Tripadvisor Reviews

Voted Poor (3/5)

3336 Votes

40 Reviews

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In the Hotel category

Pie-Chart Analysis

45% users rated Terrible
15% users rated Poor
3% users rated Average
10% users rated Very Good
28% users rated Excellent
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E Eli Matthews
45 days ago

Heartwarming Experience at Royal Oak: A Gem in Pirbright

I recently had the pleasure of dining at Royal Oak in Pirbright, and I must say, it was an unforgettable experience. From the moment I stepped in, the warm and inviting atmosphere welcomed me, setting the stage for a truly delightful evening. The friendly staff at Royal Oak surpassed my expectations with their exceptional service. Their attentiveness and genuine smiles made me feel right at home. Not to mention, the quality of the food was absolutely outstanding. Each bite was a symphony of flavors, highlighting the chef's dedication to culinary excellence. Despite my impeccable visit, there was a slight hiccup when I witnessed two disgruntled customers expressing dissatisfaction with their meals. It was disheartening to see such behavior, especially considering the exceptional quality of the food. However, the way manager Laura handled the situation with grace and professionalism truly impressed me. I wholeheartedly recommend Royal Oak to anyone looking for a memorable dining experience. Whether you're craving a delicious Sunday roast or a refreshing drink, this pub exceeds expectations in every way. Thank you, Royal Oak, for an evening filled with good food, great service, and lasting memories.
T Terry Willis
46 days ago

A Hidden Gem in Ipswich: Bon Bons Cafe Review

My recent visit to Bon Bons cafe in Buttermarket Ipswich left me thoroughly impressed. From the moment I stepped in, I was met with a warm and inviting atmosphere that set the perfect tone for my experience. The aroma of freshly brewed coffee greeted me as I perused their menu, and I must say, the food did not disappoint. Every dish was not only delicious but also beautifully presented, a true feast for both the eyes and the taste buds. What truly stood out for me was the impeccable service provided by the staff. They were not only friendly and attentive but also went above and beyond to ensure that my visit was nothing short of perfect. The prices at Bon Bons cafe were surprisingly affordable considering the high quality of food and service. It is rare to find such a hidden gem that offers an exceptional experience without breaking the bank. After such a delightful visit, I can confidently say that Bon Bons cafe has secured a spot on my list of favorite coffee shops. I am already looking forward to my next visit and would highly recommend this cafe to anyone looking for a memorable dining experience in Ipswich.
R rob moncrieff
46 days ago

Standing Strong in the Face of Unfounded Criticism

It’s disheartening to see our hard work and dedication tarnished by baseless accusations. Our team at tripadvisor.co.uk has always strived to create a welcoming and inclusive environment for all patrons. However, one slanderous review questioning our integrity surfaced, accusing us of racism without any substantiated evidence. Despite our genuine efforts to address this issue and seek justice, it pains us to acknowledge that the review remains on the platform. Adversity may test our spirits, but it only strengthens our resolve to uphold the values we believe in. We refuse to succumb to the shadows cast by unfounded allegations. Instead, we stand firm in our commitment to providing exceptional service to all, regardless of background or beliefs. Every visitor is a valued member of our community, and we will continue to foster a culture of respect and understanding. Thank you to those who have supported us through this challenging time. Your unwavering loyalty and trust in us inspire us to rise above adversity and continue striving for excellence. Together, we will overcome hurdles and emerge stronger, united in our dedication to creating memorable experiences for all our guests.
C clare kelsall
48 days ago

A Place of Wonder, A Blunder in the Loo

As I stepped into this charming pub, I was enchanted by its warm ambiance and welcoming atmosphere. However, my enchantment was abruptly disrupted when nature called, and I ventured into the ladies' toilets. The lack of heating, malfunctioning door locks, and the unsettling sight of only two toilets, one of which was out of order, left me taken aback. As if that wasn't enough, the impractical placement of the toilet seat made for an uncomfortable and rather unsanitary experience. Despite the delightful pub setting, the state of the facilities was a stark contrast, leaving much to be desired.
A Allan Dyer
49 days ago

An Unforgettable 80th Birthday Celebration at Piersland House Hotel Troon

I recently had the pleasure of celebrating my 80th birthday at Piersland House Hotel Troon, and it was truly a day to remember. What was meant to be a small gathering turned into a delightful surprise when my thoughtful brother not only organized a lunch for our immediate family but also invited my extended family members to join in the celebration. The staff at the Piersland restaurant went above and beyond to make us feel special, ushering everyone in with warmth and hospitality. Despite the larger group, we were seated at a long table in a separate area, ensuring that we could enjoy our festivities without inconveniencing other guests. The picturesque view of the hotel gardens added to the ambiance, creating a serene backdrop for our gathering. I must commend the staff for their exceptional service and the delicious food that was served. From start to finish, every detail was meticulously taken care of, allowing us to focus on making cherished memories with our loved ones. The experience was truly one of a kind, and I am grateful for the unforgettable moments created at Piersland House Hotel Troon.
J Jeff Lewis
52 days ago

