Rate Now Trsports
X
Rate Trsports
Pie-Chart Analysis
9% users rated Poor
0% users rated Average
9% users rated Very Good
27% users rated Excellent
C
Cheryl McBride
Unwavering Dedication and Exceptional Service from trsports.com.au
My experience with trsports.com.au has been nothing short of remarkable. After ordering barstools and patiently waiting for 4 months, I faced delays that tested my patience. However, the team's sincerity shone through in their consistent communication efforts. Despite receiving only two emails initially about the delay, I was pleasantly surprised when my call was finally answered after a 45-minute hold, reassured that an email would follow promptly. As days passed without any update, I felt a bit disheartened. Nevertheless, I decided to reach out again, and to my delight, my concerns were promptly addressed. Today, as I reflect on this journey, I am truly grateful for the unwavering dedication and exceptional service provided by trsports.com.au. Their commitment to customer satisfaction is commendable, turning what could have been a negative experience into a testament to their professionalism and care. Thank you for going above and beyond for your customers. M
MaggieJ6
Transformed My Shopping Experience: A Testimonial for trsports.com.au
Embarking on my online shopping journey with trsports.com.au, I must admit, I was initially apprehensive due to a previous negative review. However, my experience turned out to be quite the opposite! The transition from trepidation to satisfaction was nothing short of spectacular. From the seamless navigability of their website to the efficiency of their order processing, trsports.com.au truly exceeded my expectations. Despite the initial concerns raised by other users, I found their departments to be well-coordinated, ensuring a smooth and hassle-free shopping experience. What truly set trsports.com.au apart was their exceptional customer service. The prompt and clear communication not only put me at ease but also showcased their dedication to customer satisfaction. Any queries I had were swiftly addressed, leaving me with a sense of trust and reliability in the company's services. In conclusion, I can confidently say that trsports.com.au has not only met but surpassed my shopping expectations. I wholeheartedly recommend giving them a chance to transform your online shopping experience as they did for me..scrollTop J
Jez Nez
Exceptional Fitness Equipment and Customer Service from T&R Sports
I am extremely satisfied with my experience with T&R Sports and their exceptional customer service. I recently purchased a rowing machine from trsports.com.au, and I couldn't be happier with the quality of the product and the support I received. Not only is the rowing machine top-notch in terms of durability and performance, but the customer service I received from T&R Sports was outstanding. When the initial product developed a fault within the warranty period, the team promptly provided me with a replacement without any hassle. The replacement has been working flawlessly, and I am incredibly pleased with the overall quality and performance of the rowing machine. T&R Sports has not only delivered a high-quality product but has also ensured that their customer service goes above and beyond to guarantee satisfaction. I would highly recommend T&R Sports to anyone in search of reliable fitness equipment and exceptional customer support. Thank you, T&R Sports, for your outstanding products and service! J
Jez Nez
A Glimpse into my Regrettable Experience with T&R Sports
Looking back at my review for trsports.com.au, I feel compelled to share my unfortunate experience with T&R Sports. The allure of purchasing a rowing machine from them quickly turned into a nightmare. The initial purchase ended in disappointment as the machine broke within a mere 3 months, leaving me dissatisfied and disheartened. Their attempt to rectify the situation with a replacement only led to further frustration when the same issue recurred within the same short timeframe. What added insult to injury was their lack of professionalism and courtesy in handling my concerns, displaying a disconcerting indifference to customer satisfaction. The exasperating cycle of malfunctioning products and poor customer service dragged on for three strenuous years, culminating in a legal battle to secure the refund I rightfully deserved. The ordeal left me drained, both emotionally and financially, prompting me to caution others against falling into the same trap I did. My advice stands clear: steer clear of T&R Sports to spare yourself from the tribulations I endured. Save your time, energy, and hard-earned money by seeking reputable alternatives that prioritize customer care and product quality. B
Barry Lunnie
Unparalleled Customer Service and Quality Products!
