Users Voice for Tru

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Tru Overall rating
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User Interface

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Review article published on: 07 Dec 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2 5 1.8
Jan 2023 5 3.4 3.3 5 3 5
Feb 2023 5 5 5 1 5 3.4
Mar 2023 5 5 5 5 5 3.1
Line Chart for Rating of peer stores

Detailed Tru Review by

Introduction is a sustainable and ethical brand that offers a range of eco-friendly products like laundry strips, dish drops, and reusable beeswax wraps. Their philosophy is to create a healthier planet by reducing the amount of plastic waste that ends up in landfills and oceans.

Pros and Cons

Pros:'s products are environmentally friendly, cost-effective, and easy to use. They also offer a variety of products that cater to different needs, making them an all-in-one solution. Cons: might not be suitable for everyone, as some users might prefer the traditional way of doing things instead of using eco-friendly alternatives.

User Experience's website is well-designed and easy to navigate, making it easy for users to find the products they need. They also offer detailed descriptions for each product, so users know exactly what they're getting.

Pricing and Value for Money's products are competitively priced, and they offer good value for money. Their products last longer than traditional options, which means users save money in the long run.


There are several alternatives available in the market, such as Dropps, Blueland, and CleanCult. However, stands out due to its commitment to sustainability and ethics.

Customer Service provides excellent customer service, with a highly responsive support team available to assist users with any queries or concerns.

Product Quality and Selection's products are of high quality and are made from sustainable, natural materials. They offer a good selection of eco-friendly products, catering to different needs and preferences.

Website Usability's website is easy to use, with clear navigation and a simple checkout process. Users can quickly find what they need and purchase products without any hassle.

Returns and Exchanges offers hassle-free returns and exchanges within 30 days of purchase. Users can contact their support team to arrange for a return or exchange.

Promotions and Discounts often runs promotions and discounts on their products. Users can sign up for their newsletter to stay updated on the latest offers.

Reputation has a great reputation for being eco-friendly and ethical. They have received positive reviews from their users, highlighting the quality and effectiveness of their products.

Payment Options accepts various payment options, including credit/debit cards and PayPal, making it easy for users to purchase products.

Loyalty Programs does not have a loyalty program at the moment, but they often offer discounts and promotions to their regular customers.

Customer Reviews has received positive reviews from their users, with many praising the effectiveness and quality of their products. Users also appreciate the brand's commitment to sustainability and ethics.

Community Involvement is involved in various community initiatives that promote sustainability, such as beach clean-ups and tree planting. They also donate a portion of their profits to organizations that work towards environmental conservation.

Shipping and Costs offers free shipping within the United States for orders over $40. They also ship internationally, with shipping costs varying depending on the location.