. Following the cancellation of my reservation, I was due to receive a refund of ₹53,665 from Ruptub Solutions Pvt Ltd. based in Bangalore. However, despite the assurance of a refund within 7 working days, the process has been distressingly protracted. In accordance with Treebo's refund policy, any applicable refunds should be automatically processed within 15 business days from the refund request date. Regrettably, this was not the case for me. Despite attempting to address the issue through their Support section and contacting their helpline on 9322-800-100, I found no resolution. This lack of effective communication and support in addressing my refund concerns further exacerbated my frustration. Moreover, the discrepancy between the cancellation policy outlined on Treebo's website and the actual execution of the refund process through Booking.com is a cause for concern. Despite Booking.com's indication of no prepayment and solely requiring a deposit to validate the card, Ruptub Solutions proceeded to charge the total amount and failed to reimburse it accordingly. As a result, my finances have been in limbo, causing undue financial strain and inconvenience. This experience has left me questioning the integrity of Treebo Hotels and Ruptub Solutions, as their failure to fulfill their own refund commitments within the stipulated timeframe has created a significant inconvenience. Given that over 20 working days have elapsed since the cancellation, the lack of transparency and accountability regarding my refund status has further eroded my trust in their services. As a customer, I find it deeply concerning that Treebo Hotels and Ruptub Solutions have yet to honor their refund commitment, leading me to ponder whether they intend to uphold their end of the agreement. In light of this, I am left with a sense of dismay and disappointment in the handling of my refund request. In conclusion, the inability of Treebo Hotels and Ruptub Solutions to adhere to their own stated refund policies and provide timely and effective support has resulted in significant dissatisfaction and financial strain. As a customer, the lack of transparency and failure to facilitate the expected refund has diminished my confidence in their services, prompting me to caution others considering their accommodations. I sincerely hope that my concerns are addressed promptly and that appropriate measures are taken to prevent such issues from recurring in the future.
R Ramila Ramos
438 days ago

A Paradigm of Excellence: My Unforgettable Journey with Treebo Hotels

As a seasoned traveler, I have had the pleasure of experiencing various accommodations worldwide. However, my encounter with Treebo Hotels left an indelible mark on my heart. Booking a stay at Treebo Trend Majestic Palms through Booking.com was initially met with joy, but a sudden change of plans led to a cancellation. The anticipation of a smooth refund process quickly turned into frustration as days passed without any sign of reimbursement. Despite the promises of a swift refund within 7 working days, the reality was far from it. Following up through their support section and helpline proved futile. The echo of unanswered calls and emails resonated with disappointment. The ambiguity surrounding their refund policy and the lack of transparency from Ruptub Solutions further exacerbated the situation. Questions lingered - Would I ever get my money back? Was this just a lost cause? Yet, amidst the chaos, a glimmer of hope emerged. Relay felt personalized, sincere, and dealt with the situation empathetically. The weight of uncertainty began to lift, and finally, the long-awaited refund found its way back to me. In retrospect, this journey with Treebo Hotels showcased a blend of challenges and triumphs. While setbacks tested my patience, the resolution illuminated the brand's commitment to customer satisfaction and perseverance. Thank you, Treebo Hotels, for turning what could have been a negative experience into a testament of your dedication to excellence. This encounter has transformed me from a mere customer to a loyal advocate of your exceptional service. Here's to many more memorable stays ahead. Rosario Ramos

Introduction

Treebo.com is a leading online platform that provides budget-friendly accommodations across India. The website aims to offer quality services at affordable rates to its customers. Treebo.com came into existence in 2015 and has expanded its reach in various cities in India. The website provides a wide range of accommodation options to select from including adequately priced hotels, guesthouses, and homestays.

Pros and Cons

Pros:
  • Treebo.com operates on a budget-friendly model, making it an ideal choice for budget-conscious travelers.
  • The website offers a diverse range of accommodation from economically priced hotels to homestays, giving travelers a large pool of options to select from.
  • Treebo.com has a user-friendly interface that enables seamless bookings and helps customers to filter results based on their preferences.
Cons:
  • The website operates only within India, which limits its reach to global customers who are interested in India as a travel destination.
  • The website does not offer an option for refunds, which could be problematic for customers looking to change their travel plans.

User Experience

Treebo.com provides a user-friendly interface that allows customers to search, book and confirm their reservations seamlessly. The website has a simple layout and can be easily navigated via desktops and mobile devices. The search function on the website allows users to filter their search results based on price, location, and amenities, thus streamlining the booking process. The website also offers quick and secure payment methods, ensuring a hassle-free booking experience for customers.

Pricing and Value for Money

Treebo.com operates on a budget-friendly model, providing customers quality accommodation options at affordable rates. The website offers diverse price ranges based on the customer's budget and preferences. The pricing for accommodation is comprehensive and includes all taxes and charges eliminating last-minute surprises for customers. Thus, Treebo.com provides its customers with value for their money.

Alternatives

Other affordable online travel platforms operating in India include Oyo Rooms, MakeMyTrip, and Yatra.

Customer Service

Treebo.com provides excellent customer support to its customers. The customer support team is available 24/7 via phone, email, and social media channels. The website also has a frequently asked questions (FAQs) section that provides customers with instant solutions to common problems. The website also provides customers with an option to rate their experience post their stays, thus enabling honest feedback to either provide accolades to the accommodation providers or make suggestions for improvements.

Product Quality and Selection

Treebo.com has a vast selection of accommodation options, ranging from budget-friendly hotels to high-end homestays. The website curates properties based on various factors like location, amenities, and customer preferences. The quality of properties listed on the website is high, with most of them equipped with essential amenities like Wi-Fi, AC, toiletries, and TV, among others. Treebo.com operates on an assurance quality model, which ensures that all the properties listed on their website meet the quality standards.

Website Usability

Treebo.com has a user-friendly interface that allows customers to seamlessly navigate through the website. Customers can search for accommodations based on their budget, location, and preferences. The website is optimized to perform efficiently on desktops and mobile devices, making it convenient for customers to use the platform on the go.

Returns and Exchanges

Treebo.com does not offer a refund option, but customers can reach out to customer support for assistance in case of cancellations or rescheduling their stays.

Promotions and Discounts

Treebo.com provides various promotions and discounts to its customers, helping them to save on their travel expenses. Customers can avail special discounts on multiple bookings or make use of coupons for discounted rates.

Reputation

Treebo.com has a good reputation in the travel industry, with several accolades and awards. The company has won awards like 'Best Budget Hotel Chain,' 'Best Service Apartment Operator of the Year,' and 'Best Mid-budget Hotel Chain.' The website has received positive reviews on various platforms like Tripadvisor and Google Reviews, indicating customer satisfaction.

Payment Options

Treebo.com offers secure payment options for customers, including credit and debit cards, net banking, and mobile wallets.

Loyalty Programs

Treebo.com has a loyalty program that rewards customers for multiple bookings. Customers earn reward points for each booking, which can be redeemed against future bookings.

Customer Reviews

Customers can rate and review their experience post their stays, providing Treebo.com with honest feedback on the quality of accommodations and services provided.

Community Involvement

Treebo.com is involved in various community initiatives aimed at promoting sustainable tourism. The initiatives include, but not limited to community-based tourism, responsible waste management, and energy conservation.

Shipping and Costs

Treebo.com does not provide any shipping services as it operates only in the travel industry. The pricing of accommodations includes all taxes and charges, and there are no hidden costs.