Irresponsible platform

My evaluation for tripadvisor.co.uk We have now a restaurant and have had a few malicious and blatantly pretend evaluations not too long ago. TripAdvisor make it clear of their correspondence that they refuse to simply accept any bodily proof that the evaluations are pretend (like textual content message threats from an ex-employee) however perform their very own checks, which are, finally, ineffective and go away our status broken consequently. Actually horrible strategy to run a enterprise
D DJ
65 days ago

Standing Firm Against Unjust Reviews – Our Experience with TripAdvisor

Tales of integrity and resilience are often tested in the world of hospitality. Such was the case at our hotel, where a recent encounter with a displeased guest shed light on the challenges of navigating online platforms like TripAdvisor. When a guest threatened us with a negative review unless we offered a hefty discount without legitimate grounds, we chose to uphold our principles. Despite our refusal to succumb to her demands, a scathing, unwarranted review found its way onto TripAdvisor. Our team, undeterred by this unjust portrayal, penned a detailed and truthful response to set the record straight. However, to our dismay, TripAdvisor removed our rebuttal at the guest's behest, citing vague concerns about 'data protection.' Determined to seek justice, we reached out to TripAdvisor, providing evidence of the guest's deceptive tactics and the absence of any breach of privacy. Despite our earnest plea for fairness, our calls for action remained unanswered. Through this experience, we learned the importance of standing firm in the face of falsehoods and unjust actions, even when met with silence from platforms meant to uphold impartiality. While the journey may be challenging, our commitment to honesty and transparency remains unwavering. In an industry where reputation is paramount, we remain steadfast in our dedication to delivering exceptional service and truthful narratives, no matter the obstacles encountered along the way.
N Nat
76 days ago

Discovering a Hidden Gem: A Heartwarming Stay at Travel Lodge Hotel

From the moment I stepped foot into Travel Lodge Hotel, I knew I had stumbled upon a true gem. The service was truly exceptional, with Jacob going above and beyond to provide me with a five-star experience. The team's friendliness and attention to detail made me feel truly welcomed. This was not just a hotel stay; it was a memorable experience filled with warmth and care. I left Travel Lodge Hotel with a grateful heart, already planning my next visit. Thank you, Travel Lodge, for making my stay so unforgettable.
W Webby
79 days ago

Empathy Ignited by Genuine Hospitality

Sharing my heartfelt experience with tripadvisor.co.uk After stumbling upon Trip Advisor, I was engulfed in a sea of compassion and authenticity within the reviews. What truly warmed my heart was the overwhelming support and praise for small businesses, exuding a sense of gratitude for the exceptional service received. Despite the occasional negative review, it was evident that Trip Advisor had a vigilant eye for moderation, ensuring a fair and balanced representation of experiences. The dedication to maintaining transparency and credibility shone through, setting a high standard for integrity and professionalism within the platform. What captured my attention the most was the genuine nature of the reviews, each reflecting a personal encounter and leaving a lasting impact on the reader. The authenticity conveyed in every word painted a vivid picture of the hospitality industry, creating a sense of trust and reliability for travelers worldwide. In essence, Trip Advisor stood out as a beacon of honesty and empathy in the vast realm of review sites. Their commitment to showcasing genuine recommendations and fostering a community of mutual respect and support truly sets them apart. I wholeheartedly recommend anyone seeking authentic insights to embrace this platform and immerse themselves in a world of heartfelt experiences.
A Angela Wall
98 days ago

The Perfect Family Outing Turned Disappointing: A Genuine Review of Bridgnorth Garden Centre

As a family, we were filled with excitement as we set out for a delightful day at Bridgnorth garden centre. The ambiance was pleasant, and we eagerly placed our food order, looking forward to a scrumptious meal. However, our anticipation turned into dismay as we waited nearly 40 minutes for our food to arrive. Unfortunately, the chips, which should have been a highlight, were only lukewarm. This experience left us frustrated and questioning the efficiency of the service. We couldn't help but wonder how much longer we would have waited if the establishment had been busy. Our hopes for a memorable and enjoyable family outing were dampened by this disappointing experience.
G gary fillingham
99 days ago

