Users Voice for Truereligion

52% users rated Terrible
14% users rated Poor
0% users rated Average
10% users rated Very Good
24% users rated Excellent
Pie Chart Review Representation for Truereligion
Truereligion Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 3.6 2.5 3.6 1 1
Nov 2022 5 5 3 4.4 1 5
Dec 2022 1 1.8 5 5 5 5
Jan 2023 5 5 5 4.1 1 2
Mar 2023 1 3.4 1.8 5 5 1
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Detailed Truereligion Review by

Introduction

Truereligion.com is a well-known fashion brand that specializes in premium denim wear. The company offers a wide range of products, including jeans, jackets, shirts, shorts, and accessories, all of which are designed to cater to the needs of fashion-conscious consumers.

Pros and Cons

Pros:
  • High-quality products
  • Wide range of products
  • User-friendly website
  • Easy returns and exchanges
  • Loyalty program
Cons:
  • Expensive prices
  • Shipping fees not free

User Experience

Truereligion.com offers a user-friendly website that is easy to navigate. The site is well-organized, and users can easily search for products using categories such as jeans, tops, and accessories. The website also features clear and detailed product descriptions and images, making it easy for customers to make informed purchasing decisions.

Pricing and Value for Money

Truereligion.com offers premium denim wear at a relatively high price. While the prices may be considered expensive by some, customers can be assured that they are getting high-quality products that are designed to last. The company also offers value for money by providing a loyalty program that rewards customers with points for every purchase made.

Alternatives

Some of the alternatives to truereligion.com include:
  • Levi's: Offers high-quality denim products at a relatively lower price
  • Wrangler: Offers affordable denim wear that caters to all fashion tastes
  • Lucky Brand: Offers premium denim wear at a comparable price to Truereligion.com

Customer Service

Truereligion.com has an excellent customer service team that is always available to assist customers with any issues or concerns. Customers can contact the company via email, phone or live chat, and can expect a prompt and helpful response.

Product Quality and Selection

Truereligion.com is well-known for its high-quality denim products. The company uses premium materials and employs advanced manufacturing techniques to create products that are comfortable, durable, and stylish. The company also offers a wide selection of products, including jeans in various cuts, tops, and accessories.

Website Usability

Truereligion.com has a user-friendly website that is easy to navigate. The site features clear and detailed product descriptions and images, making it easy for customers to make informed purchasing decisions. The website also features a secure checkout process and accepts various payment options.

Returns and Exchanges

Truereligion.com has a hassle-free returns and exchanges policy. Customers can return or exchange products within 30 days of purchase, provided that the products are in their original condition and packaging.

Promotions and Discounts

Truereligion.com regularly offers promotions and discounts on its products. Customers can save money by subscribing to the company's email list or following Truereligion.com on social media channels.

Reputation

Truereligion.com has a good reputation in the fashion industry. The company is well-known for its high-quality denim products, stylish designs, and excellent customer service.

Payment Options

Truereligion.com accepts various payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs

Truereligion.com offers a loyalty program that rewards customers with points for every purchase made. Customers can redeem the points for discounts on future purchases.

Customer Reviews

Truereligion.com has mostly positive customer reviews. Customers praise the company for its high-quality products, stylish designs, and excellent customer service.

Community Involvement

Truereligion.com is actively involved in community programs that support social causes. The company partners with various organizations that focus on education, culture, and diversity.

Shipping and Costs

Truereligion.com charges a shipping fee for all orders, but customers can qualify for free shipping on orders over a certain amount. The company offers various shipping options, including standard and expedited shipping. Orders are typically shipped within 2 business days.

Truereligion Recent User Reviews

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Reviewer Name: Bet Lew

Review Submission Date: 2022-12-31

Review Title: No customer service!
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Review Description: How can a company who is supposed to be high end not have easily accessible customer service??! This is just ridiculous. You have three options, call a number that leads to nowhere, chat with a bot that understands nothing except simple issues (I guess), or leave an email that is never answered. I’m going to stop dealing with companies who can’t invest in decent customer service. That’s a sign that they have no concern for customer service and are only interested in profits. Ridiculous!

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Reviewer Name: Robert Townsend

Review Submission Date: 2022-10-22

Review Title: Washing the jeans with your wash will destroy all your clothes
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Review Description: The dye in the jeans will destroy your laundry. If you’re silly you want to buy these. I am so angry they destroyed all my clothes more than once. Look at the dryer sheet after the third wash.

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Reviewer Name: Adam Macari

Review Submission Date: 2021-11-29

Review Title: Orders are all over the place they…
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Review Description: Orders are all over the place they loose orders and when you try and contact customer service there’s only a text option and they’re willingness/capabilities to help are horrible. I’ll never buy online again. Just go to the store and deal with people face to face, online is a hassle for sure.

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Reviewer Name: Michael

Review Submission Date: 2021-08-25

Review Title: True religion boxers
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Review Description: Bought some boxer trunks and they ripped after 3 wears , never happened before. Highly don’t recommend.

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Reviewer Name: Eddie vin

Review Submission Date: 2021-08-12

Review Title: Amazing website very easy to order
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Review Description: Amazing website very easy to order. I bought 20 pair of men's jeans and got all my jeans and all the right sizes. True religion is all I love to wear. They are not scammers this is a legit company that makes millions of dollars yearly.

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Reviewer Name: Char Eldridge

Review Submission Date: 2020-02-14

Review Title: Quick delivery and good quality…
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Review Description: Quick delivery and good quality clothing.

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Reviewer Name: Joseph Y.

Review Submission Date: 2020-01-28

Review Title: I really like True Religion and their…
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Review Description: I really like True Religion and their quality jeans, I've never shopped online, i always visit the boutique store, and staff are very welcoming and helpful. Their clothes are of great quality, kind of expensive yet they last. You actually get what you pay for.

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Reviewer Name: Katie alaska

Review Submission Date: 2019-12-30

Review Title: Used pants! Gross!!
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Review Description: If I could give 0 stars I would. They sent me not just the wrong pants, the wrong size, but the jeans I got look used! The thighs are obviously worn out! I’ll never buy from them again. Lol what kinda store sends old used jeans to a customer.

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Reviewer Name: Smikey

Review Submission Date: 2019-12-22

Review Title: JUST AWFUL
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Review Description: Absolutely shocking customer service probably the worst I've ever experienced! I don't usually leave negative reviews but on this occasion felt I had to. Seven days since placing my order and still not shipped but no communication stating there's going to be a delay. I appreciate it's a busy time but communication is key. They won't let me cancel until ten working days have passed. Truly terrible customer service. My advice would be DO NOT ORDER.”

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Reviewer Name: GnomeAtHome

Review Submission Date: 2019-11-12

Review Title: Great clothing.
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Review Description: Personally, I love True Religion and their jeans, I've never had an issue with their online shopping although it isn't surprising to have the occasional issue but setting aside that, their clothes are great quality, great price, very comfortable and fashionable, I do have to say it's better to go in store as it's better and easier to find your style and size (but that applies for every clothes store) but in conclusion I 100% recommend this brand, give it a try and see if you like it :)