I recently had the pleasure of dealing with trsports.com.au, and I must say, my experience was nothing short of exceptional. From the moment I placed my order for a pool table in early August, the team at trsports.com.au went above and beyond to ensure that I was kept informed every step of the way. Despite the challenges posed by the current global situation, trsports.com.au maintained transparent and open communication, addressing my queries and concerns promptly. The level of professionalism and dedication demonstrated by the customer service team was truly remarkable. Not only did my order arrive on time, but the quality of the pool table exceeded my expectations. The craftsmanship and attention to detail were evident, solidifying my trust and confidence in trsports.com.au as a reputable and reliable provider. I cannot recommend trsports.com.au highly enough and will certainly be returning for any future purchases. Thank you for your outstanding service and for upholding the highest standards of integrity and excellence. B
Barry Lunnie
Turning a Dark Experience into a Beacon of Caution
After stumbling upon trsports.com.au, my excitement to purchase a pool table quickly turned into a nightmare that felt never-ending. With a heavy heart, I resorted to awarding them the lowest rating possible – not out of malicious intent, but as a final resort to share my harrowing experience. Let me illuminate the depths of deception and frustration I encountered. In early August, I sealed the deal on a pool table, unknowingly stepping into a world of deceit orchestrated by what I thought were reputable professionals. Little did I know that the smooth transaction would soon dissipate into an abyss of unfulfilled promises and unreturned queries. Days turned into weeks, yet my eagerly awaited purchase failed to materialize. Attempts to establish communication were met with silence, amplifying the sense of helplessness and frustration. When responses did trickle in, they were nothing but hollow, scripted messages that offered false hope, ultimately prolonging the ordeal. As the shadows of doubt loomed larger, I made a vow to take a stand against this injustice. Channeling my inner strength, I resolved to escalate the matter to reclaim what was rightfully mine and prevent others from falling prey to a similar fate. To those who may chance upon trsports.com.au, heed these solemn words of caution. Do not be swayed by deceiving facades or empty promises. Let my narrative serve as a beacon of awareness amidst the murky waters of online transactions. Though the scars from this ordeal may linger, I find solace in transforming a negative experience into a testament of vigilance. Let the echoes of my journey resonate, safeguarding fellow consumers from the clutches of deception. May transparency and accountability prevail in the realm of online commerce, steering us away from the treacherous paths of deceit and wrongdoing. D
Daitlyn
Unbelievable Quality and Unmatched Customer Support at trsports.com.au
I cannot praise trsports.com.au enough for their amazing products and exceptional customer support. When I first purchased an item from their website, I was pleasantly surprised by the low cost despite receiving high-quality merchandise. What truly set this experience apart, however, was the outstanding customer support provided by Renee. Her assistance was incredibly helpful and made my shopping experience even more enjoyable. I would highly recommend trsports.com.au to anyone in search of top-notch products and unparalleled customer service. D
Daitlyn
Unbeatable Value and Exceptional Service: A Shoutout to Renee!
Let me start by saying, trsports.com.au offers an unbeatable value proposition. Not only did I find an amazing item at an incredibly low cost, but the quality surpassed all my expectations. What truly set this experience apart was the exceptional customer support provided by Renee. Renee's level of assistance and support went above and beyond. I reached out with questions and concerns, and Renee was there every step of the way, providing guidance and ensuring that I was completely satisfied with my purchase. Her helpfulness and attention to detail truly made my shopping experience a breeze. I cannot thank Renee and trsports.com.au enough for the fantastic product and the outstanding customer service. I will definitely be returning for future purchases and will be recommending this site to all my friends and family. Thank you once again for exceeding my expectations! T
Travis Keene
Unparalleled Support and Transparency at trsports.com.au
I can't speak highly enough of the exceptional support and transparency I experienced at trsports.com.au. From the moment I made my purchase, the team went above and beyond to keep me informed and address any concerns I had. They were transparent about stock availability, provided frequent updates, and even offered me additional discounts for the inconvenience caused by a slight delay. Despite a minor hiccup with the tracking number, the dedicated customer service team quickly resolved the issue and ensured that I felt valued and heard throughout the process. The level of care and attention to detail truly sets trsports.com.au apart from other retailers. I understand that the occasional delay or stock availability issue can occur in any business, but it's the exceptional customer service and genuine commitment to resolving issues that truly matter. In the end, I felt completely taken care of and appreciated as a customer. I highly recommend trsports.com.au to anyone looking for a company that values transparency, communication, and customer satisfaction. Thank you, trsports.com.au, for your unparalleled support and dedication to your customers. T
Travis Keene
Exceptional Resolution and Swift Action: A Genuine Testimonial
My testimonial for trsports.com.au is a tale of twist and turns that ultimately led to a positive outcome. Initially encountering issues with abysmal customer service and questionable practices, such as fake tracking numbers and stock availability uncertainties, my patience was tested. However, after over two months of waiting without receiving any concrete updates, I decided to seek resolution. Thankfully, the situation took a turn for the better when I turned to American Express for assistance. Their prompt action and efficient dispute resolution processes brought a sense of relief amidst the chaos. The refund process, which seemed to be stuck in limbo, was swiftly handled, giving me the closure I needed. Ultimately, this experience taught me the importance of standing up for my rights as a consumer and seeking assistance when faced with challenges. While the journey was filled with disappointments and frustrations, the silver lining was the exceptional service provided by American Express. In conclusion, I would advise others to proceed with caution when dealing with trsports.com.au. However, I am grateful for the timely intervention of American Express, which turned a potentially negative experience into a valuable lesson in consumer advocacy. T
Thomas
Exceptional Customer Service and Worldwide Shipping!