An Unforgettable Stay at tripadvisor.co.uk

As a seasoned traveler, I have stayed in numerous hotels, but my experience at tripadvisor.co.uk truly stands out. From the moment I stepped into the room, I was impressed by the impeccable cleanliness and cozy ambiance. The bed was not just comfortable, but it also provided me with a restful night's sleep, which is crucial during my travels. The staff members were not only courteous but also went above and beyond to ensure that I had everything I needed for a pleasant stay. However, the highlight of any hotel stay for me is always the breakfast. While it was not as extravagant as claimed, with the so-called "award-winning" tagline, the taste of the bacon was delightful, albeit a tad overcooked. The sausage, although pleasant, didn't quite align with my breakfast preferences. Despite this minor setback, the overall experience was positive, and I left with a sense of contentment. The mention of an "award-winning" breakfast in the reception had set my expectations high, and I must admit, I was slightly let down. However, the exceptional service and comfortable amenities outweighed this small disappointment. In conclusion, my stay at tripadvisor.co.uk left a lasting impression, and I would not hesitate to return in the future. The hotel's commitment to ensuring a comfortable and pleasant stay is truly commendable, and I look forward to creating more wonderful memories during my next visit.
C customer
99 days ago

Exceptional Dining Experience at The Volunteer Arms in Uphall

My recent visits to The Volunteer Arms in Uphall have left me thoroughly impressed and satisfied. The food was not only delicious but also exceeded my expectations in terms of flavor and presentation. The service was truly excellent, with the staff being attentive, accommodating, and friendly throughout my entire dining experience. What stood out to me the most was the genuine friendliness of the staff, who went above and beyond to ensure that my dining experience was nothing short of spectacular. Their warm and welcoming demeanor added an extra layer of enjoyment to the already delightful meal. Furthermore, the value for money at The Volunteer Arms is truly exceptional. I was pleasantly surprised by the quality of the food and the level of service provided, especially considering the reasonable prices. It's rare to find such a combination of great food, excellent service, and affordability. I highly recommend The Volunteer Arms to anyone looking for a memorable dining experience. I am already looking forward to my next visit and am eager to explore more of their offerings. A big thank you to the entire team at The Volunteer Arms for creating such an exceptional dining experience!
J james
100 days ago

Unforgettable Christmas Getaway at Great Atlantic Hotel – A Home Away from Home

Nestled in the charming Western Supermare, the Great Atlantic Hotel proved to be the perfect setting for our holiday retreat. As we entered the hotel, we were greeted with warmth and hospitality, instantly feeling at home. The attentive staff catered to our every need, ensuring that our Christmas stay was nothing short of excellent. The delicious cuisine surpassed our expectations, offering a delightful array of festive treats that tantalized our taste buds. The evening entertainment was a highlight, infusing the atmosphere with joy and merriment, leaving us thoroughly entertained. Our room boasted mesmerizing sea views, providing a serene backdrop to our holiday. The level of comfort exceeded our desires, allowing us to unwind and indulge in the tranquility of the seaside. What truly set this experience apart was the impeccable service; it was evident that every detail was thoughtfully curated to provide a first-class experience. Our time at the Great Atlantic Hotel was so extraordinary that we've already made the decision to return. We can't wait to create more cherished memories in this idyllic haven. Thank you for a truly unforgettable Christmas getaway.
K Karen hodson
102 days ago

Unforgettable Xmas Dinner at Beefeater Huyton Brewers Fayre

As a loyal customer to Beefeater, my partner and I were eagerly anticipating our Xmas dinner at Beefeater Huyton Brewers Fayre. The festive season is a special time for us, and we were willing to pay the price for a memorable dining experience. However, our expectations fell short when we received our 3-course Xmas dinner. The prawn cocktail lacked the generous portion of prawns we had hoped for, and the main course carvery left us desiring more variety and flavor. The disappointing Xmas pudding further added to our dissatisfaction. Regrettably, this was not the first instance of disappointment at a Beefeater establishment, leading to our decision not to return. Our Xmas celebration was marred by our dining experience, prompting an early departure from the Premier Inn. I must commend Toby's Inn for providing a superior carvery experience at a more reasonable price, underscoring the stark contrast in dining satisfaction. I sincerely hope for a resolution that acknowledges our profound disappointment and the impact it had on our festive celebrations.
A Anne
103 days ago

Memorable Christmas Dinner at Browns Bath

I recently had the pleasure of enjoying a delightful Christmas meal at Browns Bath, and I must say, it was a truly memorable experience. The food was not just "nice" as I had expected, but absolutely delicious. Each course was carefully prepared, and there was just the right amount of time between servings, allowing us to savor each dish. What truly elevated the experience, however, was the impeccable service provided by our waitress, Yee Lin. Her attention to detail, warm demeanor, and dedication to ensuring our satisfaction truly made the evening special. It's rare to encounter such exceptional service, and Yee Lin's attentiveness undoubtedly enhanced our dining experience. Overall, my visit to Browns Bath for Christmas dinner exceeded all expectations. The combination of delectable food and exceptional service made it an evening to remember. I highly recommend Browns Bath to anyone seeking a remarkable dining experience.

