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Review article published on: 21 May 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 1 5 4.8 5 2.8 3.3
Mar 2023 1 5 4.5 5 1.8 3.8
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Detailed Trinaturk Review by

Introduction

Trina Turk is a California-based fashion brand that offers clothing and accessories for women, men, and kids. The brand is known for its bold prints, vibrant colors, and modern designs that exude the spirit of the Californian lifestyle. Trina Turk has an online store, trinaturk.com, where customers can shop for their favorite fashion pieces conveniently from anywhere in the world.

Pros and Cons

Pros:
  • Wide selection of fashion items for women, men, and kids
  • Unique and colorful prints that stand out
  • High-quality materials and craftsmanship
  • Free shipping within the US for orders above $200
Cons:
  • Relatively high prices compared to other fashion brands
  • Limited selection of sizes for some clothing items

User Experience

Trinaturk.com has a modern and easy-to-navigate user interface that allows customers to browse through various fashion items effortlessly. The website is well-organized and has a search function that helps customers find specific items quickly. The product pages have clear images and descriptions that provide all the necessary information about the items.

Pricing and Value for Money

Trina Turk's fashion items are relatively expensive compared to other fashion brands, but the high quality and unique designs justify the prices. The brand also offers occasional promotions and discounts that make the items more affordable for customers.

Alternatives

Some alternatives to Trina Turk include other fashion brands that offer similar styles and designs. Some of these brands include Kate Spade, Lilly Pulitzer, Ted Baker, and Tory Burch.

Customer Service

Trina Turk has a responsive and friendly customer service team that helps customers with their inquiries and concerns. The brand also has a comprehensive FAQ section on its website that answers most of the common questions that customers may have.

Product Quality and Selection

Trina Turk's fashion items are made from high-quality materials and are crafted with excellent workmanship. The brand offers a wide selection of clothing items, accessories, swimwear, and home decor that cater to various tastes and styles.

Website Usability

Trinaturk.com has a user-friendly website that is easy to navigate and browse. The website also has a secure checkout process that ensures the safety of customer information.

Returns and Exchanges

Trina Turk has a hassle-free returns and exchanges policy that allows customers to return or exchange their items within 30 days of purchase. The brand provides a pre-paid shipping label for returns and exchanges, and refunds are processed within 10 business days.

Promotions and Discounts

Trina Turk offers promotions and discounts periodically, such as seasonal sales and holiday discounts. Customers can sign up for the brand's newsletter to receive updates on the latest promotions and discounts.

Reputation

Trina Turk is a well-known fashion brand that has been in the industry for over 20 years. The brand has a reputation for offering high-quality and unique fashion items that reflect the Californian lifestyle. Trina Turk has also been featured in various fashion magazines and has collaborated with other notable brands in the industry.

Payment Options

Trina Turk accepts various payment methods, including credit cards, PayPal, Apple Pay, and Amazon Pay. The brand ensures the security of customer information through its secure checkout process.

Loyalty Programs

Trina Turk has a loyalty program, the Trina Turk Insider, that rewards customers with points for their purchases. Customers can redeem their points for discounts on future purchases, exclusive promotions, and invitations to special events.

Customer Reviews

Trinaturk.com has customer reviews on its product pages that provide insights into the quality and fit of the items. The brand also has reviews on third-party review sites, such as Trustpilot, where customers can share their experiences with the brand.

Community Involvement

Trina Turk is involved in various community initiatives, such as supporting local charities and participating in fashion events. The brand also collaborates with other designers and artists to create limited-edition fashion items and art installations.

Shipping and Costs

Trina Turk offers free shipping within the US for orders above $200. The brand also offers international shipping to select countries for an additional fee. The shipping fees and delivery times vary depending on the location and shipping method chosen by the customer.

Trinaturk Recent User Reviews

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Reviewer Name: Shawna

Review Submission Date: 2022-08-13

Review Title: Nonexistent customer service for online…
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Review Description: Nonexistent customer service for online purchase. Returns are cumbersome. Also being charged to return shouldn’t be a thing.

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Reviewer Name: Ginger Zeller

Review Submission Date: 2022-07-07

Review Title: The ladies shirt is overpriced and also…
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Review Description: The ladies shirt is overpriced and also developed pulls in the shirt. I thought because the blouse was at a very high price the quality would be better but that is not the case. The color was beautiful but how it is made makes a big difference. So I will check all reviews before I purchase the clothes in the future.

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