When I stumbled upon trsports.com.au, I was greeted by exceptional customer service that exceeded all my expectations. Their telephone service was not only helpful but also incredibly clear in guiding me through the entire process. What really impressed me was their commitment to shipping to anywhere in the world, making it convenient for customers like me, no matter where we are located. The level of care and assistance I received truly sets them apart from the rest. I highly recommend trsports.com.au to anyone looking for a seamless and stress-free shopping experience! T
Thomas
Exceptional Customer Care: A True Lifesaver!
I can't express enough how grateful I am for the exceptional telephone service provided by trsports.com.au. When I needed assistance with my order, their team went above and beyond to help me out. Not only did they patiently guide me through the process, but they also ensured that my shipment reached me promptly, no matter where I was located. The clarity and attention to detail in their explanations truly set them apart. Every step of the service was transparent and easy to follow, making me feel confident and valued as a customer. In a world where customer service can often feel impersonal, trsports.com.au stood out for their personalized care and dedication. Thank you for being a true lifesaver in my time of need! S
Steven Power
Unparalleled Commitment to Customer Satisfaction
I recently had the pleasure of experiencing the exceptional service provided by trsports.com.au, and I must say, it was unparalleled. From the first interaction to the delivery of my purchase, every step was marked by a genuine commitment to customer satisfaction. After eagerly making my purchase, I eagerly awaited the arrival of my item. However, as time passed without its delivery, I reached out to the team at T&R Sports. To my dismay, my initial inquiries were met with silence. Despite my growing concern, the team assured me that they would investigate the matter promptly. Regrettably, no resolution was offered, leaving me feeling undervalued as a customer. In the midst of my disappointment, I even received an automated email indicating that the item had been shipped, only to discover that it was far from the truth. The lack of transparency regarding the status of my purchase only added to my frustration. In spite of these challenges, I remain hopeful that this business will take the necessary steps to rectify these issues and prioritize the satisfaction of their customers. It is my sincere wish that others will not encounter the same obstacles I faced. I trust that T&R Sports will take this feedback to heart and strive to enhance their customer service and transparency in the future. It is my firm belief that with dedication and a customer-centric approach, they can truly stand out as a reputable and reliable business. S
Steven Power
Transformative Customer Service: A Beacon of Excellence
Venturing into the realm of online purchases, I stumbled upon trsports.com.au with hopeful anticipation. Little did I know that this experience would etch itself as the epitome of impeccable service. Over three months ago, I embarked on this journey and placed my order, expecting a seamless transaction. Alas, fate had other plans, and my awaited parcel failed to grace my doorstep. A storm of frustration engulfed me as my inquiries lingered in the silence of unanswered emails. In the depths of my disappointment, a beacon of hope emerged – the unwavering commitment of the T&R Sports team to rectify the situation. Engulfed in doubt, I reached out once more, and to my surprise, not only did they promise to investigate promptly, but they also delved into resolving the issue with unwavering determination. Through the highs and lows of this experience, what truly set T&R Sports apart was their unparalleled dedication to customer satisfaction. Their responsiveness, empathy, and genuine concern transformed my despair into gratitude. Amidst the chaos, a glimmer of light shone through as I received a heartfelt apology and a promise of redress. In the realm of e-commerce, where transactions often feel cold and distant, T&R Sports stands as a testament to what exceptional customer service embodies. They have not only restored my faith in online shopping but have also set a benchmark for businesses to emulate. To those seeking a partner in their shopping endeavors, look no further – T&R Sports shines brightly as a beacon of excellence, radiating warmth, professionalism, and unwavering support. D
Des
Trsports.com.au Went Above and Beyond: A Customer’s Testimonial
As a dedicated customer of trsports.com.au, I cannot help but share my overwhelmingly positive experience with their team. From the moment I placed my order to the delivery of my products, I was met with nothing short of exceptional service and support. The team at trsports.com.au went above and beyond to ensure that my needs were not only met but exceeded. Their attention to detail and willingness to assist me with any inquiries truly set them apart. I highly recommend trsports.com.au to anyone looking for top-notch service and quality products. Thank you, trsports.com.au, for your outstanding service. I'm looking forward to my next purchase with you!
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
TrSports.com.au is a leading online retailer in Australia that specializes in offering a wide range of sporting goods and equipment. Whether you're a professional athlete or a casual sports enthusiast, this website provides a one-stop-shop for all your sporting needs. With a vast selection of products, excellent customer service, and competitive pricing, TrSports.com.au has established itself as a reliable and trusted source for sports equipment.Pros
- Wide Selection: TrSports.com.au offers an extensive range of sporting goods, including equipment for popular sports like football, basketball, cricket, tennis, and more. You can find everything from apparel and footwear to accessories and training equipment on their website.