Introduction:

TripAdvisor.co.uk is a popular travel planning and booking website that provides an extensive platform for users to review and discover hotels, restaurants, attractions, and more. With millions of reviews from fellow travelers, this platform offers a comprehensive resource for individuals seeking advice and recommendations for their upcoming trips.

Pros and Cons:

  • Pros:
    • Extensive selection of travel-related information and reviews.
    • Large user community providing firsthand experiences and insights.
    • Easy-to-use interface and navigation.
    • Customizable search filters for tailored recommendations.
    • Availability of travel booking options.
    • Diverse range of destination information.
    • Free to use.
  • Cons:
    • Potential for biased or subjective reviews.
    • Occasionally incomplete or outdated information.
    • Varied reliability depending on user contributions.
    • Some users may have different expectations or preferences.

User Experience:

TripAdvisor.co.uk offers users a pleasant and intuitive browsing experience. The search function allows users to find specific destinations, hotels, or restaurants effortlessly. The website layout is clean and user-friendly, ensuring easy navigation between sections. The inclusion of photos and videos submitted by users adds visual appeal and enhances the overall user experience.

Pricing and Value for Money:

TripAdvisor.co.uk does not directly sell travel products or services; instead, it serves as a platform for users to review and compare prices from various providers. This allows users to find the best deals and assess the value for money themselves. However, customers should be cautious when relying solely on price comparison, as other factors such as quality and service should also be considered.

Customer Service:

TripAdvisor.co.uk provides customer support through their Help Center, which offers detailed answers to frequently asked questions (FAQs) and covers various topics related to using the platform. Additionally, users can provide feedback using the website's contact form, helping improve the overall experience for both travelers and businesses.

Product Quality and Selection:

While TripAdvisor.co.uk does not directly offer products for sale, it excels in providing an extensive selection of reviews and information about hotels, restaurants, attractions, and more. With millions of user-generated reviews, users can gain insights into the quality of various travel-related products and make informed decisions about their choices.

Website Usability:

The user interface of TripAdvisor.co.uk is thoughtfully designed, ensuring ease of use and efficient navigation. The search function is prominently placed, and the website seamlessly integrates relevant information, reviews, and booking options. The inclusion of filters allows users to refine their searches and find tailored recommendations. Overall, the website is highly usable and enables users to find the information they need quickly.

Returns and Exchanges:

As TripAdvisor.co.uk does not directly sell products or services, returns and exchanges are not applicable. Users are encouraged to contact the respective service providers for any queries or concerns regarding returns and refunds.

Promotions and Discounts:

TripAdvisor.co.uk occasionally promotes deals and offers from travel providers on their platform. Users can find promotions, discounts, and special package deals when booking through affiliated partners. These promotions can provide valuable savings for travelers looking for budget-friendly options.

Reputation:

TripAdvisor.co.uk has built a strong reputation as a reliable source for travel information and recommendations. With millions of user reviews, the platform has become synonymous with crowd-sourced opinions. However, it's important to remember that individual experiences and preferences can vary, and users should consider multiple sources of information before making travel decisions.

Payment Options:

Payment methods depend on the individual travel service providers listed on TripAdvisor.co.uk. Users can typically expect a wide array of payment options, including credit/debit cards, PayPal, and sometimes even alternative methods suitable for specific regions or countries. It is advisable to review payment options when making bookings for specific providers.

Loyalty Programs:

TripAdvisor.co.uk does not have a loyalty program of its own. However, many hotels and travel providers enlisted on the platform may offer their own loyalty programs or rewards for direct bookings. Users can explore these options to earn benefits and enjoy additional perks during their travels.

Customer Reviews:

Customer reviews are the backbone of TripAdvisor.co.uk, providing insights and guidance for fellow travelers. These reviews are created and submitted by real customers who have personally experienced the services or products they are reviewing. However, it's important to be aware that individual opinions can vary, and users should consider a broad range of reviews to get a balanced perspective.

Community Involvement:

TripAdvisor.co.uk fosters a strong sense of community by encouraging users to share their experiences, recommendations, and photos with fellow travelers. Users can create profiles, follow other users, and engage in discussions on various forum threads related to travel. The website emphasizes the importance of community engagement and values the sharing of firsthand knowledge and experiences.

Shipping and Costs:

TripAdvisor.co.uk does not involve shipping as it is a review platform. However, users can find information regarding shipping or delivery costs associated with specific travel services or products through the respective service providers listed on the website. It is recommended to review the shipping policy and associated costs before making any purchases or bookings.

Conclusion:

TripAdvisor.co.uk offers an invaluable resource for travelers, enabling them to make informed decisions and plan memorable trips. With its vast collection of user-generated reviews, extensive selection of travel-related information, and intuitive user interface, the platform becomes a go-to website for those seeking advice and recommendations. While users should remain mindful of potential biases and subjective opinions, TripAdvisor.co.uk continues to be a trusted platform for travel planning and discovering unique experiences.