"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Trend Micro is a leading cyber security company that provides cloud-based solutions to protect businesses, governments, and consumers against all types of online threats. The company was founded in 1988 and has since grown to become one of the most recognized brands in the industry. They offer a range of products and services, including antivirus, internet security, mobile security, and cloud security.
Pros:
Trend Micro's products are known for being user-friendly and effective in detecting and preventing cyber attacks. They use advanced technologies, such as artificial intelligence and machine learning, to provide the best security solutions. The company also offers excellent customer support and has a reputation for being reliable and trustworthy.
Cons:
One drawback of Trend Micro is that their pricing can be higher than some of their competitors. They also do not offer a free version of their antivirus software, which may deter some users from trying their products.
User Experience:
Trend Micro's website is well-designed and easy to navigate. Users can easily find the products and services they need and can access customer support if they have any questions. In addition, the company's software is intuitive and user-friendly, making it easy for even the least tech-savvy users.
Pricing and Value for Money:
While the prices of some of their products can be higher than their competitors, Trend Micro offers a range of products and services tailored to meet the needs of different users. They also offer generous discounts and promotions, which can make their products more affordable.
Alternatives:
Some of the top alternatives to Trend Micro include Norton, Kaspersky, and Bitdefender. Each of these companies offers excellent security solutions and may be a better fit for some users depending on their needs and preferences.
Customer Service:
Trend Micro offers excellent customer support and has a reputation for being reliable and trustworthy. Users can easily contact the company through their website or by phone, and their support staff is knowledgeable and responsive.
Product Quality and Selection:
Trend Micro's products are known for being reliable and effective in protecting against online threats. They offer a range of products and services to meet the needs of different users, making it easy for everyone to find a solution that works for them.
Website Usability:
Trend Micro's website is well-designed and easy to navigate. Users can easily find the products and services they need and can access customer support if they have any questions.
Returns and Exchanges:
Trend Micro offers a 30-day money-back guarantee on their products, which gives users peace of mind when trying out their software.
Promotions and Discounts:
Trend Micro offers generous discounts and promotions on their products, which can make their software more affordable for users.
Reputation:
Trend Micro has a strong reputation in the industry and is recognized as a leader in cyber security. They are known for being reliable, trustworthy, and for offering effective security solutions to their users.
Payment Options:
Trend Micro accepts a range of payment options, including credit cards and PayPal, making it easy for users to purchase their products.
Loyalty Programs:
Trend Micro does not offer a loyalty program at this time.
Customer Reviews:
Customer reviews of Trend Micro's products are generally positive. Users praise the effectiveness of their software and the excellent customer support provided by the company.
Community Involvement:
Trend Micro is committed to social responsibility and is active in various community programs and initiatives focused on cyber security and online safety.
Shipping and Costs:
As a cloud-based company, Trend Micro does not have physical products to ship. Users can download and install their software directly from the website after purchasing.
Review Description: This is the worst piece of software I have ever used. It flags safe programs as harmful, creates large undeletable junk files that at times take up 12 gigabyte and flat out stopped working before the expiration date DO NOT USE.
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Reviewer Name: Alpha
Review Submission Date: 2023-01-18
Review Title: Absolutely Worst Anti Virus Software
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Review Description: One of the worst online services,totally unprofessional using misleading methods to sell the product to public, once product was purchased there's no possibility to manage your account , you are being dispatched with defective links, few weeks before product expiration they charge automatically your credit card etc. The software keep opening warning windows upon every action online , stay away from this company
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Reviewer Name: Nicholas Gaskin
Review Submission Date: 2022-12-07
Review Title: Sad Trend Micro let Mr down after 20+ years
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Review Description: I have used and been very happy with the security I received from Trend Micro Internet security unti November 2022 update when it suddenly started taking up all my PC's services, thereby rendering my PC useless. I have uninstalled and installed a different antivirus now my PC works normally again.
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Reviewer Name: Oliver
Review Submission Date: 2022-09-14
Review Title: Paid till 2023 but cannot use, scam beware
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Review Description: A automated service called "Mine" had access to my gmail account and sent a email to Trend Micro support requesting deletion of my personal data. My account, info and serial number no longer works. I contacted support so many times and they wont do anything, terrible service.
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Reviewer Name: Adrienne Ashanti
Review Submission Date: 2022-08-10
Review Title: SCAM!!
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Review Description: SCAM!!! A total scam. The antivirus license key for the maximum security software worked for about two minutes. Then it was announced invalid. No response to any of my e-mails in two months. Digital River just takes the money and claims not being responsible for any of this.
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Reviewer Name: Michael
Review Submission Date: 2022-08-02
Review Title: I've had a great experience with Trend…
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Review Description: I've had a great experience with Trend Micro in the UAE The staff I've dealt with has been very professional and polite, which I always appreciate. No games, just straight-up honesty!
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Reviewer Name: John Farlam
Review Submission Date: 2022-06-16
Review Title: Chat support found a solution
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Review Description: Joyce Ann helped me via the chat box and remote control. Really helpful support. Unfortunately, we did not entirely fix the issue, but we found a quick and easy workaround which suits me. She suggested a reinstallation of the software and after 40 minutes, was happy to spend longer to help me do this, but it would have taken too long - and the workaround is fine.First time I've used Trend support and found it to be a good experience.
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Reviewer Name: John Wright
Review Submission Date: 2022-05-01
Review Title: Pretty good virus program and password…
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Review Description: Pretty good virus program and password manager but their support is absolutely dreadful. Be prepared to wait for a lengthy time.
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Reviewer Name: Ute Altmann
Review Submission Date: 2022-03-14
Review Title: Ein toller und super netter Service!
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Review Description: Ein toller und super netter freundlicher Service! Mein Problem mit der Lizenz, die ich leider nicht direkt von Trend Micro erworben habe, (Nächstes Mal bin ich schlauer) wurde unkompliziert und schnell gelöst. Vielen Dank!A great and super nice friendly service! My problem with the license, which unfortunately I didn't purchase directly from Trend Micro (I'll be smarter next time), was solved quickly and easily.Thanks alot!
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Reviewer Name: Lauren Coffey
Review Submission Date: 2022-02-02
Review Title: Could not be worse! Waste of money.
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Review Description: If I could give them a 0 star I would. Do not waste your money on this terrible service. Blocks perfectly legitimate websites and doesn't protect you against websites that are actually malicious. Look elsewhere if you want a antivirus software that actually works.