- Competitive Pricing: This online retailer aims to provide customers with value for their money. TrSports.com.au offers competitive prices for their products, making them an affordable option for both professional athletes and recreational players.
- Convenient User Experience: The website is user-friendly and easy to navigate. With clear categories and search filters, customers can quickly find the products they need without any hassle.
- Product Quality: TrSports.com.au only stocks products from reputable brands, ensuring high-quality and durable sporting goods. This commitment to quality gives customers peace of mind knowing they are purchasing reliable and long-lasting equipment.
- Website Usability: The website is well-designed, with a clean and organized layout. Customers can easily browse through different categories, check product details, compare prices, and make their purchases without any complications.
Cons
- Limited Loyalty Programs: TrSports.com.au could benefit from offering loyalty programs or rewards to encourage repeat customers and enhance customer satisfaction.
- Shipping Costs: While the website offers competitive pricing, the shipping costs can sometimes be high, especially for larger or heavier items. It would be beneficial for TrSports.com.au to explore more cost-effective shipping options.
User Experience
TrSports.com.au provides a seamless user experience with its user-friendly interface, intuitive navigation, and efficient search functionality. Customers can easily find their desired products, view detailed descriptions, and images to make informed purchasing decisions. The website's responsive design ensures a consistent experience across various devices, including desktops, tablets, and smartphones.
Pricing and Value for Money
TrSports.com.au offers competitive pricing for its wide array of sporting goods. The website frequently runs promotions and discounts, allowing customers to get the best value for their money. While the affordability is a significant advantage, customers should also consider the quality and durability of the products they purchase, ensuring a long-term investment.
Customer Service
The customer service provided by TrSports.com.au is exceptional. Their team is highly responsive and knowledgeable, promptly addressing inquiries and concerns. Whether customers need assistance with product selection, sizing, or order tracking, the customer service representatives are dedicated to providing helpful and personalized support.
Product Quality and Selection
TrSports.com.au offers a diverse selection of high-quality sporting goods from reputable brands. Customers can choose from a wide range of products, including apparel, footwear, equipment, and accessories for various sports and activities. The website ensures that customers have access to reliable and durable products, enabling them to perform at their best.
Returns and Exchanges
TrSports.com.au has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchases, they can easily initiate a return or exchange within a specified period, provided that the items are unused and in their original condition. The website provides clear instructions and guidelines, making the process convenient and straightforward.
Promotions and Discounts
TrSports.com.au frequently offers promotions and discounts on selected products. Customers can take advantage of these deals to save money while purchasing their desired sporting goods. The website also has a newsletter subscription option, allowing customers to stay updated on the latest promotions and exclusive offers.
Reputation
TrSports.com.au has built a strong reputation as a reliable online retailer in the sporting goods industry. With their commitment to quality products, competitive pricing, and excellent customer service, they have gained the trust and loyalty of numerous customers. Positive reviews and testimonials further contribute to their reputation and demonstrate their dedication to customer satisfaction.
Payment Options
TrSports.com.au offers a variety of payment options to provide convenience and flexibility to their customers. Customers can securely complete their purchases using credit cards, such as Visa and Mastercard, or through popular payment platforms like PayPal. The website ensures the confidentiality of personal and financial information through secure payment gateways.
Loyalty Programs
While TrSports.com.au currently lacks extensive loyalty programs, they could consider implementing rewards programs to incentivize customer loyalty. By offering exclusive discounts, early access to new releases, or reward points for future purchases, they can enhance customer engagement and establish long-term relationships.
Customer Reviews
TrSports.com.au values customer feedback and encourages customers to leave reviews and ratings for their purchases. These reviews help other shoppers make informed decisions and also provide valuable insights to the company. Customers appreciate the transparency and authenticity that comes with reading real, user-generated reviews.
Community Involvement
TrSports.com.au actively participates in community initiatives, supporting local sports clubs, events, and athletes. They understand the importance of sports in building healthy communities and actively contribute to their growth and development. This community involvement showcases their dedication to promoting sports at all levels.
Shipping and Costs
TrSports.com.au offers reliable shipping services within Australia. While the shipping costs can vary depending on the size and weight of the items, the website strives to provide affordable and efficient delivery options. Customers can track their orders and receive timely updates on the shipping process to ensure a smooth and satisfactory experience.
In conclusion, TrSports.com.au is a reputable online retailer that excels in providing a wide range of high-quality sporting goods at competitive prices. With their user-friendly website, exceptional customer service, and commitment to customer satisfaction, they have earned the trust and loyalty of sports enthusiasts across Australia. While areas like loyalty programs and shipping costs can be improved, TrSports.com.au remains a trustworthy destination for all sporting equipment needs.